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Hyatt Herald Square New York

Booking.comUS$169*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hyatt Herald Square New York
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860 Reviews from our TripAdvisor Community

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Showing 733: English reviews
Lisboa, Portugal
Reviewed 11 November 2016

The location is very central, the staff was amazing. The size of the room was a litle small but it's okay for a short trip. Unfortunately i miss one drink at Up on 20 (rooftop lounge) maybe next time ...

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Helpful?
Thank Jose F
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We are delighted that you loved your stay with us. We strive to make sure every guest has a wonderful time with us. We hope to see you soon...

Oak Park, Il
Reviewed 9 November 2016

Probably the worst hotel I have stayed at in years. Hyatt needs to really reassess attaching it's name to this hotel. From the gay bar music blasting inside the lobby and outdoors, to the non functioning elevators, the 20 something staff who are very nice, who knew nothing of hotelier's responsibilities, who asked but did not give a late check...

Review collected in partnership with Hyatt Hotels
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4Thank Robert O
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We apologize that you did not enjoy your stay. I do believe we have reached out to you personally to discuss the opportunities. We hope you will give us another chance and please do not hesitate to reach out to me directly.

East Hampton, New York
Reviewed 8 November 2016 via mobile

Another absolutely great gem. I always make a stop here to grab food and a few drinks when I'm between work and personal travel outside of NY. The bar is staffed by world class staff and at this very moment their names escape me, but they leave a great impression every time. I will certainly be adding their names upon...

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Helpful?
Thank osric18
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Amazing, and wonderful that you had a great experience with us. We hope you come back again and stay with us.

South San Francisco, California
Reviewed 8 November 2016

Great location and excellent staff. Rooms are small but okay for a short business trip. Staff at breakfast remembered me from my last trip and were as always very friendly and attentive. Will definitely stay there next time.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Graeme F
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Thank you so much for reviewing your recent stay with us. We are glad you enjoyed your time here. Please come visit again soon...

Reviewed 8 November 2016

Absolutely loved this boutique hotel, the location is very central and close to many attractions including the Empire State Building, Madison Square Gardens, Macy's, Victoria Secrets etc. The staff were so friendly and couldn't do enough to ensure that our stay was memorable. We visited for my wifes 40th Birthday and on the day, when we returned to our room...

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Helpful?
Thank Simon P
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We are glad you enjoyed your stay with us. Please come back and visit us again soon!

Las Vegas
Reviewed 8 November 2016

From the moment we arrived from Las Vegas we knew this was the place to be. Not only was it centrally located to all the great attractions, but it was close to the central subway stop. It had all the benefits of a large hotel (bar, breakfast, room service, gym, etc...), but the quaintness of a small boutique hotel. The...

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Helpful?
Thank Trevor A
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We are thrilled you loved your recent stay with us. Please do come back to stay with us again soon.

Las Vegas
Reviewed 8 November 2016

Review collected in partnership with Hyatt Hotels
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Thank Trevor A
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

New York, New York, United States
Reviewed 8 November 2016

Review collected in partnership with Hyatt Hotels
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Thank Michael C
Spalding, United Kingdom
Reviewed 7 November 2016

The hotel was a great base for many of the cities major attractions, including just a meer 10 minute walk away from the Empire State building and even less so to MSG!! If you didn't fancy walking to the Empire State, you could simply go to the Rooftop Bar and have a personal view of the building yourself! Worth it...

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Thank lotsalottiee
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Thank you for taking the time to review your recent experience with us. We hope you come back and stay with us again soon.

Laguna Beach, California
Reviewed 7 November 2016

Review collected in partnership with Hyatt Hotels
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Thank iji123
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

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04/06/2017 05/06/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Concierge
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Discover the all new Hyatt Herald Square and upgrade your New York experience. A design inspired with a nod to the publishing industry and a flare infused by the fashion industry, our modern take on comfort and style is inspired by our Herald Square location. Guest rooms offer functional design, custom furnishings with pops of color and feature services to suit business and leisure travelers. The Den offers a lifestyle dining experience on the first level, featuring an array of small medium and large bites with a fresh take on American Classics, and a farm to table concept to bring you an array of fresh, delicious options. Grab a cup of our gourmet coffee from the Express Bar, featuring Stone Street Coffee, locally roasted in Brooklyn. Take in sweeping city views and specialty house infused cocktails at Up on 20 Rooftop Lounge. Stay on your health regime in our fitness center or catch up on work in the business center or in the Den. Personalized service meets fashion forward design in a great Herald Square location. ... more   less 

Additional Information about Hyatt Herald Square New York

Address: 30 W 31st Street, New York City, NY 10001-4403
Region: United States > New York > New York City > Midtown
Price Range: $306 - $686 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Herald Square New York 3.5*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hyatt Hotels Corporation, Orbitz, Travelocity, Hotels.com, Hotwire, Priceline, Cheap Tickets, Cancelon, TripOnline SA, getaroom.com and HotelsClick so you can book your Hyatt Herald Square New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Midtown West 31st Street Hotel New York City
Hotel Style:
#89 Romantic Hotel in New York City
#121 Family Hotel in New York City
#149 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Herald Square New York staff and other travellers.
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Questions? Get answers from Hyatt Herald Square New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a higher floor, and pay for the Empire State view.”
  • Type art: Room number.
  • Type art: Wood type-inspired sculpture in the room. Compositors would have look at this upside d
RogerB149, 20 May 2017 | Read review
“Amazing rooftop view in NYC”
Aym5047, 13 May 2017 | Read review
“Honestly, all the rooms I have stayed in here have been excellent.”
536caseyd, 28 Apr 2017 | Read review
“If Hyatt does not offer a reasonable rate, check Expedia and other online hotel booking sites.”
GlennY919, 27 Mar 2017 | Read review
“There is a rooftop deck with a beautiful view of Empire State building-go up, especially at night!”
getupdosomething, 14 Mar 2017 | Read review
5 of 5
Booking.com
US$169* /night
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Prices are for 1 room, 2 adults
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