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HGU New York

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125 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Scottsdale, Arizona
Reviewed 15 February 2017 via mobile

This hotel was just remodeled by its new owners and it's perfect. Very attentive staff and inviting bar to relax with a refreshing cocktail. A great location, subway station at the corner connections to all lines. We'll be back!

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Helpful?
Thank VeeeeReeee
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear VeeeeReeee, Thank you so much for the amazing review. We are so glad to hear that you are one happy traveler after staying with us. We hope to see you again soon! Best Wishes, Sarah K

New York City, New York
Reviewed 14 February 2017

I hesitate to post this review in fear that a room won't be available next time I reserve -but here it goes... While at this hotel I can easily travel to both uptown and downtown from this hotel. There is always a friendly door person to welcome me coming and going. The front desk is helpful and professional. They remember...

Review collected in partnership with this hotel
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1Thank Nabokov23
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Nabokov23, Thank you so much for your kind words. It is so lovely to hear that you found our location convenient, our staff friendly and our decor chic. It really seems that HGU New York was the right fit for you. We hope to see you again soon, we will try our best to get you in the same...

Los Angeles, California
Reviewed 12 February 2017

I live in LA but travel to New York for work. My big thing is always looking for that great hotel that feels quaint and like I can disconnect from the city and rest up for the night. This place feels like that to me. It's small and feels intimate. The rooms are updated, small typical NYC hotel rooms, but...

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Helpful?
Thank Nikki K
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Nikki K, Wow thanks so much for the lovely review. We are so thrilled to hear that you are able to unwind from the hustle and bustle of New York here at HGU. We are so glad that you are able to stay with us again. In addition, we are currently working on getting a few coffee makers that...

Bern, Switzerland
Reviewed 10 February 2017 via mobile

This is a safe, clean hotel. A bit off the beaten path and close-ish to the Empire State Building. Just be ready to walk through Korea Town. Bed was comfy, water pressure was good. Easy check in. Would recommend and stay again.

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Helpful?
1Thank IRockOut
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear IRockOut, Thank you so much for your review. We are so glad to hear that you found our hotel clean and comfortable. We hope that your positive comments mean that you will be back soon. Best, Sarah

Eltville am Rhein, Germany
Reviewed 3 February 2017

The HGU is a wonderful boutique hotel in the Nomad district. Newly renovated - rooms are stylish, modern and very functional. The Kingsize beds are excellent and my room on the upper floor was quite and cozy! The atmosphere is very relaxed and the team is very helpful, friendly and has this great "can do" attitude - it feels like...

Review collected in partnership with this hotel
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1Thank Rainman1970
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Rainman1970, Wow thank you so much for your kind words. It is so great to hear that you thoroughly enjoyed your stay. As a boutique hotel, we pride ourselves on being able to provide each and every guest with personalized service. We are so happy that you felt part of the HGU New York Family while staying here. We...

Amsterdam
Reviewed 1 February 2017

Great place to stay in the heart of Midtown. Location is great, close to metro lines and two train stations. Staff is kind and attentive. Our room was quite small but was clean and well-maintained. Would definitely stay here again!

Review collected in partnership with this hotel
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Helpful?
Thank jreuke_871925
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Jreuke_871925, Thank you so much for the review. As a new hotel we truly appreciate all the feedback we can get. It is great to hear that our location suited your needs and that you found our staff kind and attentive. We apologize that you found your room a little small, but are happy to hear that you found...

Barbados
Reviewed 1 February 2017

Beautiful, stunning re-furbished hotel in the HEART of NYC. Great staff and great decor. Building was recently refurbished and had a delightful mix of stunning classic style mixed with modern decor. Staff anticipated my needs before I knew them

Review collected in partnership with this hotel
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Thank A4825TVstephenh
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear A4825TVstephenh, Thank you so much for taking the time to write such a great review for us, we truly appreciate it. When renovating the property the main concept was a remix the old and the new. To bring our guests the best in modern amenities with all of the charm and splendor of old New York. We are so...

Roxbury, New Jersey
Reviewed 30 January 2017

An absolute wonderful stay at HGU. The room was new and perfect! The staff was wonderful and beyond friendly and so very helpful as well. There are many nice hotels in NYC but for me the staff plays a critical role that differentiates one hotel vs. another. This staff A+ I look forward to future stays at HGU!!

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Helpful?
Thank mariand103
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Mariand103, WOW thank you so much for the amazing review. We are so honored to be your new favorite in NYC! In addition, we truly appreciate your sweet comments about our staff. We take pride in the team we have developed hear in HGU New York and we are so happy to hear that you give them an A+....

Medellin
Reviewed 29 January 2017

High comfort, location in amazing conditions, friendly staff, I would highly recommend it for a short visit, Great amenities nearby. One of the best values in mid town. Lovely architecture and interior design

Review collected in partnership with this hotel
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1Thank Urreway
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Urreway, Thank you so much for taking the time out of your day to share with us your experience at HGU New York. It really appears that you were able to take full advantage of all that HGU has to offer while enjoying it decor. Once again, Thank you so much for the review. Please think of us next...

Burton-On-Trent
Reviewed 27 January 2017

We stayed here for 2 nights in January 2017 , we were given a very small double room with no safe , i was not happy, so they changed it to a much lager room with safe . The staff were very friendly and helpful , and the decor of the hotel was very nice , the only small issue...

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Thank welshnfun
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Welshnfun, Thank you so much for your review. As a new hotel we are constantly looking for feedback so we can improve with every guest stay. We are very glad to hear that our team was able to move you to a room that suited you better. We also truly appreciate your comments about the design and decor. We...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
The striking Beaux-Arts structure that is HGU New York has welcomed countless guests since 1905. Ornate plaster ceilings tell of legendary parties and infamous patrons of old, while 89 rooms and suites offer luxury and modern convenience. Restful sleep is paired perfectly with an intoxicating art collection throughout the rooms, corridors, and living spaces; each corner a destination of possible repose or reverie. Derived from the style coveted by the leisure and business set, HGU New York awakens all senses and consistently impresses. This is not Midtown; this is NoMad. ... more   less 

Additional Information about HGU New York

Address: 34 E 32nd St, New York City, NY 10016-5503 (Formerly Hotel Grand Union)
Region: United States > New York > New York City > Midtown
Price Range: $328 - $661 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HGU New York 4*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TravelClick, Priceline, Despegar.com, Agoda and Jetsetter so you can book your HGU New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Union Hotel New York
Grand Union New York City
Hotel Style:
#159 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from HGU New York staff and other travellers.
11 questions
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Questions? Get answers from HGU New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a room on 42nd S - you will get a view of the Empire State Bld from the window”
 of 5 bubbles Charles2988, 14 Mar 2017 | Read review
“Avoid the rooms on the alley if you sleep with the windows open.”
 of 5 bubbles LLfromNYC, 5 Mar 2017 | Read review
“It's nice to have your morning coffee delivered. ”
 of 5 bubbles Nabokov23, 14 Feb 2017 | Read review
“careful that they dont put you in a pokey room , request larger room when booking”
 of 5 bubbles welshnfun, 27 Jan 2017 | Read review
“small but very nice rooms. Nice beds.”
 of 5 bubbles 595jacobk, 19 Jan 2017 | Read review
5 of 5