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351 W 38th Street, New York City, NY 10018
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Lowest prices for your stay
US$233
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Traveller (187)
Room & Suite (49)
Dining (9)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Contactless check-out
Updated 09/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 519 hotels in New York City
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Nestled between the buzzing glamour of Times Square and the up-and-coming Hudson Yards neighborhood, Arlo Midtown offers 489 thoughtfully designed rooms focused on marrying natural and contemporary elements. Guest rooms average 175 square feet and range from our signature King Rooms to our luxurious Arlo Suite. Featuring calming color palettes of blue and grey with brushed metal and leather accents, guest rooms also include modern amenities such as bedside wireless charging stations, 55" LED TVs, backlit bathroom mirrors and digital "Do Not Disturb" signs.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Taxi service
Business Centre with Internet Access
Meeting rooms
Coffee shop
Restaurant
Breakfast available
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
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Room features
Allergy-free room
Air conditioning
Safe
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Romantic
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
397Restaurantswithin 0.5 km
106Attractionswithin 0.5 km
423Reviews22Q+A49Room tips
Traveller rating
  • 352
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  • 9
  • 7
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Travelkei wrote a review Jun 2022
Miami, Florida98 contributions121 helpful votes
Great very central location, reception is very friendly. Elevators complicated, but lots of them. Coffeeshop on premises. Rooms are NY small, hardly space to tie shoes. Bathroom even smaller, but shower really good. Bed comfortable. Good size TV. Wifi free. They push for good TripAdvisor reviews, even giving QR code, which is pretty funny...
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Date of stay: June 2022
Value
Service
Sleep Quality
Trip type: Travelled on business
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likjemd wrote a review Aug 2021
Idaho Falls, Idaho7 contributions4 helpful votes
Hotel's Favourite
Upon arrival to this beautiful hotel we were welcomed by amazing staff Aaron and Arthur. The hotel is so pleasant and extremely clean with a great modern twist. The hospitality of Arthur and Aaron are above and beyond from the minute we entered the hotel lobby. They met and exceeded my expectations from the moment we arrived to this hotel. All respect for these guys at the reception , they are doing an amazing job here , a true sample of hospitality. Will definitely write another review for the hotel , since we just checked in, but definitely wanted to give my highest thanks to these guys after my warmest welcome here ! Excellent hotel with the amazing staff!
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Date of stay: August 2021Trip type: Travelled with family
4 Helpful votes
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Response from Richard Tucker, Guest Services / Front Office at Arlo Midtown
Responded 10 Aug 2021
Hi Likjem! We are thrilled to hear that Arthur and Aaron went above and beyond, exceeding your expectations to ensure that you felt welcomed on arrival. We are inspired by the work that they do and are so thankful that you have recognized them for their amazing hospitality. Please let us know if there is anything we can do to help make you feel more at home! Warm Regards, Richard Tucker Hotel Manager
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Lovestotravellady wrote a review Jun 2022
Durham, United Kingdom526 contributions72 helpful votes
+1
We booked a Terrace Room with great view for a special occasion. The view and terrace were sunny, comfortable and amazing. A room with a terrace is scarce in NYC and is a real selling point for this hotel. The room was not huge, but we knew this before booking and it did the job with lots of clever storage solutions. The bed was also super comfortable The room offered a refrigerator but we told this is just a cooler and it never kept drinks cool. Ice can be requested and will be brought to your room. Bathroom was clean. Shower was powerful with good toiletries. The lifts were great and I don’t think we ever needed to get inti the lift with another customer. This made us feel very safe. The location is central and just a short walk from Tines Square, Port Authority, Bryant Park, Hudson Yards and Macy’s. Would definitely recommend this modern hotel and a terrace room.
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Book a terrace room, ask for high floor on the end with a view of the skyscrapers.
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The Banksies wrote a review Jun 2022
1 contribution
Both My bestie and I visited NYC for a quick getaway weekend to see MJ and do some shopping. We loved our stay, the roof top experience is lovely, and The Steak dinner is excellent. When my credit card was misplaced, the staff, specifically Areus went above and beyond to make sure my credit card was found. My friend and I felt supported as guests throughout the process. Jason at the front desk and Humberto were incredibly helpful and friendly. Thank you for a lovely stay.
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Date of stay: June 2022
Value
Cleanliness
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Response from Arlo Midtown, Owner at Arlo Midtown
Responded 4 days ago
Hello Thank you for taking the time to write us a feedback . It was a pleasure to have welcomed you at Arlo . Please accept our appologies for the inconvenience you had to face with the credit card during the stay . We are looking forward to see you again . Best wishes
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Vanessa M wrote a review Jun 2022
Cincinnati, Ohio4 contributions
Arlo Midtown is perfect for a few days- a smart boutique hotel with modern touches that delight. We came for Pride and loved our stay. The Arlo is new and has a beautiful aesthetic with a luxe comfort. The rooms are small but utilize such smart design that size really fades away. We would absolutely stay here again!
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Date of stay: June 2022Trip type: Travelled as a couple
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Response from Arlo Midtown, Owner at Arlo Midtown
Responded 4 days ago
Hello Vanessa, thank you for this lovely feedback . Its such a pleasure to hear you had a great stay . See you next time
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jordankallman wrote a review Jun 2022
Vancouver, Canada2 contributions5 helpful votes
My wife and I stayed at the Arlo Midtown for NFT.NYC and it was the perfect spot. A quiet corner of Midtown. Our room was small, but the storage and space use elements are so well designed, we felt like our experience was in a room twice as large. The staff, particularly Ole, were incredibly helpful and always available. The night staff were equally friendly when we came in each evening after midnight. Our room had a few small issues over the course of the 7 nights, but solutions were always prompt and successful. Highly recommend for the price point.
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Date of stay: June 2022Trip type: Travelled on business
1 Helpful vote
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Response from Arlo Midtown, Owner at Arlo Midtown
Responded 5 days ago
Hello Jordan We are very happy to hear that you enjoyed your stay with us and that our staff delivered the service we have always loved to give to our guests . Your detailed feedback is much appreciated and taken into consideration . We would love you to visit us again . Best wishes
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Mathieu F wrote a review Jun 2022
4 contributions
This was an amazing stay. Perfect rooms, the bar and restaurant are great and the team was super helpful. Especially the team behind the bar helped us: every day they gave us free ice for our sampling bag, to cool down out sampling drinks. Wow We were so happy of this service
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Date of stay: June 2022Trip type: Travelled on business
Room Tip: This is the perfect location to be close to everything
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Response from Arlo Midtown, Owner at Arlo Midtown
Responded 5 days ago
Hello Mathieu . Thank you for taking the time to give us this amazing feedback . We are very happy that you enjoyed your stay at Arlo . We wish to see you again . Warm regards
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Ann E wrote a review Jun 2022
6 contributions
Was so pleased with this hotel. Super clean. Beds are very comfortable. Staff is so kind and helpful. Excellent value for the price. We used the bag check for our last morning there to explore a little more before our flight and my daughter checked her new stuffed animal. She asked him to take care of Fluffy for her and when we returned he told her that he enjoyed taking Fluffy for a walk while we were gone. It made her day! The elevators are high-tech! You just scan your room key and it takes you straight to your floor. We did not share an elevator with any other party and did not have to wait for an elevator. Really loved this hotel. The restaurant is underwhelming, but the cafe is great for a quick breakfast. The rooftop bar is a gorgeous setting. Housekeeping is by-request, as is normal now after the pandemic.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
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Response from Arlo Midtown, Owner at Arlo Midtown
Responded 6 days ago
Hello We are super happy to hear that you had a great stay . Your feedback is very much appreciated and important to us . We are making sure to grow and become better and would love to see you again . Best wishes
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mdelgado41 wrote a review Jun 2022
Tucson, Arizona10 contributions6 helpful votes
You expect the rooms to be small and they are. But you don’t expect housekeeping to be by request only. After 3 nights there and no service the front desk said it was by request only. We requested, still nobody came. The restaurant for breakfast is awful, weak coffee and the hash browns were unrecognizable as food, more like shoe leather. Decent Wi-Fi is extra.
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Date of stay: June 2022Trip type: Travelled with friends
1 Helpful vote
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Response from Arlo Midtown, Owner at Arlo Midtown
Responded 1 week ago
Hello Delgado . We would love to thank you for the detailed feedback and for taking the time to let us know your experience . We dont want this to happen again and will make sure to make changes from our end . Please contact us directly and we will do our best to accomodate your needs We hope to see you again soon Best Wishes
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Adeja S wrote a review Jun 2022
1 contribution
Stayed here for the NBA Draft and everything was amazing. The staff were friendly and helpful when trying to navigate the city. My favorite employees were Trigal and Dominque. Thank you for being so helpful and kind to us!
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Date of stay: June 2022Trip type: Travelled on business
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Response from Arlo Midtown, Owner at Arlo Midtown
Responded 5 days ago
Hello Adeja We are very happy to hear that you enjoyed your stay with us and that our staff delivered the service we have always loved to give to our guests . Your detailed feedback is much appreciated and taken into consideration . We would love you to visit us again . Best wishes
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PRICE RANGE
US$272 - US$409 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityHudson Yards / Midtown West / Garment District
NUMBER OF ROOMS
489
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Frequently Asked Questions about Arlo Midtown
Which popular attractions are close to Arlo Midtown?
Nearby attractions include Mission Escape Games (0.3 km), Exit Escape Room (0.4 km), and Shop Gotham NYC Shopping Tours (0.4 km).
What are some of the property amenities at Arlo Midtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Arlo Midtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Arlo Midtown?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Arlo Midtown?
Conveniently located restaurants include Liberty Bagels Midtown, Il Punto, and Black Iron Burger.
Are there opportunities to exercise at Arlo Midtown?
Yes, guests have access to a fitness centre during their stay.
Does Arlo Midtown offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Arlo Midtown?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Arlo Midtown?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.2 km), World Trade Center Memorial Foundation (5.2 km), and Hamilton Park (2.5 km).
Does Arlo Midtown have any great views?
Yes, guests often enjoy the city view available here.
Is Arlo Midtown accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.