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    Element New York Times Square West

    311 West 39th Street, Between 8th and 9th, New York City, NY 10018-1401
    (212) 643-0770
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    03/12/2017 04/12/2017
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    Traveller (1912)
    Room & Suite (890)
    Dining (65)
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    Overview
    • Excellent37%
    • Very good43%
    • Average12%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “free breakfast” (210 reviews)
    “times square” (519 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    3.5 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,200)
    There are newer reviews for Element New York Times Square West
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    1,111 - 1,115 of 2,598 reviews

    Reviewed 9 October 2014

    We stayed here at the beginning of September and were very impressed! from check in to getting a taxi to the airport, everyone we felt with could not have been more helpful and professional. To start with I would like to talk about the lifts/elevators....More

    2  Thank Jamie2brooks
    Reviewed 8 October 2014

    I have stayed at this hotel for 6 nights and I want to list the pros and cons: - Very good location in Manhattan- very safe area, populated at all times - Close to shops, restaurants, bars, museums, Central Park (30 min walk), Empire State...More

    2  Thank Cristina T
    Response from Megan L, Starwood Hotels at Element New York Times Square WestResponded 5 November 2014

    Dear Cristina T, Thank you for taking the time to provide us with your honest feedback. While we are thrilled you loved our convenient location and received great service, we are sorry to hear you were disappointed with our complimentary breakfast service and elevators. Rest...More

    Reviewed 8 October 2014

    Great but not perfect. The staff are friendly and efficient, and the rooms unusually big for this price range in overcrowded Manhattan. We even had a decent view! The decor was agreeably modern and simple, and there was even a fully-equipped kitchenette which many Manhattanites...More

    2  Thank Bill B
    Reviewed 7 October 2014

    I stayed with my wife at the Element New York Times Square West in September this year and I'm happy to report it was ideal for what we needed. Which on reflection wasn't actually much as we were on a sight seeing first visit holiday...More

    3  Thank Strachp
    Reviewed 6 October 2014

    I have to say what made this hotel stay excellent was the staff. Lynn Woods was super helpful, nice and made the check in seamless. Yes, the elevators are slow BUT read trip advisor before your stay and make sure you are on a lower...More

    1  Thank heather544
    Response from Megan L, Starwood Hotels at Element New York Times Square WestResponded 5 November 2014

    Dear heather544, Thank you for your review. It’s very important to our team to deliver excellent service to our guests, and we are pleased to hear you received this quality of service from Lynn and the rest of our friendly team. Thanks again for sharing,...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Pool
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    Details
    • Price range
    • US$134 - US$475 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #46 Green Hotel in New York City
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 411
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Agoda, Priceline, Hotels.com, Hotwire, TripOnline SA, Cancelon, getaroom.com and Evoline ltd so you can book your Element New York Times Square West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown / Hell's Kitchen
    • Also Known As
    • Element New York Times Square West Hotel New York City
    Add Photo Photos
    Traveller (1912)
    Room & Suite (890)
    Dining (65)
    Pool & Beach (5)
    Hotel & Grounds (995)
    Bathroom (152)
    Family and Play Areas (9)
    Business Centre & Event Rooms (7)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
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    Ask a question
    Questions & Answers
    Ronzell W
    5 November 2017|
    AnswerShow all 2 answers
    Response from Lucy G | Reviewed this property |
    I really don’t know but ask. I’m sure they will try and accommodate especially if you have a medical or other reason. To be fair though, nearly 90% of the accommodation is above the 5th floor, so you might struggle. It’s... More
    0
    Votes
    Elizabeth_ATL
    26 September 2017|
    AnswerShow all 5 answers
    Response from TravelAsYouGo | Reviewed this property |
    It's extremely limited. Bananas, apples, cereal, and bagels. They have juice and coffee. This is a lot for a NYC hotel but not a lot as far as variety. It's extremely busy also. After my first morning, I chose to pick up... More
    1
    Vote
    Mgbjjkjj
    23 September 2017|
    AnswerShow all 6 answers
    Response from RainEsplen | Reviewed this property |
    I was there in June.....yes, the elevators are slow...but not a major issue....sometimes you suck up the little things :)
    1
    Vote
    Room Tips
    "Low floor if don't want to have to wait for lift"
    Read review
    "We were on the 4th floor so never had to wait for an elevator."
    Read review
    "High floors have a very nice view. There are 40 floors but only 3 elevators. Plan accordingly when taking the..."
    Read review
    "Best views to rear"
    Read review
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