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West 57th Street by Hilton Club

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Traveller (203)
Room & Suite (203)
Dining (18)
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Overview
  • Excellent64%
  • Very good25%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
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“time share”(62 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
Concierge
Wheelchair Access
4 Star Hotel
All hotel details
Additional information
Offers from West 57th Street by Hilton Club
Special Offer: Double Points, Every Stay
Hotel deals
Offers from West 57th Street by Hilton Club
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,499)
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All reviewscarnegie hallcentral parktime shareowners loungethe russian tea roomgrand vacationsales presentationcleaning feehgvc ownersgreat locationnew yorkstudio roomtwo blockstimes squarebroadway theaterslincoln centerwithin walking distance
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311 - 315 of 1,411 reviews
Reviewed 9 November 2016

We had a fabulous visit staying in this beautiful hotel at a perfect location. Staff was always on the spot with anything needed and always friendly. Can I give it more than 5 stars? For once, the experience was even better than the anticipation.

Review collected in partnership with Hilton Grand Vacations
1  Thank fredlynnk
Response from hiltongrandvacations, General Manager at West 57th Street by Hilton ClubResponded 18 November 2016

I am delighted to know how pleased you were with the hotel, location and our receptive staff members. I look forward to welcoming you back to our great city. Best regards, Laurie Del Sole General Manager

Reviewed 7 November 2016

West 57 St. by Hilton is a designer hotel that we have frequented since its opening in 2008. While the room was spacious enough for two, and the breakfasts and happy hours were good, the housekeeping needed vast improvement. Over four days the maid never...More

Review collected in partnership with Hilton Grand Vacations
1  Thank 911carolg
Response from hiltongrandvacations, General Manager at West 57th Street by Hilton ClubResponded 12 November 2016

I am grateful to you for taking the time to forward your warm comments about your room and our food selections in our owner’s lounge. My deepest apologies for the lack of service you received during your stay with us, please know I have met...More

Reviewed 7 November 2016

Front desk staff went above and beyond. My girls' 10th Bday was over the weekend and Front Desk recommended a wonderful restaurant and we had an exceptional experience. She called the restaurant ahead of time for us and made it a magical night for me...More

Review collected in partnership with Hilton Grand Vacations
1  Thank Donna S. H
Response from hiltongrandvacations, General Manager at West 57th Street by Hilton ClubResponded 12 November 2016

Many thanks for staying at our property and complimenting our great staff, as we strive to ensure all of our guests' needs are met. I am so pleased your daughter celebrated her special day with us. I look forward to welcoming you back in the...More

Reviewed 2 November 2016

We're HGVC members and had lots of points to use. Being a long term planner for most trips I'd never been able to book a stay at this location. However with a free weekend with my daughter I got lucky and found the penthouse available....More

1  Thank lillious
Response from hiltongrandvacations, General Manager at West 57th Street by Hilton ClubResponded 12 November 2016

I am delighted to hear about how much you enjoyed your time at our hotel and thank you for your wonderful comments about our staff members and property. I hope we have the opportunity to welcome you back with us again soon! Best regards, Laurie...More

Reviewed 1 November 2016

We are HGVC owners and stay at this property once a year. The location is excellent (near Central Park, Fifth Avenue shopping, Carnegie Hall, etc.). Also, this hotel is within walking distance of the Broadway theater district (depending on the theater, about a 25 -...More

Thank Charles J
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$457 - US$1,274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#59 Luxury Hotel in New York City
#61 Business Hotel in New York City
#63 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$457 - US$1,274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#59 Luxury Hotel in New York City
#61 Business Hotel in New York City
#63 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (203)
Room & Suite (203)
Dining (18)
Amenities (18)
Business Centre & Event Rooms (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Andrea T
13 February 2018|
AnswerShow all 9 answers
Response from HiltonGrandVacations | Property representative |
We have a manager's reception for West 57th Street by Hilton Club owners only.
1
Vote
bailey6203
27 November 2017|
AnswerShow all 6 answers
Response from Kristen O | Reviewed this property |
It’s against fire code for more than 2 people to be in a studio so technically no but I would call them and see if there’s anything they can do!
1
Vote
30 August 2017|
AnswerShow all 7 answers
Response from HiltonGrandVacations | Property representative |
Due to the uniqueness of our HOA, only those who specifically own here at West 57th Street by Hilton Club have access to the lounge and breakfast. Rental guests paying a nightly rate have access to our breakfast as well.
0
Votes
Room Tips
"Not many rooms in NYC have much ion a view - the back corner (rooms ending in 08 or 09) have some."
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"There are no bad rooms!"
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"We had a studio and it was adequate for our 3-night stay. I'm not sure of the size difference with a..."
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"All room are nice. It depends on how much space you want."
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