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Hotel Pennsylvania New York

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3,735 Reviews from our TripAdvisor Community

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Showing 1,742: English reviews
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Reviewed yesterday NEW

I was looking forward to having a nice crash pad within walking distance to work while in NY, and when my coworker and I stumbled on the affordable Hotel Pennsylvania just a few blocks away, I was very happy. The lobby is dated, but swanky and looks like a historic hotel should, the lifts are nice and large, and some...

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Helpful?
Thank Matt W
montreal
Reviewed yesterday NEW

It was the evening of March 13, 2017, at 9:30 P.M. to be precise, after a ten hour train ride from Montreal, Quebec that my wife and I stumbled into the lobby of Hotel Pennsylvania to check in. Without a word of exaggeration there were around 100 people waiting in line to check in. I thought I was seeing things....

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Helpful?
Thank gerry g
Great Harwood, United Kingdom
Reviewed 2 days ago NEW

I'm sure this was a fine hotel in its day, but now very shabby and staff don't seem interested in providing a good service. Also, since returning home I have emailed them twice to query the amount charged to my credit card but have not had a response.

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Helpful?
Thank hw1955
HotelPennsylvaniaNYC, Front Office Manager at Hotel Pennsylvania New York, responded to this review

Dear hw1955, Thank you for taking the time to share your feedback with us. Please accept our sincerest apologies for the inconvenience you experienced during your stay. Please be advised that management will be discussing your review with the appropriate team members and taking action. I just wanted to make sure you had the correct contact info for the team...

south yorkshire
Reviewed 2 days ago NEW

Stayed twice now at the Penn Hotel first time booked standard room, 2nd time opted for the Penn 5000 both rooms were fine and clean ,prefer the Penn 5000 as the decor is just that bit more fresh looking clean white bed linen and you also get free wifi included ,i do think this is an affordable hotel for the...

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Helpful?
Thank Valeria H
HotelPennsylvaniaNYC, Front Office Manager at Hotel Pennsylvania New York, responded to this review

Dear Valeria, Thank you for sharing your positive feedback with us! We are so happy that you enjoyed your stay, especially the location of our hotel. We do want to ensure that our guests are satisfied and also receive the best possible rate. We hope that you will stay with us on a future visit to New York City. Please...

Kempton Park, South Africa
Reviewed 3 days ago NEW

We choose Hotel Penn for its wonderfully central location, close to Penn Station, Madison Square Gardens and within walking distance to the NY Library, Grand Central Station, Empire State and off course all those wonderful shops like Macy's. This lovely historic hotel with its old world atmosphere and art deco style, should be made a city landmark. It must have...

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Helpful?
Thank Pat P
HotelPennsylvaniaNYC, Front Office Manager at Hotel Pennsylvania New York, responded to this review

Dear Pat, Thank you for sharing your positive feedback with us! We are so happy that you enjoyed your stay, especially the location of our hotel. We do want to ensure that our guests are satisfied and also receive the best possible rate. We hope that you will stay with us on a future visit to New York City. Please...

Wigan, England, UK
Reviewed 4 days ago NEW

We picked this hotel due to its location as we were arriving late by Amtrack into Penn Station - this is literally across the road on 7th Ave. The hotel looks impressive from outside and down in its sprawling lobby but the rooms are small and of poor to mid condition. Even on the 11th floor there was plenty of...

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Helpful?
Thank SarahLouMan
Management response:

Dear Sarah, Thank you for taking the time to share your feedback with us. Please accept our sincerest apologies for the inconvenience you experienced during your stay. Please be advised that management will be discussing your review with the appropriate team members and taking action. Again, we welcome your feedback and apologize for the inconvenience. Thank you, Hotel Pennsylvania

High Wycombe, United Kingdom
Reviewed 4 days ago NEW

We stayed at this hotel because we were going to MSG. It has old world ambience, is art deco style and should be a listed building (check it out on Wikepedia)! I had read all the reviews, I knew it had had its heyday, but I would always prefer this to a modern, glitzy hotel. Big room, big bed. Proximity...

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1Thank Sara C
Management response:

Dear Sara, Thank you for sharing your positive feedback with us! We are so happy that you enjoyed your stay, especially the location of our hotel. We do want to ensure that our guests are satisfied and also receive the best possible rate. We hope that you will stay with us on a future visit to New York City. Please...

Cardiff, United Kingdom
Reviewed 4 days ago NEW

check in fast and friendly good sized room with king sized bed,all a bit dated but extremely clean. The location could not have been better slap in the middle of Manhattan.All the staff at the hotel were really pleasant and the 24 hr coffee shop a real bonus. I would recommend this hotel as a perfect start for a New...

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2Thank Babsshea
Management response:

Dear Babsshea, Thank you for sharing your positive feedback with us! We are so happy that you enjoyed your stay, and congratulations on your silver anniversary! Please come stay with us again soon! We now have newly renovated Penn5000 rooms. Book directly on our website to receive the absolute lowest rates for guests who have provided feedback. We hope that...

Greater Manchester, United Kingdom
Reviewed 5 days ago NEWvia mobile

Bed was very uncomfortable it creaked every time I moved. Bathroom was hideous I cringed everytime I had a shower. Checking in was very slow and charged extra on top of what had been paid months earlier

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Helpful?
Thank Maria O
Management response:

Dear Maria, Thank you for taking the time to share your feedback with us. Please accept our sincerest apologies for any issues you experienced during your stay. Please be advised that our housekeeping managers and general manager are addressing your concerns with our team and making sure the issue is resolved. Again, we welcome your feedback and apologize for the...

Reviewed 5 days ago NEWvia mobile

When it comes to Hotel Pennsylvania, NYC, you're paying for the location first and the room, second. I travelled to New York with my mother, so we shared a twin room to keep the cost down. The room was clean, sheets fresh and had all the basics. Very powerful shower and a great view from the 15th floor of the...

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1Thank Orlando R
Management response:

Dear Orlando, Thank you for sharing your positive feedback with us! We are so happy that you enjoyed your stay, especially the location of our hotel. We do want to ensure that our guests are satisfied and also receive the best possible rate. We hope that you will stay with us on a future visit to New York City. Please...

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A great location doesn't have to be out of reach. New York's Hotel Pennsylvania is in the heart of Midtown Manhattan, and our surprisingly affordable rates leave more money in your pocket to enjoy the city.Each day our guests hit the streets and arrive at fabulous New York City locales within minutes. Marvel at the Empire State Building, savor exciting Times Square and take in a Broadway show or, hop on the subway right by the hotel and head to one of NYC's diverse and exciting neighborhoods. Just steps away from Midtown's most popular attractions, and offering countless easy transportation options, New York's Hotel Pennsylvania puts you in the middle of the actions. ... more   less 

Additional Information about Hotel Pennsylvania New York

Address: 401 Seventh Avenue at 33rd Street, New York City, NY 10001
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: $204 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Pennsylvania New York 2.5*
Number of rooms: 1705
Reservation Options:
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Also Known As:
Pennsylvania New York
Pennsylvania Hotel Nyc
Hotel Pennsylvania Nyc
Hotel Pennsylvania New York City
Hotel New Pennsylvania York
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Pennsylvania New York staff and other travellers.
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Questions? Get answers from Hotel Pennsylvania New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a Penn 5000 room they are newly refurbished clean and fresh.”
 of 5 bubbles valeriah2013, 28 Mar 2017 | Read review
“Rooms in front of the hotel and higher would have a good view of the city.”
  • Street views around the hotel
  • Street views around the hotel
 of 5 bubbles patpD6414UK, 27 Mar 2017 | Read review
“Ask for a quiet room on a high floor, away from lifts and corridor intersections etc.”
 of 5 bubbles SarahLouMan, 26 Mar 2017 | Read review
“Choose a room not facing 7th Avenue.”
 of 5 bubbles sarac890, 26 Mar 2017 | Read review
“We stayed on the 12th floor”
 of 5 bubbles tony19625, 25 Mar 2017 | Read review
5 of 5