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Fairfield Inn & Suites New York Manhattan/Chelsea

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747 Reviews from our TripAdvisor Community

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Showing 594: English reviews
Reviewed 2 days ago NEWvia mobile

What a great accommodations find in the heart of Chelsea that is rather reasonably priced, has an awesome welcoming and attentive front desk staff, and serves a bountiful breakfast with a rich assortment (I realize it is standard variety of food at places like Fairfield) in an inviting bright space. Look forward to returning and venturing upstairs to what looks...

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Helpful?
Thank Jim H
Reviewed 5 days ago NEWvia mobile

Management should keep record of their guests name and reasonable requests. I was supposed to receive two packages and I told the management about them in advance, I gave them my full name and when they were delivered, the manager sent them away. I lost over 400 dollars. The manager didn't even apologize. Another thing, the wifi is really bad....

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Helpful?
Thank Lucianita C
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Hello Lucianita; I apologize for sending your package back with UPS. I had no notes on your arriving packages. The reason why I rejected it was no information in our system with your specific names. Do to the past bombing in Chelsea we do not accept packages for guest that are not in our computer system whether they are in...

Huntington Beach, California
Reviewed 6 days ago NEWvia mobile

I really enjoyed our stay at this centrally located hotel. We didn't spend much time in our room but the hotel was very clean. Small room but standard for NYC. The breakfast was very good for inclusive breakfast standards. (Scrambled eggs and bacon, oatmeal , yogurt and fresh fruit). The location is in the floral district. So refreshing to walk...

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Helpful?
Thank lisa a
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Hello; I appreciate you taking the time to share your feedback with us. I am very happy to know that you were satisfied and enjoyed our guest services. Our hotel is situated in the prime location in NYC and in the center of the flower district. We are Happy to hear that you liked our complimentary breakfast and it was...

Reviewed 6 days ago NEW

Fantastic location - Close to Chelsea Markets, Flat Iron District, subway stops etc. The staff were very helpful, from the moment we checked in to the moment we left, they were quick to answer any questions and did so in a professional and friendly manner. The rooms are small - but you're not in NYC to stay your room! They...

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Helpful?
Thank Kylie_louise_84
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Good day Kylie; Thank you for such positive feedback, Our goal is for you to have a comfortable and relaxing stay. Our entire staff is dedicated to the mission of being the cleanest and friendliest hotel in the area by anticipating your needs and exceeding your expectations. I apologize for the Breakfast Area being overcrowded please give us another chance....

Reviewed 1 week ago via mobile

Excellent location for getting around. Double room was small, but very nice and clean. Breakfast was a nice start to the day, but get down early. Area is very quiet and close to subway, which is a big plus.

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Helpful?
Thank Spencer E
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Thank You for you positive feedback, on behalf of our Staff we thank you for your feedback. Our entire staff is dedicated to the mission of being the cleanest and friendliest hotel in the area by anticipating your needs and exceeding your expectations We hope that you come back and stay with us upon your next visit to New York...

Reviewed 1 week ago

A nice Fairfield Inn, conveniently located on 28th between Sixth & Seventh Aves. No restaurant/Bar but a good breakfast area that is included. Several local restaurants are within walking distance. Mustang Harry's is at the end of the block on 7th. Clean, consistent housekeeping. Free Wi-Fi throughout the building. Nice breakfast offerings or hot & cold items. The staff is...

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Helpful?
Thank CaptJason
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Hello; Thank You for you positive feedback, on behalf of our Staff we thank you for your feedback. We hope that you come back and stay with us upon your next visit to New York City. Once again, I would like to thank you again for choosing the Fairfield Inn & Suites by Marriott Chelsea and we hope to see...

Washington DC, District of Columbia
Reviewed 2 weeks ago

I really like this hotel. With a complimentary breakfast and comfortable bed, it was a great place to stay for a couple of getaway nights in NYC. Since it was within walking distance of Penn Station I didn't have to pay for a taxi. Front desk staff is very friendly and welcoming. Some caution: I walked right past this place...

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Helpful?
Thank DCSVPE
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Hello; Thank you for the positive feedback on this review. it seems that you had a few issues on your entire stay. We apologize for that inconvenience. we hope that the Positive accommodations out weighed the negative issues. Please feel free to contact me directly at the property so that we are able to correct those issues that transpired during...

njblanks
Reviewed 2 weeks ago via mobile

Great location , friendly staff , decent breakfast . Rooms are small and bathroom is even tinier . The cleaning staff was mediocre . Must see - rooftop deck . Beautiful view of the Empire State Building and the old Met bldg

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Helpful?
Thank njblanks
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Hello; I appreciate you taking the time to share your feedback with us. I am very happy to know that you were satisfied and enjoyed our guest services. Our hotel is situated in the prime location in NYC and in the center of the flower district and a Beautiful view of the Emire State Building, I am glad that our...

San Juan, Puerto Rico
Reviewed 3 weeks ago

The beds were perfect to get a much needed rest, the staff was amazingly helpful, this was close to everything we needed. The view was amazing, everything was just perfect, I couldn't find one thing wrong with this hotel except I had to wait an entire minute or two for the elevator, but that is the only "bad" thing I...

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Helpful?
Thank Tristalia
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Hello Tristalia; Thank you for your positive feedback and for staying with us at the Fairfield Inn Manhattan Chelsea. Our entire staff is dedicated to the mission of being the cleanest and friendliest hotel in the area by anticipating your needs and exceeding your expectations. It always good to hear and see reviews from a satisfied guest. We hope that...

Allentown, Pennsylvania
Reviewed 4 weeks ago

I enjoyed every minute of my stay at this hotel. We asked for early check in and when we arrived, I was very happy that in fact the roon was ready, The room was clean and perfect for a NYC hotel.Our room (4th Floor) had a perfect view of the Empire State Building. Close to Penn Station and Madison Square...

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Helpful?
Thank Lillibeth123
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Good day Lillibeth123; Thank you for your positive feedback, Our goal is for you to have a comfortable and relaxing stay. We are happy that we were able to accommodate you with your early arrival request. Our entire staff is dedicated to the mission of being the cleanest and friendliest hotel in the area by anticipating your needs and exceeding...

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Fairfield Inn & Suites New York Manhattan/Chelsea

Address: 116 W 28th St, New York City, NY 10001-6101
Region: United States > New York > New York City > Chelsea
Price Range: $194 - $742 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan/Chelsea 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Fairfield Inn And Suites New York Manhattan/Chelsea
Fairfield Inn & Suites New York Manhattan/Chelsea Hotel New York City
Hotel Style:
#85 Business Hotel in New York City
#130 Romantic Hotel in New York City
#131 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites New York Manhattan/Chelsea staff and other travellers.
18 questions
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Questions? Get answers from Fairfield Inn & Suites New York Manhattan/Chelsea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better”
 of 5 bubbles Kylie_louise_84, 5 Dec 2016 | Read review
“Can be pricey on weekends & near holidays.”
 of 5 bubbles CaptJason, 1 Dec 2016 | Read review
“See if you can get a high room with a view of the Empire State Building. The Marriott Elite floor is 18.”
 of 5 bubbles DCSVPE, 26 Nov 2016 | Read review
“Ask for the higher floors so you can get a better look at the Empire State Building”
 of 5 bubbles Lillibeth123, 12 Nov 2016 | Read review
“All seemed good”
 of 5 bubbles 68brucef, 6 Nov 2016 | Read review
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