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Sheraton Tribeca New York Hotel

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Sheraton Tribeca New York Hotel
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1,822 Reviews from our TripAdvisor Community

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Showing 1,490: English reviews
Sheffield, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed at the Tribeca Sheraton in early February 2017, the location is advantageous to the Metro system, and nearby Little Italy & Tribeca its self. The hotel was ok, clean, very busy, comfortable a nice bed, but nothing spectacular. One small bottle of water per double room (unchilled) was provided on a daily basis, I thought 2 would have been...

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Helpful?
Thank xploreowl
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear xploreowel, Thank you kindly for taking the time to provide feedback, it is greatly appreciated!Please, contact me in the event of your next anticipated stay with us so if there is any way that I can be of any service to you and/or if there is anything that I can do to make your next stay with us even...

Maine, USA
Reviewed 3 weeks ago

This hotel was just right for us. The room was a good size, the bed super comfortable. It was close to a subway stop so you could get just about anywhere else. Price was less than many NY hotel that are not as nice.The gentleman at check in was super helpful. I regret I did not get his name but...

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Helpful?
Thank touring24
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear touring24, Thank you for your review. We are dleighted to hear you enjoyed your stay with us! I will certainly pass on your wonderful comments to the Front Desk TEAM! We hope to welcome you back soon. Always a pleasure,

Reviewed 3 weeks ago

Positives: - Excellent hospitality & service: Katie, in particular went above and beyond for the special arrangements that she made for our stay and Dion in the Club Lounge for his kindness, made us feel at home. Cheri (housekeeping), for her great service and little notes. - Facilities: Very good king bed room (floor 14): Spacious room, extremely comfy bed,...

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Helpful?
Thank Ben S
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear Ben S, Thank you for the fantastic review of Sheraton Tribeca New York. It is wonderful to read that you enjoyed our TEAM, location and amenities we offer. If you ever need assistance at Sheraton Tribeca do not hesitate to reach me directly. We look forward to welcoming you back to The Sheraton the next time you stay in...

San Francisco
Reviewed 3 weeks ago

This was our first time staying in Lower Manhattan - we usually stay in the Upper East Side / Times Square area and found the Sheraton to be a great base for exploring this part of the city especially if you want to spend a lot of time in Soho and Tribeca. The rooms were on the small side and...

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Helpful?
Thank sfo2mnl
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear sfo2mnl, Thank you for taking the time to share your review. We are very happy to hear that you enjoyed your time with us and enjoyed our wonderful location! We look forward to having you back with us soon. Always a pleasure

Reviewed 3 weeks ago

We stayed there on two separate visits in February. Nice clean rooms, and good beds. Level rooms on the top floors have a nice view, and less noice from the traffic in Canal Street. Walking distance from the shopping area in SOHO and no problem finfint Nice restaurants next to the hotel.

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Thank Thorleif B
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear Thorleif B Thank you for taking the time to share your review. We are very happy to hear that you enjoyed your time with us. We look forward to having you back with us soon.

Warrensburg, Missouri
Reviewed 4 weeks ago

Is this the fanciest hotel you'll ever stay at in your life? No. But what it lacks in imagination it makes up for in location, location, location. I am a former NYer who returns to the city twice a month and this is my go-to hotel. It's close to my office (a huge plus), but it's also very close to...

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Helpful?
1Thank ashley225
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear ashley225, Thank you so much for the rave review! It's wonderful to hear how much you enjoyed our prime Tribeca location - in close proximity to so many of the city's best attractions! We look forward to welcoming you back soon!

Bronxville, New York
Reviewed 16 February 2017 via mobile

If you want a room with a crap view that's the size of an elevator in the ugliest part of manhattan you've come to the right spot. DO NOT trust the photos on Hotels.com they're insanely misleading. The doors are paper thin, and there's nothing around in the neighborhood except for sketchy people. Make sure you lock your door. Pillow...

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2Thank Bella O
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear Bella O I sincerely apologize that your stay did not meet your expectations. Your description of your stay in unacceptable. I would appreciate the opportunity to address this with you directly. Please contact me at your earliest convenience, katie.cardone@sheratontribeca.com. Best, Katie

Los Angeles, California
Reviewed 9 February 2017

This is truly my home away from home. I have been here about every other month, and out of the hundreds of hotels I could choose, I keep on coming back here. I continue to be amazed by the level of customer service that I receive every time I return to the Sheraton Tribeca. I first met Colin Hughey last...

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1Thank perfectdestination
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear perfectdestination Thank you for sharing your review. Being your “home away from home” is a the greatest compliment we can get. It is always a pleasure to have you stay with us! I look forward to recognizing the Staff for their wonderful customer service. We thank you for your continued loyalty. See you on your next trip! Yours in...

Montgomery, NJ
Reviewed 6 February 2017

I loved my stay at the Sheraton Tribeca. It is easy to get to as it is right on Canal Street. There are many stores and things to do within walking distance. Check in was easy. Valet parking was available at a reasonable cost. The rooms are not big, but that is clear from the room size upon booking. We...

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Helpful?
1Thank steveo2287
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear steveo2287, Thank you for taking the time to share your review. We are very happy to hear that you enjoyed your time with us. We look forward to having you back with us soon. Always a pleasure, Katie

Princeton, New Jersey
Reviewed 4 February 2017 via mobile

Perhaps not the best location in the city. But it is easily accessible by subways (a,c), by uber or cab. Narrow hallway, 4 express elevators, nice clean room and friendly staff with a very hospitable bar near the entrance. What else can a traveler ask for. Maybe it is off season, I thought the rate is very reasonable. I don't...

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Helpful?
Thank sunjoe075
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear sunjoe075, Thank you kindly for taking the time to provide feedback on your stay here with us, it is greatly appreciated! It's wonderful to hear that overall, your time with us was enjoyable and we appreciate you pointing out our downtown location, clean rooms and friendly service! We look forward to welcoming you back soon!

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Staying in SoHo

Neighbourhood Profile
SoHo
Once the artistic hub of New York City, SoHo (South of Houston) is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway teems with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore by foot. Take a detour down the quieter side streets to see the real star of the district –majestic cast-iron architecture everywhere you look. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city. The pretty streets of Nolita (North of Little Italy) offer a more sedate vibe, with plenty of tiny boutiques and hip restaurants to seek out.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether you’re traveling for business or pleasure, we’ve got it all. Our 1,000-square-foot state-of-the-art fitness center is open 24 hours a day and features a wide range of cardio equipment. And enjoy The Link Experienced with Microsoft® in the heart of our lobby. Feel free to surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Our modern, energetic lobby was designed so you can socialize with new friends or old. ... more   less 

Additional Information about Sheraton Tribeca New York Hotel

Address: 370 Canal Street, New York City, NY 10013-2206
Region: United States > New York > New York City > SoHo , Manhattan
Price Range: $256 - $603 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Tribeca New York Hotel 4*
Number of rooms: 369
Reservation Options:
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Hotel Style:
#189 Luxury Hotel in New York City
#219 Romantic Hotel in New York City
#221 Business Hotel in New York City
#250 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Tribeca New York Hotel staff and other travellers.
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Questions? Get answers from Sheraton Tribeca New York Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing south are quieter.”
 of 5 bubbles 634jamiev, 21 Mar 2017 | Read review
“It is the city, so get a room as high as possible due to street noise.”
 of 5 bubbles Z6057MTjohnh, 11 Mar 2017 | Read review
“Ask for view of Empire State building”
 of 5 bubbles touring24, 27 Feb 2017 | Read review
“Nice views from the terrace if you have a Level room.”
 of 5 bubbles , 25 Feb 2017 | Read review
“My fave is 21st or 22nd floor”
 of 5 bubbles perfectdestination, 8 Feb 2017 | Read review
5 of 5