We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

JW Marriott Essex House New York

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
JW Marriott Essex House New York
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,524 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for JW Marriott Essex House New York
See the most recent reviews
Showing 1,341: English reviews
Emerson, New Jersey
Reviewed 1 week ago via mobile

We had a wedding at the New York athletic club rite next door to this hotel so it was a great choice to stay here rather than drive back to NJ. it was our first time at this Marriott but it will not be our last! When you enter you can feel the historical charm... It has that " welcome...

 Report
Helpful?
Thank Alphonse D
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Alphonse D, We greatly appreciate your feedback. We are thrilled you enjoyed your time at our hotel. It is spectacular to hear your expectations were met in terms of service and accommodations. We are always thrilled when our guests enjoy not only our hotel, but so many of the wonderful attractions in the surrounding area as well. Thank you...

Reviewed 1 week ago via mobile

Great staffs The staffs are well trained and smart. Great attitude The staffs are willing to help out every inquiries and help us until we solve the problems. Great location It's right in front of the Central Park, really convenient.

 Report
Helpful?
Thank Bunsiri T
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Bunsiri T, We are grateful for your five-star review. It is marvelous to hear your expectations were met when it came to our dedicated colleagues and wonderful Manhattan location. Should you return to New York, we would be honored to accommodate you again.

Reviewed 1 week ago via mobile

We flew 8 hours from London and were given a room with a noise so loud it sounded like a jet engine was outside the window (i.e. as if we were still in the plane). When we requested another room we were told there wasn't a room available. To make matters worse the night manager eventually admitted the hotel knew...

 Report
Helpful?
Thank Sarah A
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Sarah A, Thank you for detailing your experience. While we are pleased to hear you were treated with courtesy and care by our staff, we are troubled by the other challenges you faced during your stay. It is our priority to ensure the complete comfort and satisfaction of each guest, and we regret the unfortunate circumstances you faced. Your...

New York City, New York
Reviewed 1 week ago via mobile

The hotel is luxurious and the staff is attentive, capable and caring. Our room overlooked Central Park, a breathtaking view of the Park and both the East and West Sides. The fall leaves were still on the trees; beautiful colors. The room was a good size, comfortable for a few night's stay, with a good expanse of dresser and desk,...

 Report
Helpful?
Thank Holly K
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Holly K, Thank you for taking a moment to review your experience. There is nothing like New York in autumn, and we are thrilled you were able to experience its beauty. It is fantastic to hear you were pleased with so many aspects of your stay, from the intricate details of your room to our proximity to Central Park....

Dallas, Texas
Reviewed 1 week ago via mobile

On the park within walking distance of the theatre district, shopping on 5th avenue and great restaurants. Great fitness facility, full breakfast at the executive lounge (but no newspapers available, odd.) Been Our room was large for NY standards, about 500sf...but no view of the park and still $1000 a night. Thus the 4 vs. a full 5 star rating.

 Report
Helpful?
Thank Erik R
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Erik R, Thank you for sharing your feedback. It is wonderful to hear you were able to enjoy not only our hotel, but so much of the surrounding area as well. If you plan to return and would like a room with a stunning view of Central Park, please let us know so we may assist with booking. We...

Houston, Texas
Reviewed 1 week ago

We visited the hotel for 5 days over the Thanksgiving Holiday! We loved the staff we interacted with, however the hotel upkeep is sorely lacking. Management must have eye off ball. Our first room didn't have heat and it took two maintenance visits to say heater didn't work. They moved us and the next room's air exchange filter didn't appear...

 Report
Helpful?
Thank George J
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear George J, Thank you for your feedback. We are thrilled that you were able to enjoy your Thanksgiving with us while in New York City. We are troubled to hear about your experience during your stay. At your earliest convenience, please contact us directly as we would like to rectify this situation as best as possible. We look forward...

London, UK
Reviewed 1 week ago

I decided to take chance on the Essex House, in spite of some mixed reviews on this site. I stay freqently in mid town, but have found in recent years that any place charging less than $500/night risks being overwhelmed with tourists weighed down with shopping bags, clogging up the lobby, the front desk, and the elevators. I am pleased...

 Report
Helpful?
Thank London06
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear London06, It brings us great joy to read your kind words. It is spectacular to hear your first trip to our hotel went even better than expected. We are thrilled your expectations were continually exceeded, from your efficient check in to your time in our state-of-the-art fitness facilities. Next time you are planning a visit to New York, please...

New London, Connecticut, United States
Reviewed 1 week ago

My wife and I stayed at the JW Marriott Essex House on November 23, 2016 while visiting New York City for the Macy's Parade on Thanksgiving. I am a Marriott Gold Rewards member, so I decided to use my Marriott Rewards points for our stay. I did mobile checkin 2 hours before arrival, and our room was available at noon...

 Report
Helpful?
Thank William S
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear William S, Thank you for your detailed review. We greatly appreciate your loyalty to Marriott brands and are pleased you were able to take advantage of some rewards throughout your trip. It is marvelous to hear so many areas of your stay exceeded expectations. From our spacious guest rooms to our food and drink offerings in the Executive Lounge,...

Reviewed 1 week ago via mobile

We have been frequent guests at the Essex House over several years, including hosting group events. This year our 5 night stay was so bad that we will not return. Unanswered phones, tubs don't drain, no bellman on duty, walls chipped and dented, bottle wine not accessible in the restaurant, jaded and indifferent staff and souvenir bedbug bites to remember...

 Report
Helpful?
1Thank Imperious
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Imperious, Thank you for your years of loyal visits to our hotel. It has been our pleasure to welcome you each time. However, we are troubled by your description of your most recent stay. We deeply regret any shortcomings you may have experienced. It is our priority to ensure the complete comfort of each guest, and we are concerned...

Reviewed 1 week ago via mobile

Fabulous location,beautiful decoration in the lobby,feels very glamorous, quick efficient check in via the app,room and keys were ready on time.Special mention to Mallory Jolly who helped with the booking for this once in a lifetime trip,she was more than helpful and got me the floor i requested.Thoughtful gifts in room for Thanksgiving. 1 minor niggle,now whether its because im...

 Report
Helpful?
Thank Windymiller23
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Windymiller23, We greatly appreciate the time you have taken to share your review. From our Art Deco lobby to our proximity to Central Park, we are elated to hear you were pleased with so many aspects of your stay. We will be sure to pass along your kind words to Mallory and the rest of our dedicated team. If...

1,222 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (399)
Viewed
Hotel & Grounds (71)
Viewed
View from Room (46)
Viewed
Room/Suite (94)
Viewed
Dining (17)
Viewed
Bathroom (24)
Viewed
Business Centre/Function Rooms (2)
Viewed
0:15
Videos (1)
Viewed
Other (144)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (713)
Viewed
Amenities (41)
Viewed
Central Park Suite (180)
Viewed
Essex Junior Suite (67)
Viewed
Essex Queen Room (43)
Viewed
Presidential Suite (244)
Viewed
Dining (22)
Viewed
The Hotel (116)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (110)
Viewed
Hotel & Grounds (34)
Viewed
Room/Suite (44)
Viewed
Dining (24)
Viewed
Bathroom (4)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
The Ritz-Carlton New York, Central Park
Midtown
Park Lane Hotel
Park Lane Hotel
#277 of 477 in New York City
5,219 reviews
Midtown
1 Hotel Central Park
1 Hotel Central Park
#31 of 477 in New York City
866 reviews
Show Prices
Show Prices
Show Prices
Midtown
the Quin
the Quin
#46 of 477 in New York City
2,186 reviews
Midtown
AKA Central Park
AKA Central Park
#180 of 477 in New York City
400 reviews
Midtown
Mandarin Oriental, New York
Mandarin Oriental, New York
#54 of 477 in New York City
1,316 reviews
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Since opening its doors in 1931, the JW Marriott Essex House New York has served as an iconic Central Park hotel, delivering exceptional experiences for its guests. This New York luxury hotel welcomes you with contemporary guestrooms and suites – many affording views of Central Park – that offer distinctive amenities and the latest in technology. ... more   less 

Additional Information about JW Marriott Essex House New York

Address: 160 Central Park S, New York City, NY 10019-1502
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $371 - $1,442 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — JW Marriott Essex House New York 3*
Number of rooms: 515
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Expedia, Marriott, Priceline, Hotels.com, Travelocity, Cheap Tickets, Odigeo and Jetsetter so you can book your JW Marriott Essex House New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Essex House Hotel New York City
Jumeirah Essex Hotel
Hotel Jumeirah Essex
Hotel Style:
#131 Romantic Hotel in New York City
#144 Business Hotel in New York City
#191 Family Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Essex House New York staff and other travellers.
21 questions
Ask a question

See all questions (21)

Questions? Get answers from JW Marriott Essex House New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room in the higher floors with a park view.”
 of 5 bubbles JaimeH601, 30 Nov 2016 | Read review
“Check out the renaissance midtown”
 of 5 bubbles 385jaredu, 16 Nov 2016 | Read review
“Try and get a park view”
 of 5 bubbles 722markandrewm, 3 Nov 2016 | Read review
“Ask for a quiet room. My room had a lot of noise from garbage trucks, etc”
 of 5 bubbles Kauaidudette, 31 Oct 2016 | Read review
“I stayed on the 4th floor, which was quiet, yet quickly accessible”
 of 5 bubbles Jeff2130, 25 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay