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Conrad New York

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2,866 Reviews from our TripAdvisor Community

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Showing 2,606: English reviews
Midwest
Reviewed 1 week ago

I have to echo what an earlier reviewer said here, the front desk staff (some) and the bellmen (I also was never acknowledged coming or going) need some work. But the hotel itself, the room, the location are all wonderful. I made a reservation with American Express Platinum. The short version: who knows if the Conrad was at fault or...

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Helpful?
2Thank BCparent
ConradNewYork, General Manager at Conrad New York, responded to this review

Many thanks for your feedback, we are glad to read that you enjoyed your stay with us. Very sorry to learn that you didn't feel that our colleagues were attentive, they truly pride themselves on the service standards they provide. We'd love to learn more about your check-in experience and encourage you to reach out to our front office director...

London, United Kingdom
Reviewed 1 week ago via mobile

Stayed at the Conrad in 2013 and then again in Oct 2016. Never disappoints! Fabulous hotel, fantastic room and professional staff. The rooms are modern with all the amenities you would need. The hotel for me in NYC.

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Helpful?
1Thank Suffwan
ConradNewYork, General Manager at Conrad New York, responded to this review

Thank you for the wonderful feedback. We are so thrilled that you continue to join us at Conrad New York. We can't wait to welcome you back to the hotel and NYC. Best, Robert H. Rechtermann

Chicago, Illinois
Reviewed 1 week ago

Have stayed at this property before and it is constantly improving. The room was large and well appointed with a lovely river view. Service could not have been better from the time we checked in on Tuesday through our checkout on Sunday. The complimentary breakfast for being a Hilton Diamond member was excellent and the staff at the restaurant were...

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Helpful?
2Thank George R
ConradNewYork, General Manager at Conrad New York, responded to this review

Thank you, George! Wonderful that you decided to join us for a return visit to Conrad New York. Your kind feedback on our breakfast options and your interactions with our colleague, Luis, are greatly appreciated and will be shared with the rest of our team. We look forward to hopefully welcoming you back for another stay. Best, Robert H. Rechtermann

Reviewed 1 week ago

Pros, awesome room in a quiet and clean part of town. Great view of the water. The shower is so relaxing. Housekeeping staff is nice. Cons, front desk isn't friendly, hand the key and go. No directions to elevator, no HH breakfast info. Upon returning, doorman and front desk never say hi or welcome back even if you are 2...

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Helpful?
2Thank Leila318
ConradNewYork, General Manager at Conrad New York, responded to this review

Thank you for the feedback, Leila. Great to read that you enjoyed the location of the hotel as well as the views and our popular rainfall showers. However, we are sorry to learn that you didn't feel that our front office team and doorman were not friendly towards you. They do strive to offer five star service to all of...

Mason, Ohio
Reviewed 1 week ago

The Conrade is a Great Hotel in a Great Part of New York Great location, nice view of the Hudson River Very nice Whole Foods store close by, movie theater located on site Easy access to many parts of the city

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2Thank Y8943CEthomasg
ConradNewYork, General Manager at Conrad New York, responded to this review

Many thanks for this wonderful feedback. We are looking forward to welcoming you back for a future visit to Conrad New York. Best, Robert H. Rechtermann

Ely, Minnesota
Reviewed 1 week ago

Exception service and everyone has a smile on their face. Fabulous breakfast buffet on the weekends. If you are traveling with family book a room with two bathrooms. Fast elevator service. A very modern Place. The light switch system take some getting familiar with. Very hi Ted. Great location butcab drivers need to be educated. It's $20 to midtown.

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Helpful?
1Thank blacklake
ConradNewYork, General Manager at Conrad New York, responded to this review

Many thanks for the wonderful feedback on your recent stay at Conrad New York. We are so happy that you enjoyed your stay. Looking forward to welcoming you back for another stay. Best, Robert H. Rechtermann

New York, United States
Reviewed 1 week ago

Great place to stay. Great location near World Trade Center memorial and new Freedom Tower, terrific customer service, beautiful rooms and lobby. We've stayed at the Conrad before, and I'm happy to say that every experience there is just wonderful. We generally stay with our two kids in a two double bed room suite and it's plenty of room for...

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Helpful?
1Thank Charles Y
ConradNewYork, General Manager at Conrad New York, responded to this review

Many thanks, Charles. We are so thrilled to read that you enjoyed your stay with us and that your family also enjoys the spaciousness of our suites. We can't wait to welcome you back for another visit. Best, Robert H. Rechtermann

San Marino
Reviewed 1 week ago

Conrad hotel New York seems very messed up in organization. We bought breakfast package along with our hotel reservation. However, our kids don't really like the food and in comparing to other 5 star hotels, the food here at conrad doesn't really meet our expectation. We are quite disappointed at the food here. Then, I called the front desk around...

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Helpful?
2Thank Yue W
ConradNewYork, General Manager at Conrad New York, responded to this review

Thank you for the feedback, Yue. We are sorry to learn that your experience at our wonderful hotel was less than satisfactory. We would like to learn more about your stay with us, in order to ensure that you do come back for a more memorable stay at Conrad New York. Please email us at nycci.conradny-executiveoffice@conradhotels.com so that we may...

Reviewed 1 week ago via mobile

First let me start that the location of this hotel is good and gives you a solid base to explore lower Manhattan. The hotel lobby looks stunning and the rooms are spacious and contain most you would be looking for (we stayed on the 9th floor room 926 with view on the river). There were some issues though that I...

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Helpful?
1Thank Matthijs B
ConradNewYork, General Manager at Conrad New York, responded to this review

Thank you for your feedback, Matthijs. We are very sorry to learn about your delayed check-in and experience with our front desk. Our team is further looking into the matter and we can assure you that this is not usually the case. We hope you did enjoy the honeymoon and birthday amenities that were sent to your suite, very sorry...

Auckland Region, New Zealand
Reviewed 2 weeks ago via mobile

Generally a good hotel with an excellent location and great sized rooms. Does not have a executive lounge but lower level restraunt was good value. Lifts can take time. An area that is welcoming and nice walk to battery park along the water front.

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1Thank Carey S
ConradNewYork, General Manager at Conrad New York, responded to this review

Thank you for sharing, Carey. We are pleased to read about your stay with us and appreciate your kind feedback on our hotel. While we do not offer an executive lounge, we do offer special amenities for our HHonors members. We hope to have another opportunity to welcome you back to the hotel soon. Best, Robert H. Rechtermann

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Staying in TriBeCa

Neighbourhood Profile
TriBeCa
What’s in a name? In this case it is the unique title of “Triangle Below Canal Street” that became a popular nickname in the 1970s. An attractive neighbourhood filled with handsome lofts on the edge of the Financial District, this lovely slice of Manhattan offers plenty of fine dining experiences and art galleries. Plus, it’s home to the city’s most exciting film event, the Tribeca Film Festival, that takes place here every year. TriBeCa is a great place to take a leisurely stroll before stopping into one of the many local restaurants or bars for a satisfying meal and cocktail. You’ll see families out for an afternoon walk, and don’t be surprised to come up with the occasional celebrity sighting. With such a great vibe, many of the city’s most famous residents call this neighbourhood home.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of lower Manhattan's Battery Park City, the Conrad New York is a new contemporary all-suite luxury hotel. With magnificent views of the Hudson River, this exceptional hotel is adjacent to Hudson River Park, in close proximity to many of the city's important and historic landmarks and prominent neighborhoods, including TriBeCa and SoHo. The Conrad New York offers a new standard of luxury, featuring 463 spacious guest suites that average over 430 square feet, each outfitted with integrated technology, complimentary WiFi, two flat-screen HD televisions and individual climate control, as well other unparalleled in-room amenities. Sixteen stories above street level, the hotel features a striking seasonal rooftop bar providing stunning views of the Statue of Liberty and New York Harbor. The hotel boasts over 30,000 square feet of adaptable meeting space, including the 6,200 square-foot Gallery Ballroom; Danny Meyer's Union Square Events will be the exclusive food and beverage partner of the hotel's onsite conference and event facilities. The Conrad New York is pursuing Leadership in Energy and Environmental Design (LEED) Gold certification. ... more   less 

Additional Information about Conrad New York

Address: 102 North End Avenue, New York City, NY 10282-1238
Region: United States > New York > New York City > TriBeCa , Manhattan
Price Range: $301 - $888 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad New York 5*
Number of rooms: 463
Reservation Options:
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Also Known As:
Conrad New York Hotel New York City
Suites Nyc
Hotel Style:
#9 Green Hotel in New York City
#20 Family Hotel in New York City
#26 Business Hotel in New York City
#26 Luxury Hotel in New York City
#30 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Conrad New York staff and other travellers.
37 questions
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Worsley, United Kingdom

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Questions? Get answers from Conrad New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors are more quiet”
 of 5 bubbles restcritic, 7 Dec 2016 | Read review
“Only a few rooms have water views -- ask for one!”
 of 5 bubbles awoodring, 5 Dec 2016 | Read review
“Rooms on the Vesey St side don't have a view.”
 of 5 bubbles erikglit, 4 Dec 2016 | Read review
“Ask for a river view”
 of 5 bubbles 549randil, 4 Dec 2016 | Read review
“Spring for the water view”
 of 5 bubbles Leila318, 29 Nov 2016 | Read review
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