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Element New York Times Square West

Traveller (2090)
Room & Suite (1094)
Dining (68)
Ratings and reviews
GreenLeaders Silver level
  • Excellent36%
  • Very good42%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
“free breakfast”(220 reviews)
“times square”(539 reviews)
“full size fridge”(68 reviews)
View all reviews
What's included
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
3 Star Hotel
Element New York Times Square West is an eco-friendly Manhattan boutique hotel near Times Square and Broadway. Our NYC hotel has 2 meeting rooms, complimentary breakfast, free Wi-Fi and a fitness center.
Offers from Element New York Times Square West
Special Offer: Sunny Savings in New York
Hotel deals
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Location and contact
311 West 39th Street, Between 8th and 9th Avenue, New York City, NY 10018-1401
Hotel website
10.2 km to La Guardia Airport
610 restaurants are within a 0.5 km radius
0.6 km from Times Square
View nearby attractions and restaurants
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29 Jul30 Jul
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,515)
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All reviewsfree breakfasttimes squarefull size fridgebagelsnew yorkport authoritystove topfridge freezersmall kitchenevening receptionlower floorrooftop terracepenn stationthe breakfast areacoffee makerhell's kitchenthe empire state building
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1 - 5 of 2,777 reviews
Reviewed today via mobile

Thanks a lot for Lynn woods the general manager she is so kind and help me alot and thanks a lot for Jamie levi at the front desk she is so nice and thanks alot for jennifer so nice and Dianne,Molley, audit night, Michel,pierre the...More

Thank rehab a
Hotel's Favourite
Reviewed 4 weeks ago

We decided to stay at the Element Times Square because of the great on line reviews and the excellent price. From the time we arrived until the time we left three days later we were treated like VIPs. The rooms are clean, modern and comfortable,...More

Thank John W
Response from TeamMarriott, Manager at Element New York Times Square WestResponded 4 weeks ago

Dear John W, Thank you for choosing Element New York Times Square West. It is a pleasure reading your comments praising our staff. Our associates are committed to delivering excellent service and friendly hospitality. Comments like yours motivate us even more. We look forward to...More

Reviewed yesterday

Although at check in I asked for a blanket, it took four times until my request was met. Although I asked if the elevator situation was resolved. It was not. I was stuck in the elevator once, there were never enough elevators for the crowds,...More

Thank chh19
Response from TeamMarriott, General Manager at Element New York Times Square WestResponded today

Dear chh19, Our hotels are known for their meticulous attention to detail and excellent service, and we are disappointed that this is not what you experienced during your stay with us. We sincerely apologize for the maintenance issues with our elevator and for the slow...More

Reviewed 3 days ago via mobile

1st of all a big thanks to James who greeted us on arrival and help us out with a dodgy taxi driver demanding a 40% tip.also he kept our bags safe before our late flight home. Hotel is so close to everything which makes it...More

Thank Paul K
Response from TeamMarriott, Manager at Element New York Times Square WestResponded 3 days ago

Dear Paul K, Thank you for the 5-Star review for Element New York Times Square West. We totally agree with you that conveniently located, we offer fresh, contemporary guestrooms at an excellent price. We appreciate you acknowledging the great service provided by James. We will...More

Reviewed 4 days ago

We stayed here during my friend's relocation to NYC. It was an extended stay and it was great. The location could not be better.. a few doors to many eateries along with the subway not to mention Times Square. We had the pleasure of meeting...More

Thank CaliforniaNordLouis
Response from TeamMarriott, Manager at Element New York Times Square WestResponded 4 days ago

Dear CaliforniaNordLouis, We appreciate you taking the time to post your review of Element New York Times Square West! We are glad that everything went great during your stay and that our courteous associates made for a memorable experience. Thanks for recognizing our staff, as...More

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Awards & Recognition
GreenLeaders Silver level
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Price range
US$166 - US$441 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Green Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Price range
US$166 - US$441 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Green Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (2090)
Room & Suite (1094)
Dining (68)
Pool & Beach (5)
Amenities (92)
Family and Play Areas (11)
Business Centre & Event Rooms (6)
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
Questions & Answers
Ask a question
Jolene B
15 July 2018|
AnswerShow all 2 answers
Response from beedee007 | Reviewed this property |
Hi sorry, I don't know, as we didn't book anything through the hotel. However, in the hotel lobby there is a "manned counter" with various tourist information on it, so it maybe worth contacting the hotel to ask them if... More
7 July 2018|
Response from 949Global | Reviewed this property |
I'd suggest you double check with the site's online information but I seem to recall the corner room's (towards Hudson River side) had more room.
Joey C
17 May 2018|
AnswerShow all 3 answers
Response from trunorth2015 | Reviewed this property |
Yes they do but mine was missing some kitchen utensils