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    Lotte New York Palace

    455 Madison Avenue, New York City, NY 10022-6845
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE US$141
    US$479
    US$338
    US$479
    US$479
    Traveller (870)
    Room & Suite (645)
    Dining (66)
    The Towers at Lotte New York Palace
    959 reviews
    #6 of 467 hotels in New York City
     
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    Overview

    • Excellent62%
    • Very good24%
    • Average8%
    • Poor2%
    • Terrible2%
    Travellers talk about
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4.5 Star Hotel
    All hotel details
    Offers from Lotte New York Palace
    Special Offer: Up to 25% off this Spring
    Hotel packages
    The Towers at Lotte New York Palace
    959 reviews
    #6 of 467 hotels in New York City
     
    Warwick New York
    4,140 reviews
    #90 of 467 hotels in New York City
     
    Omni Berkshire Place
    3,680 reviews
    #105 of 467 hotels in New York City
     
    The Michelangelo Hotel
    3,313 reviews
    #37 of 467 hotels in New York City
     
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed yesterday via mobile

    I was at the Lotte NY Palace hotel and it was great. The physical plant is top notch but the staff, they are the reason I will go back. They treated me like I was truly welcome to be there and every person working there...More

    Helpful?
    Hotel's Favourite
    Reviewed 4 weeks ago

    Location and luxury! Our room was beautiful, clean and the service was off the hook. From the doormen to the front desk to the bartenders... we felt like we had been living there and everyone knew us. We paid a little more for the better...More

    Helpful?1  
    Response from nypalace, General Manager at Lotte New York Palace

    Dear Stephanie V, Thank you for sharing your review of your stay. I’m incredibly delighted to hear about your great stay, from the personalized service you experienced from our staff to the close proximity of our location to major attractions. The Lotte New York Palace...More

    Reviewed yesterday via mobile

    Unless you're an old, rich white person who still takes pictures with an iPad and constantly dresses like you're at a country club, this place sucks! I just paid $41 for 1L of 2% milk to be brought to my room!!!! FORTY ONE DOLLARS.!!!!!! Got...More

    Helpful?
    Reviewed yesterday via mobile

    Very good! Everything was ok , just perfect... I always book a room there...everything is perfect. The view from the room was amazing, breakfast was fab too. Close to Sachs, St Patrick's Cathedral... Staff very helpful. I will definitely go there again.

    Helpful?
    Reviewed 2 days ago via mobile

    Stayed there for 5 nights. Great room, great service. I was most impressed by the boys at Concierge. Most have great smiles. Marco there helped me to get two tickets to The Book of Mormon, for the same day evening show. Joseph helped to make...More

    Helpful?
    Response from nypalace, General Manager at Lotte New York Palace

    Dear JacqJ8888, Thank you for taking the time to share your review of your stay. I’m so delighted to hear about your fantastic experience with our concierge team! Our concierge team is exceptionally knowledgeable about the best activities and how to get there in New...More

    The Towers at Lotte New York Palace
    959 reviews
    #6 of 467 hotels in New York City
     
    Warwick New York
    4,140 reviews
    #90 of 467 hotels in New York City
     
    Omni Berkshire Place
    3,680 reviews
    #105 of 467 hotels in New York City
     
    The Michelangelo Hotel
    3,313 reviews
    #37 of 467 hotels in New York City
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$306 - US$761 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #18 Spa Hotel in New York City
    • #54 Family Hotel in New York City
    • #64 Luxury Hotel in New York City
    • #71 Business Hotel in New York City
    • #84 Romantic Hotel in New York City
    Photos
    Traveller (870)
    Room & Suite (645)
    Dining (66)
    Pool & Beach (1)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
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    Nearby Restaurants
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    Nearby Attractions
    St. Patrick's Cathedral
    8,618 reviews
    .10 km away
    Saks Fifth Avenue
    432 reviews
    .17 km away
    St. Patrick's Old Cathedral
    174 reviews
    .14 km away
    Godiva Chocolatier
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    .19 km away
    Questions & AnswersAsk a question
    Andrea W
    Thank you, I am visiting NYC with my 7 year old in June.
    14 April 2017|
    Answer
    Response from srak43 | Reviewed this property |
    There is no question listed here?
    0
    Votes
    Vixster_45
    hi its not clear what a superior king - double (family plan) room is. does it have a king size and a double bed?
    10 April 2017|
    Answer Show all 5 answers
    Response from CarolinaTDot | Reviewed this property |
    If it's stating a Superior King bed I believe it's just about the room being larger. The beds that are King or Double are standard sizes. When I stayed there with my friend we had a standard room with double beds and there... More
    0
    Votes
    Annabel F
    We are looking at staying in a superior double room this Christmas? Does the room have any view at all? Or would we need to book the skyline/cathedral room for a view and is the view worth the extra cost?
    31 March 2017|
    Answer Show all 7 answers
    Response from Hosung J | Reviewed this property |
    I stayed at Lotte and asked about a view when I checked in. We were told a room with a view comes with extra $35 per night by a female receptionist in a cold manner. I believe it depends who you get to speak to when you... More
    1
    Vote
    Room Tips
    "Request a Cathedral view! makes all the difference!"
    Read review
    "Our room on the 38th floor had a great view"
    Read review
    "Go with the Towers rooms, you won't regret the expense."
    Read review
    "Some rooms have an amazing views of St Patrick's"
    Read review