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HGU New York

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138 Reviews from our TripAdvisor Community

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Showing 112: English reviews
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Zurich, Switzerland
Reviewed 4 days ago NEW

Great location to visit Manhattan, everything is close by. We went to a Musical in Brodway in the evening, it was just few minutes away by taxi. Very nice staff. The room was a bit small and we slept all 3 (with our daughter) in a large bed, as there was no place to add a child bed. Breakfast was...

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Helpful?
Thank murielb629
Barranquilla, Colombia
Reviewed 5 days ago NEW

Beds were comfortable, room was clean and it looks as though they just refurbished the hotel. Location was great. The King Standard room I got was small. Floor hallways are also small. Staff is friendly but a bit clueless at times. I checked in and wanted to pay for my entire stay at check-in. They said I could pay at...

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Helpful?
Thank Juxie27
Baton Rouge, Louisiana
Reviewed 1 week ago

Easter Sunday walking around after Mass and sight-seeing looking for a good quick bite to eat. Happened upon the HGU Hotel and inquired as to whether they had a restaurant. A very nice, friendly gentlemen welcomed us into their small cafe'. Service was great, lunch wonderful-we both had the grilled chicken club with avocado, bacon and a sirracha mayo on...

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1Thank donna s
Montreal, Canada
Reviewed 2 weeks ago

Perfect, clean room. High end finishes. Comfortable bed and quality linen. Enough space to move about. High end finishings. Beautiful bathroom. Only minor negative, closet space was somewhat tight for 2 people. Perfect location, steps from the Empire State Building. Mid-point between uptown and downtown. Very friendly staff.

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Helpful?
Thank X5497JEmichelp
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear X5497JEmichelp, Thank you so much for the great review! It is so great to hear that you were able to take advantage of all HGU New York has to offer. We hope this positive review means that we will be seeing you again soon! Best, Sarah

Montclair, New Jersey
Reviewed 3 weeks ago

We stayed 3 night nights this last week and came away very impressed. Tucked away on East 32nd street, the HGU offers a Soho house like vibe and experience for a very reasonable rate. The lobby/ground floor, with its bar, eating area and lounge is well laid out, beautifully appointed and very contemporary yet also very comfortable. Of particular note...

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Helpful?
Thank Loren G
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Loren G, WOW, thank you so much for taking the time out of your day to write such an extensive review about your stay with us. As a new hotel we truly appreciate all the feedback we can get. We are so glad to hear that you enjoyed the ambiance of our lounge and our rooms. It is also...

Cologne, Germany
Reviewed 3 weeks ago

It was my most comfortable stay in New York. Thank you to everyone. The hotel is central and you can reach out there nearly everything. It is between Madision Ave and Park Ave and you get really fast to the 5th Ave. I enjoyed it. It is all clean and very friendly.

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Helpful?
Thank peterrO2918MR
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear PeterrO2918MR, No, THANK YOU for choosing HGU New York for your trip to NYC and for taking the time to write such a lovely review. It is so great to hear that you had such an enjoyable stay here with us. We are so glad that you found the hotel centrally located and clean. We hope you think of...

Malmo, Sweden
Reviewed 4 weeks ago

Stayed for just one night with two friends. It's a quiet, cozy hotel with a nice atmosphere. Loved the design of it! The staff was very helpful with preparing a surprise for my friend who turned 30. Spotless clean, very good location.

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Thank kar0linacz
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Kar0linacz, Thank you so much for the review. We are so thrilled to hear that you had a great time with us here at HGU New York. We are especially happy that we were able to make your friends 30th Birthday special. Please think of us for your next special occasion. Best, Sarah

Turkey
Reviewed 4 weeks ago via mobile

The hotel is very well located. Just in front of subway station. 30 m to line 6 Delicious breakfast Brandnew rooms Great staff where you feel like youre at home You should definitely visit wednesday jazz performance

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1Thank selenrozales
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Selenrozales, Thank you so much for writing about your recent stay with us. We are so happy that you enjoyed our brand new rooms and our convenient location. In addition, we always love hearing about how our staff makes your guests feel at home. We hope to see you again soon! Best Wishes, Sarah

Fort Wayne, Indiana, United States
Reviewed 4 weeks ago via mobile

We stayed there for the Eric Clapton concert at MSG. We stayed there for 2 nights on 3/19 and the 20th. Once we got there which was early we were able to leave our luggage there and travel the city. We had the option of getting 1 room but we wanted to be on same floor. They called us within...

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Thank Valerie S
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Valerie S, Thank you so much for taking the time out of your day to write such an extensive review about your recent stay with us. It is great to hear how our team really went above and beyond to make your stay memorable. We really hope to see you again soon next time you are in the city!...

Scottsdale, Arizona
Reviewed 4 weeks ago

The rooms are small but well appointed. It has been remodeled. A Lovely and helpful staff. Well located so transportation is easy- subway or taxi. I will definitely stay here again They also have car service to and from the airports

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Helpful?
Thank 1910Traveler
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear 1910Traveler, Thank you so much for choosing to stay with us for your trip to NYC and writing such a lovely review for us. We are so glad to hear that you had a great stay with us and that you found our rooms well appointed and our location prime. We also appreciate your comments on how helpful our...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
The striking Beaux-Arts structure that is HGU New York has welcomed countless guests since 1905. Ornate plaster ceilings tell of legendary parties and infamous patrons of old, while 89 rooms and suites offer luxury and modern convenience. Restful sleep is paired perfectly with an intoxicating art collection throughout the rooms, corridors, and living spaces; each corner a destination of possible repose or reverie. Derived from the style coveted by the leisure and business set, HGU New York awakens all senses and consistently impresses. This is not Midtown; this is NoMad. ... more   less 

Additional Information about HGU New York

Address: 34 E 32nd St, New York City, NY 10016-5503 (Formerly Hotel Grand Union)
Region: United States > New York > New York City > Midtown
Price Range: $329 - $677 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HGU New York 4*
Number of rooms: 89
Reservation Options:
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Also Known As:
Grand Union Hotel New York
Grand Union New York City
Hotel Style:
#154 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from HGU New York staff and other travellers.
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Questions? Get answers from HGU New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a room on 42nd S - you will get a view of the Empire State Bld from the window”
Charles2988, 14 Mar 2017 | Read review
“Avoid the rooms on the alley if you sleep with the windows open.”
LLfromNYC, 5 Mar 2017 | Read review
“It's nice to have your morning coffee delivered. ”
Nabokov23, 14 Feb 2017 | Read review
“careful that they dont put you in a pokey room , request larger room when booking”
welshnfun, 27 Jan 2017 | Read review
“small but very nice rooms. Nice beds.”
595jacobk, 19 Jan 2017 | Read review
5 of 5