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Lotte New York Palace

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3,028 Reviews from our TripAdvisor Community

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Delray Beach, Florida
Reviewed yesterday NEW

As always a fabulous visit, Spent 3 nights here for a business trip. I want to thank Tamara in reservations who always takes care of me and knows exactly what type of room i like. A day cant go by without George the Greek" acknowledging me by name and greeting everyone with a fantastic smile! Once again can't wait to...

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Thank jarryd2017
Dallas, Texas
Reviewed yesterday NEW

The Palace helped create an amazing Girls Weekend Away! The location is great with everything right at your finger tips. The staff was friendly and able to accomodate all of our needs. The rooms were cleans and really big in size. Can't wait for our next trip to NYC and to stay at The Palace!

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Thank mcconnelljennifer1
Boston, Massachusetts
Reviewed 2 days ago NEW

A fabulous 3-night stay at the Lotte New York Palace. The new Lotte management team has returned 5-star service to this property -- Leona would be proud! I've been coming here for over 20 years, and have always loved the location, the size of the rooms, the views and one of the best hotel gyms in NYC. Last time I...

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1Thank SouthEndFlyer
New Haven, Connecticut
Reviewed 2 days ago NEW

Spent three nights here for a business meeting and could not have asked for anything better. Every aspect from the moment we walked into the hotel to check-in was A+. The views of St. Patrick's Cathedral were breathtaking to wake up to each morning. Meeting accommodations were wonderful and the food was great. The level of service provided by each...

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1Thank kmalerba
Westchester County, NY
Reviewed 3 days ago NEW

Excellent experience. We originally made reservations here because we had tickets to see Chamber Magic with Steve Cohen (HIGHLY RECOMMEND!!!) and one night turned into 3 nights because we kept making great plans. LOVED our time here. The room was huge for NYC, and luxurious and QUIET. Breakfast was a small fortune, but extremely good. The architecture is stunning -...

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1Thank ZoeChloe827
Berkshires, Massachusetts
Reviewed 4 days ago NEW

We loved our stay at Lotte New York Palace. We received wonderful service especially by Concierge Kal who made us see a Magic show by Steve Cohen on Saturday. we loved it, and we will return back agin.

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1Thank begreen365
Melbourne, Australia
Reviewed 6 days ago NEW

A truly great hotel with real luxury. A number of great bars and food choices, really great rooms in two different towers (one more upmarket than the other) both with fantastic views of the city. Friendly and helpful staff and everything you need. The location is perfect and means everything in NYC is accessible. I've stayed here twice in the...

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Thank Anthony N
Boston, Massachusetts
Reviewed 1 week ago

We spent 3 days at Lotte New York Palace hotel. Great location and nice staff. Blossom in housekeeping was a super star who was very friendly with a great smile. Francisca the assistant manager was wonderful. we had a little issue and she solved it immediately. Kal the concierge did help us arranging our 3 days visit. we will be...

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1Thank thekingof016
nypalace, General Manager at Lotte New York Palace, responded to this review

Dear thekingof016, Thank you for taking the time to share your review! I am so excited to hear about your great stay and the wonderful service you experience from our dedicated staff. I would love to welcome you back on your next visit to NYC. We look forward to seeing you soon! Warmest Regards, Becky Hubbard

Boston, Massachusetts
Reviewed 1 week ago

Stayed at the Lotte New York Palace for one night. I'm often in and out of the city for work. On this trip I decided to stay at Lotte based on the reviews and ability to get a great price for the night. The room was quite large for NYC, with high quality bedding, a big bathroom and work desk....

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Thank belvie1
nypalace, Guest Relations Manager at Lotte New York Palace, responded to this review

Dear belvie1, Thank you for sharing your review. I am pleased to hear about your great stay with us. Business or leisure, we offer everything for any style of trip. We are looking forward to your next visit and we hope to welcome you back soon! Warmest Regards, Jessica Chan

Tennessee
Reviewed 1 week ago via mobile

This place is amazing. Our view from the room bid awesome. Beds are very comfortable and you can walk to Times Square in less thank 10 minutes. Be careful about the drinks in the stocked refrigerator.... a coke is 8.00. 😳

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Thank mandy680
nypalace, Guest Relations Manager at Lotte New York Palace, responded to this review

Dear mandy680, Thank you for sharing your review of your stay. I'm so excited to hear about your amazing stay with us! I can't agree with you more - we have some of the best views of NYC from our guest rooms. We certainly look foward to your next visit and we hope to welcome you back in the near...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Lotte New York Palace stands at the intersection of contemporary luxury and classic elegance, boasting modern accommodations and landmark architecture in the heart of Midtown Manhattan. The hotel's collection of well-appointed guest rooms, sophisticated suites and luxurious Towers accommodations offers an array of amenities ideal for business travelers and leisure visitors alike. With some of Manhattan's most spacious hotel rooms and a range of expansive suites, The Palace offers unrivaled New York City accommodations. Each newly renovated suite comes with a stunning view of the Manhattan skyline, a large marble bathroom, and a wide range of upscale amenities, including Molton Brown products. The city's signature sights sit just steps from the hotel, including Rockefeller Center, St. Patrick's Cathedral, the upscale shopping of Fifth Avenue, and the theaters of Broadway. Business and leisure travelers enjoy elite amenities in every room or suite, including high-speed Wi-Fi (surcharge) and broadband Internet access, plush bathrobes and linens, a fully stocked refreshment center, as well as access to a modern fitness center and selection of relaxing spa treatments. ... more   less 

Additional Information about Lotte New York Palace

Address: 455 Madison Avenue, New York City, NY 10022-6845 (Formerly The New York Palace Hotel)
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $430 - $1,062 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Lotte New York Palace 4.5*
Number of rooms: 909
Reservation Options:
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Also Known As:
New York Palace Hotel
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc
Hotel Style:
#16 Spa Hotel in New York City
#55 Family Hotel in New York City
#65 Luxury Hotel in New York City
#71 Business Hotel in New York City
#85 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Lotte New York Palace staff and other travellers.
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Cumbria, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Consider a cathedral view room on a lower floor. Fewer stop on elevator is great, and views still very nice.”
 of 5 bubbles SouthEndFlyer, 27 Mar 2017 | Read review
“Cathedral view rooms are worth the upgrade!”
 of 5 bubbles kmalerba, 27 Mar 2017 | Read review
“higher the floor better the view”
 of 5 bubbles AnthonyN639, 23 Mar 2017 | Read review
“Ask for view. Consider different room types. Higher floor had no city noise.”
 of 5 bubbles 6woods, 14 Mar 2017 | Read review
“When in doubt go to the towers!!!”
 of 5 bubbles O3125QBdebbiew, 14 Mar 2017 | Read review
5 of 5