Monique Good customer service had an awesome time …ready to go back hotel and everything was clean nice view everything was jus perfect…Great experience no complaints this was fun for me …thanks millennium hotel
I've always enjoyed my stay at the Millennium Hotels, but my first experience at the Premier was truly exceptional. I had a bit of a personal emergency which required me to make last minute tricky adjustments to my reservation which staff handled quickly, efficiently and courteously. What distinguishes The Millennium Premier for me other than the obvious luxury suites and Times Square location is the exceptional staff, including Monique at the front desk who always provides an exceptional entry and concierge experience, the timely and professional room service and always clean and orderly lobby and suites. The exceptional staff, outstanding rooms and location are what keeps me coming back personally, but for those who've never experienced a Millennium hotel, I highly recommend the Millennium Premier Times Square for any stay in New York...it's always been an exceptional experience.…
The best attention people in lobby hotel monique I love this hotel because have a wonderful location and the area is very nice . They have the best food to eat and excellent service! The hotel is very clean and nice 🫶
Great location nice lobby area Anle ti check in early thanks to monique . I picked this horel because of the reviews. I hope this helps you. The brekfest was very good and excelente service from the all staff . I m sure that i will come back here again 🙏🏻🙏🏻.
The hotel is great, comfortable rooms and the location is amazing too. the staff is really friendly. Especially Monique who welcomed us so well and did her best to help us out. I’ll definitely comeback.
My first time in Manhattan, birthday week! The hotel really good location Moniaue - was great and super helpful for us! Ask for her anytime you go there, she will do the best! Great communication skills, professional, welcomed us and accommodated really fast on our early check in. Great experience!
I couldn’t be happier with this hotel. The rate we got on the winter promotion was phenomenal for the location. Nice quite space. We were treated very well and our room was perfect for an overnight stay. Monique remembered us and was a warm welcoming presence.
Arrived early check not until 4pm but, I was able to check in thanks to Monique. What a nice start to my start. I lonny was nice & clean & smelled amaxing. This hotel offers reasonable price and nice service with best location.
Great location to explore the city and sights - staff were always attentive especially Monique at the front desk! Made our first time in NYC one to remember. Would recommend to any couple/individual/family who would like to be in the thick of it Ps close to Adel’s Famous Food Truck
I made a potentially disastrous mistake with my booking. Fortunately for me, Monique on Reception was very understanding and demonstrated great customer focus and service. To be honest, the room (which I was lucky to get in the circumstances) suggests the hotel could possibly do with a little refresh/refurb. But, that said, staff like Monique go a long way in leaving you with a positive impression and memory of the stay overall. Hence the five stars.
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