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63 West 38th Street, New York City, NY 10018-3818
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#49 of 519 hotels in New York City
Location
Cleanliness
Service
Value
Travellers' Choice

Looking for a place to stay in New York City? Then look no further than Refinery Hotel, a luxury hotel that brings the best of New York City to your doorstep.

Refinery Hotel is a luxury hotel offering a flat screen TV, a minibar, and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features 24 hour front desk, room service, and a rooftop terrace. Plus, guests can enjoy a fitness center and an on-site restaurant, which have made this a popular choice among travellers visiting New York City. For guests with a vehicle, there is paid private parking available nearby.

For those interested in checking out popular landmarks while visiting New York City, Refinery Hotel is located a short distance from The High Line (1.5 mi) and Friends Building (1.7 mi).

If you like diners, Refinery Hotel is conveniently located near Ellen's Stardust Diner, Junior's, and Times Square Diner & Grill.

Best of all, Refinery Hotel makes it easy to experience some great New York City attractions like Kehila Kedosha Janina, which is a popular .

We’re sure you’ll enjoy your stay at Refinery Hotel as you experience everything New York City has to offer.

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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Meeting rooms
Rooftop terrace
24-hour security
Parking
Wifi
Restaurant
Breakfast available
Complimentary welcome drink
Wine / champagne
Rooftop bar
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Trendy
Languages Spoken
English, French, Russian, Spanish and 2 more
Hotel links
Special Offer:Package deal
5886Reviews79Q+A100Room tips
Traveller rating
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Most Recent
Carlos G wrote a review Yesterday
1 contribution
Gabriel received us with a great big smile and a nice bottle of wine. He even remembered me having been there a couple of years ago on a very short business trip in the middle of the pandemic . When I looked for a hotel, I could not remember the name of the hotel, but for the online description I guessed it would be the Refinery. I was thrilled to have guessed right. Now I will definitely pick it every occasion we’re back in town. A+, recommend it without reservation!
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gabriel Gutierrez, Owner at Refinery Hotel
Responded yesterday
Hello Carlos, It was great seeing you back. We are grateful for guest like you that make Refinery Home away from home. Please feel free to reach out for another fantastic stay. Btw how was the show? ggutierrez@refineryhotelnewyork.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pxb wrote a review Jul 2022
2 contributions
Hotel's Favourite
Refinery was our wedding hotel as suggested by our planner and it could not have been a better choice. Not only is the location amazing (walking distance to Bryant park, 5th avenue shopping, broadway, Times Square) but the hotel is also a beautiful luxury boutique property. Our guests could not stop raving about how great their stay was. We would stay here for the rooftop alone. There were lineups almost everyday to get up and they were turning people away, however, guests can go up at anytime. it was always bustling and busy and was a great place for our wedding guests to congregate and grab drinks and food throughout the day. Definitely a great vibe for everyone! The lobby bar also had a cute jazz night. Finally, I would like to thank Samantha and the whole staff for making our wedding week so special and for being so fabulous. The whole team was so accommodating and kind from the time we chose Refinery and throughout our stay. The front desk staff was kind to all of our guests, and I truly believe this made our week all the more wonderful and memorable. It's the small details that count like flexibility when we changed our room types last minute, or the glass of wine as we checked in. I don't have anything negative to say at all and I would highly recommend!
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Date of stay: July 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gabriel Gutierrez, Owner at Refinery Hotel
Responded 13 Aug 2022
Thank you for the lovely review! We're thrilled you had such a wonderful Wedding Weekend with us at Refinery Hotel! We're delighted to hear that our team was so welcoming and accommodating. We aim to please and your praise lets us know we're doing our job! We're also glad you enjoyed our spacious rooms and rooftop. We will share your feedback with our entire team and they will be thrilled to know that you had an amazing stay. We look forward to hosting you again soon for another amazing experience! Have a beautiful day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
torosearching wrote a review Yesterday
Singapore49 contributions67 helpful votes
Boutique hotel with cute furnishing, well located on 38th street. Housed in a converted building, the structure is unusual (some long corridors). Rooms are good sized for NYC, though they do not come cheap. Generally quiet even though it is just off 6th Avenue. A little further from the theatre district (some theatres are a little over 10 blocks). Was overall convenient. Dedicated lift for the refinery bar, but as a result of the popularity of the bar the lobby can get quite crowded.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gabriel Gutierrez, Owner at Refinery Hotel
Responded yesterday
Thank you @torosearching Your opinion is greatly valued. We are based off a 1920th Hat factory. The Old millenary tools behind the desk, computer desk refurbished from old sawing machines and many more make the Refinery Hotel a travel in time. Please come see us again for more history and another refined stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
961deedee wrote a review 4 Feb
Toronto, Canada2 contributions1 helpful vote
While this hotel is known for its incredible roof top patio, staying here is a true pleasure! The staff go above and beyond to make your stay special. The rooms are stylish and very clean, the bed is a dream to sleep in and the location and perfect to easily get to many city highlights. I'll definitely be back.
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gabriel Gutierrez, Owner at Refinery Hotel
Responded yesterday
Thank you for the lovely 5 star review. We're glad our amazing team made you feel so valued during your time here! It's great you enjoyed our prime location, super comfy bed and inviting facilities, as well as our exceptional service! Please come see us again for another Sophisticated refined stayed. Thank you once again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kgoh91 wrote a review 3 Feb
Boston, Massachusetts6 contributions
Love this hotel. Rooms are spacious, clean, and well- styled; robes are plush; and the products are quality. What really made me write a review was the service, though. Everyone is very friendly, and the doorman Rafael was so kind. He took the time to give me some welcome wine while I was checking out, helped me with my bags and getting into my uber during rush hour, and made sure the draft from people coming in and out didn't make me cold while I waited. Will stay here again
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gabriel Gutierrez, Owner at Refinery Hotel
Responded 2 days ago
Thank you kindly for this lovely review. Knowing that your time here at Refinery Hotel was exceptional is very important to us. We believe our friendly staff, specially Rafael are great assets to our property, so we appreciate you for admiring the dedication and excellent work he does. Come see us again for another Sophisticated, refined stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
monica0625 wrote a review 3 Feb
New York City, New York14 contributions4 helpful votes
Starting with the morning of check in I had a special request for my husband who just had surgery, Rafeal was completely considerate and accommodated our needs so pleasantly along with Junior. We immediately felt taken care of! Then when my traveling pillow was mistakenly taken with the rest of the linens, Keifer would leave no stone unturned until he found it! Since this was not a typical pleasure trip and it made all the difference in the world to have the level of attention and care that these guys gave. Thank you! I highly recommend this Hotel. It has a great rooftop restaurant and one on the street level.
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Date of stay: February 2023
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gabriel Gutierrez, Owner at Refinery Hotel
Responded 2 days ago
Thank you from everybody here at Refinery Hotel. Knowing that your time here at Refinery Hotel was exceptional is very important to us, and it helps us know that our team is doing great! Rafael, Ithiel & Kiefer will be thrilled to know you had an amazing time with us. Speedy recovery and hopefully will see you soon for another amazing stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hollandsays wrote a review 3 Feb
SAINT LOUIS4 contributions
This was our third visit and we love the location, staff and onsite bar/restaurants. They were able to check me in early and we really enjoy the complimentary wine in the evenings in addition to the great service we get from the entire staff.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gabriel Gutierrez, Owner at Refinery Hotel
Responded 2 days ago
Thank you for making Refinery Home away from home. We aim to please and your praise lets us know we're doing our job! We're also glad you enjoyed our location, restaurants and amenities. I will ensure to share this amazing review with all our staff. Thank you once again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shelby W wrote a review 2 Feb
1 contribution
Gabriel, Ithiel, and Miguel were just a small reason why this was the most amazing stay. Everyone I spoke to was kind, attentive, and went out of their way to make me feel welcome. The room was such a nice size with super tall ceilings and the whole hotel ambience was peaceful, even being in the heart of Midtown. Only a 7 minute walk to the Empire State Building and surrounded by great spots. I would 100% stay here again!!!
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gabriel Gutierrez, Owner at Refinery Hotel
Responded 2 days ago
Thx Shelbyw429 ! it was great catching up with you. We're thrilled you had such a wonderful stay with us at Refinery Hotel! We're delighted to hear that Ithiel and Miguel went above and beyond to make your stay great. I'm also delighted you enjoyed our super spacious high ceiling rooms and great locations. Please come see us again. ggutierrez@refineryhotelnewyork.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pam S wrote a review Jan 2023
2 contributions
This is one of the best hotels I’ve stayed at, hands down. I moved out of NYC a few years ago and return to see friends and family often and I’ll only be staying at Refinery from now on. Every staff member I interacted with was kind and truly happy to be helpful, and simple just nice to talk to! The rooms are well-curated, great toiletries, and the bed was so comfortable I asked who makes their pillows because I need them at home! Spacious and an excellent place to stay, it even smells amazing! They have a jazz bar, restaurant, and rooftop also if you want convenient snacks or entertainment. 10/10, I love this hotel!
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gabriel Gutierrez, Owner at Refinery Hotel
Responded 5 days ago
Thank you for the stellar Review, We're delighted to hear that our team was so welcoming and accommodating. We aim to please and it feels great to know that you consider us one of the best hotels you have stayed. We're also glad you enjoyed our spacious rooms, comfy bed and amazing pillows, please let me know the best email to send you the link. Come see us again, a gift from the shop awaits you. Have a great day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lord p wrote a review Jan 2023
Slough, United Kingdom1 contribution
Just came back having spent 4 nights at the stunning Refinery Hotel. I had booked it in celebration for my girlfrends big birthday and cannot thank the team enough! Lauren, Stephanie, Keith, Junior and others were all absolutely fantastic. They made us feel very warm, welcomed and very special in every way as nothing was too much. The moment I looked at Refinery Hotel and had initial discussions with Lauren, I was sold. Lauren and Stephanie were very accomdating with anything I needed and I was blown away with the support and service over calls and emails in prepartion for my our trip from the UK When I reached the hotel this went onto another level where I met Keith and Junior at the front desk who extended and continued the excellant service. I cannot thank the Refinery team enough for everything they did for me and if it weren't for them it wouldn't have been perfect. The hotel is stunning, the room having booked the Atelier did not disappoint, the best room in the hotel. The rooftop resturant and bar was great despite the time of year. Thank you,and Refinery Hotel will be the place I will only stay when coming back to NY. Ajay
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Stay there, you will not regret it!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gabriel Gutierrez, Owner at Refinery Hotel
Responded 5 days ago
Ajay Thank you for taking your time. I'm so glad I had a moment to catch up with you right before your departure. I'm pleased to know you appreciated our efforts to provide you with amazing service! Knowing that your time here at Refinery Hotel was exceptional is very important to us, and it helps us know that our team members Lauren, Stephanie, Kiefer & Ithiel are doing an exceptional job, after all they are our Rockstar! We look forward to hosting you again soon for another fantastic experience,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$278 - US$487 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTenderloin / Midtown West / Garment District / Manhattan / Midtown
NUMBER OF ROOMS
197
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REFINERY HOTEL (S̶$̶5̶6̶7̶) S$220: UPDATED 2023 Reviews, Price Comparison and 1,789 Photos (New York City) - Tripadvisor

Frequently Asked Questions about Refinery Hotel
Which popular attractions are close to Refinery Hotel?
Nearby attractions include Manhattan Skyline (0.4 km), Bryant Park (0.3 km), and New York Public Library (0.3 km).
What are some of the property amenities at Refinery Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Refinery Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Refinery Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Refinery Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Refinery Hotel?
Conveniently located restaurants include Royal 35 Steakhouse, Izakaya MEW, and Gabriel Kreuther.
Are there opportunities to exercise at Refinery Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Refinery Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Refinery Hotel?
The staff speaks multiple languages, including English, Spanish, French, Russian, Portuguese, and Polish.
Are there any historical sites close to Refinery Hotel?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.1 km), World Trade Center Memorial Foundation (5.1 km), and Hamilton Park (3.3 km).
Is Refinery Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.