We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

JW Marriott Essex House New York

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
JW Marriott Essex House New York
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,631 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,438: English reviews
Start your review of JW Marriott Essex House New York
 Click to rate
Columbus
Reviewed 2 days ago NEW

We arrived last week the day before the "blizzard". Hotel staff knew our names when we stepped out of the cab. We were checked in quickly with no problems at all. The staff could not have been more professional. I felt confident they would take care of us and they did! Our room overlooked Central Park and with the new...

 Report
Helpful?
1Thank Annswede
North Naples, Florida
Reviewed 3 days ago NEW

Wish I had read "trip advisors" ( which I usually do) before my daughter booked this hotel. ...lots of other well located an beautiful hotels we could have stayed in. All night long we heard a loud thumping noise just about every hour and sometimes more frequently. When I complained to front desk, I was told it was an old...

 Report
Helpful?
Thank dianneoconnell
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear dianneoconnell, We are grateful for the time you have taken to share your review. It disappoints us knowing your stay was anything but exceptional. Although our hotel is an older building, this should never lead to disturbances in any area of your stay. If you would like to further discuss your visit, we encourage you to contact directly. It...

Ponte Vedra Beach, Florida
Reviewed 4 days ago NEW

If I could give more than 5 stars I definitely would. This hotel is outstanding in every aspect. We were here during the "blizzard" . The hotel accommodated everyone for breakfast. The doorman is always ready to accommodate you in anyway he can to get you where you're going. The beds are the most comfortable beds that you could ever...

 Report
Helpful?
Thank baseballw
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear baseballw, We greatly appreciate your kind words. It is fantastic to hear you enjoyed a perfect experience at our Manhattan hotel. It was our pleasure to accommodate you during our strange week of weather, and we are pleased you felt comfortable while you were with us. Should you find yourself in New York again in the future, we would...

Surf City, North Carolina
Reviewed 5 days ago NEWvia mobile

We stayed at the JW for a special birthday celebration for my husband. Although our check in took quite a while waiting for an available room, the staff treated us very well and ended up giving us an upgraded room with views of Central Park. The room was fantastic, with a separate living room and our concierge gave us great...

 Report
Helpful?
Thank Julie C
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Julie C, Thank you for your review and for your choice to stay with us for your husband’s special birthday celebration. While we regret any delays you experienced at the time of check in, we are pleased you were treated with care by our attentive staff. It is lovely to hear you enjoyed your spacious room and our unbeatable...

Reviewed 1 week ago

The moment you leave your car and arrive in the front door of the property, two overbearing doormen who carried our bags only from the front door to the lobby (literally not the hardest job to do) demanded we tip the BOTH of them just for doing the bare minimum. After arriving from a 13 hour flight from Dubai, the...

 Report
Helpful?
Thank Darren L
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Darren L, We are grateful for the time you have taken to share your honest review. While we are pleased you enjoyed our Art Deco design, we are troubled by the challenges you faced while you were with us. It is uncharacteristic of our staff to be anything but pleasant and accommodating, and we regret any times you felt...

Richmond, Texas, USA
Reviewed 1 week ago via mobile

Our initial room was overlooking Central Park and the view was beautiful. It turned out to be a very noisy location because of a loud room above us, so were upgraded to a suite which was roomy and much nicer. The hotel was spotless, but could benefit from some updating. The breakfast buffet was expensive but was absolutely delicious.

 Report
Helpful?
Thank priluc
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear priluc, We appreciate the moment you have taken to write your review. Although we are concerned knowing your first room did not meet expectations, we are pleased you eventually found comfort and satisfaction. It is lovely to know you were able to take advantage of our breakfast buffet while you were with us. Should you find yourself back in...

Montreal, Canada
Reviewed 1 week ago

Half decent hotel in a great location, rooms seemed in need of a little TLC... Not a lot but a little, perhaps a good carpet cleaning and some paint in areas. Staff was "helpful" in some ways and not at all in others. I have been to NYC on many occasions and have had better service at sister properties! I...

 Report
Helpful?
Thank mtlfamily4
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear mtlfamily4, Thank you for sharing your helpful review. While we are pleased you experienced courteous service from our staff, we are disappointed knowing it did not completely meet expectations. We greatly value your loyalty to Marriott and are always happy to provide whatever you may need for a comfortable stay. We hope you will consider returning for a stay...

Bayside, New York
Reviewed 1 week ago

My wife and I needed to stay one night in Manhattan given work functions, and decided to use our Marriott points for a free night stay. We were pleasantly surprised overall with the hotel. The lobby area is very nice, with the first floor running between 58th and 59th Streets. The concierge's lounge, located on the first floor, was one...

 Report
Helpful?
Thank petertom25
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear petertom25, We appreciate the time you have taken to detail your stay in Manhattan. While we wish you could have stayed longer, it was a pleasure to accommodate you for one night. It is lovely to hear you appreciated our Art Deco lobby as well as your quiet guest room. We are grateful for your loyalty to Marriott and...

Washington DC, District of Columbia
Reviewed 1 week ago

Stayed for 3 nights over a long weekend. Overall, we had a pleasant stay with no major problems. The hotel is historic and has a nice location overlooking Central Park. We had a room with a view of the park. Unfortunately, the room was not very high up. If you are interested in a park view room, request a high...

 Report
Helpful?
1Thank GooeyDuq2015
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear GooeyDuq2015, Thank you for detailing your experience at our New York City hotel. It is lovely to hear you enjoyed your view of Central Park and our proximity to so many other Manhattan attractions. If you ever have further questions upon check in or during your visit, we encourage you to ask the front desk or another member of...

Reviewed 1 week ago via mobile

This place is in need of a total update of rooms. Nothing has been done since Marriott to back the property from TAJ. THE rooms are we in sad shape with lots of broken items like light switches, badly marred furniture and carpets that need cleaning. The beds are comfortable but everything else about the hotel is well before a...

 Report
Helpful?
Thank John F
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear John F, We are grateful for the moment you have taken to share your review. It disappoints us knowing your expectations were not met during your visit to Manhattan. We strive to provide the best in service and accommodations, and we regret any shortcomings you may have experienced. If you would like to further discuss your experience, we encourage...

1,314 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (491)
Viewed
Bathroom (51)
Viewed
Room/Suite (127)
Viewed
Hotel & Grounds (94)
Viewed
View from Room (48)
Viewed
Dining (18)
Viewed
Business Centre/Function Rooms (2)
Viewed
0:15
Videos (1)
Viewed
Other (150)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (713)
Viewed
Amenities (41)
Viewed
Central Park Suite (180)
Viewed
Essex Junior Suite (67)
Viewed
Essex Queen Room (43)
Viewed
Presidential Suite (244)
Viewed
Dining (22)
Viewed
The Hotel (116)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (110)
Viewed
Hotel & Grounds (34)
Viewed
Room/Suite (44)
Viewed
Dining (24)
Viewed
Bathroom (4)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
The Ritz-Carlton New York, Central Park
Midtown
1 Hotel Central Park
1 Hotel Central Park
#33 of 467 in New York City
1,071 reviews
Midtown
Park Lane Hotel
Park Lane Hotel
#259 of 467 in New York City
5,751 reviews
Show Prices
Show Prices
Show Prices
Midtown
the Quin
the Quin
#45 of 467 in New York City
2,442 reviews
Midtown
Mandarin Oriental, New York
Mandarin Oriental, New York
#50 of 467 in New York City
1,385 reviews
Midtown
Park Hyatt New York
Park Hyatt New York
#20 of 467 in New York City
1,208 reviews
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Since opening its doors in 1931, the JW Marriott Essex House New York has served as an iconic Central Park hotel, delivering exceptional experiences for its guests. This New York luxury hotel welcomes you with contemporary guestrooms and suites – many affording views of Central Park – that offer distinctive amenities and the latest in technology. ... more   less 

Additional Information about JW Marriott Essex House New York

Address: 160 Central Park S, New York City, NY 10019-1502
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $554 - $1,124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — JW Marriott Essex House New York 3*
Number of rooms: 515
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Marriott, Despegar.com, Hotels.com and Jetsetter so you can book your JW Marriott Essex House New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Essex House Hotel New York City
Jumeirah Essex Hotel
Hotel Jumeirah Essex
Hotel Style:
#131 Romantic Hotel in New York City
#144 Business Hotel in New York City
#191 Family Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Essex House New York staff and other travellers.
24 questions
Ask a question

See all questions (24)

Questions? Get answers from JW Marriott Essex House New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a 5th floor room overlooking Central Park but if you go in the summer when leaves are on the trees you might want a higher room.”
 of 5 bubbles Annswede, 22 Mar 2017 | Read review
“Rooms overlooking Central Park are great”
 of 5 bubbles enriquee737, 10 Mar 2017 | Read review
“Ask for an upgrade if you are a Platnium. Odds are you'll get it!”
 of 5 bubbles TravelBlabber, 5 Mar 2017 | Read review
“a park view”
 of 5 bubbles O2944JSmichaelw, 23 Feb 2017 | Read review
“Fireplaces in suites are fake...they are just a decoration. Misleading in pictures.”
 of 5 bubbles murrayjjmk, 17 Feb 2017 | Read review
5 of 5