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Hampton Inn Manhattan/Times Square South

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Hampton Inn Manhattan\/Times Square South
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2,277 Reviews from our TripAdvisor Community

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Showing 1,860: English reviews
Omaha, Nebraska
Reviewed 21 June 2015

The hotel is very close to most attractions. The room was always clean and all the staff are friendly, polite and very accommodating. However, am not sure if the small counter arranging transportation is part of the hotel because we had a very unpleasant experience with them. The transportation we paid for was not provided for us and we almost...

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Helpful?
2Thank Sophia9101
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Thank you so much for taking the time out to respond to our survey. We are happy to see you had a pleasurable stay with us. It is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to the Hampton Inn and, even more, to our great city to stay...

New York, United States
Reviewed 20 June 2015

We had a wonderful time in New York The Hampton Inn South was great. The staff is always friendly and helpful. The room was quiet ad the beds were extremely comfortable. Be prepare for small rooms but everything you need is provided in that room. The rooms are clean and comfortable for their size. During peak hours it is sometimes...

Review collected in partnership with Hampton
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3Thank Krista V
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Thank you so very much for the lovely review!! Reading this review truly made our day here! I am so very happy you enjoyed your stay with us and that my whole staff was so very helpful!

Reviewed 20 June 2015 via mobile

Great location! Close to Times Square, bus Station and Showrooms. Staff was very friendly and helpful. We were able to store our luggage there all day after we checked out. Nice complimentary breakfast! Hotel rooms were a little on the small side but very clean and comfortable. Great air-conditioner!

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2Thank shopping101girlz
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Hello, Thank you for the lovely review!! It makes me so happy to hear that you enjoyed your stay with us and found everything to your satisfaction! Providing the cleanliness and best customer service is our number one priority, I truly hope you will come back to visit us soon!

New Richmond, Wisconsin
Reviewed 20 June 2015

Had issues here in terms of housekeeping and breakfast variety however the General Manager explained the situation (issues with their oven) and staff training to my satisfaction. Would stay here again. Location very good (relative to Javits Center) and quality of accommodations.

Review collected in partnership with Hampton
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Thank David K
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

It was an absolute pleasure having you here! Thank you for being so kind and for choosing us during your visit to NYC!

Herndon, Virginia
Reviewed 19 June 2015

My friend and I took our daughters to New York and stayed at this hotel for one night. It was located few blocks away from Time Square (about 15-20 min. walk). The room was small but clean, modern and well organized. Complimentary breakfast was not remarkable but above average. Front desk personnel was polite and efficient. Over all, I would...

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Thank MomNBucketList
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Thank you so much for taking the time out to write about your recent stay with us. It's so great to hear that you enjoyed your stay and the convenience of our location! Don't forget about us next time you are in town! We look forward to having you back!

Englewood, Colorado
Reviewed 19 June 2015 via mobile

We stayed here while attending a conference. After being delayed 6+ hrs getting in we were exhausted and just ready to crash. The front desk lady was rude and unfriendly and unhelpful. The next day we had great interactions with the man at the front desk who fixed the issues we'd had from checking in. Then as we were just...

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Thank elizabeth f
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Thank you so much for taking the time to review us. We are saddened to see that your time with us was less than satisfactory. It is our commitment to provide every guest with exemplary service and amenities. I would like to assure you that we will addressed your concerns with the appropriate department heads, as this will enable us...

Naples, Florida
Reviewed 17 June 2015

Not my favorite area of NY,, the street can give a bad impression,, but that is NY. THe hotel was a great surprise. The staff is young and incredibly polite, professional and very helpful. I had a maintenance issue and it was handled very, very well. The rooms are very nice (though they should clean the outside windows!!) and quite....

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Thank supportservices
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Hi there! Thank you so much for staying with us! It's always our pleasure to ensure all of our guests feel the HAMPTONALITY!! Hope to see you soon again!

Glenville
Reviewed 17 June 2015 via mobile

Hotel room smelled like a dirty sneaker. I didn't move because I didn't have time- had a meeting to go to. When I got back, I was exhauste- it was late. In addition they do not have room darkening curtains so at night I could see through the windows of other hotel rooms. I will not stay here again.

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1Thank Brigette74
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Thank you so much for taking the time out to review your stay with us. Your opinion is invaluable to us, as it allows us to: pinpoint our areas that need improvement, and make the necessary changes to ensure future guests will not experience similar inconveniences. Thank you again for your time and patronage.

Olathe, United States
Reviewed 17 June 2015

I read the reviews and as usual, they were all over the board but overall pretty good. I would give this hotel an outstanding rating - especially for the price. We wanted to be near Broadway & the Theater District. It was a short walk. Part of the walk was through quaint neighborhoods with neighborhood eating places. The breakfast offered...

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2Thank Jonathan M
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

We are thrilled to hear that you had a wonderful time in the city!! We thank you for choosing our hotel, especially for such a wonderful occasion. We loved having you all here and hope to see you back very soon!!! Your daughter was super sweet and we hope she enjoyed her birthday in the big apple!!! Hurry back!

Mebane
Reviewed 15 June 2015

I travel to NYC on business a few times a month and have stayed at more Hilton properties that I can remember. I tried this property and was pleasantly surprised. Very clean. Closer to 9th Ave so no impact of PABT. Great restaurants within a few blocks (around 43 and 10th). Most impressive is the way the staff greets you....

Review collected in partnership with this hotel
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Thank Raymond H
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Hello, Thank you for the lovely review!! It makes me so happy to hear that you enjoyed your stay with us and found everything to your satisfaction! Providing the cleanliness and best customer service is our number one priority, I truly hope you will come back to visit us soon!

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Stay in Times Square and wake up to all of the great attractions the city has to offer. The Hampton Inn Manhattan/Times Square South is the perfect base for travelers looking to experience everything New York has to offer from concerts at Madison Square Garden to Broadway theatre productions and the works of the world’s most famous artists at the Museum of Modern Art. Walk to Central Park or hop on the subway and travel to other famous attractions throughout the city.When you return from a long day of experiencing all of the sights and sounds the city has to offer, you can relax in a clean and fresh Hampton bed® and send pictures to family and friends using our high speed internet. When you wake up you can enjoy our signature complimentary breakfast with free coffee and tea throughout the day. ... more   less 

Additional Information about Hampton Inn Manhattan/Times Square South

Address: 337 West 39th Street, New York City, NY 10018-1401
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: $284 - $644 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Manhattan/Times Square South 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Hampton Inn Manhattan / Times Square South Hotel New York City
Hotel Style:
#137 Romantic Hotel in New York City
#149 Family Hotel in New York City
#180 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Manhattan/Times Square South staff and other travellers.
47 questions
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Miami, Florida
3 months ago
Miami, Florida
3 months ago
Westminster, Maryland
3 months ago

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Questions? Get answers from Hampton Inn Manhattan/Times Square South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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