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The Westin New York at Times Square

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1,460 Reviews from our TripAdvisor Community

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Showing 1,302: English reviews
Halifax, Nova Scotia
Reviewed yesterday NEW

Best time of year to be in NYC. Absolutely magical with usually nice weather, amazing decorations and loads of crowds all generally in a good pre XMAS mood! Stores are all decorated some good sales and great opportunities to go shows and get great meals.

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Thank 767allanp
Reviewed yesterday NEW

The room was spectacular. I had a corner room with windows on both walls. The bed was very comfortable and the Wi-Fi speed was pretty good. The room was immaculate and very comfy. The concierge was very helpful as well. I would definitely stay here again.

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Thank Laurie V
Brownwood, Texas
Reviewed yesterday NEW

Four women sharing a room... enough said, right? But, actually we had plenty of room and space and enjoyed a great value in NYC! The Westin is luxury hotel in a great location! I've stayed right on Broadway in some very nice hotels, but enjoyed the "less hectic" walk on 8th street, and the easy access to subway, cabs, and...

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Thank Holskeen
Los Angeles, California
Reviewed yesterday NEW

Very nice hotel and great service . We were initially given a SPG preferred room on a lower floor but we were not told it was two fulls instead of the king bed we reserved . We called down and the agent said there were no rooms available until the following night , so we asked the manager to arrange...

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Thank SCOTT R
Burlington, North Carolina
Reviewed yesterday NEW

Hotel was clean! Bathroom was gorgeous and large. Great location one block off from Times Square. Fairly quiet. Only heard sirens occasionally, but hey it is New York City. Wonderful staff from front desk to housekeeping.

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Thank jennibelle361
Seattle, Washington
Reviewed yesterday NEW

Starwood is my go-to choice when it comes to lodging. Each of their brands, whether Sheraton, Westin, the W are reliably consistent in delivering the kind if experience I expect when I stay, whether it's for business or for personal travel.

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Thank dmangone
Paris
Reviewed yesterday NEW

The Westin TSQ has been my default venue for NY visits - especially since the renovations this hotel offers great value and despite it's size a good and personal service. This time I had a wonderful upgrade to 4302 (thanks Gabrielle Mariano, Westin Experience Specialist) benefited from some fantastic sunrise/sunset views over city and river. The location is perfect for...

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Thank 210dietrichh
Oklahoma City, Oklahoma
Reviewed 2 days ago NEW

Everything was excellent and top notch. We had a great stay and it was first class. The rooms were clean, service great and view excellent. The hotel had everything we needed, the linens were so comfortable.

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Thank Lynda S
Salt Lake City, UT
Reviewed 2 days ago NEW

Beautiful hotel with great location for tourist. Walking to shows and all over Times Square. Easy access to cabs, but often quicker to walk due to traffic congestion. Unfortunately, service was lacking. The check-in line on a Thursday evening was long and very slow due to only one person working. They were checking in a large group, all with passports,...

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Thank sbvv_md
Reviewed 2 days ago NEWvia mobile

The Westin at Times Square is the perfect hotel if you're looking to be close to food, entertainment, and transportation. The staff was all very helpful and kind. Our room was very clean and well stocked. We were on the 31st floor near the elevators and all was relatively quiet. This hotel gives you access to a Starbucks, Chevy's (restaurant),...

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Thank Sgatraveler

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our Times Square Hotel is located in the heart of New York. The Westin New York at Times Square Hotel offers a great location and comforting accommodations. ... more   less 

Additional Information about The Westin New York at Times Square

Address: 270 West 43rd Street, At 8th Avenue, New York City, NY 10036-3912
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $284 - $1,009 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York at Times Square 4.5*
Number of rooms: 863
Reservation Options:
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Also Known As:
The Westin New York At Times Square Hotel New York City
Westin Times Square
Westin New York City
Westin New York Times Square
Westin Hotel New York
New York City Westin
Hotel Style:
#6 Green Hotel in New York City
#133 Luxury Hotel in New York City
#156 Romantic Hotel in New York City
#172 Family Hotel in New York City
#188 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin New York at Times Square staff and other travellers.
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Questions? Get answers from The Westin New York at Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher corner view room on the backside is best”
 of 5 bubbles 206lauriev, 5 Dec 2016 | Read review
“We were initially given a SPG preferred room on a lower floor but were not told it was two fulls instead of the king we reserved . We called down and the agent said there were no rooms available until the following night , so we asked the manager to arrange for us to move to the Westin Grand Central where we stayed last year. Apparently a nicer room opened up as he found us a higher floor with a king bed . We were very pleased with the outcome ”
 of 5 bubbles 765scottr, 5 Dec 2016 | Read review
“Forget this hotel and go elsewhere.”
 of 5 bubbles yarono2015, 2 Dec 2016 | Read review
“It's quieter the higher you go and corner rooms are bigger!”
 of 5 bubbles Northern_Traveler00, 28 Nov 2016 | Read review
“Floors 24-45 are obviously quieter the higher up the better and also the views are better”
 of 5 bubbles peter grafton, 28 Nov 2016 | Read review
5 of 5
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