My wife and I arrived to Mr C Seaport for a long-weekend stay in September and we couldn't be happier about our choice. To get things started, we were greeted by two signature Bellinis at reception as we prepared to check in. The room was spacious and bright with the interiors recalling the famous Cipriani style: Italian elegance with a touch of modernity! The real standout was the restaurant, Bellini, where you can enjoy most likely the best Italian dishes the city has to offer. Even better - if you don't feel like eating out they'll deliver it to your room - Dolce Vita at it's finest. Finally the staff was polite and available and went as far as helping us out sorting some last minute transportation for a small trip outside central Manhattan. Strongly recommend.
As a frequent guest of the Mr C in Beverly Hills (which I love), I was very excited to stay at Seaport. The photos are elegant and put me in the mood - roof terrace, great views of the city, generous sized rooms, etc. The Mr C branding with its Art Deco nautical theme definitely transports you to another time and era. I was extremely disappointed, however, by what I found. Instead of the elegant tinkle of a cocktail shaker and piano ivories upon arrival, the bar was closed, the lounge was cramped and the bedroom extremely small. Those city views? Only available to the high rollers. The roof terrace? No - that belongs to the penthouse rooms only. My view was of air compressors and pigeon poo. The gym is so small that if two people want to do free weights at the same time, they will be fighting over the available floor space (as well as the one and only bench). This is absolutely nothing like the hotel in BH where even the most basic rooms are nicely appointed, the common parts are fun to hang out in, and the staff seem happy to be there. The Seaport feels as if it was franchised out to a completely different team. The only saving grace is that the decor of the room itself had the signature branding and was put together nicely. But at the rates that they are charging this doesn't make up for the other shortcomings. The area around the hotel is developing and there are good restaurants, bars, a fun wine shop, and the newly opened Tin Building (Thur-Sat only). All of this makes you want to spend most of the time outside of your room. This is a shame. The building itself has a huge footprint, so it makes you wonder why everything is so squashed and limited? The answer is the Bellini restaurant which takes over a large part of the ground floor, spills out into the street and across the front of the hotel, forcing you to weave your way through dining tables to get inside. It seems that the hotel would rather have guests lounge about in their restaurant than inside the common parts which is business savvy but not guest friendly. All-in-all, I think the brand is brought down by this Seaport experiment. If Beverly Hills is a luxury cruise then Seaport is steerage. I hope that future Mr C hotels rise to the level of their flagship in LA.…
For the amount of money you pay for just one night, we should all expect more. Hot water turned off to both sinks in suite’s bathroom. How cheap can you be? Mattress took firm to a new level. It was like sleeping on cement. No staff at reception before 9am or after 9pm. Beautiful hotel bar not in use since COVID. Such a waste. Great location though.
No room service 24 hours as you are required from leading, couldn’t have coffee before seven. My room wasn’t cleaned everyday I unless specified.I was told That I need to inform them if I want it cleaned which I found strange for a leading hotel. Noise from the street. Small rooms. Cold staff. Nicest staff member was the maid. Restaurant had excellent food and service.
The service at this hotel was very bad and the hotel was very dirty. The location was also not great. Overall this hotel is way too expensive for what you get. There is nothing good I can say about this hotel. We ordered room service and it never came. They did not even apologize.
We booked a last minute surprise for my husband birthday , with a Broadway show and walk on Brooklyn bridge ! I’m familiar with Mr.C Bellini restaurant in coconut grove and was very excited to stay at the hotel in New York ! Juan at the front desk was super kind and helpful to make my husband surprise so special ! The staff was extremely customer service orientated , very professional and caring . Our experience was memorable , the room is luxurious and large for a family of 4 with beautiful view of Brooklyn bridge . The food is high standards and delicious , also there customer service is extremely high ! We had a great Labor Day weekend !
We stayed here for one night as were dining in a restaurant across the Brooklyn bridge. The welcome was very friendly and professional. The rooms were modern, clean and well equipped. The welcome Bellini was a lovely touch. Would stay here again if we return to nyc
We had a short stay but this hotel is in an excellent location, has good parking, the room was gorgeous, and the views; breathtaking!! I would stay here every time I come to the city! Juan and Peter were amazing to us. Thanks so much!
Quick stay in NYC for family. All hotel staff are very friendly and helpful. Dog friendly hotel :) Our room was clean and spacious (in NYC standards). Location is great for easy dining and a walk by the water with the dogs. Pier 17 is across the street. The desserts at Pier 17 are amazing.
I picked this hotel on the LHW website - The leading Hotels of the World. I was curious to try one of the Cipriani properties - despite their negative US press. After all, the Harris bar in Venice is one of my favorites hideouts. Results: big disappointment: bad taste with design (fake 1960s Italy), unprofessional service, average food. Small room with terrible view (despite LHW upgrade). To be avoided (and hopefully removed from LHW)...