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Comfort Inn Times Square West

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Comfort Inn Times Square West
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943 Reviews from our TripAdvisor Community

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Showing 742: English reviews
Saint Louis, Missouri
Reviewed 2 September 2014

I was given a room in the basement of the hotel. No guests should have to step over piles of laundry and boxes to get to their room. The room itself wasn't so bad. Small and clean. Although outside of the sliding door was full of debris from construction. ( old sinks, toilets, dry wall, ,etc,)

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2Thank TaviaH661
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Horsham, United Kingdom
Reviewed 1 September 2014

We stayed for 2 nights in August 2014. The room had 2 double beds to accommodate 2 adults and 2 children. Although the room was quite small, we expected that in New York. The hotel frontage was in the process of being replaced but this did not interfere with our stay. The room and bathroom were small but clean as...

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Thank paula r
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear Paula R, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are...

Columbia, Connecticut, United States
Reviewed 25 August 2014

The location of this hotel is ideal. It is easy to park across the street and they give a discount for hotel guests of $30 for 24 hours which is a deal in NYC. Yes the rooms are small, but they are clean, neat, and everything was in working order. Staff was friendly and helpful and courteous. I would definitely...

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1Thank Carrie M
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear Carrie M, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are...

Reviewed 22 August 2014

My friend and i stayed overnight here, the location is perfect so close to Times Square and all the theaters. The room was fine although I could see some saying it was small, but its NYC it was clean, comfortable, it includes breakfast which had a good selection, the breakfast space is a bit tight and we had to wait...

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1Thank PRHOakland_NewJersey
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind...

Calumet, Michigan
Reviewed 17 August 2014 via mobile

3rd stay at this inn. Location is perfect. Rooms recently renovated. Rooms are small. Very clean. Lots of tourists stay here. Close to Times Square and theaters. Staff is very helpful with all questions.

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1Thank Ooh-Ooh22
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear ooh-ooh22, Thank you so much for your wonderful review on TA. We are glad to know that our team is very consistent in providing outstanding service every time you stay with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you...

Dubuque, Iowa
Reviewed 11 August 2014

We just returned from a four night stay at this hotel. We were close to everything and found the rooms very clean. Looked at all rates in the area and these were the most reasonable. We had difficulty finding it the first night when we arrived as to the small front door access. However, we had a very pleasant stay...

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1Thank SueW1113
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear SueW1113,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an...

madi-t
Reviewed 7 August 2014 via mobile

I stayed for 3 nights just for a quick getaway. The location was absolutely perfect. It was walking distance from everything. The breakfast was decent and having free wi-fi was really convenient. The hotel has a great deal with the parking lot across the road. We paid 30$ per day for parking which is fair considering the location. The staff...

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1Thank madi-t
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear Madi-t, Thank you very much for your time and valuable review on Tripadvisor. We are glad to hear that our location was very convenient to your needs including the parking across the street. We look forward to serve you on your future trips to NYC. Kind Regards, SAM KUPPUSWAMY

New York
Reviewed 5 August 2014

The staff was very friendly and attentive. The building and rooms were clean, even when undergoing construction. The location is ideal and the rooms were more reasonably priced than anywhere else in the area. I plan to stay here for any and all future visits to the city. Thank you for the great experience.

Review collected in partnership with Easytobook.com
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1Thank Devin G
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear DevinG,We appreciate 5 stars.Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services...

Santo Andre, SP
Reviewed 5 August 2014

I stayed there for 9 night in July 2014. Small rooms, but clean. The good thing is the included breakfast, which in unusual in the major hotels in NYC. Had some trouble with the roomservice the last two days, but then we found out that they would not make the beds if there were personal belongings on it, what turned...

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1Thank Rafibruhn
sam k, General Manager at Comfort Inn Times Square West, responded to this review

Dear Rafibruhn, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Granby, Connecticut
Reviewed 2 August 2014

The location was great. Near Times Square and Broadway. Close to the subway. The rooms are small, but it is NYC. They were clean and the beds were comfortable. The breakfast in the morning was convenient and good. There was a nice variety of pastries, fruits, waffles, eggs and other breakfast items. We were on the top floor, but I...

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Thank Traveln_Family04

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning

Additional Information about Comfort Inn Times Square West

Address: 343 W. 44th Street, New York City, NY 10036 (Formerly Comfort Inn Theatre District)
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: $270 - $796 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Times Square West 2.5*
Number of rooms: 70
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Also Known As:
Comfort Inn Theatre District Hotel New York City
Hotel Style:
#100 Family Hotel in New York City
#137 Business Hotel in New York City
#158 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Times Square West staff and other travellers.
31 questions
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Questions? Get answers from Comfort Inn Times Square West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room away from the elevator, which can be noisy.”
 of 5 bubbles ActionGirl, 18 Mar 2017 | Read review
“Make sure not a basement or handicapped room.”
 of 5 bubbles Daynamaste, 7 Mar 2017 | Read review
“Our 7th floor room was nice but with only one elevator it sometimes took some time to get to our room.”
 of 5 bubbles E85GLstevenc, 6 Mar 2017 | Read review
“Room#202 had never ending flushing sound in bathroom toilet.”
 of 5 bubbles MissQTravels, 1 Mar 2017 | Read review
“We were on the fifth floor. I would imagine that higher floors have an even better view.”
 of 5 bubbles Q8476OWchrisl, 28 Jan 2017 | Read review
5 of 5