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The Court - A St Giles Hotel

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2,009 Reviews from our TripAdvisor Community

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There are newer reviews for The Court – A St Giles Hotel
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Showing 1,555: English reviews
Montville, New Jersey
Reviewed 11 March 2015

Upon check in, I was greeted by friendly staff who asked if I would like an upgraded room! Why of course! I did not expect the amazing suite with the view of the Empire State Building! The room was updated very fashionably - nice living area with flat screen TV, separate closet and bedroom. Bathroom a little small- but this...

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Helpful?
Thank auntiebling
Christopher J, Front Office Manager at The Court – A St Giles Hotel, responded to this review

Dear auntiebling, Thanks so much for sharing your recent experience at The Court! We are always happy to offer a complimentary upgrade when available, and we’re delighted that you enjoyed one of our spacious, comfortable suites and that unforgettable view of the Empire State Building. While we do not have complimentary coffeemakers standard in our guest rooms, we are happy...

San Diego
Reviewed 6 March 2015

My experience with this hotel would cause me to visit again. It is very conveniently located three blocks from Grand Central Terminal. You can get anywhere by subway or train within a short walk. The Olympia Trails shuttle to/from Newark airport stops two blocks away ($16 one way, 45 minute ride). Similar for the JFK shuttle. The room was unusually...

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3Thank lifesaver1
Christopher J, Front Office Manager at The Court – A St Giles Hotel, responded to this review

Dear lifesaver1, Thanks so much for sharing your recent experience at The Court! We’re delighted to hear that you found us to be a great option, that you enjoyed your stay in our spacious, comfortable rooms, and that our prime location near Grand Central made for a great base to experience New York City. I’m sorry to hear that the...

Brisbane, Australia
Reviewed 5 March 2015

After flying over 24 hours from Brisbane, we got to The Court and was immediately greeted by the very friendly reception (sorry I can't remember her name). She upgraded us to an Executive Courtyard room which has a view of the Empire State. The room was spacious and very reasonably priced for a Manhattan hotel. It was also clean -...

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Helpful?
Thank AnnehastheTravelBug
Christopher J, Front Office Manager at The Court – A St Giles Hotel, responded to this review

Dear AnnehastheTravelBug, Thanks so much for sharing your experience at the Court from last summer! We’re so glad to hear that you enjoyed one of our spacious, quiet Courtyard King rooms, and the fantastic view of the Empire State Building. I’m sorry to hear that there were issues with billing during and immediately after your visit. While we are glad...

Boston, Massachusetts, United States
Reviewed 27 February 2015

Staying at The Court was a great experience. Great location, clean rooms and friendly staff. . Location - literally steps away from Grand Central. I love the East Side, it has all of the hustle and bustle that you expect from NYC but almost has a small neighborhood feel. Rooms - The building itself is pretty old but they have...

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Helpful?
Thank DuJuan A
Christopher J, Front Office Manager at The Court – A St Giles Hotel, responded to this review

Dear DuJuan A, Thank you so much for sharing you recent experience at The Court! We are delighted that you had a great stay with us and that you enjoyed our clean, spacious rooms. We’ll be sure to share your kind words with our Housekeeping Team—we love to hear when they leave a good impression. We certainly understand your hesitancy...

greater Boston
Reviewed 24 February 2015

For someone who has spend several hundred nights in hotels, and many of those in NYC for both business and pleasure, it's a stretch to say this stay was the WORST hotel experience I can remember, but it actually was. Before writing this review, I send 2 emails to the director of the hotel, and after getting no response, to...

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2Thank thelocalmediaguy
Christopher J, Front Office Manager at The Court – A St Giles Hotel, responded to this review

Dear thelocalmediaguy, Thank you for sharing your recent experience at The Court. I would like the opportunity to speak with you directly, if possible. We are disappointed to learn that your stay with us did not meet your expectations, and certainly did not live up to the standard of service that we strive to provide to each and every guest....

Sunderland, United Kingdom
Reviewed 22 February 2015

But...apart from that, the Hotel was clean, tidy and the staff were very friendly and helpful. For the price, it is excellently placed within reach of Times Square and surrounding attractions. Close to Central station and bus links. I would loved to have taken the bed home with us, it was so comfortable. My wife and I enjoyed our three...

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Helpful?
Thank Dave C
Christopher J, Front Office Manager at The Court – A St Giles Hotel, responded to this review

Dear Dave C, Thanks so much for sharing your recent experience at The Court! We pride ourselves in providing clean, comfortable rooms to each and every guest, and we are so glad that our friendly staff left such a great impression. Our luxury beds get high marks across the board, and it’s so great to hear that you enjoyed comfortable...

Idlewild, MD
Reviewed 22 February 2015

Found the hotel just by Googling accommodations near a specific landmark...the price for one night was reasonable seeing as I booked the same day. Check-in was smooth and I was even upgraded to a deluxe suite without having to ask! I was very pleased with the room, which was more like a 1-bedroom apartment. I loved that the bedroom had...

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1Thank Chennel
Christopher J, Front Office Manager at The Court – A St Giles Hotel, responded to this review

Dear Chennel, What a great review of your recent stay at The Court! We are always happy to provide a complimentary upgrade when available, and we’re delighted to that you enjoyed one of our lovely Suites during your visit. We’re so glad you found us through Google, and we hope to welcome you back for a future visit. Warm Regards,...

London, United Kingdom
Reviewed 15 February 2015 via mobile

Booked this hotel for its location and room size, then read the reviews and tried to change the booking, but couldn't! Location is good very close to grand central station, Empire State Building and a short walk from 5th avenue. We booked an executive suite as we travelled with our 2 children and size wise was good for NYC hotels,...

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5Thank 185Angel
Christopher J, Front Office Manager at The Court – A St Giles Hotel, responded to this review

Dear 185Angel, Thank you for sharing your experience at The Court in December 2014. We’re so sorry to hear that your visit did not meet your expectations, and we certainly understand your frustration. While we do inspect our sofabeds regularly, we missed two of them in this instance—our housekeeping team is using your feedback to make improvements and ensure that...

Pasadena, California
Reviewed 14 February 2015

Apparently St. Giles is the patron saint of Short and Thin Shower Curtains. I’ve stayed at this hotel a few times, and, while the rooms are quite stylish and comfortable, the bathrooms are from another era—when a tiny glass shelf was sufficient to hold all your toiletries, pedestal sinks (which I love) were the norm, and an industrial flusher was...

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Thank RescueBot
Christopher J, Front Office Manager at The Court – A St Giles Hotel, responded to this review

Dear RescueBot, Thank you so much for sharing your recent experience at The Court! We’re glad to hear you enjoy our spacious and stylish rooms, and our comfortable beds—and we agree, we could curl up on that chaise lounge anytime. We especially appreciate you sharing your feedback regarding the shower curtains. Our housekeeping team is looking into what we can...

London, United Kingdom
Reviewed 12 February 2015

Booked an anonymous hotel for a long weekend on Hotwire and got this at a great price. The room was well-appointed, good size, super clean and with a decent city view. Enjoyed staying here, though didn't use many of the hotel's services. The staff were helpful and very graciously dealt with a couple of difficulties we had (in no way...

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Thank Bigjohnnymac

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
The ultimate New York experience awaits you at The Court. While many hotels leave you feeling claustrophobic, The Court’s 199 spacious guest rooms (Superiors begin at 350 square feet) allow you to spread out in comfort and style. Signature Suites include the Empire Suite, the Chrysler Suite, and our fabulous Terrace Suites, featuring outdoor terraces with views of the city skyline. When you venture out, you will find yourself just steps away from Grand Central Terminal and the iconic Chrysler and Empire State Buildings. Icon Restaurant serves a variety of breakfast options each morning, while Court Bar mixes handcrafted cocktails by night. ... more   less 

Additional Information about The Court – A St Giles Hotel

Address: 130 E 39th St, New York City, NY 10016-0906
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Price Range: $285 - $544 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Court – A St Giles Hotel 4*
Number of rooms: 199
Reservation Options:
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Also Known As:
w New York City
The w Hotel
w Hotels New York City
w New York Court
Hotel Style:
#188 Luxury Hotel in New York City
#196 Business Hotel in New York City
#216 Romantic Hotel in New York City
#246 Family Hotel in New York City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Views and Location”
F5663GXbrendam, 14 Apr 2017 | Read review
“Courtyard rooms are quietest!”
KenE69, 8 Apr 2017 | Read review
“Get the Chrysler Building view!”
BiddyNZ, 22 Mar 2017 | Read review
“downstairs bar Was very expensive even at NYC rates . I believe it would have been cheapereported to buy from the in-room minight bar!”
stu2000a, 22 Mar 2017 | Read review
“The Tuscany Hotel us a sister property with a small gym that you can use.”
MrTInThePlaceToBe, 18 Mar 2017 | Read review
5 of 5