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Traveller (184)
Room & Suite (58)
Videos (1)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Moxy NYC Downtown
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#213 of 512 hotels in New York City
Location
Cleanliness
Service
Value
Moxy NYC Downtown, located in the heart of the financial district of lower Manhattan, a hotel that breaks the rules by design - a basketball court, arcade, co-working Recreation space and cocktails for days. Moxy NYC Downtown is an excellent choice for travelers visiting NYC, offering a luxury environment alongside many helpful amenities designed to enhance your stay. Its 298 guest rooms, custom designed with natural light, upgraded finishes and playful attention to detail lend itself to the demands of today’s every day traveler.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Aerobics
Books, DVDs, music for children
Children's television networks
Parking
Wifi
Yoga classes
Yoga room
Fitness classes
Personal trainer
Restaurant
Breakfast available
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Evening entertainment
Board games / puzzles
Nightclub / DJ
Video game console
Indoor play area for children
Conference facilities
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Non-smoking hotel
Shared lounge / TV area
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Safe
Telephone
VIP room facilities
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Trendy
Languages Spoken
English, Spanish
Hotel links
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334Reviews29Q+A41Room tips
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Most Recent
mgpowers1 wrote a review 12 Aug
New York City, New York10 contributions12 helpful votes
I lived in Manhattan almost all of my adult life -14 years, but wasn't familiar with the Moxy hotels outside of knowing the name. Now living in San Diego, we had a business meeting in FiDi. Check-in was smooth and the front desk was terrific. Winnie, in particular. I ended up extending my stay and, unlike most hotels, they told me to book online for best price and they would make sure I wouldn't have to change rooms -which can be tedious. Food was solid and the bar was quite nice. The staff were remarkable: a lot of smiles and nice conversation. Very cool!
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Date of stay: July 2022
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Agency / Consultant at Moxy NYC Downtown
Responded 6 days ago
Dear mgpowers1, Thank you for staying with us and for the terrific review. We enjoyed having you as our guest at Moxy NYC Downtown. It is great to know that our Crew made your stay even more memorable. Making our guests feel at home is what we love to do, and we will pass along your generous compliments to Winnie. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John P wrote a review 11 Aug
6 contributions2 helpful votes
Rooms are small but they have a great bar and great views the front desk and staff were wonderful they really did help me feel like I was at home even when I was so many miles away. I wish I could remember the young lady’s name at the front but she was just great.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Agency / Consultant at Moxy NYC Downtown
Responded 1 week ago
Dear johnp67000, Thank you for reviewing your stay at the Moxy NYC Downtown. We are glad to know you enjoyed our breathtaking views and bar. It is especially a pleasure to read that the exceptional service provided by our crew exceeded your expectations, and we will certainly share your warm compliments with them. We appreciate your business and hope to host you again for another pleasant experience. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Abraham G wrote a review 2 Aug
1 contribution
Great room with views! Fatima at front desk was super helpful! Good location and newly built. Room sizes are a bit small so not great for families. However would recommend for business. I have stayed here multiple times and quality and service is consistent
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Agency / Consultant at Moxy NYC Downtown
Responded 2 weeks ago
Dear Abraham G, Thank you for your kind review of Moxy NYC Downtown. We appreciate your loyalty to our hotel, and we are glad to know you continue to enjoy our elevated property and convenient location, as well as our outstanding hospitality. Please be assured we will relay your gracious remarks to our crew, especially Fatima. It is also gratifying to read you were satisfied with your comfortable room featuring breathtaking views. Thank you once more for your recommendation, and we look forward to seeing you again soon. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ForestView H wrote a review Jul 2022
1 contribution
Alysse is one of the best staff at this property! Accommodated our requests and had everything available. Drink tokens are given at the hotel as well. Beds are comfortable and property features a unique vibe.
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Agency / Consultant at Moxy NYC Downtown
Responded 2 weeks ago
Dear forestviewh, Thank you for staying at Moxy NYC Downtown and for the terrific review. We love to read you rested well in our comfortable beds and that our Crew made your stay even more memorable. Making our guests feel at home is what we love to do, and we will pass along your generous compliments to Alysse. We are delighted you enjoyed your time with us and look forward to welcoming you back for another outstanding stay. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dowsioni wrote a review Jul 2022
Brisbane13 contributions8 helpful votes
This hotel two star hotel pretending to be a four star. But the music, neon lights and artsy decorations don’t hide the fact this hotels comes up short in almost all areas. The rooms are oppressively small and lack most of the basics like a fridge or a desk. The Wi-Fi barely works. The shower runs at half pressure and the staff seem more interested in TikTok than helping guests. Do yourself a favor and skip this non-foxy moxy.
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Date of stay: July 2022Trip type: Travelled solo
Room Tip: No parking, bring your own Wi-Fi and Fridge
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Agency / Consultant at Moxy NYC Downtown
Responded 4 weeks ago
Dear Dowsioni, Thank you for choosing us and for taking the time to share your review. We apologize for not meeting your expectations and for the issues you experienced during your stay. We are always grateful for comments like yours to help us continuously improve at what we do. We have shared your concerns with our team as part of our commitment to providing exceptional experiences. We also appreciate knowing about the things you would change. We value your business and hope to have the opportunity to provide you with the stay you deserve whenever you return to our area. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Agi J wrote a review Jul 2022
1 contribution
We arrived at the hotel from Montreal very tired in the evening, however check in was smooth staff was very welcoming and nice! Hotel was very clean from the entrance, to the elevators all the way to the room! A gorgeous gorgeous bar/lounge is located on the third floor. The views are absolutely breathtaking! The rooms are spacious, very clean and very nicely decorated! I love how modern it looks. Housekeeping was friendly and always ready to help just like the front desk staff. Thank you all for the most amazing stay! Book now! You won’t regret it 10/10!!
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Agency / Consultant at Moxy NYC Downtown
Responded 4 Jul 2022
Dear AJ202200, Thank you for your recommendation and for the terrific review. We enjoyed having you as our guest at Moxy NYC Downtown. We are glad to know that you loved everything while you were here and especially noticed how clean your suite was. Our amazing team of housekeepers is second to none. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. We look forward to welcoming you back for another outstanding stay. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jacquibr123 wrote a review Jun 2022
New York City, New York17 contributions33 helpful votes
Stayed for the night with my service bulldog for a mini staycation and couldn’t have been more pleased … the room is small but SO SO well designed… comfortable bed, cool hanging chair, comfy bed and SUPER soundproof. The lobby is H U G E and fun with tons of space to tuck yourself in and read or work … nice vibe and really lovely staff … will definitely be coming back for a stay *if from out of town the location is perfect … walking distance to all downtown attractions and tucked on a low traffic block a stones throw from all major subway lines
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Team Marriott, Agency / Consultant at Moxy NYC Downtown
Responded 5 Jun 2022
Dear jacquibr123, Thank you for choosing to stay with us at the Moxy NYC Downtown and for taking the time to post your excellent review. We are delighted to read you were pleased not only with your efficiently-designed room and our inviting lobby but also with our spirited crew and terrific location. There is much to see and do in our exciting city, and we love knowing our guests are so close to many great attractions. We appreciate your business and look forward to welcoming you and your furry friend again for another seamless experience. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Caval wrote a review May 2022
Sunny Isles Beach, Florida10 contributions8 helpful votes
Very small rooms. Not even a chair available. Had to take a work call sitting on a swing. No moisturizer in the bathrooms and water pressure is very weak. Service is non existent called the front desk SO many times from the room and the call was never answered. There are NO closets or drawers in the room with only three hangers available to hang clothes on the wall. Tried to ask for more hangers but as stated there was no answer. Have stayed in Marriott hotels for years and this is not a Marriott experience.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Agency / Consultant at Moxy NYC Downtown
Responded 20 May 2022
Dear Fabypin, Thank you for your recent stay and the candid review. We want every guest who stays with us to have a comfortable visit and to depart with a lasting favorable impression. We are disappointed if we did not make that happen for you. Please accept our apologies for any inconvenience you experienced; we appreciate your patience. We are also sorry for the service issues that impacted your visit. Our primary focus is on outstanding hospitality to every guest; therefore, we have addressed this with the appropriate individuals to ensure we better serve our guests. We would welcome another opportunity to show you our commitment to exceptional experiences the next time you are in the area. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ChDi_1-988 wrote a review May 2022
8 contributions3 helpful votes
Useless. The location is good. The rooms and the service are awful. Rooms: small as everywhere; but to the point that there is no wardrobe - one is supposed to hang clothes on free hangers on a wall which makes a room look incredibly messy. There also is no desk, and there are no chairs. There is instead a bulky and instagrammable but entirely useless hanging chair that occupies the only useful space. Also no fridge/minibar/coffee machine or hot water kettle. Absolutely nothing. Sheets are not ironed. The sheet cover was dirty. There also is no duvet in case one is cold (and where would they store it, there is no wardrobe!!). Same as the bathroom floor: filthy. Moreover, there is no body lotion, no toiletries other than soap, shampoo and conditioner. Service - when I arrived to check in I didn’t see a single smile from the receptionist, she was cold to the point of almost being rude.
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Team Marriott, Agency / Consultant at Moxy NYC Downtown
Responded 16 May 2022
Dear ChDi_1-988, Thank you for taking the time to post your review. We sincerely apologize for the oversights made when servicing your room. Your feedback is essential to improving our guest experience, and we will take the appropriate action to ensure this is not repeated. We want every guest to receive friendly and warm service throughout their stay with us, and we are very sorry that this was not your experience. We have shared this with our management and crew to make sure it is not repeated. We would love to have you back so we can show you how much your Moxy means to us. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vickie R wrote a review Apr 2022
Phoenixville, Pennsylvania657 contributions179 helpful votes
3rd Moxy that I've stayed in in NYC. I'd say fit the same vibe as the others. Small, modern, comfortable rooms. Bed and linens were super comfortable, great automatic shade button and automatic light buttons. Room seemed very clean, I did find a toenail on the floor (not mine) but tried to pretend I didn't see it! I liked that the sink was in the bathroom. The other Moxys I've stayed in, it was in the main part of the room. I ended up working from the hotel before heading home and because the room was small, would have loved to work in the wide open, restaurant like lobby, but the music was super loud even in the morning. Otherwise, a nice stay in a very convenient area.
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Date of stay: April 2022
Value
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Service
Room Tip: Ask for a high floor to prevent street noise
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$243 - US$371 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District
NUMBER OF ROOMS
298
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Frequently Asked Questions about Moxy NYC Downtown
Which popular attractions are close to Moxy NYC Downtown?
Nearby attractions include The National 9/11 Memorial & Museum (0.5 km), World Trade Center's Liberty Park (0.3 km), and World Trade Center Memorial Foundation (0.4 km).
What are some of the property amenities at Moxy NYC Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Moxy NYC Downtown?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Moxy NYC Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Moxy NYC Downtown?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Moxy NYC Downtown?
Conveniently located restaurants include Pisillo Italian Panini, Kuu Ramen, and Manhatta.
Are there opportunities to exercise at Moxy NYC Downtown?
Yes, guests have access to a fitness centre, fitness classes, and yoga classes during their stay.
Is Moxy NYC Downtown located near the city centre?
Yes, it is 0.3 km away from the centre of New York City.
Are any cleaning services offered at Moxy NYC Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Moxy NYC Downtown offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Moxy NYC Downtown?
The staff speaks multiple languages, including English and Spanish.