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Holiday Inn NYC - Lower East Side

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Holiday Inn NYC - Lower East Side
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648 Reviews from our TripAdvisor Community

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Showing 508: English reviews
San Jose, California
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 days ago NEW

Not your normal Holiday Inn room and service. Put down your bias for Holiday Inn as this hotel does not disappoint. The room is clean, quiet, and attractive. The staff is helpful, courteous, kind, and definitely want to make the most of your stay. The hotel offers complimentary wifi, has a small gym, and a restaurant in the basement. The... More 

Helpful?
Thank Mr_TriNguyen
rbianchi2016, General Manager at Holiday Inn NYC - Lower East Side, responded to this review

Many thanks for the taking the time to critique our property. We're delighted to have you as our guest and our TEAM will be ecstatic to hear your feedback. You really took good notes while staying I see which is really important for potential guests to see and hear. Our TEAM is very special and really take the time to... More 

melbourne, fl
Level Contributor
77 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 1 week ago

Quick trip to NY for a wedding. Very pleased with room, view of the empire state building and staff. Would go back again if needing to be in that area of the city. Room clean, linens and bed the way we like and the amount of room we needed. Thanks to Rosario for making sure everything was good!!

Helpful?
Thank mokar1987
rbianchi2016, General Manager at Holiday Inn NYC - Lower East Side, responded to this review

Dear Mokar1987, Many thanks for choosing to stay ata the Holiday Inn Lower East Side for your recent trip to NYC. I'm delighted to hear that your stay was pleasent including the faciltites and services. I couldn't do alone it alone. Shold you plan another quick trip please make sure you contact us! Happy Holiday to you and your family... More 

Cicero, in
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago

Rooms were nice enough, but small as you might expect in NYC. Really appreciated that they gave us an early check in when we arrived around 10am. We only expected to be able to drop off our bags, but they had a room open and gave it to us. The front desk staff was very friendly and helpful in all... More 

Helpful?
Thank Steve G
rbianchi2016, General Manager at Holiday Inn NYC - Lower East Side, responded to this review

Dear Guest, Thank you for your kind review and feedback. I'm delighted that you were able to check in early and settle in to start your day. Our staff are handpicked and are the best NYC hotel professionals you'll find. We appreciate your time and consider us the next time your in NYC. Have a wonderful holiday season! Travel Safely, More 

Rochester, New York
2 reviews
Reviewed 2 weeks ago via mobile

We visited NY for a friend's 40th birthday party the first weekend of November. We had all been to NYC a bunch of times and we usually stay closer to midtown. We were SO happy to have made the decisions to stay elsewhere. The hotel was SUPER clean, the people were friendly, helpful and genuinely happy! The room was on... More 

Helpful?
Thank ageglia
rbianchi2016, General Manager at Holiday Inn NYC - Lower East Side, responded to this review

Dear Ageglia, What a wonderful review and thank you! Our hotel location boasts some of the most eclectic hot spots in all of NYC and were delighted that you adventured into our area. We appreciate the feedback conerning your overall hotel stay and eqaully content that you found our hotel to meet your expectations. Our team is not shy and... More 

Atlanta, Georgia
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 weeks ago

This is the 2nd time I have stayed here with a 2.5 year gap in between. With time, I can tell the rooms don't have the newness that once was. I bought a plug-in as there was an overwhelming bleach smell. I'm glad they clean so thoroughly but I couldn't sleep in that smell. My only complaint would be to... More 

Helpful?
Thank inkhaus
rbianchi2016, General Manager at Holiday Inn NYC - Lower East Side, responded to this review

Dear Guest, Thank you for staying with us on your second visit. Holiday Inn Brand unfortunately doesnt offer complimentary coffee in their lobbies however the in-room coffee program is far more superior in Holiday Inn's then the lesser brands. We will take your suggestion under consideration. We value the feedback concerning the sink and bleach smell in your room. Feedback... More 

Level Contributor
3 reviews
Reviewed 4 weeks ago via mobile

The Hotel was decent - a few suggestions though - first of all the Hotel is actually on Suffolk Street (the entrance) which made it challenging to decide which street to go down. Also the carpet in our room had an odor to it- it smelled as if it had a pet odor. Other than that the room was fairly... More 

Helpful?
Thank Susan H
rbianchi2016, General Manager at Holiday Inn NYC - Lower East Side, responded to this review

Dear Guest, On behalf of the entire team at the Holiday Inn Lower East Side, we would like to thank you for taking the time to offer your review of our hotel. We are extremely apologetic towards your experience as we we take great pride in our quality of products and serivce. While stying with us please ensure you reacj... More 

USA
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 weeks ago via mobile

Very average hotel. Staff was friendly and helpful. Lobby left a lot to be desired, they could have had more food/snack/drink options. Vending machine on my floor did not work. Room was clean and spacious (by NYC standards). No fridge. Biggest problems: NOISE!! Bring ear plugs. No exaggeration. All I heard all night was cars honking and sirens. Loud. I... More 

Helpful?
Thank 368SteveT368
rbianchi2016, General Manager at Holiday Inn NYC - Lower East Side, responded to this review

Dear Guest, Thank you for your feedback. We always take feedback seriously and address any guest concerns internally. Our goal is to ensure our guests have a comfortable stay. I apologize that you found the hotel average but and your nights sleep was interupted by noise. Please feel free to reach out to me direclty at rbianchi@holidayinnyc.com and we can... More 

Leeds, United Kingdom
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 weeks ago

New York is a big spread out place and there is no ideal location to stay. Yes, the Lower East Side is up and coming but that's probably reflected in the price (good deal on British Airways holidays website) and we never felt that the area was unsafe. If all you want is a comfortable hotel with good subway links... More 

Helpful?
Thank A_J_C_1_2_3_4_5_6
rbianchi2016, General Manager at Holiday Inn NYC - Lower East Side, responded to this review

Dear Guest, Thank you for staying with us recently! We have enjoyed hearing about your journey and experince in our city and you really have explaiend in detail the convenience in getting our metropolis. We appreciet the feedback and great to hear you found the hotel, personnel and location suitable for your travels.. Look forward to haveing you stay with... More 

Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago via mobile

We thought this place was excellent. Very clean and spacious rooms. Front line staff very friendly. The area is so-so but very easy to get anywhere in NYC with the subway which is a 1 min walk away. Would check this place out if we return to NY.

Helpful?
Thank Matt5665
rbianchi2016, General Manager at Holiday Inn NYC - Lower East Side, responded to this review

Dear Matt, Thank you for your kind feedback and review. Our goal is to provide quality and authentic experience in lower east side. We're delighted you found the hotel up to the standard and our team is very committed in delivering a great prodcut and service. We appreciate your business and travel safely! Best Regards, More 

Tel Aviv, Israel
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Had two nights there on a hotwire reservation. It was my first visit to the lower east side. The hotel is very clean and stands by all Holiday-Inn standards. It's a couple of minutes walk for a subway. Only one thing on the bad side - the location isn't very central in the neighborhood, but it's in a walking distance... More 

Helpful?
Thank Alfa1979
rbianchi2016, General Manager at Holiday Inn NYC - Lower East Side, responded to this review

Dear Guest, Great to hear you've enjoyed the area and hotel. We appreciate your feedback and I will certainly share your review with our team. Thank you and we hope to have you visit again in the near future. We appreciate the business. Yours Truely, More 

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Staying in Lower East Side

Neighbourhood Profile
Lower East Side
Straddling the bridge between New York’s thriving immigrant past and its modern transformation into a beacon of global art and culture, the Lower East Side is one of the most dynamic neighbourhoods in the city. The blocks of tenements that represented the promise and blight of the Lower East Side immigrant experience now command top dollar for new residents. Right next to old-world delis, 24-hour bodegas, and the garment shops of Orchard Street, you’ll find hip clubs, fashionable bistros, and luxury hotels beckoning at all hours of the evening. If you love nightlife and live music, it’s hard to beat the scene here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
On March 19th, 2013, the Holiday Inn NYC - Lower East Side opened at corner of Delancey and Suffolk Street, complete with a widely appeasing ambiance, decor, and amenities. This new, contemporary non-smoking boutique hotel brims with surprises-from the sleek walnut floors in our spacious guest quarters, to the impeccably adorned public spaces. Set in historic heart of Manhattan's Lower East Side, our friendly and familiar hotel delights at every turn, drawing repeat visitors with a heightened level of charm. From the linens to the lobby, the brand new reflects the joy, excitement, and luxury of the modern New York City lifestyle. Step through our boutique-style lobby, and you will instantly be treated with personalize service from our hospitality staff. Within the solace of our hotel, you will find free Wi-Fi, and many modern conveniences, including business and fitness center access and lobby snack shop. Enjoy service from our ever-attentive staff, delicious dishes from the tables of our in-house restaurant, and world-class amenities in the comfort of spacious and stylish guest rooms. ... more   less 

Additional Information about Holiday Inn NYC - Lower East Side

Address: 150 Delancey Street, New York City, NY 10002-3308 (Formerly Holiday Inn New York City-Manhattan)
Region: United States > New York > New York City > Lower East Side , Manhattan
Price Range: $217 - $576 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn NYC - Lower East Side 4*
Number of rooms: 132
Reservation Options:
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Hotel Style:
#34 Green Hotel in New York City
#126 Romantic Hotel in New York City
#138 Family Hotel in New York City
#141 Luxury Hotel in New York City
#160 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn NYC - Lower East Side staff and other travellers.
15 questions
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Questions? Get answers from Holiday Inn NYC - Lower East Side staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for room on north(back) side upper floors for best view!”
 of 5 bubbles mokar1987, 23 Nov 2016 | Read review
“Room facing the internal patio like our was very quiet.”
 of 5 bubbles 580gabig, 14 Oct 2016 | Read review
“Hang your breakfast order outside your room before 3 a.m. to have it delivered between 6:30 a.m. and 11 a.m.”
 of 5 bubbles wherevaltrips, 3 Oct 2016 | Read review
“Delancy Street is never without traffic so if traffic noise bothers you, ask for one on the back side.”
 of 5 bubbles djstoll808, 3 Oct 2016 | Read review
“I always request a room away from elevators.”
 of 5 bubbles carolec869, 31 Aug 2016 | Read review
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