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Hilton Garden Inn New York/West 35th Street

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Hilton Garden Inn New York\/West 35th Street
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4,774 Reviews from our TripAdvisor Community

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Showing 4,072: English reviews
Lafayette, Louisiana
Reviewed 2 days ago NEW

Great location. Awesome customer service. Great value for the price. We stayed there for 6 days and we don't have any complain, rooms aren't too big but I guess that's normal in NYC, the only thing would be that the bar need some sort of improvement to make it more private.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank R9992FMluisr
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Thanks for the 4/5 review! We're delighted to hear that your recent stay with us was so wonderful! It's fantastic that you enjoyed our location and we hope you were able to see some of New York's finest attractions! We're also pleased that our team was able to accommodate you in any way possible. However, your concerns about the bar...

Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 1 December 2016

Great place to stay. This hotel is great. Staff are friendly, room was wonderful. Nice note from Tenzin welcoming us. We had a room on a high floor. Nice view of the Empire State Building. Good fitness centre. The location of this hotel is excellent. Main Subway station right there. You can get anywhere you need to go. Lots of...

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Helpful?
1Thank hacksawCanada
About Hotel's Favourite Review
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear Guest, Thank you for the outstanding review! We're delighted your experience with us was so wonderful! We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're...

Phoenix, Arizona
Reviewed 2 days ago NEWvia mobile

This is a typical Manhattan hotel with small rooms, but they are good Standard and well equipped as you would find in any Garden Inn. Rooms were clean and had the usual microwave, fridge, coffee making and bathroom with shower. There is a very small bar downstairs, in the lobby really and a restaurant at the back that I did...

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Helpful?
Thank TutinsPony
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Thanks for the 4/5 review! We're pleased to hear that you had a great stay with us! We strive to provide our guests with top-notch service and convenience, so your feedback lets us know we're doing our job! We're glad that you enjoyed the amenities in your room and hope everything was to your liking. It's also great to hear...

Aldan, Pennsylvania
Reviewed 5 days ago NEW

Stayed here for three nights for New Year's Eve 2016 weekend. Staff at front desk tended to all of my needs after a slight rough start. Apologies were accepted and all my needs were met. I will definitely plan to stay with them again for any future vacation plans. The Breakfast Restaurant staff was fantastic in that the young girl...

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Helpful?
Thank Mary Lou F
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Thank you for the outstanding review, Mary Lou! We're delighted your experience with us was so wonderful! We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're...

Orlando, Florida
Reviewed 5 days ago NEW

The central location of this hotel is perfect for walking to any part of the city. There is also a subway station right outside of the hotel so your choices are unlimited in terms of where to go. The staff was extremely nice and the hotel was spotless, we couldn't have asked for anything more. Our room had a beautiful...

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Helpful?
1Thank CLM1661
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear Guest, Thanks for the wonderful review! It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're happy our team made you feel so welcome! We're looking forward to sharing another amazing experience with you soon!...

Kuala Lumpur, Malaysia
Reviewed 5 days ago NEW

Didn't quite live up with Hilton brand name. Staffs looked unfriendly, however I got upgraded to suite room which has a nice view, clean, that's a plus. Breakfast quality is terrible and awful. Check in & check out experience is not great, was ignored by staffs.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank aaronweikiaty
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Thanks for the 4/5 rating, Aaron! We're happy you enjoyed our rooms and lovely views. We strive to offer top-notch comfort and convenience. It's unfortunate our team didn't go above and beyond to assist you. We hold ourselves to a higher standard. We'll address your concerns with our team moving forward. We look forward to hosting you again soon to...

Reviewed 6 days ago NEWvia mobile

Great hotel. It was a short trip but it was a nice place to rest our heads after a day in the city. nice view from our room. Great location. Short walk to restaurants and parks. We loved the outside courtyard.

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Helpful?
Thank Katie W
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Thanks for the wonderful review, Katie! It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another amazing experience with you soon! Have a beautiful day!

Atlanta, Georgia
Reviewed 6 days ago NEW

This hotel is super convenient to so much of NYC. There is a yellow and orange subway line right outside the door, making getting around so easy. Macy's is just down the corner and Time Square/ Broadway is a quick walk away. The hotel is nice, with comfortable beds and a good size bathroom. All the staff were great. Would...

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Helpful?
Thank lydia3121
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Thanks for the lovely review, Lydia! We're delighted your time with us was so wonderful! It's outstanding you took full advantage of our prime location! We strive to provide top-notch service and convenience for our guests. Your praise for our comfortable rooms and accommodating team lets us know we're doing our job! We look forward to sharing another amazing experience...

Newton, Massachusetts
Reviewed 6 days ago NEW

I chose this hotel as I use Hilton Honors points and I wanted to say close to Penn Station. This was a good choice, staff was good, had everything we needed; fridge, coffee in am, microwave. Very small room typical in New York.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Debbie S
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Thanks for the 4/5 rating, Debbie! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location and convenient amenities. That's what we like to see! We look forward to sharing an even better experience with you next time. Have a...

Lake Elsinore, California
Reviewed 1 week ago

You will not go wrong staying at this hotel. Location, friendly staff, accomodating to our needs, great breakfast in the restaurant every morning and rooms very clean. Was able to check into our room early with the request of higher floor & view of the Empire State Building.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank A7097YBlesliem
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Thanks for the wonderful review, Leslie! It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're happy our team made you feel so welcome and assisted you in any way! We're looking forward to sharing another...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ideal Midtown location with COMPLIMENTARY amenities including Internet, fitness center, business center & more! Hilton Garden Inn New York/West 35th Street was built in 2009 and is perfectly located in Midtown Manhattan just steps from some of New York's best attractions including the Empire State Building, world-famous Macy's at Herald Square, Times Square, Broadway theaters, Fifth Avenue shopping and Madison Square Garden/Penn Station. Located on West 35th Street between 5th and 6th Avenues, this ultra-modern hotel is close to many restaurants, lively nightlife, sightseeing and New York City’s best shopping. The hotel is walking distance to all major subway lines and is convenient to Jacob Javits Convention Center, Port Authority Bus Terminal, Grand Central Terminal and all (3) area airports.The hotel features 298 newly built, contemporary guestrooms each equipped with 32-inch LCD flat panel television, refrigerator, microwave, safe, coffeemaker large work desk with ergonomic chair and complimentary Internet access with secure remote printing to the hotel’s Business Center. COMPLIMENTARY amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, morning coffee and tea in the lobby and USA Today®. Additional onsite amenities include The Great American Grill (located in the hotel lobby and open daily for breakfast), lobby lounge with flat-screen television, evening room service, 24-hour Pavilion Pantry (stocked with your favorite snacks, drinks & toiletries) and Concierge/Theater Ticket Desk. The hotel is 100% non-smoking. Self parking is available. The hotel allows service pets. ... more   less 

Additional Information about Hilton Garden Inn New York/West 35th Street

Address: 63 West 35th Street, New York City, NY 10001-2202
Region: United States > New York > New York City > Midtown
Price Range: $190 - $506 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn New York/West 35th Street 3*
Number of rooms: 298
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia and Hotels.com so you can book your Hilton Garden Inn New York/West 35th Street reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn New York West 35th Hotel New York City
Hotel Style:
#34 Best Value Hotel in New York City
#36 Family Hotel in New York City
#37 Business Hotel in New York City
#71 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New York/West 35th Street staff and other travellers.
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Questions? Get answers from Hilton Garden Inn New York/West 35th Street staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor was very quiet.”
 of 5 bubbles MaryLouF483, 11 Jan 2017 | Read review
“Rooms on the east side have views of the Empire State Building and Macy's”
 of 5 bubbles CLM1661, 11 Jan 2017 | Read review
“Stayed in room 2408, corner room with Empire St Bldg view, quiet.”
 of 5 bubbles soccerdad1616, 9 Jan 2017 | Read review
“The highest room kept us away from the city street noise.”
 of 5 bubbles EddieNelly, 8 Jan 2017 | Read review
“Some rooms on the highest floors have a stunning view of the Empire State Building.”
 of 5 bubbles PoconoPaTraveler, 4 Jan 2017 | Read review
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