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Cassa Hotel 45th Street New York

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Cassa Hotel 45th Street New York
Cassa Hotel 45th Street New York
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1,940 Reviews from our TripAdvisor Community

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There are newer reviews for Cassa Hotel 45th Street New York
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Showing 1,420: English reviews
Sao Paulo, SP
Reviewed 2 weeks ago

Cassa is a friendly hotel, comfortable rooms with air-con, hot water, clean baths, cable LED TV and free wi-fi working well. There is a excellent restaurant inside - Butter. A few blocks from the hotel located at 45th Street, you can enjoy several icons of Manhattan architecture, including important skyscrapers such as the Rockfeller Center complex built during the era...

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Helpful?
Thank Margareth E
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Margareth E, Thank you for taking the time to share this fabulous feedback! To hear that you felt our staff was exceptionally accommodating and very friendly is immensely appreciated by our entire team. I am grateful to have Jonathan on the team and will share your heartwarming review with him and the rest of the team. I look forward...

Rio de Janeiro, RJ
Reviewed 2 weeks ago

I really liked to stay at Cassa NYC. Very good location and the hotel is small and charming. My only point is they do not have a breakfast. In cold winter times this is very importante for me but this not compromise our experience.

Review collected in partnership with this hotel
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Helpful?
Thank joaof704
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear joaof704, I appreciate your feedback regarding your recent stay at Cassa Hotel 45th Street. I am so glad the location proved to be so convenient for you. I apologize about the breakfast options but there are plenty of nearby restaurants that you can order from and it will be delivered to you. I look forward to your return. Regards,...

Auckland, New Zealand
Reviewed 2 weeks ago

Central to Times Square, 5th Avenue, and many of the tourist attractions, so we were able to walk to lots of places. Central to the subway station as well. We booked an executive king room and it was a pretty good size by New York standards. The room was clean and nice, the bed comfy and the staff friendly and...

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Helpful?
Thank Kerry B
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Kerry B, Thank you for taking the time to review your stay with us. I'm glad that you found our location convenient and hope that you were you able to explore the area. If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the...

Reviewed 3 weeks ago

its prices are the perfect compromise between confort and quality service: it's few second s away from Times Square and 5th avenue is just around the corner; the staff is extremely kind and helpful. at any hour they are at your disposal for anything, restaurant suggestions or taxi reservations. They don't give you any straight time schedule: if you leave...

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Helpful?
Thank ScarlettOtto
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear ScarlettOtto, Thank you for staying at Cassa Hotel 45th Street and for posting such a stellar review. I am glad you have a memorable experience and look forward to your return. Regards, Mark Holcombe

Fort Lauderdale, Florida
Reviewed 3 weeks ago via mobile

We stayed from 12/29-12/31. Location and price were perfect. Breakfast was pretty good. Only complaint is that a gift card purchased for a family member went missing and it wasn't until we left that we realized it was taken out of the drawer we put it in. My husband went back to ask our maid who was already cleaning our...

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Helpful?
Thank bonnilinda
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear bonnilinda, Thank you for your recent stay at Cassa Hotel 45th Street. I am happy to hear that our location proved to be so convenient for you. In regards to your comments about the missing gift card, I would like to assure you that our colleagues have a stellar reputation for reporting items lost or left behind in guest...

Kennebunkport, Maine
Reviewed 3 weeks ago

We booked Cassa via travelzoo. Really good price for a top notch hotel. Right on the edge of the theatre district so just a short walk to all the theatres. But it is out of the chaos of Times Square. Modern, new, great bathroom, better than average sized rooms, and very helpful staff. Passed on the breakfast buffet offer but...

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Helpful?
Thank brjack
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear brjack, Thank you for your recent stay at Cassa Hotel NY. I am thrilled to hear that you had a wonderful experience and look forward to welcoming you back soon. Regards, Mark Holcombe

Reviewed 4 weeks ago via mobile

The location was great. Pricing was a good value. The room was clean. The bathroom was nice and bright. Good customer service. Decent sized room, considering it is NYC. Overall a great stay. Will definitely stay here again.

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Helpful?
Thank Deanna S
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Deanna S, Wow! Thank you for the five star review. I am delighted to read such wonderful feedback and I look forward to your return. Regards, Mark Holcombe

Switzerland
Reviewed 4 weeks ago

Breakfast was terrible (old banana's / hard bagels and prepacked muffins/cookies) My room smell bad when I came in but once I had opened the window for a few hours this was fine. I think the hotel is neutral. Spacious rooms, but nothing special. I was however a big shocked on the taxes. My booking was USD 493,- but incl...

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Helpful?
Thank fee x
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear fee x, Thank you for staying at Cassa Hotel 45th Street and for taking the time to post about your recent experience. Please allow me to extend an apology for any inconvenience you experienced while staying with us. I will share your feedback regarding your breakfast experience with the restaurant's management team. In regards to your billing comments, taxes...

Delmar, New York
Reviewed 4 weeks ago

The Cassa Hotel was all around a great experience. The room was very comfortable and spacious. Excellent location near Grand Central, shopping, transit and restaurants. The restaurant next to the hotel, Butter, was also great and worth a visit. Would highly recommend to anyone coming to NYC!!!

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Helpful?
Thank DestinyRides
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear DestinyRides, Thank you for providing such wonderful feedback regarding your recent stay at Cassa Hotel. I am glad to hear that you had a wonderful experience with us and I look forward to welcoming you back. Regards, Mark Holcombe

Sandy, Utah
Reviewed 4 weeks ago

First, I didn't let breakfast impact my hotel review since it's actually a separate restaurant (Butter). Breakfast was ok, but not worth paying for. We got it free as part of a package and it was fine and convenient for that, but I wouldn't pay for it. The rooms are good, the location is decent. If you want a hotel...

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1Thank zracoon
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear zracoon, Thank you for staying with us and for giving us a 5 star rating. I am sorry to hear about your experience at Butter Restaurant and will share your feedback with their management team. I am glad to hear that this experience did not interfere with you enjoying the rest of your stay. I look forward to your...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience ... more   less 

Additional Information about Cassa Hotel 45th Street New York

Address: 70 West 45th Street, New York City, NY 10036
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $301 - $803 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz and Jetsetter so you can book your Cassa Hotel 45th Street New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cassa Hotel And Residences
Hotel Style:
#66 Romantic Hotel in New York City
#90 Business Hotel in New York City
#92 Luxury Hotel in New York City
#136 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Cassa Hotel 45th Street New York staff and other travellers.
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Questions? Get answers from Cassa Hotel 45th Street New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better”
 of 5 bubbles Rockin777, 20 Feb 2017 | Read review
“The higher up you are, the less street noise you'll have.”
 of 5 bubbles cool_teacher590, 18 Feb 2017 | Read review
“They have room sizes on the website and the pics are accurate”
 of 5 bubbles , 7 Feb 2017 | Read review
“pick the room at the highest floors, just to be sure to avoid the city noises.”
 of 5 bubbles ScarlettOtto, 4 Feb 2017 | Read review
“Upper floors away from street are very quiet.”
 of 5 bubbles brjack, 30 Jan 2017 | Read review
5 of 5