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The Westin New York at Times Square

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The Westin New York at Times Square
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1,773 Reviews from our TripAdvisor Community

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Miami, Florida
Reviewed yesterday NEW

Great hotel just half a block to Times Square. So you are close enough to it all but just far enough to not be right in the crazy of it. Lots of restaurants, bars, shops and theatres all around. I stayed in the SPG wing of the hotel and thought the rooms were super spacious and comfortable. Plenty of room...

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Helpful?
Thank mga001
Sacramento, California
Reviewed 2 days ago NEW

We often stay here when visiting our Son in NYC. The hotel is great, perfectly located, with great facilities and an excellent staff Great gym and the staff go out of their way to make your stay pleasant. We will be back again!

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Thank paulup4me
Loudonville, Ohio
Reviewed 2 days ago NEWvia mobile

View from 22nd floor room made the room special. Beds were wonderful! Bathroom smaller but fine. The hotel is a classy and the staff is friendly, polite, and gracious. The price per night was $200 and I thought for the area, it was worth every penny!

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Thank dspreng_12
Scotland
Reviewed 3 days ago NEW

Started with great service from a lovely lady at check-in, our room wasn't ready but she offered, for a cost, a superior room higher up the building (room 4333) which we took. This turned out to be a great choice, fab views of Tines Square and the Empire State Building. She offered us a free movie per nights stay which...

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2Thank scotsman1010
Columbus, Ohio
Reviewed 3 days ago NEW

I love Westins! Have always enjoyed my stays all over the US. Times Square was not up to par with any of the others that I have enjoyed. I was put in a handicapped room, which I did not request. This wasn't the worse thing, but there was a large shower chair and stool taking up much of the shower....

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Thank Cher I
Reviewed 4 days ago NEW

Even despite the noise and lights of times square, there is no reason to not expect a peaceful and restful evening when staying in this part of the big apple. Regardless of where you are, honestly, the heavenly bed is still heavenly. My stay was incredibly pleasant, but I was not looking for luxurious and over the top. Great consistency...

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Thank Erin H
Reviewed 4 days ago NEW

we chose this hotel to be close to the Theatre district. The check-in process was indifferent and less than helpful. No-one offered to help with luggage to our rooms. When we asked for extra tissue boxes none were delivered. The front desk was well manned but the agents were more interested in discussion among themselves than helping us trying to...

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Thank msc66
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are so very sorry that we did not your expectations, however, thank you for bringing this to our attention. We hope you will give us another opportunity to regain your confidence by booking a return reservation. When you do, please contact us directly with your confirmation so that we an personally coordinate an experience you deserve and expect. We...

East Hartford, Connecticut
Reviewed 4 days ago NEW

Hotel is in a great location, close to broadway and Times Square. People were helpful and friendly. Lots of seating and comfortable couches in the reception area making a great place to sit and chat while waiting for friends. Bathroom tiles are set a bit unevenly and the sharp edges can easily be felt under feet when barefoot. (At least...

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Thank miafarfa
Marina del Rey, California
Reviewed 4 days ago NEW

I stayed at several comparable SPG properties - Le Meridien, W Times Square, W on Lexington Ave, Westin Grand Central, to name a few - and Westin at the Times Square is the best of all - much more space, feels so much newer and modern. I stayed at the preferred guest section of the hotel.

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Thank oksana_MDR
Liverpool, United Kingdom
Reviewed 4 days ago NEW

Stayed Weekend of 17th - 20th Feb - with my husband, 2 sons and their partners therefore using 3 rooms. The Westin at Times Square is in perfect Location, no concerns about the rooms and amenities. Cleaned well and sheets/ towels changed daily, complementary bottled water and coffee and tea bags provided and replenished daily too. American breakfast in the...

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Thank Nic19542014
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are very sorry to learn of the negative experience when you checked in and while here. We thank you for letting us know of this and again, we apologize for what you went through. Next time you have a reservation here, please let know your confirmation so that we can personally coordinate an experience you deserve and expect. We...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our Times Square Hotel is located in the heart of New York. The Westin New York at Times Square Hotel offers a great location and comforting accommodations. ... more   less 

Additional Information about The Westin New York at Times Square

Address: 270 West 43rd Street, At 8th Avenue, New York City, NY 10036-3912
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $305 - $769 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York at Times Square 4.5*
Number of rooms: 863
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com and Jetsetter so you can book your The Westin New York at Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin New York At Times Square Hotel New York City
Westin Times Square
Westin New York City
Westin New York Times Square
Westin Hotel New York
New York City Westin
Hotel Style:
#6 Green Hotel in New York City
#139 Luxury Hotel in New York City
#156 Romantic Hotel in New York City
#172 Family Hotel in New York City
#188 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin New York at Times Square staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a higher room in the west side, great views down to Empire State Building and the buildings round Times Square”
 of 5 bubbles scotsman1010, 22 Feb 2017 | Read review
“Ask for rooms in "39". We stayed in 3139”
 of 5 bubbles Havee17, 20 Feb 2017 | Read review
“ask for modern room premium delux rooms as not what you think they are going to be”
 of 5 bubbles cathymcconvey, 20 Feb 2017 | Read review
“Room is spacious with all the comforts of great work space with outlets/internet, mini bar, coffee, heavenly bed for a good nights sleep. ”
 of 5 bubbles CLS430, 19 Feb 2017 | Read review
“I'm a bit sensitive to bright LEDs when I am trying to get to sleep. There was a particularly bright green one on the wall next to my bed. It brightly lit up the opposite wall. A post-it that the hotel provided on the desk easily covered the light and the problem was solved.”
 of 5 bubbles G9428DBpaulc, 19 Feb 2017 | Read review
5 of 5