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Holiday Inn New York City - Wall Street, an IHG Hotel

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Traveller (196)
Room & Suite (352)
Dining (6)

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About

#348 of 498 hotels in New York City
Location
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Value
GreenLeaders Gold level
A Lower Manhattan Hotels Steps Away from Wall Street Soak in NYC's inspiring atmosphere from the Holiday Inn New York City - Wall Street, a hotel with contemporary accommodations and an unbeatable location in the heart of the Financial District. With our central location, guests can embrace all the Big Apple has to offer including Wall Street, the 9/11 Memorial, One World Trade Center, Battery Park, The Statue of Liberty, Staten Island Ferry and much more. Discover our thoughtful downtown Manhattan hotel amenities, including: a 24-hour business center, in-room desk & coffee-maker, free high-speed internet, affordable room rates and a fitness center to keep your workout on track! Plus kids stay and eat for free! For a convenient and delicious meal, grab a bite at our on-site restaurant, ePasta, a Northern Italian cuisine serving breakfast, lunch and dinner. Situated within blocks of the New York Stock Exchange and Wall Street, you will especially enjoy our Lower Manhattan hotel.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Wifi
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

51 Nassau Street, New York City, NY 10038-4506
Holiday Inn New York City - Wall Street, an IHG Hotel
849Reviews22Q+A100Room tips
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Craig H wrote a review Feb 2024
37 contributions37 helpful votes
Hotel staff were superb, few slight issues with one of the rooms but sorted out after informing the staff. Hotel could do with some updating however can not fault it. Local area has some great restaurants. Travel around Manhattan is simple due to access to several subway stations.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Holiday Inn New York City - Wall Street, an IHG Hotel
Responded 19 Feb 2024
Dear 213craigh, Thank you for staying with us! We are glad your overall stay was pleasant, and that you liked our convenient location and attentive service. We are pleased that our staff resolved your concerns to your satisfaction. Our team is dedicated to providing genuine and attentive hospitality, and we appreciate you acknowledging their efforts. We appreciate you sharing your feedback and look forward to seeing you on your next visit. Best Regards, Waheeda Ashraf General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tina S wrote a review Dec 2022
Paris, Texas4 contributions4 helpful votes
Hotel's Favourite
We loved the location in lower Manhattan away from the hustle and bustle of the business of uptown. The pillows and bed was the most comfortable i have ever had in a hotel. The staff was exceptionally nice and helpful. Loved having Dunkin Dunkins next door and everything in lower Manhattan being within walking distance. We only took the Subway to uptown.
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Date of stay: December 2022
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Manager, Agency / Consultant at Holiday Inn New York City - Wall Street, an IHG Hotel
Responded 13 Dec 2022
Dear TinaS941, Thank you for staying at the Holiday Inn New York City-Wall Street. We are delighted to read how much you liked our wonderful location, helpful service and that you slept well on our comfortable beds. We appreciate your kind review and hope you will be back to see us again soon. Best Regards, Waheeda Ashraf General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Susan M wrote a review Feb 2024
Thayer, Missouri65 contributions9 helpful votes
The neighborhood is bad, the hotel is very very old. The rooms are tiny and very outdated. The staff was not very pleasant. The hotel is also listed as a Airbnb and rips you off with extra fees. Had a horrible experience. Also they have cockroaches !! Do yourself a favor and go elsewhere !!!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Go elsewhere , this place is a dump , overpriced and full of hidden fees, old, and outdated
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Holiday Inn New York City - Wall Street, an IHG Hotel
Responded 14 Feb 2024
Dear X3312SCsusanm, We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance in the future to provide you with the stay you deserve. Best Regards, Waheeda Ashraf General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maariyah J wrote a review Jan 2024
1 contribution
I had a good time. I stayed over Christmas. I was told that I would get my deposit back within 3-5 working days and this has not been received. I have tried to email but the email doesn't seem to work.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Holiday Inn New York City - Wall Street, an IHG Hotel
Responded 11 Jan 2024
Dear maariyahj2024, Thank you for being our guest at Holiday Inn New York City-Wall Street. We are glad you had a great experience at our hotel. However, we do regret any frustration and inconvenience due to your deposit. Please be assured that we take your concerns seriously and investigate the issue. Your comments are valuable in helping us improve our guest experience, and we hope to host you again for the seamless visit you deserve. Best Regards, Waheeda Ashraf General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Boz1200 wrote a review Nov 2023
New York City, New York14 contributions14 helpful votes
+1
This hotel is in pretty rough shape. It is indeed in a good location if you’re looking to stay down by Wall Street, but everything about the hotel and room makes you feel like you should have booked somewhere else. I particularly do not recommend staying in room 208. It’s a corner room on 2nd floor and just outside are a multitude neon restaurant signs. And the window shade has about a 3 inch gap on either side, allowing all that light to come in. The same for the bathroom window shade, which has about a 2 inch gap on either side where you could practically make eye contact with folks at the restaurant outside. The door key card barely worked, the shower is incredibly tiny, the toilet would barely flush, the lobby is tiny, the vending machine was out of water. Speaking of lobby, there were boxes stacked adjacent to the front desk that were bed bug mattress covers, which I realize isn’t indicative of a hotel with a bed bug problem… but why leave those out in the open where guests are checking in??? I dunno… hate to put the hotel on blast but for a brand like Holiday Inn, it’s as if no there’s been no IHG corporate oversight or minimum brand compliance whatsoever.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Don’t stay on a lower floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Holiday Inn New York City - Wall Street, an IHG Hotel
Responded 29 Nov 2023
Dear Boz1200, Thank you for evaluating your recent stay with us. We are glad our location was convenient for everything you wanted to do on this visit. However, we apologize for the multiple issues you experienced during your recent stay with us. We strive to ensure our guests have an exceptional visit during their travels, and we are disappointed that we did not meet these expectations for you. We understand that no explanation of these issues can change your recent experience. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We take our guests’ feedback seriously and hope you will stay with us again for a much-improved experience the next time your travels bring you this way. Best Regards, Waheeda Ashraf General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Patti S wrote a review Oct 2023
Chicago, Illinois5 contributions
The hotel's location makes this a great hotel. Walking distance to many attractions. The rooms are small and the lobby is even smaller. There was mold in the shower and the toilet kept running but we were only there to sleep and the beds and pillows were comfortable. I would stay there again.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Holiday Inn New York City - Wall Street, an IHG Hotel
Responded 15 Oct 2023
Dear 694pjm, Thank you for staying at Holiday Inn New York City-Wall Street. We were delighted to learn how much you enjoyed your guest room and slept well during your visit. Being so close to local attractions is one of the many benefits of staying with us. We hope you enjoyed touring our exciting city. We appreciate your kind comments. Please come and see us again soon! Best Regards, Waheeda Ashraf General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kitje71 wrote a review Oct 2023
Amsterdam, The Netherlands78 contributions22 helpful votes
The hotel has a very nice location to discover New York, it is close at ground 0, a big mall (Westfield) and the financial district (wallstreet). The rooms are small, but its NY. We stayed at the 18th floor. There is no sound from outside or other rooms, the room was very clean. Staff at reception was nice and correct. Every morning you could get coffee and some small bread to start your day. I would recommend this hotel if you go on a NY trip
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Date of stay: October 2023
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Holiday Inn New York City - Wall Street, an IHG Hotel
Responded 11 Oct 2023
Dear Kitje71, It was a pleasure having you as our guest at the Holiday Inn New York City-Wall Street. We want every guest to have an enjoyable experience and are thrilled we achieved this for you. Thank you for mentioning your love for our convenient location and relaxing rooms. Our team is pleased to receive your kind words about their devoted service. Thank you again for the generous compliments; your recommendation means a lot to us. We look forward to welcoming you back soon for another memorable stay. Best Regards, Waheeda Ashraf General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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stayshuhh wrote a review Sept 2023
Seattle, Washington4 contributions
This was one of the worst hotels I've ever stayed in. The room was falling apart, it wasn't very clean, the toilet paper roll holders were literally hanging off the wall, the shower curtain was gross, they left no caffeinated coffee (even after requesting via a written note), and the curtains were stained. The hotel also didn't feel overly secure - for the location, I would have expected the elevators to be restricted to those who have a room key, but they were completely open to anyone walking in off the street. This is not somewhere I would ever stay again. However, if you are backpacking/traveling around cities, budget-conscious, and used to hostels, this could be an okay choice if you just need a place to sleep at night.
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Date of stay: September 2023
Value
Location
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Holiday Inn New York City - Wall Street, an IHG Hotel
Responded 18 Sept 2023
Dear stayshuhh, Thank you for staying with us and for sharing your feedback. Exceptional service for every guest is our highest priority; therefore, we apologize that you had an unsatisfactory experience. We have shared your feedback with our team and appreciate your patience. We value you as a guest and hope that we have the opportunity to welcome you again in the future. Best Regards, Waheeda Ashraf General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Crystal P wrote a review Jul 2023
4 contributions3 helpful votes
Room did not have a functioning lock, phone or toilet. The bed had screws sticking out. The emergency procedures sign has been altered to be a mirror image. It was also filthy. When I complained, Maintenance was called and let me know the hotel has been aware of the issues for several weeks and has opted not to fix them. He said “maybe tomorrow”. As a single mother in NYC, I did not feel safe. My son peed himself because the noise of the broken toilet every 45-90 seconds scared him. I called Guest Services and was hung up on 14 times. After 6 hours of fighting, they talked to the hotel who switched my room, but made it clear they didn’t want to and threw the room key at me. I asked “does it have a functioning lock?” And was immediately told “yes, that room does.” So they DID know! The new room had a functioning lock and phone. The curtain/shade was too small for the window and had a good sized hole in it. The shower appears to be home made. The clock is broken. The electrical outlets and fire systems have big gaps between them and the wall. After voicing my concerns I was not only charged full price but was still charged the $17 a night resort fee. Oh and they advertise a restaurant. There is no restaurant. They put Nutrigrain bars in a bowl in the lobby. I guess that is “food service”? The cheapest motel would have had higher standards. I do have photos and videos. Run away from this hotel.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Do NOT stay there!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Holiday Inn New York City - Wall Street, an IHG Hotel
Responded 24 Jul 2023
Dear D8577HFcrystalp, Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay; therefore, we truly regret this was not your experience. Your comments have been shared appropriately, and we hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback. Best Regards, Waheeda Ashraf General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LeeTalker wrote a review Jul 2023
Manchester, United Kingdom566 contributions127 helpful votes
+1
Fantastic location if you work near Wall Street or Broadway. Staff here are excellent but the hotel itself is dated. I didn’t mind the small rooms (it’s central Manhattan!) but the decor, lifts, rooms all need a good overhaul and there is no restaurant/breakfast or bar. That said, it was very quiet, staff are amazing and there are tons of restaurants, cafes and shops on the doorstep…
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Agency / Consultant at Holiday Inn New York City - Wall Street, an IHG Hotel
Responded 2 Jul 2023
Dear LeeTalker, Thank you for your review. We are pleased you enjoyed your overall stay and are glad our location with perfect for you! We are delighted to learn that the service provided by our associates surpassed your expectations. Without feedback, good or bad, we cannot improve our service to our guests; therefore, we have noted your observations about our property upkeep and will share them with the leadership team. We look forward to another opportunity to welcome you back to our hotel. Best Regards, Waheeda Ashraf General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$321 - S$524 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn new york city - wall street hotel new york city, reserve hotel new york city
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District / Manhattan
NUMBER OF ROOMS
113
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN NEW YORK CITY - WALL STREET, AN IHG HOTEL: UPDATED 2024 Reviews, Price Comparison and 545 Photos - Tripadvisor

Frequently Asked Questions about Holiday Inn New York City - Wall Street, an IHG Hotel
Which popular attractions are close to Holiday Inn New York City - Wall Street, an IHG Hotel?
Nearby attractions include The National 9/11 Memorial & Museum (0.4 km), World Trade Center's Liberty Park (0.1 km), and World Trade Center Memorial Foundation (0.4 km).
What are some of the property amenities at Holiday Inn New York City - Wall Street, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
What food & drink options are available at Holiday Inn New York City - Wall Street, an IHG Hotel?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Holiday Inn New York City - Wall Street, an IHG Hotel?
Conveniently located restaurants include Bill's Bar & Burger, Pisillo Italian Panini, and Kuu Ramen.
Are there opportunities to exercise at Holiday Inn New York City - Wall Street, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Holiday Inn New York City - Wall Street, an IHG Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of New York City.
Are any cleaning services offered at Holiday Inn New York City - Wall Street, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Holiday Inn New York City - Wall Street, an IHG Hotel?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (0.4 km), World Trade Center Memorial Foundation (0.4 km), and Brooklyn Museum (5.7 km).
Is Holiday Inn New York City - Wall Street, an IHG Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.