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Row NYC Hotel

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13,538 Reviews from our TripAdvisor Community

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Showing 9,551: English reviews
Houston
Reviewed 6 July 2016

We liked the location and compromised for the room size. Lack of counter space in toilet is very inconvenient. Front desk members did not show any intention to resolve our over charge issues by letting us talk to the manager.

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Helpful?
Thank taritc2016
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thank you for sharing this review with us, taritc2016. We're glad you enjoyed our wonderful location;however, it's upsetting you were not entirely satisfied with your overall stay at ROW NYC. Please know that we have made note of your concern and will be working to improve. We hope you'll be willing to give us another try in the future. Until...

Columbus, Ohio, United States
Reviewed 6 July 2016

We loved we were in Times Square. The hotel was very cool looking and clean and the price was reasonable for the area. There are good food places in the hotel, City Kitchen, which is a food court so it was easy to grab breakfast before we headed out for the day. We were traveling with a teen so we...

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Helpful?
Thank Juli C
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thank you for the fantastic review, Juli! We're delighted to hear how much you enjoyed staying at RowNYC! It's fantastic to hear you loved being located close to Times Square. We're pleased to know you liked our modern decor and the delicious food at City Kitchen. We look forward to hosting your family again next time you're in town! Thank...

Frederikssund Municipality, Denmark
Reviewed 6 July 2016

Perfect place almost in the heart of New York near Time Square. It is a 10 minutes’ walk to Time Square and walking distance other great places like Empire State Building, Chrysler Building, Central Park, Broadway or Madison Square Park with a view to the FlatIron Building. In addition, there is a subway nearby. The hotel is neat and clean...

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Helpful?
Thank Teddy B
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Hey Teddy, we appreciate you taking the time to write up this review of ROW NYC. It's awesome to know you enjoyed your stay with us, and we're elated that you would both recommend us and be excited to return again. We certainly hope you'll be back soon! We're very fortunate to be in such a prime location, and it's...

Chelmsford
Reviewed 6 July 2016

My wife and I stayed here to go to a Broadway show, and it was just what we needed: clean, well situated, and convenient. The valet service and City Kitchen were both excellent, as was the helpfulness of the staff. The room was simple, but had everything we needed. It was a great place to spend a quick night in...

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Helpful?
Thank johncL4943PT
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thank you for taking the time to share your review with us, John. We're very delighted to know how satisfied you and your wife were with everything at ROW NYC. We are constantly striving to provide our guests with exemplary hotel experiences, so please do not hesitate to let us know if there is any way we may better accommodate...

.
Reviewed 6 July 2016

Really nice hotel clean and good price very nice people. Everything was well managed we did not have any doubts. The hotel was in a perfect location. Fast service, definitely we will be coming back to stay.

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Helpful?
Thank juanrZ2190LG
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thanks so much for the awesome 5-star review, Juan! We appreciate you taking the time out of your day to share your experience with us and the fine people of TripAdvisor. It's wonderful to know how satisfied you were with everything at ROW NYC. We hope you know how much your review means to us. Nothing is more important to...

Providence, Rhode Island
Reviewed 6 July 2016

The location is one of the best parts of this hotel. It's modern and remarkably quiet. I read many mixed reviews and I think those who gave negative reviews just had unrealistic expectations. Although the room was small compared to hotels I've stayed in, in other cities there was plenty of room. This is NYC of course, one must make...

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Helpful?
Thank nkennedy17
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thanks so much for the awesome 5-star review! We really appreciate you taking the time to share your experience with us and the TripAdvisor community. It's wonderful to know how satisfied you were with everything at ROW NYC. We hope you know how much your recommendation means to us. Nothing is more important to us than providing our guests with...

Chandler
Reviewed 6 July 2016

The price listed on Trip Advisor was the price I paid (no hidden fees). The room was clean, comfortable, and quite. The staff was friendly and very helpful. The location was perfect! I would highly recommend staying here!

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Helpful?
Thank Jodi P
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thanks for taking the time to review our hotel. We're delighted to hear that you enjoyed your stay with us at ROW NYC. It's great that our staff made you feel welcomed and well accommodated. We appreciate your compliments and hope you know how much your recommendation means to us. Thanks again for reviewing us, Jodi. We hope to have...

Odessa, Texas
Reviewed 6 July 2016 via mobile

We were on the 18th floor, and the view from the window was nice, a bit noisy due to the traffic but not much of a bother. Bathroom door was a sliding door, and didn't lock. Hallways were humid but we weren't in them long. Elevators at night were crowded. Good place other than that.

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Helpful?
Thank fenrisucks
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thank you for taking the time to share your review with us. We're happy to know you enjoyed your stay at ROW NYC. Our team is constantly striving to provide each guest with an exemplary hotel experience, so please do not hesitate to let us know how we might better accommodate you in the future. Thanks again for reviewing our...

Frankfort
Reviewed 6 July 2016

I brought my granddaughter to NYC as her graduation gift. The location is perfect for a young adult looking for food and bright lights as well as for a senior adult needing to rest between outings. The room was comfortable and the bed was just like at home. We had a great time and will recommend ROW to our friends.

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Helpful?
Thank 766nadinec
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thank you so much for sharing your review with the TripAdvisor community. We are delighted to see that you enjoyed your stay with us to celebrate your grandaughter's graduation. We know our location is perfect for exploring all that New York City has to offer. We hope you come back and visit us again soon! Thank you again for the...

Norfolk
Reviewed 6 July 2016

AC filter was not cleaned in years, figured it out the 2nd day and just left it out. Check in was too busy should have had more receptionist. Rooms were small. Outlets did not all work. Customer service over phone was rude!

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Helpful?
Thank 842robint
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thank you for sharing your feedback! We are displeased that you did not have the best experience. Providing clean and comfortable rooms for our guest is an essential part of our service. Your concerns will be addressed with the right staff members and we appreciate you leaving us this review. We hope you will give us another opportunity to provide...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The revolutionary Row NYC hotel has pioneered a new era of individuality by meeting NYC's signature urban grit with grandeur - transforming one's stay into a completely contemporary experience. With a front row view to Times Square that's truly incomparable, our guests reside right in the middle of it all, with access to everything and anything - 24/7. Endlessly lounge-worthy, the Row NYC flaunts a spectacular lobby & statement spaces. Commissioned New York City inspired artworks electrify the atmosphere with animated light sculptures, and a digital art gallery by famed paparazzo Ron Gallela. Sitting in the bull's eye of Manhattan's most famous locales - including Broadway theaters, 5th Avenue shopping, Restaurant Row, world-class museums, Javits Center & nearby Central Park - the Row NYC is the ultimate New York City address. The hotel is ideally positioned just a few short blocks from Penn Station, the subway, and Port Authority Bus Terminal. LaGuardia, JFK and Newark airports are a 30 to 40 minute ride away. Valet & self-parking are available with convenience. The Row NYC boasts 1331 contemporary guest rooms on 28 floors, flaunting chic, Manhattan-inspired decor in white-hot hues mixed with unexpectedly vibrant custom furnishings. Other services include: Internet lounge in the lobby, Fitness studio, District M - a European express cafe, serving delicious sweet and savory pastries from NYC's finest bakeries and transforms into a chic Neapolitan pizza bar and cocktail lounge, serving hand-stretched pizzas and a curated selection of charcuterie and cheese from New York's famed Murray's Cheese Shop. Specialty cocktails, local craft beers and a live music lineup all contribute to an unforgettable evening. City Kitchen - Row NYC will also be home to a noteworthy food market. Offering cuisine from beloved New York City restaurants, it will be a way for guests and visitors to experience the city's most buzzed about food spots - without leaving the hotel. Iconic M: Open 24/7, our one-stop-shop for everyday essentials, including a wide range of international magazines and newspapers, snacks, fashionable souvenirs and toiletries. And, our concierge and multilingual staff are available for assistance - anytime. ... more   less 

Additional Information about Row NYC Hotel

Address: 700 8th Avenue, New York City, NY 10036-3901
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $186 - $695 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Row NYC Hotel 4*
Number of rooms: 1331
Reservation Options:
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Hotel Style:
#200 Luxury Hotel in New York City
#233 Romantic Hotel in New York City
#237 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Row NYC Hotel staff and other travellers.
287 questions
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Plaistow, New Hampshire
4 months ago
Glasgow, United Kingdom
London, United Kingdom

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Questions? Get answers from Row NYC Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
 of 5 bubbles 5araml, 9 Dec 2016 | Read review
“fourth floor has views”
 of 5 bubbles cochapin, 7 Dec 2016 | Read review
“Request a high floor”
 of 5 bubbles Jeccy56, 7 Dec 2016 | Read review
“If your going to stay here request a room at a higher level Very noisy”
 of 5 bubbles 300paulaw, 7 Dec 2016 | Read review
“Be sure to check in early...they will clean your room before the 4 pm check in ....”
  • Tv and closet
  • nice comfy bed
 of 5 bubbles Missvonlipi, 6 Dec 2016 | Read review
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