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Fairfield Inn & Suites New York Manhattan/Chelsea

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781 Reviews from our TripAdvisor Community

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Showing 621: English reviews
Bloomington, Indiana
Reviewed 7 February 2017

Hotel is in a great location if you want to explore NYC -- two different subway stops within a block either way, and very walk-able to all midtown locations. Room was New York small, but nice. Bed remarkably comfortable. And breakfast provided - which surprised us in midtown New York at this amazing price. What stood out most was the...

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Helpful?
1Thank Melanie P
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Melanie P, Hope all is well. Hi again :-) I hope you received the email I sent you yesterday. I am very happy to read your review on Tripadvisor and thank you for sharing your great stay experience with everyone! Trisha will be thrilled to read your review on Tripadvisor, I appreciate you taking the time to post the...

Natick, Massachusetts, United States
Reviewed 4 February 2017 via mobile

Great hotel in Chelsea that is pretty close to the Flatiron District with lots of great restaurants. During the daylight hours the streets outside this place were lined with beautiful plants of all kinds- even in the middle of January. I was happily surprised at how neat and clean the rooms were and the bed was very comfortable. They have...

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Helpful?
1Thank JWC_54
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear JWC_54, I am very delighted to know that you enjoyed our clean and comfortable room, and the beautiful plants right outside of the hotel. It is very rewarding to earn 5 stars from you, thank you! My team and I look forward to your next stay with us. If there's anything you need, please do not hesitate to contact...

Vancouver
Reviewed 2 February 2017

Stayed her for 4 nights in the last week of January. Booked directly via hotel. Pros -Close to two subway lines. Convenient location -Safe neighbourhood -Breakfast included (yogurt, cereal, fruit, egg, sausage patties, muffin, juice, coffee and make your own waffle) it's not the highest standard but when it's included with your stay, it's very good) Staff seems to be...

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Helpful?
3Thank Blythediva
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Blythediva, Thank you very much for taking the time to share such detailed review. I am glad that you enjoyed staying with us overall. I will review the areas that need improvement with the team, I apologize for the inconvenience Blythediva. I hope you would choose to stay with us again in the near future. My team and I...

Frankfurt, Germany
Reviewed 30 January 2017

Recently stayed here for one night on business. Hotel is small, but clean. My room did have an odd, pungent chemical smell which I attributed to cleaning products (although it smelled uncomfortably close to very strong body odor). My room was otherwise clean with no issues. The hotel is reasonably quiet for New York - although I could hear people...

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Helpful?
Thank aliavoyage11
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear aliavoyage11, Thank you very much for taking the time to share your feedback with us. I am very happy to know that you liked our friendly staff and great location for walking around the city. I will review the breakfast selections and add more varieties of healthy items on top of the brand standard food choices. We appreciate you...

Reviewed 24 January 2017

In October of 2016, a colleague and I had a business trip to NYC. Our first time there. We selected this hotel due to it's location in Manhattan. Yes, it was expensive, but not as expensive as some other hotels 'closer to the the action'. Our room had two double beds and full bath. The room itself was tiny that's...

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Helpful?
Thank Renedef
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Renedef, Thank you for sharing your feedback with us and considering our hotel for future trips to NYC. For being in the prime location in NYC, our guest rooms are not as big as the Fairfield Inn hotels out of the city. However, we do provide the warm and friendly service to every guest of ours. We want to...

Dallas, Texas
Reviewed 23 January 2017 via mobile

I spent Thurs-Sunday night there while visiting my daughter who is in NYC for work for about a month. Room was very small (it is NYC) but it was quiet, clean and comfortable, wifi worked well, and shower had lots of hot water. Rooftop terrace is nice. Staff was friendly and helpful. Breakfast room is small but I could always...

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Helpful?
Thank Dan C
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Dan C, Thank you very much for sharing your review with us. I am glad to know that you had an enjoyable stay with us from the quiet and clean room, hot shower, nice rooftop, friendly staff to the complimentary coffee and prime location of the hotel. When will you be coming back to us again? My team and...

Reviewed 12 January 2017 via mobile

We have booked this room in advance for New Year's Eve. Arriving at the hotel the gentleman who welcomed us was very nice giving us the hours of breakfast and the WiFi password. We have booked a room with a view,they gave us a room on the 7th floor,good location of the room,small for the criteria of the American size...

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Helpful?
1Thank tassos m
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear tassos m, First foremost, please allow me to extend my sincerest apologies to you for the inconvenience you had during the 12 nights stay with us. I greatly appreciate you taking the time to share your feedback which gives me the opportunity to address and fix the issues, thank you! I promise you that what you experienced are absolutely...

New York City, New York
Reviewed 8 January 2017 via mobile

My sister's families from Delaware and my mom came in from Asia; happy to book the hotel under friends' recommendation. They checked in Friday; were never informed that weekend construction will start (at 6AM!!!) until their arrival. Never again.

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Helpful?
1Thank pollyanywhere
Pauline C, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Hello Polly, Thank you for taking the time to review our hotel in regards to your family's recent stay at the Fairfield Inn & Suites New York Manhattan/Chelsea. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We understand how frustrated you are and...

Boston, MA
Reviewed 5 January 2017

The Fairfield Inn is located in an up-and-coming area of NYC with lots of restaurants and is within a short walking distance from Penn Station. Rooms are nicely furnished and spacious, with decent bathrooms. I stayed at high floor rooms and there was little street noise. Still, spending $350/night at times at this location gives you pause and raises expectations....

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Helpful?
Thank pace_ripley
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear pace_ripley, I am very sorry to hear the unsatisfactory stay you had. Can you please contact me directly at 212-206-0998 extension 3004? I would like to know more about the water issue you experienced in the room. We have not received any guest concerns about water or hot water issue, I will definitely look into this matter. I look...

Brisbane, Australia
Reviewed 4 January 2017

Stayed here for 4 nights and really enjoyed it. Excellent location and a nice room which had a good bed and nice bathroom. Not worth the price that we paid but thats new york at new years. Only negatives would be the breakfast area is too small and the wait for breakfast is too long. Overall i really enjoyed my...

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Helpful?
Thank Callum C
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Callum C, On behalf of the hotel, I would like to thank you for sharing your great review on Tripadvisor. We are delighted to know that you really enjoyed the stay with us. When will you visit us again? Hopefully very soon :-) We look forward to seeing you and your family again. Take care! Helen Guon General Manager

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Choose Fairfield Inn & Suites by Marriott New York Manhattan/Chelsea for your home-away-from-home as you visit New York City. We are a top choice among hotels in Chelsea, NYC, offering a perfect location near Chelsea Market, Chelsea Piers, the Financial District, the Empire State Building, High Line, and Metropolitan Pavilion. Our hotel sits in the Flower District, close to the subway that can take you anywhere you want to go in Manhattan. Stay with us and experience a memorable and easy trip to NYC. We offer comfortable and spacious accommodations that include free Wi-Fi, well-lit work desks, and plush bedding. Our hotel provides a free daily breakfast, a full-service business center, and a well-appointed fitness center. Walk to restaurants, bars, and more from Fairfield Inn & Suites by Marriott New York Manhattan/Chelsea, and enjoy staying in a hotel that is a smart choice among hotels in NYC and in Chelsea, NYC. ... more   less 

Additional Information about Fairfield Inn & Suites New York Manhattan/Chelsea

Address: 116 West 28th Street, New York City, NY 10001
Region: United States > New York > New York City > Chelsea
Price Range: $299 - $643 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan/Chelsea 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Fairfield Inn & Suites New York Manhattan/Chelsea Hotel New York City
Fairfield Inn And Suites New York Manhattan/Chelsea
Hotel Style:
#85 Business Hotel in New York City
#129 Romantic Hotel in New York City
#130 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites New York Manhattan/Chelsea staff and other travellers.
23 questions
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Minnesota
9 months ago
san francisco
Rye, New York

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Questions? Get answers from Fairfield Inn & Suites New York Manhattan/Chelsea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to city view overlooking 28th but don't expect to see anything too famous!”
jclc1213, 10 Apr 2017 | Read review
“quieter rooms are high floor in back”
evemilrodh, 12 Mar 2017 | Read review
“-Taxi ride to LGA airport was $37 including toll (tips extra) -corner rooms smaller (picture of floor plan attached ).”
Blythediva, 1 Feb 2017 | Read review
“The higher the better”
Kylie_louise_84, 5 Dec 2016 | Read review
“Can be pricey on weekends & near holidays.”
CaptJason, 1 Dec 2016 | Read review
5 of 5