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Row NYC Hotel

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13,538 Reviews from our TripAdvisor Community

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Showing 9,551: English reviews
Southend-on-Sea, England, United Kingdom
Reviewed yesterday NEWvia mobile

We went to the Row first week in December which I think we ended up paying a lot more than what it was worth but obviously it's a busy and expensive time to visit NYC so supply and demand and all of that. We arrived in the middle of the night but wouldn't say we had a friendly welcome, felt...

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Helpful?
Thank Samantha G
London, United Kingdom
Reviewed yesterday NEW

Checking in to this hotel is a nightmare, very long queues, not enough staff for checking in. The rooms are OK but not very clean, thick dust could be seen around the skirting, towels are old some were fraying around the edges, but location wise is fantastic, but make sure you ask for a high floor otherwise can be very...

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Thank Jennywai
West Yorkshire, United Kingdom
Reviewed yesterday NEW

Lovely hotel in a fantastic location, rooms small but nice and hotel food was great and reasonably priced. Lots of diners around and good for catching the local buses and theatres. Loved every minute of our stay and we will be back!

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Helpful?
Thank Jayne G
Rockford
Reviewed yesterday NEW

Location great, rooms and bathroom were very small with no coffee maker, mini fridge or luggage rack to put large suitcase on. The Lobby, District M Bar and City Restaurant were both nice perks. Less than a 5 minute walk to Times Square and just minutes to Broadway theaters. If your looking for a great location and are not concerned...

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Thank davidsY2714KR
Liverpool, United Kingdom
Reviewed yesterday NEWvia mobile

Couldn't believe how rude the staff really were!..one even walked away and put her coat in the middle of checking us in...unbelievable!..I think you need to sort your staff out and send them on some some of customer training courses..coz there attitude was awful..2 days without hot water...charged extra money which was a facility charge(basically paying for internet)..the Room could...

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Helpful?
Thank yanni h
Pasir Ris
Reviewed yesterday NEWvia mobile

Okay.. I like the hotel. Stayed here for a week... The room I had was really good. King size bed with a view of the Hudson River. Housekeeping Staff in the hotel were helpful and very polite. There's a good food court within the hotel... City Kitchen. If it's winter and cccc-cold outside, you'll appreciate this. The coffee served by...

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Thank Klimax_SG
Dublin, Ireland
Reviewed yesterday NEW

This is my 4th time to stay here great location rooms very small the web shows rooms to be alot bigger.its a clean hotel but rooms need a little updating especially the bathrooms and gym needs air con but for the price its worth it location is perfect right beside time square.

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Helpful?
Thank Lizzy690
northern ireland
Reviewed yesterday NEW

Good location, however cleanliness leaves a lot to be desired. Housekeeping limited & although made bed everyday that was it. Room was not cleaned, toilet roll we had to ask for. Cotton buds & coffee spillages in Bin that were not ours! Leaking toilet, had to keep a towel on the floor to soak up water.

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Helpful?
Thank Angela026pink
Liverpool, United Kingdom
Reviewed yesterday NEW

The hotel had 2 different type of staff they were either extremely helpful or very abrupt. One female receptionist walked away when we queried the additional charges saying "my shift is over" it is hard to fathom how the team can be so different in their approach. Later a male receptionist went through the ballooned was excellent at explaining what...

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Thank 5araml
Singapore, Singapore
Reviewed yesterday NEW

Overall a very pleasant experience.Staff on hand was helpful especially Manager Ms Sabatini who made the difference between a mediocre hotel and a truly 5 star experience.Other staff members could really take the cue from her. I would definitely stay with the Row again.

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Helpful?
Thank mdselim2016

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The revolutionary Row NYC hotel has pioneered a new era of individuality by meeting NYC's signature urban grit with grandeur - transforming one's stay into a completely contemporary experience. With a front row view to Times Square that's truly incomparable, our guests reside right in the middle of it all, with access to everything and anything - 24/7. Endlessly lounge-worthy, the Row NYC flaunts a spectacular lobby & statement spaces. Commissioned New York City inspired artworks electrify the atmosphere with animated light sculptures, and a digital art gallery by famed paparazzo Ron Gallela. Sitting in the bull's eye of Manhattan's most famous locales - including Broadway theaters, 5th Avenue shopping, Restaurant Row, world-class museums, Javits Center & nearby Central Park - the Row NYC is the ultimate New York City address. The hotel is ideally positioned just a few short blocks from Penn Station, the subway, and Port Authority Bus Terminal. LaGuardia, JFK and Newark airports are a 30 to 40 minute ride away. Valet & self-parking are available with convenience. The Row NYC boasts 1331 contemporary guest rooms on 28 floors, flaunting chic, Manhattan-inspired decor in white-hot hues mixed with unexpectedly vibrant custom furnishings. Other services include: Internet lounge in the lobby, Fitness studio, District M - a European express cafe, serving delicious sweet and savory pastries from NYC's finest bakeries and transforms into a chic Neapolitan pizza bar and cocktail lounge, serving hand-stretched pizzas and a curated selection of charcuterie and cheese from New York's famed Murray's Cheese Shop. Specialty cocktails, local craft beers and a live music lineup all contribute to an unforgettable evening. City Kitchen - Row NYC will also be home to a noteworthy food market. Offering cuisine from beloved New York City restaurants, it will be a way for guests and visitors to experience the city's most buzzed about food spots - without leaving the hotel. Iconic M: Open 24/7, our one-stop-shop for everyday essentials, including a wide range of international magazines and newspapers, snacks, fashionable souvenirs and toiletries. And, our concierge and multilingual staff are available for assistance - anytime. ... more   less 

Additional Information about Row NYC Hotel

Address: 700 8th Avenue, New York City, NY 10036-3901
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $186 - $695 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Row NYC Hotel 4*
Number of rooms: 1331
Reservation Options:
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Hotel Style:
#200 Luxury Hotel in New York City
#233 Romantic Hotel in New York City
#237 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Row NYC Hotel staff and other travellers.
287 questions
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Plaistow, New Hampshire
4 months ago
Glasgow, United Kingdom
London, United Kingdom

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Questions? Get answers from Row NYC Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
 of 5 bubbles 5araml, 9 Dec 2016 | Read review
“fourth floor has views”
 of 5 bubbles cochapin, 7 Dec 2016 | Read review
“Request a high floor”
 of 5 bubbles Jeccy56, 7 Dec 2016 | Read review
“If your going to stay here request a room at a higher level Very noisy”
 of 5 bubbles 300paulaw, 7 Dec 2016 | Read review
“Be sure to check in early...they will clean your room before the 4 pm check in ....”
  • Tv and closet
  • nice comfy bed
 of 5 bubbles Missvonlipi, 6 Dec 2016 | Read review
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