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DoubleTree by Hilton Hotel New York City - Financial District

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DoubleTree by Hilton Hotel New York City - Financial District
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2,162 Reviews from our TripAdvisor Community

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Showing 1,860: English reviews
Phoenix, Arizona
Reviewed 2 days ago NEWvia mobile

World class service! Big thank you to Pauline Agard for the great room, personable and professional service! Please pass this on to her manager, Martin Owens Staff like Pauline is why I would always come back to the Doubletree Hilton - Financial. Thank you kindly.

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Helpful?
Thank Alex A
ManagerX1, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

Many thanks for reviewing your stay at the DoubleTree by Hilton New York City - Financial District. We appreciate you mentioning Pauline and the outstanding service she delivered while you were here. I always enjoy sharing great comments like yours with our team, so I'll certainly convey your compliments as well as my personal thanks to her. It was a...

Williamsburg,
HOTEL’S FAVOURITE REVIEW
Reviewed 30 October 2016

Clean, very friendly and helpful front desk and valet staff. Stored bags and arranged transportation for us to train station and LaGuardia. Great service. Room was very nice and spacious (as it relates to NYC). Very convenient to our needed conference location, so a great place overall. 10 minute walk to Freedom Tower/9-11 Memorial. Nice hotel. Would definitely stay there...

Review collected in partnership with DoubleTree by Hilton
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Thank 243annettek
About Hotel's Favourite Review
ManagerX1, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

Thank you for the wonderful review of your stay at the DoubleTree by Hilton New York City - Financial District. We are thrilled to read that you loved our courteous associates, convenient location which was perfect for your needs, as well as your spacious room. Thanks again for being our guest, we look forward to your return visit on your...

Houston, Texas
Reviewed 2 days ago NEW

The room was clean, comfortable beds, Great location- 2 subway stations very close to hotel. Shopping and restaurants close to the hotel. Staff very friendly and always offering to help. I would definitely stay at this hotel again and recommend to other travelers. Thank you Tony for your help.

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Helpful?
Thank stephp022016
ManagerX1, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

I am pleased to know that you enjoyed your stay at the DoubleTree by Hilton New York City - Financial District and appreciate you recognizing our associates, especially Tony with your kind compliments. Please be assured that I will share your feedback with them. We are also glad to read you loved our location which was perfect for your needs....

Bowie, Maryland
Reviewed 2 days ago NEW

Room is simply average although staff was very nice. No fridge or microwave and dated furniture. 1st day elevators VERY SLOW...and was on 42nd floor. Service elevator was the only elevator with any speed.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank johnfE383KD
ManagerX1, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

Thank you for the feedback about your stay at our hotel. We value your comments and apologize that your room did not meet your expectations. Even though our hotel receives high ratings for cleanliness and the overall condition of our rooms, I can appreciate that you were hoping for a more up-to-date experience. We also apologize for the elevator wait...

Las Vegas, United States
Reviewed 3 days ago NEW

The rooms were small but nice, but make sure to allow extra time for elevator use. At times it took up to 10-12 minutes waiting for one to arrive. Staff was nice, but too busy to be "welcoming". The downstairs restaurant was very busy so we got very poor service there. The food was good, but we waited an hour...

Review collected in partnership with DoubleTree by Hilton
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1Thank Carolyn G
ManagerX1, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

We appreciate you sharing your review. We are sorry that you encountered some wait times with the elevator. During our peak travel times, the elevators take a little longer due to higher demand, similar to rush hour traffic. We also value your observation about our staff and apologize for the service issue as well as for the inconvenience caused. I...

Arlington, Virginia
Reviewed 4 days ago NEW

If you are in the area for work this hotel is perfect. Rooms are comfortable and quite. Some might find the elevators take a long time but that is to be expected when you have three elevators and 40 plus stories of rooms

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank mkane4893
ManagerX1, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

Thank you for sharing your experience at the DoubleTree by Hilton New York City - Financial District and highlighting some of the key features of our property. I am delighted to read how much you enjoyed our location which was perfect for your business trip and your peaceful stay. We appreciate your feedback and look forward to your next visit!...

Chicago, Illinois
Reviewed 4 days ago NEW

It was ok, clean sheets, clean room. the thing i hated was NO water in the room, dry air meet i need water one bottle would have been nice. put it on my bill. the bar was a ok staff was very good. i will go back.

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Helpful?
Thank darren b
ManagerX1, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

Thanks for choosing the DoubleTree by Hilton New York City - Financial District during your business visit to New York. Our highest priority is making sure you have a comfortable and carefree stay. I am glad we could make that happen for you by providing a spotless room and good service. We also appreciate your suggestion. Thank you for being...

Reviewed 1 week ago

We stayed in this hotel during our stay in New York for New Year. The hotel is tucked away in a side street right beside Battery Park which proved to be a great location as we had everything in the financial district within walking distance and had several subway stations very close by. After reading the reviews for this hotel...

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Helpful?
1Thank Suzanne B
ManagerX1, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

Thank you for the wonderful feedback about your stay at DoubleTree by Hilton New York City - Financial District. We are delighted you loved the service provided by our courteous staff and your well-appointed room along with the comfy bed. We look forward to having you stay with us again the next time that you visit our exciting city! Martin...

Minneapolis, Minnesota
Reviewed 1 week ago

This hotel was in a really good location. Close to Subways and hop on and off buses, ferries and wall Street. The hotel rooms were nice. Staff was friendly. The breakfast was ok. The restaurant staff were very attentive. This is a good hotel. You may have to wait for elevator but that's minor to what you are getting to...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Dallas_Texas_UsaVada
ManagerX1, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

Thank you for choosing the DoubleTree by Hilton New York City - Financial District for your trip to Lower Manhattan. We appreciate you mentioning our central location, attentive associates who took great care of you, as well as the breakfast we serve. Thanks again for being our guest, we look forward to your return visit on your next trip to...

North Rhine-Westphalia, Germany
Reviewed 1 week ago via mobile

Located close to subway, bull, battery park, ferry to Ellis Island and statue of liberty and one world tower/9/11 Memorial. Uptown you get by metro in 15 minutes. Fitness center is ok, though 2 things were damaged and it did not seem that anyone would repair it. Elevators take long time in peak times. In general not. Rooms are clean...

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Helpful?
Thank Stephan S
ManagerX1, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

Thank you for taking the time to review your stay with friends at the DoubleTree by Hilton New York City - Financial District and for recommending us. We are glad to know our location in lower Manhattan was the highlight of your visit and that your room was adequate for your needs. We also appreciate your observations in regard to...

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Staying in Financial District

Neighbourhood Profile
Financial District
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities

Additional Information about DoubleTree by Hilton Hotel New York City - Financial District

Address: 8 Stone Street, New York City, NY 10004-2202
Region: United States > New York > New York City > Financial District , Manhattan
Price Range: $187 - $496 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel New York City - Financial District 4*
Number of rooms: 399
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity and Hotels.com so you can book your DoubleTree by Hilton Hotel New York City - Financial District reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#209 Luxury Hotel in New York City
#234 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel New York City - Financial District staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel New York City - Financial District staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the lower floors to save having to wait for the lift”
 of 5 bubbles W7960XDsuzanneb, 11 Jan 2017 | Read review
“Ask for a room on higher floor facing west so you get a view worth asking for”
 of 5 bubbles 4onpark, 8 Jan 2017 | Read review
“Rooms were okay, but small. Views are not good. Stay on a lower level to use the stairs because the elevators are very very very slow.”
 of 5 bubbles 741harveym, 7 Jan 2017 | Read review
“Call ahead to make sure you get a double, otherwise most of the rooms have king size beds.”
 of 5 bubbles Gris2k, 6 Jan 2017 | Read review
“Ask to be on the upper floors with a view of the Freedom Tower.”
 of 5 bubbles pmessore, 4 Jan 2017 | Read review
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