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The Westin New York at Times Square

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1,652 Reviews from our TripAdvisor Community

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Showing 1,478: English reviews
Porter, Texas
Reviewed 2 days ago NEW

This was our first trip to NYC and we couldn't have found a better or nicer place to stay then the Westin Times Square. We made our reservations at the end of August for 5 nights in January. Being SPG members we requested an upgrade if available since this was a special celebration trip. A week before our arrival we...

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Thank gordonbadeaux
Elgin, Illinois
Reviewed 2 days ago NEWvia mobile

Went to NYC with my friend for the night. Easy check in and easy to get around from the subway, restaurants and very close to Times Square. Rooms are very clean and spacious bigger then other rooms from different hotels I have stayed with in the past. Also, loved that Carlo's Bakery is a block away.

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Thank calovj
Dublin, Ireland
Reviewed 3 days ago NEWvia mobile

Fantastic hotel! The best hotel we have stayed in, in NYC. We stayed in a 2 double bed, bedroom. Great view over looking the river with a big window. The room was big and clean with a comfortable bed. Reception was quick and efficient and location is unbeatable. I'd have no hesitation in staying here again. Big thumbs up.

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Thank Sean M
Washington
Reviewed 4 days ago NEW

I am a frequent visiter of Starwood properties for both business and personal trips. For some reason hotels in NY were quite expensive during my time in Aug of 2016. I paid 550 per night to stay at the Westin and while they did upgrade me to the top level with a view of the river, the room could have...

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Thank TripsnEats
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We value your opinion and thank you for providing your feedback regarding your stay last August. Next time you have a reservation here, please contact us directly with your confirmation so that we can personally coordinate a much better experience. We look forward to hearing from you. Warmest, Jessie YourWestinTSqExperience@westin.com

Memphis, Tennessee
Reviewed 4 days ago NEW

This hotel is average. I would not say it's 4.5 stars. My room was very clean, but it didn't have a refrigerator, microwave, or laundry  facility at this hotel . The room service breakfast  was not good at all and cost $50 for one meal, but I had no choice, I had a small baby with me. There are other...

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Thank MarieClaire901
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi MarieClaire ~ we are so sorry that not all of your expectations were met, however, we thank you for your feedback. We hope you will give us another opportunity by booking a return reservation. Then contact us directly with your confirmation number so that we can personally coordinate a much better experience. We look forward to hearing from you....

Reviewed 5 days ago NEW

I stayed in this hotel last Sept. 2016. This hotel has an amazing location. Very near Times square (1 block, near a theater. It faces a Shake Shack branch and a deli so you wont get hungry!:) All the action starts in Times Square, some of the store are open until 2 in the morning so even if you get...

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Thank gerieve
Millburn, New Jersey
Reviewed 5 days ago NEWvia mobile

Professional and courteous staff. Lovely comfortable room. Would have loved brunch after checking out at hotel restaurant, however breakfast ended at 11am. The housekeeping knocked on every door at an early hour- which deducts a star.

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Thank theNJTravler
Germantown, Maryland
Reviewed 5 days ago NEW

Not perfect at start but Westin staff moved quickly to resolve and made it a great five night party in NYC! They exercise area is BEST I've experienced in many years of travel. The people running this facility are top notch, watching out for security but allowing customers to move around many unique service areas with ease. The place is...

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Thank laddadad
Houston, Texas
Reviewed 5 days ago NEW

I found this hotel with its location, price and amenities an excellent value and enjoyed the stay twice now separated by one year, even better now with the renovations. The restaurant and bar and conference facilities are wonderful.

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Thank Jefferson F
Orlando, Florida
Reviewed 5 days ago NEWvia mobile

You can cover so much by foot! Broadway, Times Square, Rockfeller Center, Bryant Park. When you need the subway, 42nd is just there to take you anywhere! A lot you coffee shop and restaurants nearby for a quick breakfast or a late dinner. Rooms are spacious, clean, with amazing views.

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Thank Fernanda H

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our Times Square Hotel is located in the heart of New York. The Westin New York at Times Square Hotel offers a great location and comforting accommodations. ... more   less 

Additional Information about The Westin New York at Times Square

Address: 270 West 43rd Street, At 8th Avenue, New York City, NY 10036-3912
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $279 - $706 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York at Times Square 4.5*
Number of rooms: 863
Reservation Options:
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Also Known As:
The Westin New York At Times Square Hotel New York City
Westin Times Square
Westin New York City
Westin New York Times Square
Westin Hotel New York
New York City Westin
Hotel Style:
#6 Green Hotel in New York City
#139 Luxury Hotel in New York City
#156 Romantic Hotel in New York City
#172 Family Hotel in New York City
#188 Business Hotel in New York City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure staff knows of any deficiencies, they'll make right in short order! Stuff happens but they fix it!”
 of 5 bubbles laddadad, 16 Jan 2017 | Read review
“Get your room. Then go back to the front desk and tell them it doesn't work for you. Be prepared to do that a couple of times.”
 of 5 bubbles StevenS729, 15 Jan 2017 | Read review
“As with every hotel in NYC, pick a high floor to avoid the street noise.”
 of 5 bubbles KhimLee, 13 Jan 2017 | Read review
“High floor a must”
  • View of 8th avenue
 of 5 bubbles EYD, 13 Jan 2017 | Read review
“Room on higher floor.”
 of 5 bubbles betsy1428, 12 Jan 2017 | Read review
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