We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Element New York Times Square West

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Element New York Times Square West
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,804 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,423: English reviews
Start your review of Element New York Times Square West
 Click to rate
Waterdown, Ontario, Canada
Reviewed 4 days ago NEW

Location is excellent. Close to Subway, short walk to Time Square and Madison Square Gardens. Staff is courteous and helpful. Lobby is clean but very tired, reminded me of someone's neglected basement. Cushions have seen better days. Rooms are clean but also tired lots of nicks and gauges on furniture. Comfortable bed, though.Great spot if you like to prepare your...

 Report
Helpful?
Thank Michelle H
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello and thank you for your feedback about your stay. We appreciate your comments about our helpful staff, comfortable beds, and clean surroundings, as well as your comments about our lobby and furniture. We focus much attention on the condition of the property, and have an upcoming property refresh scheduled soon. Your comment about our tea selection has been noted,...

Reviewed 1 week ago NEWvia mobile

Amazing stay right in the heart of Times Square with really easy public transport connections but also within walking distance of everything you'd want to see (Times Square, 5th avenue, Central Park). Thanks to James the bellman for sorting us out with a car back to JFK!

 Report
Helpful?
Thank Lauren C
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello and thank you for sharing your positive feedback about your stay! We are delighted that you had a great experience, and look forward to your next stay with us! Safe travels!

Ireland
Reviewed 1 week ago

We had a great experience with this hotel and were glad that we had booked to stay here. Staff on Reception were lovely. The Room was a grand size with two Queen Beds in it. We found the Fridge and little kitchen area very handy. We had no Kettle so Microwaved the Water for a cup of tea as we...

 Report
Helpful?
Thank CarrigGirl
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello and thank you for your feedback about your recent stay with us. We appreciate your comments about your guestroom, our complimentary Rise hot breakfast, and our evening Relax reception. Our elevators do get busy during high demand periods, and are equipped with weight sensors to avoid stops when they are already full. We look forward to your next stay!

Reviewed 1 week ago via mobile

Just returned from a fantastic 4 night stay that was booked with only 24 hours notice. Rooms are huge, especially given its NYC (or any major city for that matter) & the small kitchen area & refridgerator are an excellent addition! Bed & pillows are so comfortable which is exactly what you need after a long day walking around the...

 Report
Helpful?
Thank Elizabeth C
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello and thank you for your feedback about your stay! We are delighted that you had an enjoyable stay with us, and that you recommend the hotel. We look forward to your next stay. Safe travels!

San Juan, Puerto Rico
Reviewed 1 week ago

This was the first time that I stayed at this Element. The location is great for attending meetings at the Javits. Rooms are nicely done and have a small kitchen, which adds flexibility. Bathroom is OK; be carefull when opeing the shower for you can flood the room, quite easy. Service from the FD to housekeeping is excellent and quite...

 Report
Helpful?
Thank TRM0510
Tim Y, General Manager at Element New York Times Square West, responded to this review

Thank you for sharing your feedback about your stay. We appreciate your comments about your guestroom, service, and our elevators. We are indeed a busy property, and we enjoy taking good care of our guests. We hope to see you again soon!

Bowling Green, Kentucky
Reviewed 1 week ago

Every time I come to NY for business, I stay at the Element Times Square. The staff is SO friendly, they have free breakfast and wi-fi, and the location is super convenient to the Javits Center, so during the gift shows we attend, we can quickly and easily get to our "office" for the day! In particular, I have worked...

 Report
Helpful?
Thank wosmith
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello and thank you for sharing your feedback about your experience at our hotel! We are delighted that you enjoyed your stay with us, and look forward to your next stay. Safe travels!

Reviewed 2 weeks ago via mobile

It was a very clean hotel. Was not a fan of the breakfast they served while we were here.... they serve happy hour . However just beer was served no wine... The staff was very nice. Especially James the bellman. He was very nice and very knowledgeable of all the restaurants and sounding areas. He truly went above and beyond...

 Report
Helpful?
Thank Harold1029
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello and thank you for your feedback regarding your recent stay. We are pleased that you liked the hotel, and will share your positive feedback about James. Your comments about breakfast and our evening Relax reception are appreciated, as well. We hope to have you back as a return guest in the near future. Safe travels!

Reviewed 3 weeks ago

My girlfriend and I stayed at this hotel for four days 01/26 - 01/29. Check-in for our suite was fairly seamless and the staff was helpful. Getting up to the room took a while because one of their elevators was temporarily disabled (which seemed to happen around the same time everyday), and the other two took forever going between the...

 Report
Helpful?
Thank Jerrell U
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello and thank you for your feedback about your experience. We regret the construction noise and disruption you mentioned, as well as elevator waits. Your feedback is helpful to us, as it helps us to effectively address guest concerns and make improvements. We apologize for the issues you noted, and hope to have the opportunity to be of service in...

Elkridge, Maryland
Reviewed 3 weeks ago

The Element NY Times Square is very conveniently located just a couple of blocks away from the heart of Times Square--a very, very convenient location, central to almost everything in Manhattan. The property itself is clean and modern, offers a fitness center, business center, and continental breakfast. The front desk staff are very friendly and engaging, and the rooms are...

 Report
Helpful?
Thank Christopher M
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello and thank you for sharing your feedback about your stay. We are delighted that you enjoyed your time as our guest, and hope to have you back as a return guest. Safe travels!

Silver Spring, Maryland
Reviewed 3 weeks ago

Nice hotel, parking easy across the street. Appreciated having a centrally located hotel. The rooms are tight, but clean and nicely decorated. Front desk staff was great, concierge very helpful. Only thing not awesome was the breakfast. The room doors rattle every time someone opens/closes upon entry and exit. A bit noisy, but I suppose that is to be expected...

 Report
Helpful?
Thank LauraLevengard
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello and thank you for your feedback about your stay. We appreciate the positive comments, and your comments about the door noise and breakfast are very helpful to our constant effort to provide the best hotel experience to our guests. We hope to see you again soon!

2,039 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1748)
Viewed
Bathroom (144)
Viewed
Room/Suite (504)
Viewed
View from Room (254)
Viewed
Dining (59)
Viewed
Hotel & Grounds (170)
Viewed
Family/Play Areas (6)
Viewed
Pool/Beach Area (4)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (603)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (276)
Viewed
Amenities (92)
Viewed
Standard Room (85)
Viewed
The Hotel (99)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Hotel & Grounds (3)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (2)
Viewed
Room/Suite (6)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
Staybridge Suites Times Square - New York City
Staybridge Suites Times Square -...
#137 of 464 in New York City
5,339 reviews
Midtown
Four Points by Sheraton Midtown - Times Square
Four Points by Sheraton Midtown ...
#175 of 464 in New York City
2,060 reviews
Midtown
Candlewood Suites New York City Times Square
Candlewood Suites New York City ...
#197 of 464 in New York City
1,791 reviews
Show Prices
Show Prices
Show Prices
Midtown
Comfort Inn Times Square South
Comfort Inn Times Square South
#268 of 464 in New York City
1,076 reviews
Midtown
Hampton Inn Manhattan/Times Square South
Hampton Inn Manhattan/Times Squa...
#229 of 464 in New York City
2,249 reviews
Midtown
Distrikt Hotel
Distrikt Hotel
#56 of 464 in New York City
4,728 reviews
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Element New York times square west is an eco-friendly Manhattan boutique hotel near Times Square and Broadway. Our hotel has 2 meeting rooms, complimentary breakfast, free wifi, and a fitness center. ... more   less 

Additional Information about Element New York Times Square West

Address: 311 West 39th Street, Between 8th and 9th, New York City, NY 10018-1401
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range: $213 - $575 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Element New York Times Square West 3.5*
Number of rooms: 411
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Priceline, Booking.com and Jetsetter so you can book your Element New York Times Square West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Element New York Times Square West Hotel New York City
Hotel Style:
#39 Green Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Element New York Times Square West staff and other travellers.
116 questions
Ask a question

See all questions (116)

Questions? Get answers from Element New York Times Square West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't Get a room on the west of the building (if you are facing it), These rooms are SMALL”
 of 5 bubbles jerrellu, 3 Feb 2017 | Read review
“Lower floors are better as elevators can't keep up.”
 of 5 bubbles smumba, 27 Jan 2017 | Read review
“pay a bit extra for a room with a view! One night it snowed and seeing the rooftops of New York covered in snow was quite charming.”
 of 5 bubbles av0ka, 23 Jan 2017 | Read review
“Quieter at rear.”
 of 5 bubbles EdinburghSky, 18 Jan 2017 | Read review
“Find another hotel in the Starwood group”
 of 5 bubbles euromarketer, 14 Jan 2017 | Read review
5 of 5