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Flatiron Hotel

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739 Reviews from our TripAdvisor Community

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Showing 669: English reviews
New York City, New York
Reviewed 25 June 2014

The Flatiron Hotel housed our wedding guests. Benz and his team went far beyond our expectations. If you want outstanding services surrounded by elegance, friendly staff, quality of food, amenities, etc. and not to the mention a location to die for in one of the world's greatest cities - Looking No Further!

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Helpful?
Thank Betsey P
CrystalCorrea, Director of Operations at Flatiron Hotel, responded to this review

Dear Betsey P, Thank you for choosing the Flatiron Hotel to house your friends/family for such a memorable event. Congratulations! We wish you all of the best from the Flatiron Family. I am honored by your comments and we hope to welcome you back soon. Sincerely, Crystal Correa

Reviewed 24 June 2014

The people who work for The Flatiron are top notch. Benz, who was behind the desk was EXCELLENT at his job! He was there with whatever we needed, whenever we needed it! He rolled out the red carpet for us. We are from NC and needed much. He was SO accommodating and ALWAYS happy. The doormen, Angelo, Alex and Leo...

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Helpful?
2Thank Janice T
CrystalCorrea, Director of Operations at Flatiron Hotel, responded to this review

Dear Janice T, Thank you for choosing the Flatiron Hotel for your recent stay in NYC. I am very thrilled that our staff provided excellent service and enhanced your stay! We appreciate your feedback and hope to welcome you back soon. Sincerely, Crystal Correa

Barrow-in-Furness, United Kingdom
Reviewed 23 June 2014

Me and my fiend loved our stay here! We arrived early at 1pm and the room wasn't ready so they took our bags and we went for a walk to find our bearings. After coming back around 4pm the room was ready and we had a fast checkin, the reception staff where great and Benz the manager even gave us...

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Helpful?
Thank James T
Dallas, Texas
Reviewed 23 June 2014

Decent hotel. Great location. Front desk staff is very nice. If you are planning a corporate event at the location, look elsewhere. The hotel has a wonderful penthouse venue with an incredible view. Unfortunately, the hotel upper management is not accommodating and does not allow their event staff to service corporate clients effectively. Kudos to Jonathan Davis for trying. Mark...

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2Thank gwhans
Reviewed 22 June 2014 via mobile

This hotel is in a great location and easily walkable to anything mid-town Manhattan has to offer. My room was on the fifth floor across from the elevators. Admittedly, I'm not from NYC so the loud noise from the street kept me awake most of the first night, this is pretty normal for big city living. I slept like a...

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Thank CCbetty
Murrieta, California
Reviewed 17 June 2014

Good location. Very friendly, helpful front desk staff: Benz, Osvaldo & Angel and all the porter guys made our 7 night stayed much more enjoyable. Rooms and hotel very clean. We'll recommend this hotel to family & friends.

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Helpful?
Thank Ligia C
New York
Reviewed 16 June 2014

I'm rarely this conflicted about a hotel. I met a total of 4 people, and they were all very nice. And that matters. It's also true that the rooms are put together pretty well (although the cut out for the TV looks to have been made by a dull hand saw). The problems that doomed this review all cropped up...

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Helpful?
Thank ChrisHNewYork
CrystalCorrea, Director of Operations at Flatiron Hotel, responded to this review

Dear ChrisHNewYork, Thank you for choosing the Flatiron Hotel for your recent stay in NY. My sincerest apologies for all of the unfortunate first impressions. Our focal attraction in our lobby is the fish tank which we take great pride in maintaining. Sadly, our fish were infected with a virus called "ick" which was being treated. It's unfortunate that we...

Reviewed 11 June 2014

This was my first trip to NYC and staying at the Flatiron made it better than I thought it could be! The hotel was clean and the room had everything we needed. The staff were extremely friendly and very helpful whenever we asked for anything. The location was perfect--we could walk to everything we needed and there were great restaurants...

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Helpful?
Thank Heather B
CrystalCorrea, Director of Operations at Flatiron Hotel, responded to this review

Dear Heather B, Thank you for choosing the Flatiron Hotel for your recent trip to NYC. I'm thrilled that you found our staff and rooms to be very accommodating. We hope to welcome you back soon! Sincerely, Crystal Correa

Canada
Reviewed 9 June 2014

This place definitely has its pros and cons. The location is ideal as it is a short walk away from a subway station and there are many places to grab breakfast before you head out for the day. The room was relatively clean and the shower was great. On the other hand, the nightly music was usually terrible (singers always...

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4Thank CanadaAroundTheWorld
CrystalCorrea, Director of Operations at Flatiron Hotel, responded to this review

Dear CanadaAroundTheWorld, Thank you for choosing the Flatiron Hotel for your recent stay. We appreciate your feedback. My sincerest apologies for the inconveniences experienced during your stay. The response to your maintenance issue is certainly not typical and is absolutely unacceptable. We also have several mattress options, some of which are firm and others are soft. If you choose to...

Washington
Reviewed 8 June 2014

Stayed the weekend of June 6 with the family (wife and 2 kids) for 2 nights. We took the advice of the previous reviews and asked to be moved to a higher floor when we were given a third floor room at check in. We stayed on the 7th floor and noise was never an issue. The location of the...

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Helpful?
Thank Tim G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Flatiron Hotel - Modern Luxury Hotel in New York Located in the heart of Manhattan, the Flatiron Hotel is a sophisticated, exciting way to experience New York. With modern, luxurious rooms and amenities, the Flatiron Hotel is a destination in and of itself in the center of New York's most vibrant area. ... more   less 

Additional Information about Flatiron Hotel

Address: 9 West 26th Street, New York City, NY 10010
Region: United States > New York > New York City
Price Range: $219 - $612 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Flatiron Hotel 4*
Number of rooms: 64
Reservation Options:
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Hotel Style:
#170 Family Hotel in New York City
#176 Business Hotel in New York City
#194 Luxury Hotel in New York City
#224 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Flatiron Hotel staff and other travellers.
14 questions
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Questions? Get answers from Flatiron Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you insist on staying at this hotel, the corner rooms are larger and have many windows out onto the street.”
 of 5 bubbles Joseph_754, 6 Jan 2017 | Read review
“Lower number room on upper floor”
 of 5 bubbles 466chrisf, 27 Dec 2016 | Read review
“Ask for a room on an upper floor away from the bar.”
 of 5 bubbles AndrewW229, 22 Nov 2016 | Read review
“higher floor”
 of 5 bubbles meirbl7, 17 Nov 2016 | Read review
“One without someone already sleeping in it!”
 of 5 bubbles sarai429, 11 Nov 2016 | Read review
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