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YOTEL New York at Times Square West

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GreenLeadersPlatinum level
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YOTEL New York at Times Square West
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10,099 Reviews from our TripAdvisor Community

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There are newer reviews for YOTEL New York at Times Square West
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Showing 6,567: English reviews
Reviewed 18 December 2014 via mobile

I was fortunate enough to get a "test" room with the new mattress they plan to install throughout the hotel. All I can say is wow, this is the best mattress I've had in any hotel, it seems to be a very high end memory foam build, whatever it is I love it! This is such a cool hotel don't...

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Helpful?
Thank Phil W
Daniela D, Manager at YOTEL New York at Times Square West, responded to this review

Dear Phil W, We appreciate the fact that you took the time to post a review about our new mattresses! We've listened to the feedback and have made every effort to ensure the comfort of all of our guests in the new year. We've taken the time to ensure we make the right decision and we're looking forward to replacing...

Sugar Land, Texas
Reviewed 18 December 2014

Unusual rating for a hotel I was unable to stay at due to some unforeseen circumstances, but any hotel that employees folks like Andrew deserve multiple compliments Andrew was curious, professional and had a can do attitude in ensuring my credit card charges were addressed timely and accurately When I find my self back in NY (monthly) I will not...

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Helpful?
Thank Ira C
Jose N, Manager at YOTEL New York at Times Square West, responded to this review

Hello Ira C! Thank you for sharing your feedback with us! It is always a pleasure to know our guest are experiencing full satisfaction at every touch point. We will make sure to pass along your compliments to Andrew in Accounting. Jose - Assistant General Manager

hamilton
Reviewed 17 December 2014

my husband and I stayed here for five nights it was great cleaned every day staff was very helpful ,we were on the 20th floor 2022 a good view to the Empire State Building . We were in New York we were there for Black Friday for the sales we went to the Empire State and waited for six hours...

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Helpful?
Thank tab1967
Jose N, Manager at YOTEL New York at Times Square West, responded to this review

Hello tab1967! We appreciate you taking the time to post your positive experience with us! We consistently strive to achieve this satisfaction for all of our hotel guests and always welcome and appreciate your feedback and suggestions. We hope to see you soon! If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to...

Orangevale, California
Reviewed 17 December 2014

We have been staying at Yotel for 4 years in a row (we visit NYC every December), and just last year I wrote a review sharing how much I loved this place. Unfortunately this year was quite a shock! First we found the internet in our room was nonfunctional - couldn't even download email - and the bed was not...

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Helpful?
1Thank Joanne M
Jose N, Manager at YOTEL New York at Times Square West, responded to this review

Hello Joanne M! Thank you for your review. Our sincere apologies about the internet. We understand a reliable WiFi connection is critical, and apologize for the fact we did not deliver this when you stayed. Our hotel cabins are kept at the utmost level of cleanliness and we are upset that your cabin did not meet your expectations. We will...

Macungie, Pennsylvania, United States
Reviewed 16 December 2014

Yotel was amazing. Everything from the decor to the service was top-notch - very hip, very "New York". The staff was extremely helpful and personable. The cabins are very clean, modern and comfortable with no noise! Location was perfect...minutes from everything. Would highly recommend and stay at again and again!

Review collected in partnership with this hotel
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Helpful?
Thank Krista K
Jose N, Manager at YOTEL New York at Times Square West, responded to this review

Hello Krista K! Thank you for taking the time to share your feedback with us! It is always a pleasure to know that our guests are experiencing satisfaction at our hotel as intended by our crew members. We hope to see you soon! If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to...

Isle of Palms, South Carolina
Reviewed 16 December 2014

The bellman who greeted us was Nelson who was most helpful and very nice to our ten year old grandson. All of the staff were very friendly and accommodating. Our room was small, but looked uptown at all the buildings. Our grandson was intrigued by the view. The hotel is very clean. The elevators are sometimes slow, but this is...

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Helpful?
Thank Turtlemac
Jose N, Manager at YOTEL New York at Times Square West, responded to this review

Hello Turtlemac! Thank you for posting your 5 Star review with us! We are so pleased to hear you enjoyed your recent stay. We hope to see you soon! If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to us at reservations@yotelnewyork.com. Jose - Assistant General Manager

Reviewed 16 December 2014

Great and good prices like for this location, Subway is a 10 minutes walk, close to Times Square. Great location nearby locations for breakfast, lunch, dinner etc. Groundstaff very friendly and helpfull - specially Dan.

Review collected in partnership with this hotel
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Helpful?
Thank Rafal M
Jose N, Manager at YOTEL New York at Times Square West, responded to this review

Hello Rafal M! Thank you for sharing your positive experience with us! We sincerely value your time with us and are looking to welcome you again at our hotel. We will make sure to pass along your compliments to Dan in Ground Control. Jose - Assistant General Manager

Kingsport, Tennessee
Reviewed 16 December 2014

Reasonably priced for NY. We had a sandwich and fries large enough to share. Wait staff attentive and served quickly.

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Helpful?
Thank LGH65
Kingsport, Tennessee
Reviewed 16 December 2014

My first trip to New York trip was a surprise Christmas gift from my husband, son/daughter and their spouses. This was a good choice to accommodate all of us although on separate floors. Early checkin was not a problem. Very easy check in and room was small, but very clean and all that we needed as we were sightseeing. Shower...

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Helpful?
Thank LGH65
Daniela D, Manager at YOTEL New York at Times Square West, responded to this review

Dear LGH65, How nice of you to take the time to mention our great staff, especially Karina at Mission Control. I'm so happy to share your comments with the entire team. I'm thrilled to know that you enjoyed your stay with us and were able to take advantage of our complimentary beverage galley. Thank you for your feedback, we hope...

Reviewed 15 December 2014

Yotel was a very funky place. Location was great and staff was extremely friendly, especially Karina. She helped me get a room on a high floor and away from the elevator because I told her about my sensitivity to noise. She also helped me everyday with directions and a car rental with a smile on her face. Beds were a...

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Helpful?
Thank alepo12
Daniela D, Manager at YOTEL New York at Times Square West, responded to this review

Dear alepo12, Thank you for taking the time to post a review. I'm pleased to know that Karina provided you with friendly and helpful service during your stay. We believe we have the best staff in the city and I'm glad that you agree. Since you prefer a softer mattress,I'd like to suggest for you to request a mattress topper...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
FOUR @ YOTEL New York
FOUR @ YOTEL New York
Cuisines: American, Bar, Pub
Terrace @ YOTEL New York
Terrace @ YOTEL New York
Cuisines: Bar, American, Pub
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
YOTEL is a first class hotel experience at an affordable price. Check in is all about efficiency, with kiosks that are your digital receptionist where you confirm your booking and grab your room key. The Midtown NYC hotel's 713 cabins offer guests a beautifully designed, flexible smart space to suit individual needs to relax, refresh, connect, and sleep. On the hotel's main level, 'FOUR,' you will find Mission Control, a futuristic, fully-equipped concierge desk for one-stop service 24/7. Also on 'FOUR' is a restaurant, an outdoor terrace space, a deluxe lounge and bar with private meeting rooms, a gym and flexible Studio for a range of events, a unique lounge space for working or relaxing, and work stations to catch up on email or browse the web. Guests can also enjoy access to complimentary WiFi and domestic calls. Conveniently located near Times Square, this Midtown Manhattan hotel provides business and leisure travelers with easy access to New York City attractions, corporate offices, and much more. ... more   less 

Additional Information about YOTEL New York at Times Square West

Address: 570 Tenth Avenue, (West 42nd Street), New York City, NY 10036-3001
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: $269 - $665 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — YOTEL New York at Times Square West 4*
Number of rooms: 713
Reservation Options:
TripAdvisor is proud to partner with World Independent Hotel Promotion, Hotels.com, Despegar.com and Jetsetter so you can book your YOTEL New York at Times Square West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Yotel New York At Times Square West Hotel New York City
Hotel Style:
#3 Green Hotel in New York City
#80 Romantic Hotel in New York City
#86 Family Hotel in New York City
#92 Business Hotel in New York City
#98 Luxury Hotel in New York City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up gives better city view”
 of 5 bubbles Wolfie67, 23 Mar 2017 | Read review
“We had the Room 2124 and we had a very nice view ;)”
 of 5 bubbles siarch, 21 Mar 2017 | Read review
“Very Modern, great location, excellent service”
 of 5 bubbles I2038AMandreac, 20 Mar 2017 | Read review
“Check the website for room photos before you book”
 of 5 bubbles RDF44, 19 Mar 2017 | Read review
“no real bad rooms, all are efficient...have not stayed enough to have the access to the fourth floor cabins...”
 of 5 bubbles SkotBeau, 16 Mar 2017 | Read review
5 of 5