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Hotel Pennsylvania New York

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Hotel Pennsylvania New York
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2,949 Reviews from our TripAdvisor Community

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Showing 1,306: English reviews
Glasgow, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed yesterday NEW via mobile

I stayed at this hotel for 6 nights with my daughter and wasn't actually looking forward to staying here. I had been given reassurance by the director of reception that i would have an enjoyable holiday and a pleasant stay at this hotel and I'm glad to say that i gave it a chance. The queue to check in was... More 

Helpful?
1 Thank lee-ann g
Scotland, United Kingdom
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed yesterday NEW via mobile

Stayed here with my Husband for 9 nights. We are the kind of people who like to get and do stuff and see the place we are visiting. So we're not too fussy on where we stay, it's not like you go to NYC for a relaxing holiday. Anyways the location was great, right across from Penn Station and Madison... More 

Helpful?
Thank Kirsty B

Travellers are raving about these New York City hotels

Beaconsfield, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW via mobile

Hi just visited New York 27th Nov -2nd Dec, was really worried after reading reviews but shouldn't have. Arrived on Sunday evening no queues, man at desk answered all questions and advised us that about charge at end and that wifi was free during our stay. Got to the room and was pleasantly surprised yes could do with decorating and... More 

Helpful?
1 Thank teresa_flack
York, England, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW via mobile

Arrived at 10 pm. Only two people on check in desk. This with a line of about 15 people/couples/etc. already waiting and others joining. Taking 5 to 15+ minutes per check in. Very poor customer service. While in the queue I phoned hotel front desk. Told staff were on a shift change and others would be out. No extra staff... More 

Helpful?
1 Thank Alex P
Brookville, Pennsylvania, United States
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 days ago NEW

We waited one and one half hours to check in. We had to give Identfication for all persons staying in the room. There is no coffee service. The lady checking us in gave us the wrong Internet password. The line for people to check in was backed up from 11am to 11 pm!!!!! Families with small children were standing by... More 

Helpful?
1 Thank Sandy S
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 days ago NEW via mobile

Long waiting time the checkin take more the 1 hour. They have one person managing more than 60 peoples. Is abusive the way that they manage the time per person. Take more than 15-20 minutes each checkin. Worst Checking management and poor service

Helpful?
1 Thank Higol T
Attleboro, Massachusetts
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 days ago NEW

Stayed for 2 nights to visit friends. The hotel is directly across from Penn Station and is so convenient to any where in Manhattan. Check in line was extremely long but staff was efficient and friendly. They do charge $22 fee for Internet if you don't book directly thru them. But at a $75 Hotwire rate I still made out... More 

Helpful?
1 Thank foot5841
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear foot5841, Thank you! We appreciate the fact that you gave our hotel a visit. She is not bad for a 97 year old hotel especially with a unique charm, personality, and style. Thank you for your kind words and most importantly your business. We hope to see you again in the near future should your travels bring you back... More 

1 review
Reviewed 3 days ago NEW via mobile

I waited for 3 hours just to check in. Only two front desk personnel handling hundreds of check in travrlers. Management is totally absent. Terrible terrible attitude from every one. I think the City and State should take away the license of this horrific business. It was a mistake booking at that place.

Helpful?
Thank Tony K
Boca Raton, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

Location of the hotel is great, close to shopping dinning Broadway shows, you name it! We were surprised To find very comfortable king bed and hot water, I love the water very hot especially on the cold days of December! The price was right I will definitely go back to this hotel!

Helpful?
1 Thank ruthwei2016
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear ruthwei2016, Thank you for sharing your experience with us. We are glad to hear that you enjoyed our service and comfortable hotel, and love that you were able to take full advantage of our great location. We hope to welcome you back soon! Warm regards, Peter Gallo Director of Front Office More 

staffs
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 days ago NEW

After reading reviews was really worried about staying here to the point I nearly cancelled, I'm glad we didn't! Arrived Monday 28th check In was quick and painless given map and voucher booklet and allocated room 1506, yes room was basic and yes could prob do with an upgrade but it was clean, secure, warm had a comfy bed, a... More 

Helpful?
1 Thank jjacko123
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear jjacko123, Thank you so much for your favorable feedback. Your kind words and honesty are truly appreciated. We are happy that you thouroughly enjoyed your stay and hope to have the opportunity to welcome you back again real soon. Warm regards, Peter Gallo Director of Front Office More 

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A great location doesn't have to be out of reach. New York's Hotel Pennsylvania is in the heart of Midtown Manhattan, and our surprisingly affordable rates leave more money in your pocket to enjoy the city.Each day our guests hit the streets and arrive at fabulous New York City locales within minutes. Marvel at the Empire State Building, savor exciting Times Square and take in a Broadway show or, hop on the subway right by the hotel and head to one of NYC's diverse and exciting neighborhoods. Just steps away from Midtown's most popular attractions, and offering countless easy transportation options, New York's Hotel Pennsylvania puts you in the middle of the actions. ... more   less 

Additional Information about Hotel Pennsylvania New York

Address: 401 Seventh Avenue at 33rd Street, New York City, NY 10001
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: $142 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Pennsylvania New York 2.5*
Number of rooms: 1705
Reservation Options:
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Also Known As:
Pennsylvania New York
Pennsylvania Hotel Nyc
Hotel Pennsylvania Nyc
Hotel Pennsylvania New York City
Hotel New Pennsylvania York
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Pennsylvania New York staff and other travellers.
283 questions
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Questions? Get answers from Hotel Pennsylvania New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not go.”
 of 5 bubbles SandyS527, 3 Dec 2016 | Read review
“Don't ask for a view room actually the back rooms are quiet Make your choice View or Quiet ?.”
 of 5 bubbles ruthwei2016, 2 Dec 2016 | Read review
“We were on 15th floor and could still hear traffic not a problem as your that exhausted after busy days you sleep anyways.”
 of 5 bubbles jjacko123, 2 Dec 2016 | Read review
“ask for updated room”
 of 5 bubbles duffrita, 1 Dec 2016 | Read review
“if ur not happy with ur room refuse to accept it and insist you just want a clean room not an upgrade...BE FIRM!!!”
 of 5 bubbles P3656JDjuliam, 30 Nov 2016 | Read review
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