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Staybridge Suites Times Square - New York City

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Staybridge Suites Times Square - New York City
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5,197 Reviews from our TripAdvisor Community

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Showing 3,827: English reviews
Bogota, Colombia
1 review
Reviewed yesterday NEW

the experience that we had with Sindya in the bar/restaurant was wonderful. she was very patient and respectfully with us. She was very professional at what she was doing. I really recommend this place to anyone.

Thank jlgarod
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed yesterday NEW

We've stayed at Staybridge the last few years on our annual girls' weekend to New York. Once again this year, it did not disappoint. It's a very nice, clean hotel with a great staff. The only complaint I have is that the shower in the bathroom is tiny. I'm an average size woman and barely have enough room to shower.... More 

1 Thank TravelHaven1
nova scotia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW

I take my time when looking for a hotel in NYC, I read reviews etc The Staybridge Suites certainly did not disappoint. From the very friendly check in with Fredrice, to our awesome room. We were on the 28th floor, never had a very long wait for the elevator as I have read others complain about. Wasn't an issue for... More 

1 Thank NovaScotiaCapers
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 days ago NEW

Overall, an awesome place to stay...location wise. Close to Times Square...close to theatres...close to transport. Kitchenette. And the staff...friendly and helpful. Tick those off your list if you have one. On the downside: rooms are small and the aircon noisy; the room servicing is completely random...beautifully folded face washers but no vacuuming; the lifts are unbearably slow; the noise from... More 

Thank sonja b
Auckland Region, New Zealand
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

Firstly I must say how wonderful the staff have been. Helpful, warm and friendly. The room was comfortable, firm comfy bed, good size bathroom (no bath). Aircon situated under windowsill was loud as was the bathroom extractor fan. Room was serviced daily but not always efficiently. Carpet needed a good vacuum before our stay. I needed to get to the... More 

Thank KiwiR0byn
MPuz16, Front Office Manager at Staybridge Suites Times Square - New York City, responded to this review

Dear KiwiR0byn, Thank you so much for taking the time to leave such a wonderful review of our hotel! We are so flattered and honored that you found our staff to be accommodating and friendly. We appreciate your kind words! However, we do understand you were left a bit unsatisfied with housekeeping. We have addressed the appropriate department heads and... More 

Portsmouth, United Kingdom
Level Contributor
1,163 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 489 helpful votes
Reviewed 4 days ago NEW

Ideal location at end of Lincoln Tunnel, opposite bus station, short walk to Greyhound pickup point and access to Subway station. 10 minutes walk to Times Square. Helpful staff, high standard of housekeeping. Our room was on 19th floor and was quiet Breakfasts of a high standard but it is true to say that it can be very over crowded... More 

Thank bsandrs
Helensvale, Australia
Level Contributor
6 reviews
Reviewed 6 days ago NEW

Very close walking distance to Time Square and all the attractions/Theatre's on Broadway. Port Authority Bus Terminal across the road very useful. Location could not be better. Hotel itself very comfortable and everything you need. Mon-Thurs afternoon Social hour is great to meet fellow travellers.

Thank PCJackson
Dublin, Ireland
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 days ago NEW via mobile

We stayed for 7 nights in November & it was our fourth time staying in the hotel. The location is really excellent, close to the subway, Times Square & lots of tourist attractions. The staff do everything they can to make your stay as wonderful as possible. We requested a high floor room & they accommodated us with a room... More 

Thank LesterLemur
Leeds, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Excellent location, lovely clean hotel, very friendly & helpful staff, bonus being able to have breakfast & tea / coffee available throughout the day. Hoping to book my stay in April!! Recommend food in The Olive Garden & Tir Nag Nog Bar & Grill. Visiting 911 is a must & make sure you book the memorial tour it's definitely worth... More 

Thank allieh678
Dan P, Manager at Staybridge Suites Times Square - New York City, responded to this review

Thank you for the 5 star review! I am delighted you enjoyed our fantastic staff, prime location and our complimentary breakfast buffet! We sure hope you visit us again in April! Dan Front Desk Manager Staybridge Suites Times Square Staff More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

Great hotel and location just across from the port authority bus station staff very friendly and helpful complimentary breakfast with plenty of variety and happy hour Monday to Thursday from five to seven in the bar which was very pleasant we had a family suite with had two king beds and a kitchenette which was plenty big for four adults... More 

1 Thank Mart1069

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Staying in Midtown

Neighbourhood Profile
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
When you're traveling to New York City, you want to be confident that your accommodations will meet your every need. Staybridge Suites • Times Square •New York City has been meticulously created to do just that. No hassles. No mysteries. Just a single focus on you! A short walk to Times Square, a block from the nearest subways and the Port Authority Bus Terminal, you’re in the heart of Manhattan, with all the city attractions in easy access at your doorstep. It’s All On Us! We’ve included in your stay a COMPLIMENTARY breakfast each morning, complimentary wi-fii/high speed internet in all rooms and throughout the hotel, complimentary cocktail hour/social reception with free drinks/beer/wine/and appetizers 5-7pm Tues-Thur, complimentary in room coffee/coffee maker and tea daily, in addition to complimentary coffee/tea/and hot cocoa in our great room-lobby throughout the day, complimentary newspapers by our front desk; and, complimentary laundry facility, business center and fitness center. Each room comes with its own fully equipped kitchenette, with a full-sized refrigerator, microwave, stove top, dishwasher, pots, pans, utensils, and cookbook to make you feel completely at home. On site is a concierge service to help you with tourist/and travel arrangements, bellman/porter service for car and luggage assistance, bar/lounge space open in the evenings, 24-hr pantry and convenience mart for late night snacks and last minute travel needs, and board games by our great room fireplace. Our hotel allows pets. 24-hour security is onsite. Reduced rate parking at nearby hotel garage just one block away. Stay a Night, Stay a Week, Stay a Year. Our hope is you never want to leave! ... more   less 

Additional Information about Staybridge Suites Times Square - New York City

Address: 340 West 40th Street, New York City, NY 10018-1404
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range: $211 - $693 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Staybridge Suites Times Square - New York City 3.5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Staybridge Suites Times Square - New York City Hotel New York City
Hotel Style:
#57 Family Hotel in New York City
#57 Business Hotel in New York City
#61 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Times Square - New York City staff and other travellers.
132 questions
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Questions? Get answers from Staybridge Suites Times Square - New York City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher level floors have views of Empire State Building,”
 of 5 bubbles PCJackson, 29 Nov 2016 | Read review
“602 nice quiet corner”
 of 5 bubbles allieh678, 27 Nov 2016 | Read review
“We were on the seventh floor 2 doors from the lift and never heard a thing”
 of 5 bubbles leslie7562016, 22 Nov 2016 | Read review
“Avoid 'streetside' if you can”
 of 5 bubbles greygaps, 20 Nov 2016 | Read review
“Ask for a corner room on a high floor facing the street.”
 of 5 bubbles meanchat, 17 Nov 2016 | Read review
5 of 5
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