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Andaz 5th Avenue

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Andaz 5th Avenue
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2,299 Reviews from our TripAdvisor Community

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Showing 2,058: English reviews
Minneapolis, Minnesota
Reviewed 25 August 2014

Why are all you people giving this place such good reviews? The only good thing about it is all the free bottles of water. I had the worst check in experience of my life at this hotel. It took over an hour for us to check in and this was after we stopped in to find out our room was...

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Helpful?
7Thank travelingwurd
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear travelingwurd, I am very sorry to hear about your disappointing stay experience. Please accept my sincerest apologies for any inconveniences caused. It would be very much appreciated if you could contact me directly at ratna.steden@andaz.com or 212 699 5520 to further discuss you concerns. Looking forward to hearing from you. Kind regards, Ratna

Vancouver, B.C.
Reviewed 25 August 2014

As one who regularly enjoys the Peninsula New York, I must say that in a diametrically opposing manner, I simply have fallen in love with the Andaz 5th Avenue after but a single stay! The location is perfect being right in the heart of the action and in walking distance to both shopping and restaurant highlights. Like its counterparts, this...

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3Thank Dalecorp
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Dalecorp, Thank you for staying with us at Andaz 5th Avenue. We're very happy to know that you enjoyed your time with us and had a memorable stay experience! Hoping to welcome you back again very soon. Kind regards, Ratna

Randolph, NJ
Reviewed 24 August 2014

After traveling to NY on business for a few weeks I finally found Andaz 5th Ave. It was a perfect stay! First impression - you walk into the lobby and it's peaceful and quiet. An oasis of peace in the craziness of NYC! While checking in, I was offered a glass of wine or water. Went up to my room...

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Helpful?
Thank Anna_Sarah
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Anna-Sarah, Thank you for sharing your experience. Glad to hear that you had a perfect stay! We're hoping to welcome you back again very soon. Looking forward to seeing you. Best regards, Ratna

Columbia, South Carolina
Reviewed 24 August 2014

This place is great. Yes, it is expensive, but it is worth it. The staff went out of their way to take care of me. In fact, the person who checked me in at the front desk took me to my room and showed me how to operate the lights and blinds. She also asked if there was anything I...

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Helpful?
Thank jordo06
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Jordo06, Thank you for your nice review. I'm glad to hear that you had a good time. Hoping to see you again very soon. Best regards, Ratna

Bend, Oregon
Reviewed 20 August 2014

My wife and I recently completed a three night stay at the Andaz 5th Avenue in New York. We redeemed Hyatt Gold Passport points for three free nights. The room was fairly large for NYC standards. It was very nice and ultra modern. The shower was massive and beautiful! The location was excellent situated across the street from the New...

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Thank Dovertime
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Dovertime, Thank you for your loyalty as a valued Hyatt Gold Passport member and for selecting Andaz 5th Avenue for your stay in the city. I'm happy to hear that you and your wife enjoyed your time with us and felt well taken care of. Hoping to welcome you back in the near future. Kind regards, Ratna

New York City, New York
Reviewed 20 August 2014

I had booked a 2 Nights 3 Days stay here at Andaz 5th Ave to see the difference of treatment between a Platinum Member and a Diamond Member. Hyatt most highest status and most loyal guest are considered its " Diamond Members ". As someone who travels extensively and someone who is not just Hyatt Diamond Member but also Hilton...

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8Thank AdnanSamia
Darien, Connecticut
Reviewed 20 August 2014

My husband and I just visited the Andaz while celebrating our anniversary. It was a wonderful hotel. It is clean and modern, and the service is excellent. They even left us a note and some fruit for our anniversary. The room was a great size - especially in NYC (we stayed in one of the extra-large king view rooms) -...

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Thank Katherine B
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Katherine B, Happy Anniversary! Thank you for staying with us on this very special occasion. I'm glad to hear that you enjoyed your time with us. Hoping to see you again soon. My very best, Ratna

Tiburon, California, United States
Reviewed 19 August 2014

Enter the lobby of Andaz 5th Avenue off one of the busiest streets in manhattan and you'll forget the noise and crowds immediately. it is truly an oasis. The hotel's public rooms are all stylish and elegant but very warm. Hosts offer coffee, water or a glass of wine while you're checking in and the place just feels good, it...

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1Thank Amy M
New York City, New York
Reviewed 19 August 2014

The Andaz 5th Ave surpassed almost all of our expectations. The rooms were huge (we were in a king deluxe room - there was a king size bed, a couch, a desk, and plenty of space to move around). The bathroom was equally gigantic. There was no soaking tub, but we never take baths anyway, so the gigantic rain shower...

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Thank Vanessa V
England
Reviewed 13 August 2014

I was 6-month pregnant and weird as it may sound I was craving the cold weather- as we love New York, we decided to go in January. It was definitely freezing cold. :) We arrived at the Andaz- the reception was a bit unusual, as there is no traditional reception desk, but it was very modern and the staff was...

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Thank Englandreviewer1111
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Englandreviewer1111, Thank you for staying with us and for your great review. How nice that you spend your baby moon with us and had a relaxing and memorable time. All the best for your family and we are hoping to see you with the new born very soon :) Kind regards, Ratna

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Andaz 5th Avenue
Andaz 5th Avenue
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Located on 5th avenue at 41st street, Andaz 5th Avenue is in the fashionable Bryant Park area of midtown Manhattan directly across the street from the New York Public Library. Guests will enjoy easy access to iconic New York attractions, like Times Square, Grand Central Station, Empire State Building, Herald Square and the Theater District. For a little retail therapy, we are within walking distance to endless shopping along 5th Avenue and are near subways to take you to other neighborhoods and the outer boroughs. The Andaz experience begins the moment you arrive and are greeted by one of our Hosts, who will check you in via handheld PC. Art work can be found throughout the hotel, whether it's 14-foot murals by Carlos Capelan, which glow like fire through the windows on 41st Street, or our ever-changing tbd Art series on the doors to the bar downstairs. But we don't just want you to look at beautiful things - we want to let you live the beautiful life as well. As part of that promise, we offer amenities like free Wi-Fi, a mini-bar stocked with complimentary non-alcoholic drinks and snacks, and 6,400 sq. Ft. Of event space. ... more   less 

Additional Information about Andaz 5th Avenue

Address: 485 5th Avenue, New York City, NY 10017-6149
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $460 - $1,011 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Andaz 5th Avenue 4.5*
Number of rooms: 185
Reservation Options:
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Also Known As:
Andaz 5th Avenue Hotel New York City
Hotel Style:
#25 Family Hotel in New York City
#34 Romantic Hotel in New York City
#45 Business Hotel in New York City
#47 Green Hotel in New York City
#51 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Andaz 5th Avenue staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chose rooms facing 5th avenue.”
 of 5 bubbles sayadil, 8 Feb 2017 | Read review
“Breakfast delish!”
 of 5 bubbles toddandlayla, 1 Feb 2017 | Read review
“5th Avenue Suites have excellent views, Loft Suites are very large and secluded but in serious need of maintenance and upkeep”
 of 5 bubbles FLThreeFiveOh, 31 Jan 2017 | Read review
“Get a view of the NY Public Library”
 of 5 bubbles CandaceC130, 30 Jan 2017 | Read review
“Rooms overlooking 5th ave, particularly the one bedroom suite.”
 of 5 bubbles blueyloons, 21 Jan 2017 | Read review
5 of 5