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US$332
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US$332
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About
#48 of 744 hotels in New York City
Location
Cleanliness
Service
Value
Nestled between the buzzing glamour of Times Square and the up-and-coming Hudson Yards neighborhood, Arlo Midtown offers 489 thoughtfully designed rooms focused on marrying natural and contemporary elements. Guest rooms average 175 square feet and range from our signature King Rooms to our luxurious Arlo Suite. Featuring calming color palettes of blue and grey with brushed metal and leather accents, guest rooms also include modern amenities such as bedside wireless charging stations, 55" LED TVs, backlit bathroom mirrors and digital "Do Not Disturb" signs.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Patio
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Coffee shop
Restaurant
Breakfast available
Business Centre with Internet Access
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor furniture
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Room service
Safe
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
City View
Modern
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
380Restaurantswithin 0.5 km
113Attractionswithin 0.5 km
351 W 38th Street, New York City, NY 10018
E-mail hotel
Getting there
42nd St – Port Authority Bus TerminalNew York City Subway5 min
34th St – Penn StationNew York City Subway6 min
Car HireSee all New York City car hire
1133Reviews36Q+A100Room tips
Reviews
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Lovely stay at Arlo Midtown, we had a brilliant time at NYC and got to see lots of locations. The coffee shop was lovely and the staff friendly. Gurkan at the front reception was exceptionally friendly and helpful!
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jason Marte, Guest Services / Front Office at Arlo Midtown
Responded yesterday
Hello Beck, Thank you for your kind words! We're delighted to hear you enjoyed your stay at Arlo Midtown and had an excellent time exploring NYC. We appreciate your compliments on the coffee shop and the friendly staff, especially Gurkan. We hope to welcome you back soon for another wonderful experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
View from our room on 24th floor was amazing. Comfortable bed - not too hard or soft, great pillows and black out blinds, slept really well. Lovely shower and complimentary soaps etc that smelt amazing. Well thought out storage spaces, under the bed and sofa etc. if staying for a bit longer than a few days then would have been nice to have some more space to hang up clothes but there was a clothes steamer if needed (which we didn’t) Room was well serviced, clean and comfortable. We paid extra for Breakfast which was lovely, good choice of food and was great quality. As it’s not buffet style there was a queue to wait some mornings but this didn’t stop us from enjoying the experience and as we were on holiday not needing to be anywhere for a specific time. The staff from Alex on reception, the restaurant staff, cleaning staff and everyone were friendly and helpful. Great location close to broadway and Times Square with plenty of restaurants and shopping in walking distance. 10 min walk to subway, close to Times Square but far enough away from the crowds. Roof top terrace was lovely and the food in the restaurant was great, we had a meal on our first night as we were feeling tired and not wanting to explore. We went early during happy hour so saved some money on a drink and pizza which was delicious. Would highly recommend and return. Was our first time to NYC and wow what a city, and this hotel made a perfect base to explore everything. Thank you for the memories!…
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Arlo Midtown, Guest Services / Front Office at Arlo Midtown
Responded 20 Jun 2023
Thank you for your lovely compliments about our team. We are pleased to learn how much you enjoyed your trip to NYC. It was a pleasure having you at Arlo. Hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for 8 nights. Comfortable large bed. Excellent shower. Very clean. Linen changed each day. Nice toiletries. No tea/ coffee in room. Tight for space; not a problem if you’re out most of the day. Convenient for public transport. Good selection of local restaurants. Hotel quiet. Secure lifts that only work with hotel key card. Friendly helpful staff.
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Easy to get to from JFK: air train and then subway to Port Authority Bus Terminus. Then short walk.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jason Marte, Guest Services / Front Office at Arlo Midtown
Responded 2 days ago
Hello, Thank you for your feedback! We're pleased you had a comfortable stay with us and enjoyed the convenient location and nearby restaurants. We appreciate your suggestions and look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a wonderful stay here in the arlo. Was definately an oasis of calm which prepared us for the busy city. Lovely welcome and good advice from Gurkan. Really appreciated the complimentry upgrade for my daughters 16th birthday. We will be back with the fam. Thanks arlo!
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jason Marte, Guest Services / Front Office at Arlo Midtown
Responded 3 days ago
Hello Connector42235215582, Thank you for the excellent feedback! We're delighted you enjoyed your stay and appreciated Gurkan's advice. We look forward to welcoming you and your family back to Arlo.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very cute hotel in midtown Manhattan - a boutique style hotel. Our view room was extremely tiny but that’s expected for Manhattan. Make sure to book the view. Bed and pillows were very comfortable but unfortunately the room wasn’t cleaned properly. Dust was everywhere and we have found some clothing after previous guests. It tells you that hskp doesn’t even bother to vacuum properly. The wallpaper job was done very poorly too. Bathroom was nice but very cold. They had very nice lotions and soaps. Breakfast was very good. Excellent bar / lounge area and welcoming staff.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Arlo Midtown, Guest Services / Front Office at Arlo Midtown
Responded 3 days ago
Thank you for taking the time to share your feedback with us. We appreciate your positive comments about our cute boutique-style hotel, comfortable beds, and pillows, as well as the excellent bar/lounge area and welcoming staff. We sincerely apologize for the cleanliness issues you encountered in your room. Your feedback is invaluable, and we will address these concerns with our housekeeping team to ensure a more thorough cleaning process. Additionally, we'll look into the wallpaper concerns to enhance the overall quality of our rooms. We're pleased to hear that you enjoyed the nice lotions, soaps, and the very good breakfast. Your input helps us strive for continuous improvement, and we hope to have the opportunity to welcome you back for an even better experience in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is exceptional. Everyone that works there was more than helpful and friendly!! We have stayed at many hotels in NY and never found the perfect one until now. They have a gorgeous lobby, bar area, restaurant, coffee shop and a beautiful rooftop bar during the summer months. Service was superb. Great location. Rooms were very clean and strategically planned. Highly recommend!!
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jason Marte, Guest Services / Front Office at Arlo Midtown
Responded 4 days ago
Hello Ddelise, Thank you for your positive review! We're thrilled to hear that we exceeded your expectations. We appreciate your kind words about our staff, facilities, and services. We look forward to welcoming you back for another exceptional stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic stay in the heart of Midtown! Great access to Times Square. Staff was very friendly and welcoming. I stayed here with my girlfriend for our trip to New York and would definitely stay here again!
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jason Marte, Guest Services / Front Office at Arlo Midtown
Responded 4 days ago
Hello Evan, Thank you for your positive feedback! We're delighted to hear that you had a fantastic stay in the heart of Midtown and enjoyed our convenient access to Times Square. It's wonderful to know that our staff contributed to making your trip memorable. We look forward to welcoming you and your girlfriend back for another enjoyable stay when you're in New York.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We really enjoyed our stay at Arlo Midtown . Everything was extremely clean. The room was very cute however, small as with many rooms in New York City. The absolute best part of the hotel is the staff . They are exceptional . Particular Raphael who works the front desk was awesome and couldn't have been more helpful and kind. He truly is an asset to the staff. We would definitely stay there again!
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Date of stay: November 2023
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jason Marte, Guest Services / Front Office at Arlo Midtown
Responded 4 days ago
Hello TravelorJp, Thank you for your positive review! We're thrilled to hear that you enjoyed your stay at Arlo Midtown and found everything to be exceptionally clean. It's wonderful to know that our team, particularly Raphael at the front desk, provided exceptional service and made your experience memorable. We truly appreciate your kind words and look forward to welcoming you back on your next visit to New York City.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a fantastic honeymoon in Arlo Midtown I received a lot of consideration and the staff was kind Thank you. I want to go again next time Especially GurKan, thank you so much It is a place full of clean environment, atmosphere, and kindness. It's a hotel that I want to recommend to others
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Arlo Midtown, Guest Services / Front Office at Arlo Midtown
Responded 6 days ago
Congratulations on your honeymoon! We're overjoyed to hear that you had a fantastic stay at Arlo Midtown and felt well taken care of by our considerate and kind staff. Thank you for your kind words, especially for recognizing Gurkan – we'll be sure to pass on your gratitude. It warms our hearts to know that you found our hotel to be a clean, inviting environment filled with kindness. We appreciate your recommendation and can't wait to welcome you back for another memorable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff was super friendly and helpful special shout out to Olga at the front desk she made our stay what we hoped for Thank you miss Olga Had Thanksgiving dinner in the restaurant and the food and service was fantastic
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Arlo Midtown, Guest Services / Front Office at Arlo Midtown
Responded 6 days ago
Thank you for choosing to spend Thanksgiving with us in Manhattan! We're delighted to hear that you had a wonderful stay, and we appreciate your kind words about our super-friendly and helpful staff, especially Ola at the front desk. We're thrilled she made your stay exactly what you hoped for. It's great to know that you enjoyed a fantastic Thanksgiving dinner in our restaurant. Your positive feedback is truly appreciated, and we look forward to welcoming you back for more memorable experiences in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$239 - US$537 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityHudson Yards / Midtown West / Garment District
NUMBER OF ROOMS
489
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Claim Your ListingARLO MIDTOWN: UPDATED 2023 Hotel Reviews, Price Comparison and 682 Photos (New York City) - Tripadvisor
Frequently Asked Questions about Arlo Midtown
Which popular attractions are close to Arlo Midtown?
Nearby attractions include Mission Escape Games (0.3 km), Exit Escape Room (0.4 km), and Shop Gotham NYC Shopping Tours (0.4 km).
What are some of the property amenities at Arlo Midtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Arlo Midtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Arlo Midtown?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Arlo Midtown?
Conveniently located restaurants include Angelina Bakery NYC, Liberty Bagels Midtown, and IL Punto Ristorante.
Are there opportunities to exercise at Arlo Midtown?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Arlo Midtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Arlo Midtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Arlo Midtown offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Arlo Midtown?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Arlo Midtown?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.2 km), World Trade Center Memorial Foundation (5.2 km), and Hamilton Park (2.5 km).