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InterContinental New York Times Square

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4,564 Reviews from our TripAdvisor Community

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Showing 3,703: English reviews
Lincolnshire, United Kingdom
Reviewed 14 February 2015

We have just returned from five nights staying at the Intercontinental, just off Times Square far enough away to be less noisy but two minutes walk from Times Square, close to an abundance of restaurants and shops and central enough to reach everything easily. A most wonderful hotel, spotlessly clean with the most lovely staff, everyone of them always eager...

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Helpful?
2Thank 318Michelle
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear 318Michelle: Thank you for your 5-star review! Our concierge team are second to none, and we are thrilled to hear their expertise made your recent stay a memorable one. Thank you for sharing your experience, and we hope to welcome you back soon! Warm regards, Executive Office

London, United Kingdom
Reviewed 12 February 2015

Per the title, a good rather than great hotel in a very central location, modern and friendly. Only criticism is that the sound insulation is not that great and therefore emergency service vehicles can be heard throughout out the night.

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Helpful?
Thank Tom S
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Tom S: Thank you for choosing the InterContinental New York Times Square for your recent stay! We are glad to hear that you enjoyed our central location and friendly service. We do apologize for any noise disturbance. We appreciate your bringing this to our attention so that we can review ways to improve this in the future. We hope...

Perth, Australia
Reviewed 12 February 2015

The Intercontinental has been my go-to hotel in New York for some time when visiting the city. We have an office in New York and book all our visitors to this hotel. I am an Ambassador member and try to choose Intercontinental (or at least IHG) wherever I travel. The 'hard product' is great - good sized rooms (for New...

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Helpful?
2Thank Matt_Walker
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Matt_Walker: Thank you for your candid feedback. We appreciate all comments, both positive and constructive. We are honored to be your hotel of choice in New York City, but we sincerely apologize for the lapses in service that you have encountered. We agree that this is not acceptable, and we will share your comments with our Executive team so...

Reviewed 10 February 2015

My review is a little late, but my experience at the IC NYC was pretty awesome. The check in staff were excellent and professional with a great sense of humour. Recognition for platinum status in PC Ambassador was good, although no upgrade was given on arrival which was a bit of a let down. It's usually guaranteed. Room was comfortable...

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Helpful?
1Thank Jamie M
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Jamie: Thank you for your 5-star review! We appreciate your recommendation and we hope to welcome you back soon. Warm regards, Executive Office

Reviewed 10 February 2015 via mobile

Are you on vacation & want to explore NYC? InterContinental Times Square is conveniently located right at the heart of New York! We stayed there for a week. The staff are friendly & professional too. I enjoyed the chocolates they give every evening! The only thing I'd like to warn you about is the rooms on the lower floor! Avoid...

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Helpful?
1Thank Ann N
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Ed and Ann: Thank you for your great review! We are so glad you enjoyed our central location and friendly service! We appreciate your taking time to post about your stay, and we hope to welcome you back soon. Warm regards, Executive Office

Glasgow, United Kingdom
Reviewed 9 February 2015

Stayed here Dec 2014, Dec 2012/2011. Each time as good as the last. Great location, breakfast good as well as meals at the bar and the general atmosphere of the hotel. The beds are super comfy and everytime we have stayed we have had 2 double beds in each room. So plenty of space. Very clean and modern. Overall for...

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Helpful?
Thank annieanna79
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Annieanna79: Thank you for your rave review! We are delighted to be your hotel of choice here in New York City! Thank you for posting about your stay, and we look forward to welcoming you back soon! Warm regards, Executive Office

Reviewed 9 February 2015

I stayed here for four nights in a Deluxe Room on the 20th floor. I booked the room through Southwest as part of a package. When we arrived, they had us booked into a "superior" room on the 4th floor with two beds. I had payed an extra fee for the deluxe room and requested a king bed. I showed...

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Helpful?
2Thank kellynh84
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Kellynh84: Thank you for choosing the InterContinental New York Times Square! We are so glad to hear that you enjoyed your stay with us. We do apologize for the lapses in service that you encountered with room type and requesting an item. We are always seeking to improve our services, and your comments help us do that. Thank you...

New York
Reviewed 8 February 2015

This hotel has everything to offer right in the middle of the busiest area of Manhattan. The hotel itself looks amazing and the lobby is spectacular. The rooms were spacious and just right for a good stay in New York and the bathroom is gorgeous especially with the rain shower. The window is so big it makes you feel as...

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Helpful?
2Thank JayMontana
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Matt_Walker: Thank you for your candid feedback. We appreciate all comments, both positive and constructive. We are honored to be your hotel of choice in New York City, but we sincerely apologize for the lapses in service that you have encountered. We agree that this is not acceptable, and we will share your comments with our Executive team so...

connecticut
Reviewed 8 February 2015

I have stayed in many hotels in NYC, but This is the first time I have stayed at the Intercontinental in the city. From the minute I got out of the cab And was met by one of the bellmen, everything was perfect. The staff is amazing. The gentleman at the front desk was friendly and welcoming. He upgraded our...

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Helpful?
1Thank cndy401
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Cndy401: Thank you for your 5-star review! We believe that our dedicated team are our best asset, and we are thrilled that you agree! Thank you for sharing your experience, and we hope to welcome you back soon. Warm regards, Executive Office

Reviewed 8 February 2015 via mobile

We stayed here for five nights in January for my 30th birthday. While I thought the hotel itself was a high standard, the service was definitely not fitting for a luxury hotel. Unfortunately check-in was rushed and we were not asked for any preferences on room location and were just allocated a room on the fourth floor facing the back...

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Helpful?
2Thank Sianemma123
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review

Dear Sienemma123: Thank you for choosing the InterContinental New York Times Square for your recent stay. While we are glad to hear that you enjoyed our central location, we are disheartened to hear about the lapses in service that you encountered. We sincerely apologize, as this is unacceptable and we will use your comments to further improve our service in...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Towering 36 stories above the city, the InterContinental Times Square features 607 luxurious guestrooms with floor-to-ceiling windows offering panoramic views of the Manhattan skyline and Hudson River. Drawing upon natural elements, the rooms are designed to evoke the feeling of a chic Manhattan residence, and average at 350 sq. ft. amongst the largest in midtown. Each room includes spacious work station, 42 in" HDTV and a spa-inspired bathroom with walk-in rain shower accentuated with blue mosaic tile. Situated just off the Times Square neighborhood, known as the "Crossroads of the World," the hotel brings the InterContinental touch to one of New York City's most popular areas. The hotel is close proximity to the Broadway Theatre District, Central Park, Fifth Avenue shopping, and many major transportation centers in Manhattan making it a convenient base to explore the city. Featured at the hotel is the Stinger Cocktail Bar and Kitchen, a lounge experience by Celebrated Chef Todd English. Guests are welcome to indulge in worldly comfort food alongside bespoke cocktails and an extensive offering of wine and beer. Offering signature cocktails three sized options and large batch punch-bowls the lounge at the Stinger brings the art of craft cocktails to Hell's Kitchen and the Theater District. ... more   less 

Additional Information about InterContinental New York Times Square

Address: 300 W 44th Street, New York City, NY 10036
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range: $332 - $969 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental New York Times Square 4.5*
Number of rooms: 607
Reservation Options:
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Also Known As:
Intercontinental New York Times Square Hotel New York City
Hotel Style:
#15 Green Hotel in New York City
#60 Business Hotel in New York City
#90 Family Hotel in New York City
#91 Romantic Hotel in New York City
#133 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental New York Times Square staff and other travellers.
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Irvine, United Kingdom
over a year ago
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Questions? Get answers from InterContinental New York Times Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 4110 was at the end of the hall, middle of hotel, with a bump-out that offered excellent views.”
 of 5 bubbles Eric1161968, 7 Dec 2016 | Read review
“Rooms are nice. Very confortable beds. ”
 of 5 bubbles 924andys, 6 Dec 2016 | Read review
“Upper floors are quieter / city view is nice too.”
 of 5 bubbles musicman40nj, 6 Dec 2016 | Read review
“Not the 10th floor, obviously. I would get on the highest floor possible to get away from street noise as well.”
 of 5 bubbles mjgallag2016, 6 Dec 2016 | Read review
“Would recommend a room on a high floor ”
 of 5 bubbles Moonbeam76, 3 Dec 2016 | Read review
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