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Sheraton Tribeca New York Hotel

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1,805 Reviews from our TripAdvisor Community

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Warrensburg, Missouri
Reviewed yesterday NEW

Is this the fanciest hotel you'll ever stay at in your life? No. But what it lacks in imagination it makes up for in location, location, location. I am a former NYer who returns to the city twice a month and this is my go-to hotel. It's close to my office (a huge plus), but it's also very close to...

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Helpful?
Thank ashley225
Bronxville, New York
Reviewed 1 week ago via mobile

If you want a room with a crap view that's the size of an elevator in the ugliest part of manhattan you've come to the right spot. DO NOT trust the photos on Hotels.com they're insanely misleading. The doors are paper thin, and there's nothing around in the neighborhood except for sketchy people. Make sure you lock your door. Pillow...

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Helpful?
2Thank Bella O
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear Bella O I sincerely apologize that your stay did not meet your expectations. Your description of your stay in unacceptable. I would appreciate the opportunity to address this with you directly. Please contact me at your earliest convenience, katie.cardone@sheratontribeca.com. Best, Katie

Los Angeles, California
Reviewed 2 weeks ago

This is truly my home away from home. I have been here about every other month, and out of the hundreds of hotels I could choose, I keep on coming back here. I continue to be amazed by the level of customer service that I receive every time I return to the Sheraton Tribeca. I first met Colin Hughey last...

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Helpful?
1Thank perfectdestination
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear perfectdestination Thank you for sharing your review. Being your “home away from home” is a the greatest compliment we can get. It is always a pleasure to have you stay with us! I look forward to recognizing the Staff for their wonderful customer service. We thank you for your continued loyalty. See you on your next trip! Yours in...

Montgomery, NJ
Reviewed 2 weeks ago

I loved my stay at the Sheraton Tribeca. It is easy to get to as it is right on Canal Street. There are many stores and things to do within walking distance. Check in was easy. Valet parking was available at a reasonable cost. The rooms are not big, but that is clear from the room size upon booking. We...

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Helpful?
1Thank steveo2287
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear steveo2287, Thank you for taking the time to share your review. We are very happy to hear that you enjoyed your time with us. We look forward to having you back with us soon. Always a pleasure, Katie

Annandale, Virginia
Reviewed 2 weeks ago

I have stayed at the Sheraton Times Square and now the Sheraton Tribeca and I can clearly tell everyone, stay at the Sheraton Tribeca without a doubt! As a Gold Preferred Member, some locations treat Gold guests as second-class guests (Times Square), but the Sheraton Tribeca treated me perfectly! Let me begin by saying thank you to Lisenia for helping...

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Helpful?
2Thank Michael R
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear Michael R, I look forward to sharing this glowing review with the rest of the gang here Sheraton Tribeca, as well as recognizing this outstanding service. Sal and Lisenia are our Sheraton All Stars! Please, contact me in the event of your next anticipated stay with us, so that I can personally see to your accommodations, as well extend...

Princeton, New Jersey
Reviewed 3 weeks ago via mobile

Perhaps not the best location in the city. But it is easily accessible by subways (a,c), by uber or cab. Narrow hallway, 4 express elevators, nice clean room and friendly staff with a very hospitable bar near the entrance. What else can a traveler ask for. Maybe it is off season, I thought the rate is very reasonable. I don't...

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Helpful?
Thank sunjoe075
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear sunjoe075, Thank you kindly for taking the time to provide feedback on your stay here with us, it is greatly appreciated! It's wonderful to hear that overall, your time with us was enjoyable and we appreciate you pointing out our downtown location, clean rooms and friendly service! We look forward to welcoming you back soon!

Upton, Massachusetts
Reviewed 3 weeks ago

The room was a decent size, particularly for the usual NYC tight quarters in accommodations. Very clean with a really helpful, efficient and friendly staff. We asked for a small fridge and it was provided as soon as possible. The lounge area was very nice with wonderful cocktails, which was a surprise. The club level was a great touch. I...

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Helpful?
Thank VOrganicsV
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear VOrganicsV, Thank you for taking the time to share your review. We are very happy to hear that you enjoyed your time with us. We look forward to having you back with us soon!! Always a pleasure, Katie Cardone

Dallas, Texas
Reviewed 3 weeks ago

Stayed for 4 days through MLK day. Smooth check in, Decent rooms. Location is perfect. Subways are within 4 blocks. Chinatown and Little Italy are half a mile away. Walking distance to some grand shopping on broadway street and Greene st. Great hotel.

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Thank daisycond
Katie C, Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear Daisycond, Thank you for sharing your experience at the Sheraton Tribeca New York Hotel! We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We love that are location was perfect for all your needs to get...

Falls Church, Virginia
Reviewed 3 weeks ago

Staff was especially helpful, friendly, and efficient upon arrival (thanks, Sal & Megan!). Room was ready for my requested early check-in, and I had terrific view over Soho and midtown. Hotel is ideally located for immediate access to Soho & Tribeca, and a short walk to all lower Manhattan locations. And it is so nice to stay in NYC outside...

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1Thank Fred T
Reviewed 4 weeks ago via mobile

We usually stay around times square but decided to stay further downtown this time and were really happy about it! Youre right in SOHO so nice to walk the area and shop. Amaaazing breakfast bagel place open 24hrs next to the hotel too! Also walking distance to the Red Blue and Yellow subway lines so easy to get around. Hotel...

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Helpful?
1Thank ShocantelleBrown

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Staying in SoHo

Neighbourhood Profile
SoHo
Once the artistic hub of New York City, SoHo (South of Houston) is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway teems with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore by foot. Take a detour down the quieter side streets to see the real star of the district –majestic cast-iron architecture everywhere you look. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city. The pretty streets of Nolita (North of Little Italy) offer a more sedate vibe, with plenty of tiny boutiques and hip restaurants to seek out.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether you’re traveling for business or pleasure, we’ve got it all. Our 1,000-square-foot state-of-the-art fitness center is open 24 hours a day and features a wide range of cardio equipment. And enjoy The Link Experienced with Microsoft® in the heart of our lobby. Feel free to surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Our modern, energetic lobby was designed so you can socialize with new friends or old. ... more   less 

Additional Information about Sheraton Tribeca New York Hotel

Address: 370 Canal Street, New York City, NY 10013-2206
Region: United States > New York > New York City > SoHo , Manhattan
Price Range: $210 - $560 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Tribeca New York Hotel 4*
Number of rooms: 369
Reservation Options:
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Hotel Style:
#194 Luxury Hotel in New York City
#219 Romantic Hotel in New York City
#221 Business Hotel in New York City
#250 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Tribeca New York Hotel staff and other travellers.
22 questions
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Questions? Get answers from Sheraton Tribeca New York Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My fave is 21st or 22nd floor”
 of 5 bubbles perfectdestination, 8 Feb 2017 | Read review
“Go to greene street for shopping”
 of 5 bubbles daisycond, 30 Jan 2017 | Read review
“Highest floor possible to avoid noise from Canal St”
 of 5 bubbles JpoSydney, 18 Jan 2017 | Read review
“Facing Empire state view.”
 of 5 bubbles Bangkok_ThailandAnn, 8 Jan 2017 | Read review
“Go to another hotel, and the one we paid the most cash to stay in”
 of 5 bubbles Margaret51255057, 8 Jan 2017 | Read review
5 of 5