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All reviews free breakfast times square full size fridge bagels new york port authority stove top fridge freezer small kitchen evening reception lower floor rooftop terrace penn station the breakfast area coffee maker hell's kitchen the empire state building
It was our first time in NY. The staff made us feel so at home from the reservation desk to check out. The breakfast in the morning was great. The happy hour in the evenings were wonderful. The entire staff was so attentive. The manager...More
It is different from the traditional starred hotels with grand lobby, full conceived service or variety dinning choices. On the contrary, it fits the needs of FIT travelers, with convenient luggage service, complimentary yet concise/DIY breakfast and better flexibility. We stayed in a studio with...More
2 Thank travellertpe2017
Response from TeamMarriott, Manager at Element New York Times Square WestResponded 31 July 2018
Thank you for sharing about your stay at Element New York Times Square West. We are glad you enjoyed our hotel and that our excellent location and food offerings enhanced your stay. However, we’re sorry for any inconvenience caused to you due to...More
A lot of folks have posted concerns about elevator issues at Element. The hotel is in a typical high rise in New York and will have busy times. It really isn't that big of a deal. What's more important is how the staff takes care...More
1 Thank JJBjenn
Response from TeamMarriott, Manager at Element New York Times Square WestResponded yesterday
We are so glad that you stayed at the Element New York Times Square West and that you took time out of your busy day to write a review about the service that you received from our associates. We agree, it really is...More
Stayed 1 night pre cruise. This is a very busy city hotel complete with a kitchen in your room with noisy freezer! There is no bar in the hotel. Breakfast was a nightmare, we ate in the foyer as it was so manic.More
Response from TeamMarriott, Manager at Element New York Times Square WestResponded 3 days ago
Thank you for staying with us before your cruise travels and for posting your review. Everything we do is aimed at providing an excellent experience for our guests, so we are disappointed that we failed to meet our own expectations. Please accept our...More
Stayed here for 11 nights from the end of September. We found the check in to be fast and the room to meet our needs.
Housekeeping was fine each day, no problems at all. Staff by the door were very welcoming each day and a...More
Thank Paul R
Response from TeamMarriott, Manager at Element New York Times Square WestResponded 4 days ago
Dear Paul R,
Thank you for your positive feedback about the Element New York Times Square West. We are so glad to know our outstanding service and convenient location made your stay memorable. We have taken a note of your concerns and look forward to your...More
Element New York Times Square West is an eco-friendly Manhattan boutique hotel near Times Square and Broadway. Our NYC hotel has 2 meeting rooms, complimentary breakfast, free Wi-Fi and a fitness …Morecenter. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
US$153 - US$529 (Based on Average Rates for a Standard Room)
Also Known As
Element New York Times Square West Hotel New York City
United States > New York > New York City > Midtown / Hell's Kitchen / Garment District
All photos (2,495)2,495
Room & Suite (1,117)
Pool & Beach (5)
Family and Play Areas (11)
Business Centre & Event Rooms (6)
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Response from Jimbenben2 | Reviewed this property |
That’s a fair question. Many New York hotels impose mandatory “resort fees.” I don’t know how it’s legal to quote a price, then add a mandatory fee. You are wise to check ahead with the hotel to avoid surprises.