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DoubleTree by Hilton New York Downtown

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Traveller (674)
Room & Suite (322)
Dining (18)

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About

#387 of 498 hotels in New York City
Location
Cleanliness
Service
Value
Find us in Manhattan's financial district, a half mile from Battery Park and the Staten Island Ferry. We're steps from the N and R trains at Whitehall Station, offering access to Times Square, the Empire State Building, and Central Park. The redline South Ferry Station is three blocks away. Enjoy all-day dining at our Antica Ristorante and free WiFi. Enjoy upscale DoubleTree comfort and a great lower Manhattan hotel location equally convenient to Newark Liberty International, JFK, and LaGuardia Airports. Warmly appointed, stylish guest rooms and suites feature state-of-the-art amenities, LCD TVs, complimentary WiFi, pampering bath amenities, and our luxurious Sweet Dreams bed.
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Property amenities
Paid public parking nearby
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Children's television networks
Highchairs available
Taxi service
Parking
Paid wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Business Centre with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Convenience store
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
Languages Spoken
English, Spanish, Chinese, German
Hotel links
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Location

8 Stone Street, New York City, NY 10004-2202
DoubleTree by Hilton New York Downtown
3,382Reviews95Q+A100Room tips
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Pastor LC wrote a review 4 Apr
3 contributions1 helpful vote
Excellent service (I especially would like to lift up Ari at the front desk, who was super helpful), great location, spacious room (for Manhattan standard), and reasonably priced. The only complaint I had was that they could add one more elevator, as the waiting time was a bit too long during the busy hours.
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Date of stay: April 2024
Value
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Location
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Sleep Quality
Trip type: Travelled solo
Room Tip: The desk drawer is actually a mini fridge.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, Owner at DoubleTree by Hilton New York Downtown
Responded 1 week ago
We are delighted that our team member, Ari, made your stay special and you enjoyed our location, spacious rooms, and value. We are looking into the elevator feedback to improve wait times. We are eagerly awaiting your next visit for an even smoother experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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arlana1058 wrote a review Apr 2023
Gallatin, Tennessee38 contributions6 helpful votes
Hotel's Favourite
Stayed 2 nights. Lady at check in was fantastically nice and professional. Location was close to metro and a short walk to battery park. Elevators might have been a little slow sometimes, but otherwise all positive.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel Management, General Manager at DoubleTree by Hilton New York Downtown
Responded 17 Apr 2023
Thank you for choosing DoubleTree by Hilton New York Downtown for your recent stay. We are delighted you had a pleasant visit and found our team helpful. We hope to see you again the next time you are visiting New York!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Larry T wrote a review 2 Apr
2 contributions2 helpful votes
A cosy, clean room in a good location. However the connecting restaurant was very poor indeed. $58 for a poorly cooked fillet steak; the staff were not concerned in finding out why the steak was not up to scratch and were more interesting in still receiving their tip. This put a dampener on an otherwise brilliant trip.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel Management, Owner at DoubleTree by Hilton New York Downtown
Responded 1 week ago
Larry, thank you for choosing to stay with us and taking the time to share your thoughts. We're glad you found our accommodations comfortable and our location convenient. However, we're truly disappointed to learn about your experience at our onsite restaurant. Your feedback regarding the quality of the steak and service is concerning, and we apologize for the letdown. Rest assured, we'll address these issues with our restaurant team to ensure improvements are made. We appreciate your valuable feedback and hope to have the opportunity to exceed your expectations on your next visit to New York.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Guide59630065139 wrote a review Mar 2024
1 contribution1 helpful vote
Can't get to your room. This hotel only has three elevators that service 44 floors. Each floor has ten rooms. Assuming two guest per room you get to approximately one thousand guests trying to squeeze into three elevators. Give yourself at least 15 minutes to wait in line for an elevator.
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Date of stay: March 2024
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel Management, Owner at DoubleTree by Hilton New York Downtown
Responded 2 weeks ago
We appreciate your feedback and apologize for any inconvenience you experienced with our elevator service. We understand the frustration of long wait times, and we're actively working to address this issue to improve the guest experience. We hope you'll give us another chance to provide you with a smoother stay on your next visit to New York.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GTGal wrote a review Feb 2024
Marietta, Georgia189 contributions211 helpful votes
Great location with an excellent Italian restaurant connected where I had dinner my first night, and then breakfast my first morning. Hotel itself was just ok. Room was very cramped - I couldn't fit my suitcase in the closet with the safe and the ironing board and the awkward doors so I kept it on my desk. The bathroom was very small with zero counter space, just a little shelf above the toilet. I had to move the toilet paper roll to the back of the toilet because if it was on the holder it interfered with the seat lid. View from Room 1107 was looking into another building. I thought Floor 11 would give me some kind of view, but disappointed that I looked at and into buildings. The only good thing was I was low enough that I didn't have to wait on the elevators very long on Wednesday and Thursday, but Friday morning was insane. Every car that came down was completely full. Three small elevators for 40+ floors is not enough, or they need a more efficient elevator system as I have seen in other high rises. City noises were very loud which I was mostly able to drown out with my white noise app. I'd go higher if you are sensitive to noise at night. I could also hear doors slamming and talking/tv/music from other rooms well into the night. Definitely not a quiet hotel. I left for meetings at 9am and when I returned at 5pm, my room still had not been made up. They showed up a few minutes later and I told them just to give me towels and she did empty trash cans too. Would have been nice to have come back to this vs. trying to get ready for dinner while they serviced my room. Coffee maker in the room - I went to put water in the tank, and it was dirty/dusty. I ran water through it a few times and tried to wipe out with a washcloth. Ew. Shopping and dining/bar options within walking distance. The sign in the elevator said there was a lobby bar, but I never saw it. Plenty of bar options easy walking distance or in the restaurant on the bottom level. Hilton, you really should give your members free water every day like Marriott does. The front desk staff were ok but not overly friendly. It wasn't terrible, but I might look at other nearby options next time.
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Date of stay: February 2024
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Room 1107 did not have a view. I'd go higher for less noise but you'll probably wait...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at DoubleTree by Hilton New York Downtown
Responded 16 Feb 2024
Thank you for sharing your experience. We are glad you enjoyed our location and the Italian restaurant. We apologize for the inconveniences with your room and service. Your feedback is invaluable for improvements. We hope to have the opportunity to better serve you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Courtney P wrote a review Feb 2024
Baltimore, Maryland39 contributions26 helpful votes
We had to travel to NY for a quick overnight and found this hotel 400ft from the location of where we were going. In general, the location was fabulous as it's central to so much in the financial district. Upon check in, I thought there was a valet and became very flustered. We were told to go to the 2nd floor to check in and I was overwhelmed as there was no one to help me get a lot of stuff upstairs. There were carts, but they were horrible to navigate. The elevators were packed and took a ton of time while I waited to get to the second floor. My fiance took the car to look for parking and it was very stressful. Once I got to the second floor to check in, I was greeted by the nicest man. I was having a bit of a meltdown and he was kind, patient and generous with me. He apologized for the misunderstanding and gave me directions to the closest garage (which I texted my partner). He gave me a bottle of water and helped me relax. Once I unloaded everything in my room I was much better, but the experience was not fun alone. I wish they had bellhops or someone to help. The issue is that the space is small, there's 44 floors and not enough room in the 3 elevators. Room was great. Small but clean, charming and comfortable. Had a great view! I would actually stay again now that we know what to expect. The only downside is the elevators. When we checked out (and they did give us a late checkout which was nice) - we had to wait 30 minutes to get from the 42nd floor down to 2nd floor lobby. It was so bad they had to send someone up on the service elevator to come get us. If you aren't in a rush, don't have a ton of stuff to take to your room and it's a quick trip - this hotel really is worth the money.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Leave your room EARLY to get an elevator. Don't pack a lot - no help to get to your room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at DoubleTree by Hilton New York Downtown
Responded 12 Feb 2024
Courtney, we are glad our location and room met your needs! Please accept our apology for the initial stress and elevator waits. We are looking into improving navigation and assistance. Your understanding and feedback are appreciated, and we look forward to your next stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tarquin Montague wrote a review Jan 2024
Dymchurch, United Kingdom56 contributions78 helpful votes
Upon our arrival at this establishment I was still fuming about being forced to slum it across the Atlantic (in club world) and I was eager to get to a comfy bed. The first inconvenience occurred when we were directed to use a lift to reach the salle d'attente on the second floor, cue the PA struggling to fit my 15 piece matching set of Louis Vuitton luggage (and his back pack) into the rather tight elevator. I left the PA to carry out all the check in formalities, however I was rather flabbergasted to see him spinning a wheel as if he was some kind of game show host. It was then back to the elevator to reach our room on the 23rd floor, this is where problems started as all the lifts were full of other patrons; I instructed the PA that he would have to take the stairs with my 15 piece matching set of Louis Vuitton luggage. I eventually managed to get myself into an elevator after being told to go in sideways and not touch the sides. Obscenities began to be shouted towards the PA when he finally showed up to the 23rd floor because he hadn’t left me the room key, he then ushered me into the room which was rather diminutive. First thing I noticed was how cold the room was and I had visions of having to sleep in my morning dress, the PA found the thermoregulator and turned up the temperature; what a mistake that was at it sounded like the PA had started a diesel generator. For a quick dinner I allowed the PA fetch something called a “takeout” however he hadn’t picked up any silverware, I found some coffee stirrers in the room and we had to make do with those to eat the Mac’n’cheese (pasta and a cheese sauce). The beds were incredibly comfortable which resulted in both of us feeling very refreshed come dawn, this came in handy for the PA as due to the popularity of the lifts there was a wait so I demanded to be carried down the stairs (I don’t like burning calories unnecessarily). The gentleman on the ground floor was always very courteous and I tipped my top hat each time we passed. It was a little disappointing to find the housekeeper hadn’t cleared any of our detritus we’d left beside the receptacle, likewise the coffee stirrers weren’t replenished which resulted in the PA having a mac’n’cheese flavoured coffee. For our early flight from JFK I requested the PA to request a station wagon from reception, this was met with blank stares resulting in us vulnerable gentleman having to brave the conditions at an ungodly hour trying to flag down a cabriolet. Ultimately despite the few negatives our weekend retreat at the DoubleTree New York Downtown was pleasant and enjoyable, if the PA booked this boarding house again I would be fine with it.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Eating mac’n’cheese with coffee stirrers isn’t ideal
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at DoubleTree by Hilton New York Downtown
Responded 22 Jan 2024
Tarquin , thank you for sharing your experience at DoubleTree by Hilton New York Downtown. We are delighted the beds provided comfort and our team was courteous. We apologize for any inconvenience with the elevators, room temperature, and dining utensils. Your detailed feedback helps us improve. We look forward to welcoming you and your PA again, ensuring a smoother and more enjoyable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Beclaw86 wrote a review Jan 2024
7 contributions1 helpful vote
It is an ok location, bit rough on the street the hotel is located on. The hotel rooms are very very small although the bed was very comfy. We wouldnt return to this hotel. The wait for the lifts are a bit much also.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at DoubleTree by Hilton New York Downtown
Responded 17 Jan 2024
Thank you for your review. We are sorry to hear about your concerns regarding the room size and elevator wait times. We are glad you found the bed comfortable. We are continuously working to improve and hope you will consider giving us another chance in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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stace D wrote a review Jan 2024
1 contribution
Nice enough hotel , lifts were rubbish but didn’t affect our stay , only negative for me is that I still haven’t received my deposit back and no one knows anything when u speak to people …………………………………………. ………………………………………………………………………………..
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Get fit so u can use the stairs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at DoubleTree by Hilton New York Downtown
Responded 12 Jan 2024
We are glad you enjoyed your stay despite the elevator issue. We apologize for the delay with your deposit and are actively resolving it. We look forward to welcoming you back for an even better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TravelFaninNM wrote a review Jan 2024
Albuquerque, New Mexico116 contributions35 helpful votes
Booked this hotel as it seemed centrally located for our NY plans. And it was a great choice, subway is less then half a block away! Restaurants all over, Wall Street bull 5 mins away, pier to catch the ferry for the Statue of Liberty less then a 5 minute walk, WTC about a 8 minute Uber. It fit all our needs except the cost, wow, WAY expensive, but again, this is New York... The room was also very small for 2 people with the bathroom even smaller.... It was clean, had a decent bed but did I say small..... The elevators were at times slow but never had to wait longer than 5 minutes. Warm cookies whenever you wanted...👍 We would stay again if we could find a lower rate, overall a good mini vacation...
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, General Manager at DoubleTree by Hilton New York Downtown
Responded 12 Jan 2024
We are thrilled to hear our location enhanced your NYC trip! We understand your concerns about room size and cost - we are constantly working to provide the best value. We are delighted you enjoyed the cookies! We are looking forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$234 - S$463 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District / Manhattan
NUMBER OF ROOMS
399
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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DOUBLETREE BY HILTON NEW YORK DOWNTOWN (S̶$̶3̶2̶5̶) S$256: UPDATED 2024 Hotel Reviews, Price Comparison and 811 Photos (New York City) - Tripadvisor

Frequently Asked Questions about DoubleTree by Hilton New York Downtown
Which popular attractions are close to DoubleTree by Hilton New York Downtown?
Nearby attractions include Ellis Island Immigration Museum (0.4 km), Stone Street Historic District (0.2 km), and Trinity Church (0.4 km).
What are some of the property amenities at DoubleTree by Hilton New York Downtown?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at DoubleTree by Hilton New York Downtown?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at DoubleTree by Hilton New York Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton New York Downtown?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to DoubleTree by Hilton New York Downtown?
Conveniently located restaurants include The Dead Rabbit, Delmonico's, and Leo's Bagels.
Are there opportunities to exercise at DoubleTree by Hilton New York Downtown?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at DoubleTree by Hilton New York Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton New York Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at DoubleTree by Hilton New York Downtown?
The staff speaks multiple languages, including English, Spanish, German, and Chinese.