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West 57th Street by Hilton Club

Traveller (200)
Room & Suite (204)
Dining (19)
  • Excellent64%
  • Very good25%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“carnegie hall”(170 reviews)
“time share”(61 reviews)
“owners lounge”(52 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Fitness centre
Wheelchair Access
4 Star Hotel
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Offers from West 57th Street by Hilton Club
Special Offer: Double Points, Every Stay
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1 Apr2 Apr
1 room, 2 adults, 0 children
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Reviews (1,457)
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All reviewscarnegie halltime shareowners loungecentral parkgrand vacationthe russian tea roomsales presentationhgvc ownersgreat locationnew yorkstudio roomtwo blockstimes squarelincoln centerwithin walking distancecolumbus circlethe penthouse
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1 - 5 of 1,371 reviews
Reviewed 2 days ago

First things first- the doormen are excellent; but the front desk needs a lesson in hospitality - Brusque and uncaring. Very clean room; but very noisy street noise... all night long even with ear plugs - not just construction noise but actual traffic noise. The...More

Thank ctdiner313
Hotel's Favourite
Reviewed 29 December 2017

As the title suggests this was our first trip so there is no previous experience to compare to. The hotel room was a 1 bedroom PH. It was very spacious room with a large bathroom with separate tub & shower...nice amenities, great robes...very clean &...More

1  Thank michael c
Response from HiltonGrandVacations, General Manager at West 57th Street by Hilton ClubResponded 3 January 2018

Thank you for posting a review of our property. I really appreciate you taking the time to share your experience with us. I look forward to welcoming you back when your plans return you to New York City. Warm regards, Laurie Del Sole General Manager

Reviewed 1 week ago

This hotel is in a great location. However, the lobby is very small and, while they had a built-in shelf holding hot chocolate and a few treats, it was always empty when we went by. Also, despite the pictures of a breakfast set-up on the...More

1  Thank TARenee
Response from HiltonGrandVacations, General Manager at West 57th Street by Hilton ClubResponded 4 days ago

Thank you for taking the time to evaluate our property. We greatly appreciate your kind words about our convenient location, staff members, especially, Ivy our door person and our housekeeping department. Please know, it will be my pleasure to share your generous comments with them....More

Reviewed 1 week ago via mobile

I've stayed at many hotels in Manhattan and this one has by far exceeded our expectations! The location is on point, and central to all the major sites. The subway is just downstairs and next to a Starbucks and a 24 hours Duane Reade (aka...More

Thank Leah C
Reviewed 2 weeks ago

Hotel location is right in the middle of the city making everything easily accessible either within walking distance or a short Uber ride. Staff was very helpful, especially the doormen who helped us navigate the city with tips that allowed us to experience the city...More

Review collected in partnership with Hilton Grand Vacations
Thank Lisa F
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Awards & Recognition
Certificate of Excellence
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Price range
US$420 - US$1,203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Business Hotel in New York City
#62 Luxury Hotel in New York City
#63 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Price range
US$420 - US$1,203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Business Hotel in New York City
#62 Luxury Hotel in New York City
#63 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (200)
Room & Suite (204)
Dining (19)
Amenities (18)
Business Centre & Event Rooms (2)
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
Questions & Answers
Ask a question
Andrea T
13 February 2018|
AnswerShow all 8 answers
Response from HiltonGrandVacations | Property representative |
We have a manager's reception for West 57th Street by Hilton Club owners only.
27 November 2017|
AnswerShow all 6 answers
Response from Kristen O | Reviewed this property |
It’s against fire code for more than 2 people to be in a studio so technically no but I would call them and see if there’s anything they can do!
30 August 2017|
AnswerShow all 7 answers
Response from HiltonGrandVacations | Property representative |
Due to the uniqueness of our HOA, only those who specifically own here at West 57th Street by Hilton Club have access to the lounge and breakfast. Rental guests paying a nightly rate have access to our breakfast as well.
Room Tips
"We were over courtyard and it was quiet"
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"get a room as high as possible. Rooms facing 57th are noisy and construction across the street"
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"dont trust their service."
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"Do not stay in a room at the front if the hotel the road is busy as there is a major crossroads a few yards..."
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