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Langham Place, New York, Fifth Avenue

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Langham Place, New York, Fifth Avenue
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1,938 Reviews from our TripAdvisor Community

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There are newer reviews for Langham Place, New York, Fifth Avenue
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Showing 1,629: English reviews
Swansea, United Kingdom
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 3 May 2015

We stayed here when it was called the setai. It is an absolutely amazing hotel. joe on the door was just awesome. Nothing was too much trouble for him and he is a truly super guy. We returned the following year and the place was crawling with security and people crowding ten deep to get photos because A.C.Milan football team... More 

Helpful?
6 Thank Claire J
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Madam, Thank you for sharing your positive review of your experience at our hotel. Since you haven't visited since we were The Setai, I hope you will come and experience us as a Langham, We would love to welcome you back! Best wishes, Francois-Olivier Luiggi General Manager More 

San Diego, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 May 2015

AMAZING HOTEL with an OUTSTANDING STAFF! My husband and I were continually blown away by the phenomenal staff and sophisticated beauty of this hotel. We enjoyed four days of absolute bliss at the Langham Place. Huge, quiet, wood-paneled suite w/modern, yet warm, decor, breathtaking views of Fifth Ave, the most comfortable bed I've ever slept on, and the bathroom of... More 

Helpful?
3 Thank Carolyn7777
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Madam, Thank you very much for sharing your positive review of Langham Place. I am honored that you chose to stay with us for your anniversary. I am so gratified to read all of your compliments about our team of colleagues. We strive to only hire team members that are well versed in what we call the art of... More 

Johannesburg, South Africa
Level Contributor
135 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 May 2015

We stayed for 3 nights and didn't want to leave. The experience was wonderful all round, from check in to the concierge and the room too. We met with various members of the concierge team and they were all fantastic. The room was very large with a bathroom almost as large, we slept very comfortably as a family of 5.... More 

Helpful?
2 Thank Glen K
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Sir, Thank you for sharing your positive review of Langham Place! I am honored that you and your family chose to stay with us when you were in New York. We love welcoming families. In fact, with 57 suites and 20 Family Place rooms we have plenty of options for families traveling together. Thank you for sharing your children's... More 

London, United Kingdom
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 May 2015

The lady from Vancouver must have been staying in a completely different hotel from me!! Langham Place is an excellent property must be one of the best in New York. The arrival and departure was flawless, the suite was superb, the 2 restaurants measure and Ai-Fiori were outstanding and all interactions ( with 1 small exception) that I had with... More 

Helpful?
Thank Mark G
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Sir, Thank you for sharing your positive review of Langham Place! I am honored that you chose to stay with us while you were in New York. I will pass your compliments onto Frank, David and Garry, all of whom were thrilled to be of service to you during your visit. Should you wish to share with us the... More 

Vancouver, Canada
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 30 April 2015

Great Hard Product. Poor Service. Front Desk Management is a Mess. "The amount of hostility, miscommunication and general service apathy that I encountered at this property is something I would expect from a motel on the outskirts of Las Vegas." ------- Stayed here for several nights and had one of the most frustrating and stressful checkouts I've ever encountered. Arrival:... More 

Helpful?
9 Thank Luxventurer
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Thank you for bringing this matter to our attention. This is the first I'm hearing of this situation. I wish to apologize, on behalf of the whole team, for any negative issues you encountered while staying with us. The incident you described is not in keeping with our regular practices and I am thoroughly troubled that you had such a... More 

Bermuda/USA
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 April 2015 via mobile

Fantastic. We were given a complimentary upgrade as it was noted by our travel agent that we were celebrating our 15th Anniversary. Room was fantastic. View of Empire State Building. Sheets were to die for high quality soft comfortable. Towels top shelf as well. Staff courteous polite and did their best to accommodate reasonable requests.

Helpful?
1 Thank BdaSunshine
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Thank you for sharing your positive review of Langham Place, New York! I am so honored that you chose to stay with us for your anniversary. I'm so glad that you enjoyed your upgrade. It means so much to us that you chose to spend your special day with us. I hope we will have the opportunity to welcome you... More 

Limassol, Cyprus
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 27 April 2015

I loved my stay at Langham Place, Fifth Avenue! One of my best, if not THE best, hotel experiences in my life! I was upgraded upon arrival which was a nice surprise. The suite was stunning! I loved that I could adjust the temperature in my room up to about 26-27 degrees Celsius, because my biggest problem with hotel rooms... More 

Helpful?
Thank florina598
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Thank you for sharing your positive review of Langham Place, New York! I'm honored that you chose to stay with us when you were in New York. We pride ourselves on helping our guests create great memories of their time in New York. I am so happy that we were able to do that for you. I will pass your... More 

Connecticut
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 April 2015

Stayed in the city for a night to visit the garden. The staff was friendly and attentive. Good location for many things along the fifth avenue "corridor". The room decor was nicely designed and the bed was comfortable. For a fairly new hotel I was surprised that the carpet was in poor condition and tired looking. Also the bathroom counter... More 

Helpful?
1 Thank Patrick16
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Sir, Thank you for sharing your review of Langham Place. I am very happy that you chose to stay with us while you were in town to attend an event at Madison Square Garden. I want you to know that we take serious note of all guest feedback, positive and negative. I will share your comments about the bathroom... More 

Berlin, Germany
1 review
Reviewed 24 April 2015

Hello everyone, The Langham Place in New York City is a New Hotel in New York. The rooms are nice and the equipment is amazing. You even habe a TV in the bathroom what is not normal. The Hotel isn't so big, that is great because after two or three days everyone knows you. The location oft the Hotel is... More 

Helpful?
Thank Flod459
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Thank you for sharing your positive review of Langham Place, New York! I am honored that you chose to stay with us when you were in New York. We pride ourselves on helping our guests create great memories of their time in New York. I'm so gratified to know we were able to do that for you. I hope we... More 

London, United Kingdom
Level Contributor
97 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 22 April 2015

Just came back from a five day stay at Langham Place. Having stayed at dozens of hotels in NY, this was comfortably the best. Huge rooms, excellent service and very well located for getting across town. Relatively expensive, but good value.

Helpful?
3 Thank Andrew B
LanghamPlaceNYC, General Manager at Langham Place, New York, Fifth Avenue, responded to this review

Dear Sir, Thank you for sharing your positive review of Langham Place! I am honored that you chose to stay with us when you were in New York. We are very proud to offer our guests the largest rooms and suites in New York. I am so happy that your room was to your liking. I hope that we will... More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Gracefully complementing Manhattan's luxurious Fifth Avenue and boldly accenting New York City's famous skyline, Langham Place, New York, Fifth Avenue is a renewed celebration of sophistication and style. Soaring more than sixty stories above the city, Langham Place, Fifth Avenue represents the new heart of the world's most inspired metropolis. Accommodations exude the very essence of luxury and elegance. Duxiana beds, Pratesi linens, and floor-to-ceiling rain showers leave guests breathing easy, if not breathless. ... more   less 

Additional Information about Langham Place, New York, Fifth Avenue

Address: 400 Fifth Avenue, New York City, NY 10018-2753 (Formerly The Setai Fifth Avenue)
Region: United States > New York > New York City > Midtown , Garment District , Manhattan
Price Range: $692 - $1,790 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Langham Place, New York, Fifth Avenue 5*
Number of rooms: 214
Reservation Options:
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Hotel Style:
#4 Spa Hotel in New York City
#8 Family Hotel in New York City
#9 Business Hotel in New York City
#14 Romantic Hotel in New York City
#18 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Langham Place, New York, Fifth Avenue staff and other travellers.
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Questions? Get answers from Langham Place, New York, Fifth Avenue staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are small and closets almost non-existent for a normal room.”
 of 5 bubbles AMBChicago, 29 Nov 2016 | Read review
“There are no bad rooms.”
 of 5 bubbles 534TimC, 29 Nov 2016 | Read review
“View of the Empire State building”
 of 5 bubbles jessielee096, 31 Oct 2016 | Read review
“Best view in NYC”
 of 5 bubbles clemo1968, 26 Oct 2016 | Read review
“The Langham suite was to die for....you need for nothing!”
 of 5 bubbles woodforddj2016, 22 Oct 2016 | Read review
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