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The Out NYC

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1,274 Reviews from our TripAdvisor Community

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Showing 1,022: English reviews
Pasadena, California
Reviewed 22 January 2015

When The OUT first opened it was hailed as the fun spa hotel for LGBT Travelers. Maybe that's too limited a population, which is surprising. Now the place seems to be full of international visitors, gay-straight, etc., which is to say it's almost like every other boutique hotel in Manhattan. Still, I arrived very early after an overnight flight and...

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Helpful?
1Thank Ray Q
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Dear Ray Q, Thank you for the review! It’s great to hear you enjoyed your stay and we hope to welcome you back soon. Best wishes.

Reviewed 16 January 2015

I've been to a few places in NYC and there's always a compromise on something unless you pay through the roof. On balance, this was above average I'd say with the compromise being the noise of the music in the outdoor areas and the noisy aircon units. One word of caution, I was mad that they recommended the airport transfer...

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2Thank ywu_uk
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Dear ywu_uk, Thank you for taking the time out to provide us with your feedback. We are glad you enjoyed your stay sans the noise from the club; we are always working to keep noise levels down and make our guests stay more enjoyable. I apologize for not being given the information regarding taking the express bus from Port Authority....

Reviewed 14 January 2015 via mobile

Booked 2 rooms for 3 nights stay, following the good pictures of their site and position close to Times square. I regret I did not read any Tripadvisor's suggestions previously. Building is very trendy. The room we got was large and clean. Problem was that our rooms were above a club that was playing loud music till very late. By...

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12Thank Peik80
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Dear Peik80, I would like to take a moment to sincerely apologize for the unfortunate stay. I understand how the noise levels can be frustrating, however we are working our hardest to improve the quietness throughout the resort. I am glad to hear that our Front Desk Team was able to move one of your parties to a quieter room...

Reviewed 11 January 2015 via mobile

The hotel itself and the room (double room with kingsize bed) were great. But the noise really was not bearable at all. We stayed there from Friday to Sunday and both on Friday night and Saturday night, there was an unbearable noise from the hotel itself. There was a barbecue party and I kindly asked the staff to turn the...

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3Thank C S
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Dear C S, Thank you for the feedback. I sincerely apologize for any noise issues you encountered during your stay and I will personally follow up with the OUT Team regarding the lack of customer service you received during your stay. We do hope to have the opportunity to welcome you back, with hopes of a more pleasant and seamless...

Riyadh, Saudi Arabia
Reviewed 11 January 2015 via mobile

I have visited my friend who used to stay in this hotel. They have really a bug lobby compared with a very small room where you can only have place to fit one bag only. Even the locker they made it inside the toilet which is really weird. The only good thing is location near the times square.

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4Thank Abdulmoez-Tahmaz
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello Abdulmoez-Tahmaz, Thank you for the feedback regarding our rooms. We offer different types of accommodations depending on the needs of our guests. We do hope that you had a great time in NYC and do hope that you will stay with us in the future. Best wishes.

Reviewed 9 January 2015

Amazing hotel, impeccable service, outstanding rooms...I could go on and on. Having stayed at this hotel since it's opening, some could say I'm biased, but the team clearly loves what they do and guests are certainly put first. The spacious rooms & sleek design aren't what you'd expect (or usually receive) for a hotel room in Manhattan. The hotel's customer...

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Helpful?
Thank scottdavid3
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hey there scottdavid3! Thank you so much for the awesome review. We are extremely happy to have you stay with us since our opening and always look forward to your next stay. I will surely pass on your comments to the front desk and reservations team! Warm wishes.

London, United Kingdom
Reviewed 4 January 2015 via mobile

I can't say I loved The Out. Partially due to the $400 a night. Yes it was around new year so i expected price to be high, but I did not find the hotel good value. Beside it did not seem full either. First of all, it might feel like a resort in spring and summer with lots of outdoor...

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3Thank MassiG
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Thank you for the review MassiG, On behalf of THE OUT Hotel we would like to express our sincerest apologies for a less than satisfactory stay. Your comments and concerns have been addressed with the Team, with promises of a better experience for yourself and all future travelers. We hope to have you stay with us in the future, possibly...

Miami Beach, Florida
Reviewed 2 January 2015

i will start to say the hotel is well located , very convenient location , the room are nice, clean and well done.why 3 stars ? For us we wanted to wake up the latest possible in the morning like 11am or 12 cause we wanted to relax , the problem is you will hear the doors slam all mornings...

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1Thank Alex B
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello Alex B, Thank you so much for taking the time out and providing us with your review. We appreciate all of the comments and will pass along the issues you experienced with to the entire team. Thanks again and we hope to see you again in the future. Best wishes.

Milan, Italy
Reviewed 31 December 2014 via mobile

What's new and different about this hostel is its unique concept which combines four-star comfort with hostel-type accommodation. Elegant, very clean, quiet, with a huge, comfortable bed and thick curtains to keep your privacy whilst sleeping. The hotel also has a beautiful piano and nice common areas :) A bit expensive, (but hey, this is NY, and I booked just...

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Thank Diana837
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello Diana837, Thanks for the post! We’re thrilled to hear you enjoyed the comfort of our Sleep Share Accommodations and the vibe of the rooms. We hope to see you soon!! Warm wishes.

key west
Reviewed 14 December 2014

I stayed at OUTNYC for the third consectuive year in a row. I decided in Early July of 2014 to book with the OUTNYC for the first week of December. It would be enjoyable and new to visit my favorite city at CHristmas time. I traveled from Sunny/Warm Key West Florida. When I initially contacted the OUTNYC via email inquiring...

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1Thank KeyWestMonkey
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Thank you, thank you, thank you once again KeyWestMonkey for the awesome review!! It’s really great to hear that you are never disappointed with your stay and we hope that each stay is better than the last. I will forward all of your good wishes to our staff; we look forward to welcoming you back soon! Best wishes.

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Named one of the "Top Trendsetter Hotels in the world" by Fodor's and "Best Hot Tubs to visit in New York City" by Thrillist, THE OUT NYC Hotel delivers a full service experience for your business or leisure travel needs. Its central location in Hell's Kitchen is an easy walk to Times Square, Highline Park, West Chelsea art galleries, and the Broadway Theater District. Upon arrival you will discover a rotating art gallery, exquisite architecture, and luscious outdoor spaces. All of our guests enjoy complimentary use of our steam room, sauna, 24-hour gym, and Wi-Fi throughout the property. Unique to New York City, THE OUT offers guests a place of Zen in our Spa Atrium, equipped with a cascading waterfall, hot tubs, cabanas and cocktail service. The minimalist design of the spacious Guest Rooms give you room to spread out, and your sleep is made extra comfortable with Egyptian cotton linens on a custom Serta mattress. ... more   less 

Additional Information about The Out NYC

Address: 510 W 42nd St, New York City, NY 10036
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: $228 - $730 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Out NYC 4*
Number of rooms: 105
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from The Out NYC staff and other travellers.
37 questions
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Questions? Get answers from The Out NYC staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Outside of the room there is a balcony that overlooks a very nice bamboo garden with seating for relaxation”
 of 5 bubbles DawannaP, 21 Mar 2017 | Read review
“2nd floor was perfect.”
 of 5 bubbles littlelen2017, 9 Mar 2017 | Read review
“Ask to not overlook the HWY.....”
 of 5 bubbles Ohlsson82, 6 Mar 2017 | Read review
“Noisy hotel”
 of 5 bubbles clf134, 21 Jan 2017 | Read review
“Sirens and trash removal services could be heard as the view was of a highway.”
 of 5 bubbles JoeSanson, 23 Dec 2016 | Read review
5 of 5