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07/05/2017 08/05/2017
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    Residence Inn New York Manhattan/Times Square

    1033 Avenue of the Americas, New York City, NY 10018
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (701)
    Room & Suite (468)
    Dining (46)
    Residence Inn New York Manhattan/Midtown East
    1,543 reviews
    #45 of 467 hotels in New York City
     
    Residence Inn New York Manhattan/Central Park
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    Courtyard New York Manhattan/Times Square
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    Overview

    • Excellent50%
    • Very good37%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast included
    Room Service
    Bar/Lounge
    Fitness centre
    3.5 Star Hotel
    All hotel details
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    Residence Inn New York Manhattan/Midtown East
    1,543 reviews
    #45 of 467 hotels in New York City
     
    Residence Inn New York Manhattan/Central Park
    1,172 reviews
    #103 of 467 hotels in New York City
     
    Courtyard New York Manhattan/Times Square
    1,415 reviews
    #224 of 467 hotels in New York City
     
    SpringHill Suites New York Midtown Manhattan/Fifth Avenue
    922 reviews
    #146 of 467 hotels in New York City
     
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    Rooms
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 3 days ago

    I have stayed here twice in February for an event at Javits. The rooms are a good size for NYC and nice to have the appliances. Need better mattresses on sofa bed!! Breakfast is good with changing choices each day. Location is good for theater,...More

    Helpful?
    Response from 00gc, Manager at Residence Inn New York Manhattan/Times Square

    Dear travelford, Thank you for staying at the Residence Inn New York Manhattan/Times Square while attending your event. It’s nice to know our location was convenient for your trip and that you liked your spacious room and our breakfast offerings. Thanks again for your business,...More

    Reviewed 6 days ago

    Not sure if it was my mistake or miscommunication but i can say that this was worst hotel experience of my life till date.I had to reach NYC on 15th morning so I booked from 14th so that when I reach NYC I can simply...More

    Helpful?1  
    Response from 00gc, Manager at Residence Inn New York Manhattan/Times Square

    Dear Anurag K, Thank you for taking the time to review our property. I was troubled to read about the service problems you experienced. Please accept my sincerest apology for what transpired. I have addressed this matter with the entire Front Office staff and we...More

    Reviewed 1 week ago

    So lets start with the positive things, nice location, big rooms for NYC, and quiet Now the issues... they didn't honor my marriott profile basic requests, about no feather pillows. I had to call 2x and it took over 5 hours. This is always on...More

    Helpful?
    Response from 00gc, Manager at Residence Inn New York Manhattan/Times Square

    Dear Naomi G, Thank you for taking the time to review our property. I was extremely disappointed to read that we failed to meet your expectations. Please accept my sincere apology for the issues you encountered during your stay. You have my personal assurance that...More

    Reviewed 1 week ago

    Visited Manhattan on vacation.. Hotel was nice, room was a little small but hey this is Manhattan! Breakfast was good and staff were very helpful. Our room was ready early which was big for us, since we arrived by train and had our luggage with...More

    Helpful?
    Response from 00gc, Manager at Residence Inn New York Manhattan/Times Square

    Dear AnneWestChester_PA, Thank you for sharing your wonderful experience at the Residence Inn New York Manhattan/Times Square. We are thrilled to read that you loved our helpful associates, breakfast offerings and your comfortable room as well. It was great to have you here, and we...More

    Reviewed 1 week ago

    Stayed 7 nights with daughter and two granddaughters for Spring Break. There are numerous positive things to say about this hotel but this one negative almost outweighs the positive. The mattresses on both of our double beds made a "crunchy" sound whenever we repositioned on...More

    Helpful?
    Response from 00gc, Guest Relations Manager at Residence Inn New York Manhattan/Times Square

    Dear 397nancyl, It was a pleasure having you and your family as our guest at the Residence Inn New York Manhattan/Times Square. We are happy to know that you enjoyed your overall stay. However, I sincerely apologize for the problems you encountered with the comfort...More

    Residence Inn New York Manhattan/Midtown East
    1,543 reviews
    #45 of 467 hotels in New York City
     
    Residence Inn New York Manhattan/Central Park
    1,172 reviews
    #103 of 467 hotels in New York City
     
    Courtyard New York Manhattan/Times Square
    1,415 reviews
    #224 of 467 hotels in New York City
     
    SpringHill Suites New York Midtown Manhattan/Fifth Avenue
    922 reviews
    #146 of 467 hotels in New York City
     
    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$268 - US$536 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #88 Romantic Hotel in New York City
    • #114 Family Hotel in New York City
    • #144 Business Hotel in New York City
    Photos
    Traveller (701)
    Room & Suite (468)
    Dining (46)
    Hotel & Grounds (332)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
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    Questions & AnswersAsk a question
    Lesley S
    Hi, Lesley. What would you like to know about this accommodation? Hello, My husband , son and I are going to be coming to NYC for the first time in the second week of January 2018. Can we ask for a room with a view? Reading the reviews left here, it seems a lovely place to stay and in a great location. We are travelling from Australia.
    13 April 2017|
    Answer Show all 9 answers
    Response from HotelManageNY | Property representative |
    HI Lesley, Yes, you can definitely request a room with view! Unfortunately I can't enter email addresses on my response here but please contact the hotel directly at 212-768-0007 so we can get your information and note... More
    1
    Vote
    Cabralito
    Can I send packages from mail to pickup there?
    9 March 2017|
    Answer Show all 6 answers
    Response from HotelManageNY | Property representative |
    Hi Cabralito, Yes, you can send packages to the hotel and we will accept it once the name on the packages match the one on the reservation. However, please be aware that our storage space is limited so we ask that you... More
    1
    Vote
    shan13_11
    Hi! Can you please tell me what specific measures are taken to prevent bed bugs? I was all set to book and then checked the bed bug online registry and saw some reports but they were from 2015. So I would like more information. Thank you.
    2 March 2017|
    Answer Show all 10 answers
    Response from HotelManageNY | Property representative |
    Hi, We have a pest control company that comes by weekly and they're also on call. Thanks for contacting the Residence Inn Times Square, Shalini
    0
    Votes
    Room Tips
    "The higher the floor, the less traffic noise"
    Read review
    "Try for a corner room"
    Read review
    "Higher the better but the lifts take a while to get to you."
    Read review
    "All floors alike but a low floor would allow you to walk up/down stairs if lifts are frustrating you."
    Read review