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Hotel Americano

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Traveller (247)
Room & Suite (242)
Dining (81)
Overview
  • Excellent35%
  • Very good28%
  • Average16%
  • Poor10%
  • Terrible11%
Travellers talk about
“the high line”(40 reviews)
“platform bed”(12 reviews)
“design hotel”(11 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Reviews (509)
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420 results
Traveller rating
141
108
67
49
55
Traveller type
Time of year
LanguageEnglish
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141
108
67
49
55
Show reviews that mention
All reviewsthe high lineplatform beddesign hotelrooftop bargallery districtla piscinewest chelseanew yorkbath productswest sideenjoyed my stayhighlinehipzahanycfutonproximity
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1 - 5 of 420 reviews
Reviewed 1 week ago

Stayed for two nights on a business trip. Very clean with a friendly staff and a nice bar atmosphere in the lobby. Would definitely stay here again. Bed was very comfortable with a beautiful view of New York.

Review collected in partnership with this hotel
Thank jcarpenter250
Reviewed 1 week ago

LOCATION was excellent - in Chelsea very near the High Line, and relatively quiet. It will be even better once construction is finished on the three or four properties being build/renovated opposite the hotel, which can make a hellacious racket during the day, which is...More

Thank 493KevinH
Reviewed 3 weeks ago via mobile

I was in NYC for 3 day. I have been in almost all of the hotels from habita group so I know the quality of the service. I was surprised for the bad comments of guests but even though I booked! Actually one of the...More

1  Thank Onkokid O
Response from Kevin F, General Manager at Hotel AmericanoResponded 2 weeks ago

Onkokid, Thanks so much for your feedback. Our pool is typically open from 9am-4pm on weekdays or 11am-4pm on weekends. We close at 4 to prep for the rooftop opening for nighttime activities at 5pm. Additionally we are sometimes closed for private events. Thank you...More

Reviewed 4 weeks ago

Check in was awful and they had no record of my booking and no reason why I had received a confirmation and did not have a room - apparently an email must have gone astray. Surely their systems are more advanced? The kitchen shuts at...More

Review collected in partnership with this hotel
Thank paula201807
Response from Kevin F, General Manager at Hotel AmericanoResponded 4 weeks ago

Paula, Thanks so much for staying with us. I am dissapointed to here that your reservation was not in our system. Please email me at kevin.fenton@hotel-americano.com so that I can track down what happened.

Reviewed 5 weeks ago

Love the soft denim bathrobes. Blinds go up and down with the flip of a switch. The subtle flat black bicycles are perfect for a weekend morning ride in that location. Spacious Colombe Coffee nearby. Entrance to the High-line on 26th and 28th. The key...More

Review collected in partnership with this hotel
Thank leedavis282018
Response from Kevin F, General Manager at Hotel AmericanoResponded 4 weeks ago

Leedavis, Thanks so much for your kind words! We really appreciate all feedback and we will incorporate it into our day to day desire to improve. Please come back soon!

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$257 - US$516 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#193 Romantic Hotel in New York City
#220 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$257 - US$516 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#193 Romantic Hotel in New York City
#220 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (247)
Room & Suite (242)
Dining (81)
Pool & Beach (28)
Amenities (13)
Business Centre & Event Rooms (3)
Nearby
Chelsea
Home to hundreds of art galleries, beautiful
brownstones, and one of New York’s newest and most
popular attractions, Chelsea is one of the city’s
jewels when it comes to neighbourhood life. The
contemporary art scene is an integral part of the
neighbourhood’s identity, with gallery openings almost
every night of the week and countless exhibits to
explore. As a longtime hub of gay culture in New York
...More
Questions & Answers
Ask a question
AdventurousCouple
7 January 2018|
AnswerShow all 2 answers
Response from franckhermann518 | Property representative |
Hello Reima, Thank you for sharing the experience you had with our staff. We hope seeing you soon! Best, Franck Hermann, Operations Manager, Hotel Americano
0
Votes
hjs799
4 September 2017|
AnswerShow all 3 answers
Response from Joseph S | Reviewed this property |
Yes
0
Votes
Bjc43
21 February 2015|
AnswerShow all 3 answers
Response from calvinwei | Reviewed this property |
You cannot, unfortunately.
0
Votes
Room Tips
"Don't stay here"
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"The best room will be at a different hotel."
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"don't book this hotel if you want to rest/sleep."
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"Do not pick any room."
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