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JW Marriott Essex House New York

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Room & Suite (845)
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Overview
  • Excellent47%
  • Very good28%
  • Average14%
  • Poor6%
  • Terrible5%
Travellers talk about
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
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4 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,941)
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All reviewscentral park souththe executive loungegreat locationcolumbus circlepark viewnew yorkguest relationsjunior suitean upgradehistoric hoteltimes squarelincoln centerdirectly across the streetfront desk managerthe ritzcarnegie hallhigh floor
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921 - 925 of 1,729 reviews
Reviewed 25 May 2015

As a Marriott lifetime platinum member it is difficult to give a bad review to a Marriott hotel but I must. I'm certain the small rooms are a result of the age of the hotel, but the lack of service is a 21st century problem....More

5  Thank Phillip N
Response from Maria F, Manager at JW Marriott Essex House New YorkResponded 26 May 2015

Dear Phillip N, Thank you for taking the time to share your review. We want a stay at our hotel to be unmatched, in terms of service, accommodation, and choice of amenities. While you found that the concierge, housekeeping and room service teams lived up...More

Reviewed 25 May 2015

We spent three days in New York on a leisure trip and were extremely pleased with the choice of the Essex House as our hotel. This was not our first time at this hotel. We were given a very nice room with plenty of space,...More

Thank Gillian W
Response from Maria F, Manager at JW Marriott Essex House New YorkResponded 26 May 2015

Dear Gillian W, Thank you for choosing JW Marriott Essex House once again for your New York vacation. We are pleased that our location off Central Park made it easy for you to see the sights, and you enjoyed the comfort of your room. In...More

Reviewed 24 May 2015 via mobile

This hotel is fantastic, it is located in an ideal spot in New York City a few steps away from Central Park. We stayed in the Manhattan suite which is most luxurious, the food we had from room service was deliciousness itself and the service...More

Thank Macaw82
Response from Maria F, Manager at JW Marriott Essex House New YorkResponded 26 May 2015

Dear Macaw82, Thank you for taking the time to review your stay. From our central location, to your stay in the Manhattan Suite and interactions with our associates, we are glad to know you had such a wonderful time at our hotel. We hope you...More

Reviewed 24 May 2015

Don't stay here. If you wish to stay on the park, you are better off at The Ritz, Plaza, or Mandarin. Basically, we did not get the room we paid for. I tried to explain this to the front desk manager who was clueless, unhelpful,...More

2  Thank Marknbr
Response from Maria F, Manager at JW Marriott Essex House New YorkResponded 26 May 2015

Dear Marknbr, We are concerned to hear that you encountered issues on arrival. This is not representative of a typical check-in experience at our hotel, and we want to make things right. We are following up with you via direct message so we can better...More

Reviewed 23 May 2015

I traveled to NYC and stayed in the Marriot and boy can I say it was worth it. The hotel has one of the best (if not THE best) locations (right on the edge of the park). Traveling there in the spring offered a truly...More

Thank Nikola K
Response from Maria F, Manager at JW Marriott Essex House New YorkResponded 26 May 2015

Dear Nikola K, Thank you for your kind words. Springtime in New York City is something to experience, and we are pleased you could stay with us during the recent beautiful weather we’ve enjoyed. It was our pleasure to provide you with fine, friendly service....More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$446 - US$1,083 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Spa Hotel in New York City
#127 Romantic Hotel in New York City
#138 Business Hotel in New York City
#179 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$446 - US$1,083 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Spa Hotel in New York City
#127 Romantic Hotel in New York City
#138 Business Hotel in New York City
#179 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (640)
Room & Suite (845)
Dining (45)
Amenities (41)
Business Centre & Event Rooms (11)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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darwinkumaraan
4 April 2018|
AnswerShow all 3 answers
Response from 3,902,244 | Reviewed this property |
I agree with Ansel, use the concierge. I’m sure they will help you. I found everyone to be most accommodating. I hope this helps.
0
Votes
jchark2002
6 December 2017|
AnswerShow all 3 answers
Response from L2T22 | Reviewed this property |
I am not with Marriott, but rather a guest there. Find and use a parking app is what I would suggest. But don’t forget, we’re talking about New York City, and their rate is on par with other NYC hotels!
0
Votes
John35242
5 October 2017|
AnswerShow all 6 answers
Response from DanChicago | Reviewed this property |
W had free WiFi for Marriott Gold?
0
Votes
Room Tips
"choose rooms with park view"
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"Room 751, a beautifully appointed 1BR suite faces the back of the hotel which suited us perfectly as it..."
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"If you want a good view, you need to be on the front side, facing the park."
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"Rooms facing 58th street are quieter than internal rooms"
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