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Courtyard by Marriott New York Manhattan/Central Park

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Traveller (927)
Room & Suite (513)
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About

#277 of 499 hotels in New York City
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Comfort and style come together at the Courtyard New York Manhattan/Central Park. Our hotel rooms boast modern design and a superb Times Square location. You will find us within walking distance of Columbus Circle, the Lincoln Center, Central Park, Bryant Park, Rockefeller Center, and Times Square. Enjoy breakfast, dinner and drinks, a state-of-the-art fitness center with spectacular views, and free wi-fi when you stay with us.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Paid private parking on-site
Wifi
Coffee shop
Restaurant
Breakfast available
Snack bar
Wine / champagne
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Refrigerator
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Great View
Languages Spoken
English, French, Spanish, Chinese
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.

Location

1717 Broadway, New York City, NY 10019
Courtyard by Marriott New York Manhattan/Central Park
1,784Review145Q+A100Room tips
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Ragazza M wrote a review 12 Mar
Newton, Massachusetts415 contributions284 helpful votes
Room was clean but decor is decidedly tired. Lighting in the bathroom and water pressure were both solid. Room is very small an awkwardly-arranged. For the price range, it's not horrible and I'd stay again over some other Bonvoy options in the area. If the Residence Inn (upper floors in the same building) is available at a similar price, I much prefer those rooms.
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Date of stay: March 2024
Value
Location
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Courtyard by Marriott New York Manhattan/Central Park
Responded 1 week ago
Dear ragazzam1, Thank you for taking the time to share about your stay. We are genuinely sorry your room design did not meet your expectations and that this led you to a less than favorable impression of our hotel. We appreciate you bringing these observations to our attention. We hope to have another chance to welcome you on a future visit. Anca Margineun Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sharang wrote a review Feb 2024
Hyderabad, India35 contributions27 helpful votes
Tiny room which was quite dirty and unkempt. I had breathing issues and when i looked at the air filter I realised why. It hadn’t been cleaned for years it looked like. At some point Marriott will need to take a hard look about whether properties should continue to carry the courtyard name or this will devalue the brand.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Courtyard by Marriott New York Manhattan/Central Park
Responded 4 weeks ago
Dear SNJ_trips, Thank you for choosing us and for taking the time to share your review. We genuinely regret your disappointment with the size of your room. Please know for future visits our front desk is always available to help make your stay as comfortable as possible. We also apologize for the housekeeping issues you outlined. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. We hope to have the opportunity to provide you with the stay you deserve whenever you return to our area. Anca Margineun Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christopher L wrote a review Jan 2024
Farmingdale, New York12 contributions5 helpful votes
I highly recommend staying at this property if you are looking for a hotel in this area. I’ve been a lifetime Hilton loyalist (had diamond status), and this was my first hotel since my switch to Marriott (had a horrible experience with Hampton inn times sq). I have stayed in many hotels in this area and this one was nicely decorated, clean, great staff. One of the things I appreciated was the lobby was a little larger than other NYC hotels and less packed with people. I also had no issues with elevators, which is another common problem with NYC hotels. This is a much better option than the Hilton garden inn next door, where I have stayed many times. This hotel is a great choice in the HK area!
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Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Courtyard by Marriott New York Manhattan/Central Park
Responded 28 Jan 2024
Dear 207christopherl, Thank you for being our guest at Courtyard New York Manhattan/Central Park and sharing your fantastic review. We are pleased you enjoyed our ambiance, spotless property, and courteous associates. We are also glad you liked our beautiful lobby and amenities. We appreciate your recommendations and look forward to welcoming you again soon. Anca Margineun, Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bettina B wrote a review Jan 2024
6 contributions1 helpful vote
+1
Hello Travelers, My son and I celebrated his birthday weekend in NYC. The hotel location was PERFECT for us. We walked to Guggenheim, Central Park, Time Square, and the Moma. The hotel staff was awesome and friendly. Five star for the gym with a great view. Bar / Restaurant also has a great view with unique artwork. So I saved the best for last. The artwork of William DeBilzan is displayed throughout the Courtyard Manhattan, I would take the time time to enjoy his creativity. FYI, we are a new and big fan of his works. Will be back to enjoy the spring and more museums. Thank you
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Date of stay: January 2024Trip type: Travelled with family
Room Tip: Plenty of food around. Enjoyed the market, food trucks, and 99 cents pizza.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Courtyard by Marriott New York Manhattan/Central Park
Responded 19 Jan 2024
Dear Bettina B, Thank you for choosing Courtyard New York Manhattan/Central Park for celebrating your son's birthday. We are glad to know that we exceeded all of your expectations. We are also delighted that you enjoyed our beautiful property, prime location, and our attentive associates. We are also happy to know that you loved the amenities we offer as well as your time at our restaurant and bar. We appreciate your business, and we look forward to welcoming you back soon. Anca Margineun Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Irem D wrote a review Jan 2024
Izmir, Türkiye202 contributions75 helpful votes
+1
Starting with pros; great location, very friendly staff, amazing view. The cons are the cleaning and the rooms. First of all they gave me a handicap room without asking me and that was depressing. No shelf to put your luggage, just one uncomfortable chair in the room to sit. Rooms were terribly dirty. There was red lipstick on the bed sheets. One supposedly a clean towel had blood and one had something like makeup leftovers on them. Showers were built to flood the room. Housekeeping sometimes left a shower mat, sometimes didnt, once just threw (not even put) INSIDE the shower. Face towels also depends on their mood. I had coffee the first day but they refilled coffee with tea. Although I wrote on a paper in the room, asked to the reception as well; they kept giving coffee instead of tea. Both phones in the room were disconnected so you shouldnt use. Even you connect them, you have to wait for them to charge so you still cant use them when you need to. For some reason, housekeeping decided to change my room temperature to the coldest from the hottest on january so I wouldnt feel the difference of a snowy cold newyork when I get back to my hotel room to get warmer I guess. Aside from the room; breakfast was a war zone. For 30 $ you should eat anywhere else. The choices were good enough if you can reach and get them before other people. Once something finishes (and they finish fast) it can take up to 15 minutes for it to come even no cooking needed yogurt. So I dont recommend breakfast at the hotel. Half the price, you can get much more tasty and civil breakfast elsewhere
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Date of stay: January 2024Trip type: Travelled with family
Room Tip: Have breakfast elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Courtyard by Marriott New York Manhattan/Central Park
Responded 10 Jan 2024
Dear 376iremd, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with your room. This is not typical of our usual standard, and we regret not meeting your expectations. Your concerns regarding the breakfast service are duly noted. Please be assured that your comments are taken seriously and we will address them with the appropriate teams to enhance our offerings. We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back and provide you with the hospitality you deserve. Anca Margineun Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tourist13666820875 wrote a review Jan 2024
3 contributions
This was our first time saying at this Courtyard, but have stayed 2 previous times at the Residence Inn, which is in the same building and shares a lobby/checkin area (RI: first time was great, second time was meh). Our family was booked to stay at the Residence Inn for this trip but when we went to check in were told they didn't have a room for us and we'd need to stay at the Courtyard instead. This was frustrating because we booked the room months in advance (with no cancellation option) and paid over $800 for a basic room for one night! And we knew we wanted to stay at the RI. Also if you look at prices of the rooms, the Residence Inn is consistently more expensive than the Courtyard. As "compensation" for this downgrade, we were given some extra hotel points, which in all honesty I would have had a refund, but wasn't given the option. As gold members we did not get early checkin (I know that's not guaranteed). Then we were told we'd get a call when our room was ready, which we never received. We didn't get free breakfast, which was supposed to be included. The Courtyard room was pretty beat up. It was technically clean but needs to be painted and updated. Frustratingly, one of the beds is pushed up against the wall to the bathroom, so if you are sleeping in that spot you have to crawl down the bed, or over your bed mate to get out - not convenient at all. And you can't set down a glass of water or phone on that side. There also are only chargers in the middle of the 2 beds (besides at the desk), so not convenient for multiple guests to charge their phones overnight near the bed. We were already on the fence about our 3rd Residence Inn stay, since the 2nd was not great, but after this it looks like we'll be looking for a new go to hotel in NYC for our trips. Which is a bummer because it is convenient for midtown and seeing shows. The best thing about our stay were the gentlemen at the valet/luggage stand. They have been consistently great. Thanks, guys!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Courtyard by Marriott New York Manhattan/Central Park
Responded 10 Jan 2024
Dear Tourist13666820875, Thank you for your loyalty to our brand and for your review. We are sorry for the negative experience you had at our front desk and for not meeting your expectations with our accommodations. We are always grateful for comments like yours to help us continuously improve at what we do. We have shared your concerns with our team as part of our commitment to providing exceptional experiences. We also apologize for the concern you outlined with regard to the breakfast. We appreciate you bringing this to our attention and sincerely hope you will give us another chance to regain your trust. Anca Margineun Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jmcewen28 wrote a review Dec 2023
Dallas, Texas113 contributions55 helpful votes
Great location and excellent service. This hotel is a perfect spot for any NYC trip, its location makes it easy for uptown, downtown transit and easy transit times all around the city. The staff is always very friendly, helpful and accommodating.
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Date of stay: June 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Courtyard by Marriott New York Manhattan/Central Park
Responded 4 Dec 2023
Dear jmcewen28, Thank you for the fantastic review and for taking the time to recognize our dedication to exceptional hospitality. We are delighted the service we provided far exceeded your expectations, and we appreciate you sharing this experience with other travelers. We are also thrilled to know that our convenient location was perfect for your travel plans. We look forward to welcoming you back soon for another outstanding stay at Courtyard New York Manhattan/Central Park. Anca Margineun Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Greg A wrote a review Nov 2023
11 contributions1 helpful vote
We stayed here just before Thanksgiving. Usually this joint charges about $500 a night, but Thanksgiving week is a bargain. Paid only about $250. This is the absolutely ONLY reason why we stayed here. It's a good thing that we did not pay $500 a night. We would have been furious. The room was so small as to be barely habitable. The room -- even on our high floor -- was unbearably noisy. All night long. And in the early morning hours with trucks backing up, etc. etc. etc. The reason for this is that the hotel is very cheaply built. You have NO CHOICE but to park your car via valet service. It cost $70 a day. AND if you take your car in and out during the day, they charge you another $70. This kind of nickle-and-diming is so petty. So annoying. Sure. They made a few extra bucks. But every time this happens to us -- despite our patronage of more than 20 years -- it pushes us further and further into the hands of other hotels. The privately owned hotels are much better, much more comfortable -- and much much cheaper. Because they care about your business. MARRIOTT clearly no longer cares about OUR business. Part of this building is also, I believe, a Residence Inn. This invariably means that the hotel will not be good. Don't know why. That's just the way it is.
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Courtyard by Marriott New York Manhattan/Central Park
Responded 26 Nov 2023
Dear F5752UXgrega, Thank you for choosing to stay with us again and sharing your review. Our goal is to provide comfortable and relaxing accommodations to all our guests; therefore, we apologize that this was not your experience. Furthermore, we are also sorry for your disappointment with the charges associated with your visit, and we will share your comments appropriately as we are committed to improving our guests' experience. We strive to deliver a seamless stay to all our guests, and we hope you will revisit us for a more gratifying experience. Anca Marginean Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sarah H wrote a review Nov 2023
San Francisco, California1 contribution1 helpful vote
Incredibly small rooms, worn out bathrooms (paint was peeling, bath tub stopper did not work, glitchy WiFi and TV. The air conditioning also seemed glitchy as it kept kicking on despite being set it 70 and it being quite cold outside. I have not been this miserable in a hotel in a while. We will not be back.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Courtyard by Marriott New York Manhattan/Central Park
Responded 18 Nov 2023
Dear sjhansen812, We are glad you chose to stay at our hotel. We apologize for the inconvenience you faced during your stay and are sorry you felt our accommodations needed updating. We are grateful for the feedback as we continuously work to keep our guestrooms fresh and up to date. We have taken note of the concerns you raised as we continually strive to ensure a perfect visit for every guest. We hope you will consider us again the next time you are in the area. Charles Weed General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nitin Gupta wrote a review Nov 2023
Chandigarh, India11 contributions3 helpful votes
Our room was given to someone else and then were told that it has been given by mistake. Manager didn’t helped and gave us a very very small room on 6th floor which they said will change but never did, pathetic customer service service and pathetic staff
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Date of stay: October 2023Trip type: Travelled on business
Room Tip: Avoid this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Courtyard by Marriott New York Manhattan/Central Park
Responded 7 Nov 2023
Dear Nitin G, Thank you for sharing a review of your recent stay. We regret not being able to give you the room you requested and truly apologize for the service issues you encountered that left a negative impression. Our focus is on exceptional experiences throughout our guest's visit; therefore, we are sad for not meeting these expectations. We will address this appropriately, and we hope you will give us another chance to show you the hospitality you deserve on a future visit. Charles Weed General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$353 - S$621 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityMidtown West / Midtown
NUMBER OF ROOMS
378
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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COURTYARD BY MARRIOTT NEW YORK MANHATTAN/CENTRAL PARK: UPDATED 2024 Hotel Reviews, Price Comparison and 1,035 Photos (New York City) - Tripadvisor

Frequently Asked Questions about Courtyard by Marriott New York Manhattan/Central Park
Which popular attractions are close to Courtyard by Marriott New York Manhattan/Central Park?
Nearby attractions include Big Apple Jazz Tours (0.4 km), Jersey Boys (0.2 km), and Gershwin Theater (0.3 km).
What are some of the property amenities at Courtyard by Marriott New York Manhattan/Central Park?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Courtyard by Marriott New York Manhattan/Central Park?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott New York Manhattan/Central Park?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott New York Manhattan/Central Park?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Courtyard by Marriott New York Manhattan/Central Park?
Conveniently located restaurants include Angelina Bakery Times Square, La Grande Boucherie, and Loi Estiatorio.
Are there opportunities to exercise at Courtyard by Marriott New York Manhattan/Central Park?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Courtyard by Marriott New York Manhattan/Central Park?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott New York Manhattan/Central Park offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Courtyard by Marriott New York Manhattan/Central Park?
The staff speaks multiple languages, including English, Spanish, French, and Chinese.
Are there any historical sites close to Courtyard by Marriott New York Manhattan/Central Park?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (6.4 km), World Trade Center Memorial Foundation (6.4 km), and Hamilton Park (3.0 km).