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Hilton Times Square

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6,014 Reviews from our TripAdvisor Community

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Showing 5,244: English reviews
New York City, New York
Reviewed 28 February 2015

Well they did it again..another wonderful stay at the Hilton Times Square!! We returned to the hotel for a quick February getaway. Upon arrival to the room we found a delicious fruit plate with a lovely note from Raquel Ortiz welcoming us back. Raquel remembered us from our last stay. What a class act!

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Helpful?
9Thank Lori D
Lynell L, Manager at Hilton Times Square, responded to this review

Dear Betty289, Thank you for your kind words regarding your interaction with Raquel. She is truly our hospitality "rock stars"! I am pleased that you found the location and service to your liking. We hope to see you back with us again in the near future. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Reviewed 28 February 2015

I have stayed at this hotel several times and they never disappoint. The location couldn't be better. Everything is close by with the subway being a few steps away. Step out the door and you are right in Times Square- which is really nice considering how cold it was this past week. The staff couldn't be better- the Bell Staff-...

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Helpful?
10Thank 1pickyparent
Lynell L, Manager at Hilton Times Square, responded to this review

Dear 1pickyparent, Thank you for taking the time to write a review of our property. I am pleased that you enjoyed all that New York has to offer and our property met all of your needs. I am glad you enjoyed your stay overall and hope your travels will bring you back as a result of this experience. Lynell Lovett...

Monument Valley, Utah
Reviewed 27 February 2015

We stayed 5 nights in the Hilton Times Square in a king size room with city view. At check in the service was great and very personal. We asked for a high floor so we could have the best view and we got a room on the 32th floor facing Times Square. I had a package delivered at the hotel,...

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Helpful?
2Thank Pauline R
Lynell L, Manager at Hilton Times Square, responded to this review

Dear Pauline R, Thank you for taking the time to post a review of your recent stay. I am pleased you had a pleasant stay and felt we were able to meet your needs during this stay. On behalf of our staff thank you for choosing us. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Fort Worth
Reviewed 27 February 2015

The hotel is located at 42nd and Broadway in the heart of Times Square. Walking distance to many attractions and restaurants. The subway was within a blocks walk. The hotel was very clean and the staff was very attentive and friendly. We took advantage of room service breakfast one morning which was served quickly and was great. The room is...

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Helpful?
5Thank Stockyards
Lynell L, Manager at Hilton Times Square, responded to this review

Dear Stockyards, Thank you for your time in sharing your experience with me. I am happy to see we were able to take care of your needs and that your stay was enjoyable overall. Our number one goal is to give our guests a perfect 10 experience. We look forward to the next time! Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Arvada, Co, Usa
Reviewed 26 February 2015

Stayed at the Hilton Times Square again--have stayed several times as this has become my preferred property in NYC. Easy access, helpful staff, close to everything. An oasis of calm in the middle of everything. Rooms are spacious by any standard and palatial for NYC.

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11Thank aghadden
Lynell L, Manager at Hilton Times Square, responded to this review

Dear Aghadden, Thank you so much for your kind review! We are thrilled that you felt welcomed and well taken care of as our guest here. Thank you for choosing to stay with us. We look forward to welcoming you back again soon! Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Peak District, United Kingdom
Reviewed 26 February 2015

My friend and I returned from New York yesterday after the most fantastic stay. Before travelling I emailed Christian Coello and requested a high floor with good views, he did not disappoint we stayed in room 4301 which was the 2nd to highest floor and a corner room so from one windows we could see the Empire State Buildings and...

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Helpful?
10Thank Louise M
Lynell L, Manager at Hilton Times Square, responded to this review

Dear Louise M, Thank you for taking the time to post a review of your recent stay. I’m glad you had such positive interactions with Christian. We really appreciate this feedback and Christian also appreciates this acknowledgment. We look forward to having you back with us. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

San Diego, California, USA
Reviewed 24 February 2015

This was my first time at the Hilton in Times Square. In the past I had stayed at the Hotel Edison so I was really looking forward to staying at another property. The rate was even lower than the special rate that the Edison had quoted me. My partner had never been to NYC so we wanted this trip to...

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Helpful?
Thank 850state
Lynell L, Manager at Hilton Times Square, responded to this review

Dear 850state, Thank you for taking the time to post a review of your recent stay. We appreciate your feedback. I am pleased that you found our location and rooms to your liking. I hope the minor inconvenience did not detract from the overall positive experience you had with us. We look forward to welcoming you back to stay with...

Deerfield, Illinois
Reviewed 24 February 2015

I have stayed here a number of times and I find the service consistently high quality. The front desk service is friendly and accommodating. I have dealt with Raquel Ortiz at that desk and she always greets me with a smile and can't do enough to make my visit a good one.

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Helpful?
10Thank Douglas M
Lynell L, Manager at Hilton Times Square, responded to this review

Dear Douglas M, Thank you for taking the time to post a review of your recent stay. I’m glad you had a positive experience with us and Raquel impressed you with her professionalism. We look forward to having you back with us. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Gold Coast
Reviewed 23 February 2015

This hotel is in a fantastic location that is close to many good restaurants also with subway a one minute walk. The rooms are comfortable and offer all you need as little time is spent in your room. We booked a corner king and this gives you 2 different outlooks, we could see the Empire State building from our room....

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Helpful?
4Thank Misspiggy21
Lynell L, Manager at Hilton Times Square, responded to this review

Dear Misspiggy21, Thank you for taking the time to post a review of your recent stay. We appreciate your feedback. We look forward to having you stay with us again in the future. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Dallas, Texas
Reviewed 23 February 2015

I spent the weekend in New York City for the NBA All Star Game. Couldn’t have chosen a better hotel. Just one stop away from Madison Square Garden on the subway, or like 6 blocks away if you want to walk and take in some of the city. The room was clean and seemed recently renovated, and the manager (ask...

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Helpful?
10Thank theduder147
Lynell L, Manager at Hilton Times Square, responded to this review

Dear Theduder147, Thank you for taking the time to write a review of our property. I am pleased that you enjoyed all that New York has to offer and our property met all of your needs. I appreciate your kind words regarding Soraya. She is aware of your comments and is truly touched by this acknowledgement. We appreciate your feedback....

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Times Square is a sleek, landmark New York City hotel that was built in 2000 and soars 44 stories above Manhattan. This upscale, full-service, 100% non-smoking, contemporary hotel is located on famous 42nd Street in the heart of Times Square, and is surrounded by Broadway theaters, lively nightlife, New York City’s best shopping and many restaurants and bars. Boasting a Modernistic façade and sweeping vistas of New York City’s famous skyline and the Hudson River, the hotel has been recently renovated and is the perfect hotel choice for business and leisure travelers seeking modern amenities while staying in the Big Apple’s best location.Hilton Times Square offers 460 of the largest standard size guestrooms in Midtown Manhattan, with spectacular panoramic views and high-end amenities. These spacious guestrooms have been recently renovated, start on the 23rd floor and are over 330 square feet. Deluxe guestrooms begin on the 33rd floor. All guestrooms are luxuriously appointed in soothing sand tones, 46-inch LED flat screen televisions, laptop size safe, and more. Additional amenities and services are available upon request. Also the Hilton Times Square hotel in New York include: -Over 5000 square feet of meeting space with city views-Restaurant Above, the hotel's Zagat-rated restaurant, is perched 21 stories above Times Square in the hotel lobby and offers notable American cuisine fused with fresh ingredients.-Pinnacle Bar is also located in the hotel lobby and overlooks Times Square.-Evening room service.-24-hour Fitness Center.-24-hour full service, automated Business Center.-Full-service Concierge desk, valet dry cleaning and valet parking available on 41st Street. ... more   less 

Additional Information about Hilton Times Square

Address: 234 West 42nd Street, New York City, NY 10036-7215
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $244 - $957 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Times Square 4*
Number of rooms: 460
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Orbitz, Hotels.com, Odigeo and Jetsetter so you can book your Hilton Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Times Square Hotel New York City
Hilton Hotel Times Square
Hilton New York City
New York City Hilton
Hotel Style:
#32 Family Hotel in New York City
#36 Business Hotel in New York City
#47 Romantic Hotel in New York City
#75 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Times Square staff and other travellers.
173 questions
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Leeds, United Kingdom

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Questions? Get answers from Hilton Times Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner rooms!!!!!!!!!!”
 of 5 bubbles Desdeaqui, 4 Dec 2016 | Read review
“The rooms were quiet but the pillows were a bit too firm for my wife, however our housekeeper Elena was able to find her a softer pillow.”
 of 5 bubbles Lannyrlevenson, 30 Nov 2016 | Read review
“I highly recommend asking a room on the south side, overlooking downtown and the Empire State Building. Ask for RAQUEL!”
 of 5 bubbles ProfChampagne, 30 Nov 2016 | Read review
“Face Times Square”
 of 5 bubbles BrianO271, 30 Nov 2016 | Read review
“Overall great hotel and centrally situated”
 of 5 bubbles mikeymojo, 29 Nov 2016 | Read review
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