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I booked and paid for two rooms but on arrival after a 12 hour journey was told they only had one booking. Took me an hour before it got sorted. No apology, no smile from the staff. Others around the reception having the same problem....More
Usually I do not like to stay in Times Square because it is so busy, but this hotel made it worth while. Having a new to NYC traveler in our group, we decided to stay in the more touristy section of Times Square. I was...More
10 Thank Michelle T
Response from hiltontimess, Manager at Hilton Times SquareResponded 27 June 2017
Dear Michelle T,
We greatly appreciate the feedback. We are incredibly thrilled to learn you had such a pleasant visit with us recently. We are happy to hear we made you feel as comfortable as possible during your visit. We look forward to seeing you...More
We stayed at the Hilton Times Square to celebrate our anniversary. We found the hotel to be very clean and comfortable, and our upgraded room was spacious and had a great view. It was convenient to shows and restaurants, and an easy place to get...More
Review collected in partnership with Hilton Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
The employee who checked us in immediately gave us a good impression of tbe staff. He asked some questions that served as small talk in order to know a little bit of our store. The room we received had some amazing views of NYC. He...More
We had the pleasure of meeting Michelle at the front desk when we arrived to check in on a Saturday afternoon. She was amazing! So very helpful. She was very knowledgeable about the area and what was going on that weekend.
The hotel was perfectly...More
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Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$212 - US$514 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#32 Family Hotel in New York City
#36 Business Hotel in New York City
#47 Romantic Hotel in New York City
#87 Luxury Hotel in New York City
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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United States >
New York >
New York City >
Midtown / Times Square / Theater District / Manhattan
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
As far as I know there was no extra charge for a child in the room but don't know about crib or cot charges. I suggest you contact the hotel directly as they were very helpful and can definitely assist you with the right... More
As far as I know there was no extra charge for a child in the room but don't know about crib or cot charges. I suggest you contact the hotel directly as they were very helpful and can definitely assist you with the right answer. Enjoy NYC!!