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HGU New York

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137 Reviews from our TripAdvisor Community

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Showing 112: English reviews
U.S. Virgin Islands
Reviewed 30 December 2016

12/23/16 I arrived the hotel at 7am, it was really early. This was my first time to stay in HGU, so I though I couldn't check-in early, but I was really tired. The staff said I could check-in early and took a rest. So I really appreciated him to make me check-in early.

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Helpful?
Thank 504wum
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear 504wum, Thank you so much for your great review. It is so great that after your long night of travelling we were able to check you in right upon arrival. I can imagine that left you well rested for the rest of your trip. If we have rooms clean upon arrival we are more than happy to check our...

Curitiba, PR
Reviewed 23 December 2016

We love the hotel, very comfort and new. The mattress, the pillows and sheets were very good. Even the bedroom space was ok. But early in the morning and somedays in the dusk, the water wasn't as hot as we needed to take a good shower.

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1Thank luisgustavob10
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Luisgustavob10, Thank you so much for choosing HGU New York. We truly appreciate you taking the time to review your recent stay with us. It is so great to hear that you enjoyed our frette linens and our comfy beds. We apologize about the shower temperatures during your stay. We have scald guards installed on all of our showers...

Sag Harbor, New York
Reviewed 17 December 2016

Bravo! The room was beautiful the service fabulous and it was pin drop quiet. Helpful smart love all the accents in the room Nd the snacks shampoo etc were original and special I would come back in a minute best of everything and the location made it easy to get both uptown and downtown which was important with traffic in...

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Thank Julie K
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Julie K, Thank you so much for the stunning review. It really appears that you were able to take advantage of all HGU New York has to offer. Your comments about the beautiful room and helpful staff will be shared with the team. Once again, thank you so much. We hope to see you again soon! Best, Sarah

Reviewed 16 December 2016

I stayed here unfortunately for only 1 night while in the city on business. The hotel is very hip with a great atmosphere and a nice social scene. The Lounge is a great place to sit and have a cocktail, with live jazz music. The rooms are very well appointed with a great design. The location in NOMAD on 32nd...

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Helpful?
Thank Greg B
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Greg B, Thank you so much for your review. We wish you could've stayed longer as well! It is great to hear that you enjoyed the ambiance we have cultivated here. It is also so nice that you were able to join us for our weekly Wednesday jazz night. Once again thank you for your feedback. Hopefully next time...

Westchester County, New York
Reviewed 9 December 2016

Great place with great lighting in the bathroom! Hard to find in NY! Great experience. Clean friendly and decent price. Hotel lobby bar is a wonderful little secret place to hang and chat with friends. Would hang there again even if I wasn't staying in hotel.

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1Thank susankI4921WE
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear SusankI4921WE, WOW thank you so much for delightful review. We love hearing about our guests great experiences. We hope you come and visit us again in the future. Once again thank you for the review. Best, Sarah

London, United Kingdom
Reviewed 9 December 2016

Great hotel, clean, fresh and good size rooms for a hotel in NYC! Friendly curtious staff. Nothing was ever a problem too. I would throughly recommend this hotel. Great location too! Plus a cosy bar/lounge area!

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1Thank glennd222
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Glennd222, Thank you so much for taking the time to review your recent stay with us. We are thrilled to hear that you were able to take advantage of all that HGU New York has to offer. We would love to welcome you back in the near future. Best, Sarah

London, United Kingdom
Reviewed 6 December 2016

We checked into HGU after having a bit of a nightmare with an Airbnb we had booked, and we were definitely thankful we did. The hotel is recently opened (hence the relatively limited number of reviews) and we found it to be a great little hotel which is excellently located for heading both Uptown and Downtown. 33rd Street subway station...

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1Thank yorkshirealb
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Yorkshirealb, WOW! Thank you so much for taking the time to write the wonderful review. It is so great to hear that we could turn around your New York nightmare! We are so glad that our location and accommodations suited you and that you enjoyed all our hotel has to offer. We will be sure to share this positive...

Atlanta, Georgia
Reviewed 3 December 2016

I am a travel planner specializing in custom itineraries. I am always looking for a unique and special experience for my clients and the accommodation choice is an important part of the overall experience. Well, I hit the jackpot with HGU! I first booked a client at this hotel this past October. They were a family of 3 and were...

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Thank PlanIt_Itineraries
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear PlanIt_Itineraries, WOW, thank you so much for the extensive and positive review. We also thank you for recommending our property to your clients. It really seems that you and your clients have been able to take advantage of all HGU New York has to offer. Were so glad that you enjoyed our accommodations and that our location was a...

Reviewed 3 December 2016

Loved everything about this hotel. My trip was too short to sample the restaurant or bar. But I loved the calm, oasis-like (yet hip) feel of the place overall. And the room was great. Fabulously comfortable bed AND sofabed. Loved the design and artwork throughout the property.

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Helpful?
Thank Sherry S
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Sherry S, What a great review, thank you so much for sharing this with us. We are so glad that you loved everything about the hotel from the artwork to the comfy beds. It is great to hear that you found your hip oasis from the busy city at HGU New York. Next time you are in the city...

Greater London, United Kingdom
Reviewed 23 November 2016

Near everything. Definately recommend this hotel to anyone looking to stay in New York. centrally located. Great resturants nearby. 1 block from empire state. 10mins walk from times square. 25mins from central park. Or you can get a taxi no problem (we used uber) Service great. most comfortable beds ever slept in. newly renovated. would definitely return.

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1Thank joannediboll
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Dear Joannediboll, Thank you so much for your amazing review. We are so thrilled that you were able to enjoy everything HGU has to offer. We hope your positive review means that we will be seeing you again in the near future! Best, Sarah

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
The striking Beaux-Arts structure that is HGU New York has welcomed countless guests since 1905. Ornate plaster ceilings tell of legendary parties and infamous patrons of old, while 89 rooms and suites offer luxury and modern convenience. Restful sleep is paired perfectly with an intoxicating art collection throughout the rooms, corridors, and living spaces; each corner a destination of possible repose or reverie. Derived from the style coveted by the leisure and business set, HGU New York awakens all senses and consistently impresses. This is not Midtown; this is NoMad. ... more   less 

Additional Information about HGU New York

Address: 34 E 32nd St, New York City, NY 10016-5503 (Formerly Hotel Grand Union)
Region: United States > New York > New York City > Midtown
Price Range: $330 - $675 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HGU New York 4*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Orbitz, Priceline, Travelocity, Despegar.com, TravelClick, TripOnline SA and HotelQuickly so you can book your HGU New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Union Hotel New York
Grand Union New York City
Hotel Style:
#154 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from HGU New York staff and other travellers.
12 questions
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Questions? Get answers from HGU New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a room on 42nd S - you will get a view of the Empire State Bld from the window”
Charles2988, 14 Mar 2017 | Read review
“Avoid the rooms on the alley if you sleep with the windows open.”
LLfromNYC, 5 Mar 2017 | Read review
“It's nice to have your morning coffee delivered. ”
Nabokov23, 14 Feb 2017 | Read review
“careful that they dont put you in a pokey room , request larger room when booking”
welshnfun, 27 Jan 2017 | Read review
“small but very nice rooms. Nice beds.”
595jacobk, 19 Jan 2017 | Read review
5 of 5