We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hyatt Herald Square New York

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hyatt Herald Square New York
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

790 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hyatt Herald Square New York
See the most recent reviews
Showing 669: English reviews
Miami, Florida
Reviewed 26 July 2016

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Robin M
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Houston, Texas
Reviewed 26 July 2016

The norm for the main 'Hyatt' brand in major cities is usually large, atrium-like lobby spaces, where the scale of the guest is dwarfed by the hotel's design, decor and structure - beautiful but impersonal. This carries over to the rooms, which have a rather subdued style - quality but nothing unique. The Hyatt Herald Square succeeds in 'breaking the...

 Report
Helpful?
Thank FranknDebbie
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Thank you so much for taking the time to respond. We are so glad you loved your time with us. We will be sure to praise all the staff from your great review! They love the recognition! Come back soon...

London, United Kingdom
Reviewed 26 July 2016 via mobile

This hotel is fantastic. The roof top bar has amazing views and the cocktails made by Jared are to die for. In addition the bar wouldn't be the same without Brenda, who's kind hospitality made us feel like family. There are plenty of fine restaurants and eateries within close proximity to this well located hotel, however Damien's eggs are the...

 Report
Helpful?
Thank biggsyt
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Thank you so much for taking the time to respond. We are so glad you loved your time with us. We will be sure to praise all the staff you mentioned! They love the recognition! Come back soon...

Saint Paul, Minnesota
Reviewed 25 July 2016

Having experienced NYC for the first time in July, I have to say that the service at this hotel far exceeded my expectations. Hailing from the Twin Cities, I am very pleased to report that the staff at this hotel made my transition from “Minnesota Nice” Country seamless. I hope the Hyatt realizes how fortunate they are to have such...

 Report
Helpful?
1Thank MariDee W
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We are thrilled you took the time out to review our hotel and express the great time you had here. I will be sure to share it amongst the staff. Please be sure to come back and visit us again soon...

Florida, United States
Reviewed 25 July 2016

Small footprint for a nearly full service hotel. Great customer service from check-in to check-out. Rooms provide a creative use of space to provide more storage and amenities compared to comparably sized hotels.

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank David D
Kyle W, Owner at Hyatt Herald Square New York, responded to this review

Thank you for taking the time to review your experience at our hotel. We are thrilled you enjoyed your stay and we certainly do look forward to seeing you again soon...

Bournemouth, United Kingdom
Reviewed 25 July 2016

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank CCTOE
boston, United States
Reviewed 22 July 2016

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Douglas T
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

New York, United States
Reviewed 21 July 2016

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Sean H
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Baltimore, Maryland
Reviewed 20 July 2016

Traveled during the holidays with my family. The location was great because it was central to everything so the kids didn't complain about walking. The staff was very friendly and accommodating. Go to the roof for a beautiful view of the city. The only issues is other hotels I've stayed in have complimentary bottles of water in the hotel rooms...

 Report
Helpful?
Thank Ali M
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Thanks for reviewing our hotel. We're glad you liked the location and the rooftop. And I appreciate the feedback regarding the rooms.

Reviewed 20 July 2016 via mobile

Excellent hotel. Ideal location for both Midtown and Lower Manhattan. Taxi only $15 to most southern tip. Very clean rooms, efficient furniture. Roof top patio ideal for evening drinks. Walking distance to Penn Station. Very good value.

 Report
Helpful?
Thank Kroner27
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Thanks for reviewing us! We're thrilled you loved the hotel and location.

259 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (238)
Viewed
Bathroom (7)
Viewed
Room/Suite (29)
Viewed
Hotel & Grounds (34)
Viewed
Dining (6)
Viewed
View from Room (22)
Viewed
Family/Play Areas (2)
Viewed
Other (138)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Dining (3)
Viewed
Hotel & Grounds (4)
Viewed
Bathroom (2)
Viewed
Room/Suite (2)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
Hyatt Place New York Midtown South
Hyatt Place New York Midtown Sou...
#149 of 464 in New York City
1,681 reviews
Midtown
Hotel Chandler
Hotel Chandler
#126 of 464 in New York City
3,154 reviews
Midtown
Courtyard New York Manhattan/Herald Square
Courtyard New York Manhattan/Her...
#102 of 464 in New York City
677 reviews
Show Prices
Show Prices
Show Prices
Midtown
BEST WESTERN PREMIER Herald Square
BEST WESTERN PREMIER Herald Squa...
#105 of 464 in New York City
1,533 reviews
Chelsea
Courtyard New York Manhattan/Chelsea
Courtyard New York Manhattan/Che...
#117 of 464 in New York City
768 reviews
Midtown
Executive Hotel LeSoleil
Executive Hotel LeSoleil
#107 of 464 in New York City
575 reviews
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Discover the all new Hyatt Herald Square and upgrade your New York experience. A design inspired with a nod to the publishing industry and a flare infused by the fashion industry, our modern take on comfort and style is inspired by our Herald Square location. Guest rooms offer functional design, custom furnishings with pops of color and feature services to suit business and leisure travelers. The Den offers a lifestyle dining experience on the first level, featuring an array of small medium and large bites with a fresh take on American Classics, and a farm to table concept to bring you an array of fresh, delicious options. Grab a cup of our gourmet coffee from the Express Bar, featuring Stone Street Coffee, locally roasted in Brooklyn. Take in sweeping cityviews and specialty house infused cocktails at Up on 20 Rooftop Lounge. Stay on your health regime in our fitness center or catch up on work in the business center or in the Den. Personalized service meets fashion forward design in a great Herald Square location. ... more   less 

Additional Information about Hyatt Herald Square New York

Address: 30 W 31st St # 32, New York City, NY 10001-4403
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $258 - $669 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Herald Square New York 4*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Hyatt Hotels Corporation and Jetsetter so you can book your Hyatt Herald Square New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Midtown West 31st Street Hotel New York City
Hotel Style:
#90 Romantic Hotel in New York City
#122 Luxury Hotel in New York City
#122 Family Hotel in New York City
#150 Business Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hyatt Herald Square New York staff and other travellers.
20 questions
Ask a question

See all questions (20)

Questions? Get answers from Hyatt Herald Square New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the Empire State Building! Higher up means less traffic noise.”
 of 5 bubbles 116lorrainem, 13 Feb 2017 | Read review
“Ask for a room on the upper floors with a city view”
 of 5 bubbles Mandie1, 20 Jan 2017 | Read review
“Tall and narrow building, and doors can be noisy--but quiet overall. Mostly people working or for business.”
 of 5 bubbles nleesanchez, 10 Jan 2017 | Read review
“1207 was nice - not much of a view”
 of 5 bubbles jay-c2012, 5 Jan 2017 | Read review
“Rooms to the backyard are quieter”
 of 5 bubbles merethem2016, 3 Jan 2017 | Read review
5 of 5