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Refinery Hotel

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Refinery Hotel
Refinery Hotel
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3,789 Reviews from our TripAdvisor Community

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Showing 3,496: English reviews
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Reviewed 2 days ago NEWvia mobile

We ve been at the Refinery for my son 21st birthday ..everything perfect, rooms, rooftop , restaurant. .the staff superb, Amanda at front desk a 10 ! Excelente! Dont forget to visit the bar during jazz sessions

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Thank Gustavo A. L
Bedfordshire, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

Stayed at the Refinery for 4 nights just before Christmas. This hotel is fantastic in all aspects. Fantastic staff, fantastic rooms, fantastic location. From the moment my wife and I arrived we felt welcomed and although our room wasn't ready they made space for us to relax on the rooftop bar. I cannot speak highly enough of this place as...

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3Thank Visco27
About Hotel's Favourite Review
Eric_Refinery, General Manager at Refinery Hotel, responded to this review

Thank you for your enthusiastic and detailed review, Visco27! We hope to welcome you back again soon!

Bloomington
Reviewed 2 days ago NEW

This was our second stay and the Refinery did not disappoint either time. The rooms are very clean and large for a city hotel. The location has great access to many attractions and is close to subway for exploring the entire city. The best thing about the hotel in its staff, we travel a lot and the staff at this...

Review collected in partnership with this hotel
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Thank wd45vt
Nashville, Tennessee
Reviewed 2 days ago NEW

Great hotel. Nice location. Staff polite, friendly and helpful. Check-in was a bit problematic b/c of a computer glitch, and we were in a hurry, but staff worked with us to get our bags up to our room so that we could make our appointment on time.

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Thank Anna G
Malibu
Reviewed 2 days ago NEW

The guest focus is very good at the Refinery. Great check in and they go out of their way to make you feel welcome. Don't miss the rooftop bar - especially if it's a nice day, as they open the ceiling and you get all of Midtown around you.

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Thank gregdK1932RY
Dallas, Texas
Reviewed 3 days ago NEW

I never write reviews but felt compelled to share my experience at the Refinery Hotel. I booked the Refinery based on other great previews. They did not disappoint. The bar is happening and the Roof top restaurant is even better. Great vibe. I spent 3 nights and wanted to share a few kudos Ashley tried to help get hard to...

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Thank timysmith2017
Eric_Refinery, General Manager at Refinery Hotel, responded to this review

Thank you so much for taking the time to post, timysmith2017, we look forward to welcoming you back on a future stay!

San Francisco, CA
Reviewed 3 days ago NEW

A group of 4 girlfriends and I recently spent the weekend in NYC and booked the Refinery based on reviews, $, space, and accommodations. We were celebrating a milestone bday and the manager had our rooms (2) complete with a complimentary bottles of wine and bday cupcakes from Magnolia. we were spoiled! The rooms are large for NYC standards, the...

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Thank Meighan B
Eric_Refinery, General Manager at Refinery Hotel, responded to this review

Thank you for acknowledging our superb service, Meighan B! We are delighted you enjoyed the birthday amenities and look forward to welcoming you back again soon!

Surrey, United Kingdom
Reviewed 3 days ago NEW

Lovely hotel and fab room based in a prime NYC location. A shame our room was noisy owing to location. Great rooftop bar, with a buzz particularly on week nights (on the Sunday it was remarkably quiet).

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Thank nycescape2017
Eric_Refinery, General Manager at Refinery Hotel, responded to this review

Thank you for your balanced feedback nycescape2017, we are actively working on our soundproofing and hope to welcome you back for a repeat stay.

London, United Kingdom
Reviewed 3 days ago NEW

Generally very good. The staff were very polite, friendly and helpful, the location is good as it is near some good spots with some shops, pubs and diners nearby. The rooms are spacious with character as is the shared areas. The food and beverages are very good.

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Thank 7shane
Eric_Refinery, General Manager at Refinery Hotel, responded to this review

Thank you for your balanced feedback 7shane, we hope to welcome you back for a repeat stay.

Delray Beach, Florida
Reviewed 3 days ago NEW

Location, service, size of the hotel rooms, cleanliness, staff, cool bar, great food, fast room service, value.... it had it all. Really impressed with the room size and comfort. I will be back next time for sure!

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Thank Stephenc00
Eric_Refinery, General Manager at Refinery Hotel, responded to this review

We are happy you enjoyed a fantastic stay, Stephenc00! Thank you for your recommendations we look forward to welcoming you back!

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service

Additional Information about Refinery Hotel

Address: 63 West 38th Street, New York City, NY 10018-3818
Region: United States > New York > New York City > Midtown , Garment District , Manhattan
Price Range: $395 - $838 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Refinery Hotel 5*
Number of rooms: 197
Reservation Options:
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Hotel Style:
#18 Business Hotel in New York City
#22 Romantic Hotel in New York City
#24 Family Hotel in New York City
#25 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Refinery Hotel staff and other travellers.
43 questions
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Questions? Get answers from Refinery Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great mid-town location right off 6th Avenue, high ceilings and posh amenities.”
 of 5 bubbles 674gd, 18 Mar 2017 | Read review
“Rooms on side street are quieter.”
 of 5 bubbles victoria847, 17 Mar 2017 | Read review
“Rooms in the back are quiet, no road noise.”
 of 5 bubbles kathleeng190, 4 Mar 2017 | Read review
“The higher floors are quieter.”
 of 5 bubbles NavyMom45, 3 Mar 2017 | Read review
“The bar downstairs has the best live music and the rooftop bar is amazing!”
 of 5 bubbles RosyMacMed, 1 Mar 2017 | Read review
5 of 5