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W New York - Union Square

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2 Dec3 Dec
1 room, 2 adults, 0 children
Standard Room
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Getting there
La Guardia Airport11 km
Teterboro Airport14 km
14th St – Union Square3 min
3rd Ave6 min
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Reviews (1,591)
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All reviews front desk bliss products great location new york whole foods by nyc standards east village an upgrade great room lower manhattan lobby bar corner room high floor decent size upon check subway station central park
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1 - 5 of 1,493 reviews
Reviewed 1 week ago

As a Marriott/SPG Rewards family we have already taken our baby to a Marriott, a Courtyard, and two Residence Inns this year before our New York trip that featured a stay at the W. The hotel has an excellent Union Square location, but it was...More

1  Thank Ivan D
Response from TeamMarriott, Manager at W New York - Union SquareResponded 1 week ago

Hello Ivan D, Thanks for choosing our hotel. Our top priority is customer satisfaction, and we failed to deliver while you were our guest. Your candid feedback will be used to help us improve our guest experience. We hope you will give us another chance...More

Hotel's Favourite
Reviewed 14 October 2018

W Union Square is in an older landmark building which appears to have been refurbished into a hotel many years ago. It retains a lot of character while also offering some really gorgeous shared spaces like the Living Room lounge on the ground floor. It's...More

Thank bonnie107
Response from TeamMarriott, Manager at W New York - Union SquareResponded 5 weeks ago

Hello Bonnie O, Thank you so much for this awesome review. Making you happy makes us happy! We are glad that everything went so well during your stay and that our location made for a memorable experience. Thank you, also, for recognizing our all-star Talent...More

Reviewed 1 week ago

Overall a good hotel. Room was very quiet. Nice size room for NYC. Room safe was broken and they fixed promptly. Front desk staff pleasant. I think the service fee is unnecessary. A bit pricey for what you get. Restaurant had an amazing steel cut...More

Thank Katie K
Response from TeamMarriott, Director of Operations at W New York - Union SquareResponded 1 week ago

Hello Katie K. Thanks for sharing your comments about your time with us. We appreciate hearing the things we are getting right and what we need to work on. It is a pleasure to know our Talent quickly resolved the concerns with your room safe....More

Reviewed 1 week ago

Rooms were very nice. Staff was incredible. Wedding area was great. I was very happy with my stay. Everything was clean. The in house bar worked well for meeting up with friends. I was very impressed with my stay. The cost was high.More

Thank Joshua M
Response from TeamMarriott, Manager at W New York - Union SquareResponded 1 week ago

Hello Joshua M, Thank you for taking the time to share that your stay at W New York-Union Square was perfect in every way! We appreciate your fantastic feedback and hope we will be your home whenever you are in the area! Thank you, Kevin...More

Reviewed 3 weeks ago

We generally like W hotels but for their size. No complaints here on size since we were upgraded to a suite. But we will never return. The bed was uncomfortable and the noise insane. We have been living in/staying in NYC forever and the noise...More

1  Thank Doris C
Response from TeamMarriott, Manager at W New York - Union SquareResponded 2 weeks ago

Hello Doris C, Thank you for reviewing your stay. We're sorry you were disturbed at night by the noise from vehicles and other things going on outside our hotel. We wish we had the opportunity to address the issue while you were here as we...More

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23 December 2016|
AnswerShow all 5 answers
Response from gitoni1 | Reviewed this property |
The room had a television, clock radio, and a hair dryer. Our room had a refrigerator, but I had requested one when I made my reservation. So in other words, a refrigerator is not a standard amenity in a guest room. You can... More
Juliet D
30 May 2016|
AnswerShow all 8 answers
Response from RS1118 | Reviewed this property |
Like everyone said, it's about a 30 minute walk. It sounds long but it's a scenic route. There's always so much going on so before you know it, you're there. If you want to get there quick, honestly, avoid cabs. Try the... More
Juliet D
30 May 2016|
AnswerShow all 3 answers
Response from vesnaileto | Reviewed this property |
Pleasant half an hour walk; about 15 mins by subway or about same 10-15 mins by cab (due traffic and lights)
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