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Lotte New York Palace

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3,103 Reviews from our TripAdvisor Community

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Showing 2,642: English reviews
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Limassol, Cyprus
Reviewed yesterday NEW

It is without a doubt, one of the most beautiful hotels. The rooms are spacious and so are the bathrooms; the views in St Patrick's and NYC's skyline are truly impressive. Its location could not be better. However, there are some downsides. First and foremost, the hostesses at breakfast are very unwelcoming and quite slow. They just tell customers to...

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Helpful?
Thank NataliekCyp
Galveston, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Location and luxury! Our room was beautiful, clean and the service was off the hook. From the doormen to the front desk to the bartenders... we felt like we had been living there and everyone knew us. We paid a little more for the better view and it was worth it every time we looked out the window in the...

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Helpful?
1Thank Stephanie V
About Hotel's Favourite Review
nypalace, General Manager at Lotte New York Palace, responded to this review

Dear Stephanie V, Thank you for sharing your review of your stay. I’m incredibly delighted to hear about your great stay, from the personalized service you experienced from our staff to the close proximity of our location to major attractions. The Lotte New York Palace is such a fun place to visit, especially for special occasions. I would love to...

Audubon, New Jersey
Reviewed yesterday NEW

Stayed here for an extended weekend (Thursday to Sunday) with my daughter (last time we were here was several years ago to go to American Girl Doll Store, now we are at the Tiffany stage!) We had a view of St. Patrick's Cathedral and it was gorgeous. This hotel is the perfect location, could easily walk to shopping, restaurants, and...

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Helpful?
Thank cmh01
West Hempstead, New York
Reviewed yesterday NEW

My husband and I spent three nights at the Lotte for a business conference. The staff was terrific. The midtown location made everything we wanted to see very accessible. We were treated like royalty. We highly recommend this hotel. My only hesitation in giving it a A+ is that the bed was extremely soft - but the cleanliness; the view;...

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Helpful?
Thank chefmf
Boston, MA, United States
Reviewed 2 days ago NEW

Booked a room here to meet with two of my oldest friends who were coming up from Texas. The room was large and clean, the beds comfy, and the hotel is in a good location, right behind St. Patrick's Cathedral, a block from Rockefeller Center and a few blocks from the Broadway play we went to see the first night....

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1Thank Maria B
Waterloo, Canada
Reviewed 2 days ago NEW

The Lotte Palace Hotel was a great choice for our Easter weekend get-a-way. The view of St. Patrick's Cathedral and the city was spectacular. We were able to keep in touch with family at home with excellent wifi connections. We would like to thank Cathy at the front desk who was very accommodating making sure we had everything we needed....

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Helpful?
Thank Marg300
London, United Kingdom
Reviewed 2 days ago NEW

Stayed for a week - great hotel, clean, safe and very comfortable. Staff are helpful and courteous. Luxury feel. Lovely coffee shop on ground floor with pastries and breakfast options. Recommended for mid town.

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1Thank MrsPLondon_11
Bristol, United Kingdom
Reviewed 2 days ago NEW

Great location, especially for Rockefeller centre and shopping on 5th Avenue. Rooms were spacious, clean and the staff were accommodating. Overall definitely recommend this hotel and would book to come back here!!

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Helpful?
Thank C D
Reviewed 2 days ago NEW

its good for the location and the view the food is not so good the rooms are ok the gym is nice the personell is ok the decor is good some problems with thd internet and elevators they are messy with towels

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Helpful?
Thank Afroditiafro
Toronto, Ontario, Canada
Reviewed 3 days ago NEWvia mobile

Good location, helpful staff, big room,. Clean, big bed. Didn't get a chance to try out much at the hotel, but I really enjoyed their rooms. Was a nice view too even if I was only in their standard room.

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Helpful?
Thank Zachary I

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Lotte New York Palace stands at the intersection of contemporary luxury and classic elegance, boasting modern accommodations and landmark architecture in the heart of Midtown Manhattan. The hotel's collection of well-appointed guest rooms, sophisticated suites and luxurious Towers accommodations offers an array of amenities ideal for business travelers and leisure visitors alike. With some of Manhattan's most spacious hotel rooms and a range of expansive suites, The Palace offers unrivaled New York City accommodations. Each newly renovated suite comes with a stunning view of the Manhattan skyline, a large marble bathroom, and a wide range of upscale amenities, including Molton Brown products. The city's signature sights sit just steps from the hotel, including Rockefeller Center, St. Patrick's Cathedral, the upscale shopping of Fifth Avenue, and the theaters of Broadway. Business and leisure travelers enjoy elite amenities in every room or suite, including high-speed Wi-Fi (surcharge) and broadband Internet access, plush bathrobes and linens, a fully stocked refreshment center, as well as access to a modern fitness center and selection of relaxing spa treatments. ... more   less 

Additional Information about Lotte New York Palace

Address: 455 Madison Avenue, New York City, NY 10022-6845 (Formerly The New York Palace Hotel)
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $425 - $1,067 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Lotte New York Palace 4.5*
Number of rooms: 909
Reservation Options:
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Also Known As:
New York Palace Hotel
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc
Hotel Style:
#19 Spa Hotel in New York City
#54 Family Hotel in New York City
#65 Luxury Hotel in New York City
#71 Business Hotel in New York City
#84 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Lotte New York Palace staff and other travellers.
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Questions? Get answers from Lotte New York Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have an amazing views of St Patrick's”
NataliekCyp, 24 Apr 2017 | Read review
“the hotel was quiet even with a conference going on and views of the cathedral are wonderful.”
cmh01, 24 Apr 2017 | Read review
“Ask if they have a room with a view of St. Patrick's.”
Marg300, 23 Apr 2017 | Read review
“pay a lot and ask high floor”
Afroditiafro, 23 Apr 2017 | Read review
“We love the view of Saint Pat's Cathedral”
BonnieKenney, 19 Apr 2017 | Read review
5 of 5