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Residence Inn New York Manhattan/Times Square

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Residence Inn New York Manhattan\/Times Square
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2,173 Reviews from our TripAdvisor Community

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Showing 1,722: English reviews
Guayaquil, Ecuador
Reviewed yesterday NEW

We (2 adults+2 kids) stayed at this hotel 3 years ago and had a wonderful experience. We came back this year, and once again had a great time! Great location, walking distance from a lot of great places (Bryans Park, Times Square, etc); rooms are very comfortable, breakfast more than enough!

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Helpful?
Thank Danilo J
Macomb, MI
Reviewed 2 days ago NEW

3 of my girlfriends and I spent Dec 2-Dec 4 at this Residence Inn location. I'll start out with its best attribute, location. Located steps away from Bryant Park and the Winter Village, right around the corner from Times Square, shopping and restaurants nearby. We literally walked everywhere.....5th Avenue, Rockefeller Center, Radio City, etc....all within 10-15 minutes. Now the negatives:...

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Helpful?
Thank HMSnyder
ManagerX1, Manager at Residence Inn New York Manhattan/Times Square, responded to this review

Thank you for being a guest of our hotel and for providing valuable feedback. We are glad you enjoyed the excellent location but we apologize for the service and cleanliness issues you experienced during your stay. This is not typical of our location and will certainly be addressed going forward. Thank you for bringing this information to our attention and...

Denver, Colorado
Reviewed 1 week ago

I went to NYC for the Macy's Parade. The Residence Inn offers a third-floor viewing room with champagne brunch. It couldn't have been better! The food and the service were spectacular, and the ability to see the parade from indoors was a nice respite from the cool/cold wind outside. A breakfast buffet was offered each morning, and the food good....

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Helpful?
Thank Deb H
ManagerX1, Manager at Residence Inn New York Manhattan/Times Square, responded to this review

Thank you so much for choosing to stay with us and for taking the time to share your review. It’s so nice to read you enjoyed your visit and had a great time watching the parade. Our entire staff works hard to meet and exceed all our guests' expectations and reviews like yours make it all worthwhile! Our suites are designed...

Columbus, Georgia United States
Reviewed 1 week ago via mobile

We stayed for the Macy's Thanksgiving Day Parade. The location was great for the festivities, but the hotel experience was exceptionally lacking. When we arrived, it was clear our room was not cleaned, there was a half empty water bottle on the counter, dirty dishes in the dishwasher, trash in the trashcan under the sink, and I am NOT REMOTELY...

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1Thank CFAnonymous
ManagerX1, Manager at Residence Inn New York Manhattan/Times Square, responded to this review

Thank you very much for staying with us. We failed you in the most basic of ways by not providing a clean and comfortable guest suite, and for that we are very sorry. We have processes in place to make sure that every suite is exceptionally clean so we are working with our housekeeping department to make sure that procedures...

Reviewed 1 week ago

We stayed here from 11th to 15th November in a 2 bedroom suite which had a lounge area and kitchen with microwave, fridge and dishwasher . Breakfast included was average but good saving as eating out was very expensive. Rooms were very clean, good size and staff were helpful and courteous. Great location on 6th and 39th. Minutes from the...

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Helpful?
Thank Karen W
ManagerX1, Manager at Residence Inn New York Manhattan/Times Square, responded to this review

Thank you for your fabulous feedback! We are thrilled you were very pleased with your clean, well-appointed suite, the convenience of our complimentary hot breakfast buffet and our central location. Our aim is to provide you with the most comfortable and a carefree stay, and we are glad this was your experience. It was our pleasure to have you as...

Rio de Janeiro, RJ
Reviewed 2 weeks ago

As a frequent guest, my last review as a 3 star one. But at this time a lot of things have changed. For better. Renovations all over the site took off the dated decoration, carpets and wall papers and gave this 11 years old hotel a refreshed look. Stayed at room 1707, Studio King, view to 39th@6th for 7 nights...

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Helpful?
Thank From_South
ManagerX1, Manager at Residence Inn New York Manhattan/Times Square, responded to this review

Thank you for returning to the Residence Inn New York Manhattan/Times Square. We are delighted to read we exceeded your expectations this visit and that you enjoyed your stay with us. We greatly appreciate you sharing your satisfaction with our suites and service. Although it is our job to make sure that we please every guest, it is always nice...

La Paz BCS
Reviewed 2 weeks ago

If you're like us first-timers to NYC, it's so hard to tell north from south and east from west and "close to this" but "far from that." It's overwhelming. But that's New York! What a great city and this Residence Inn is so nicely located to be able to walk to almost everything or a quick taxi ride. Broadway shows...

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Helpful?
Thank Jonathan R
ManagerX1, Manager at Residence Inn New York Manhattan/Times Square, responded to this review

Thank you for taking the time to post this fabulous review. We are delighted to read that you enjoyed your first trip to NYC and that our excellent location helped make your visit a memorable one! Our location is one of our best assets, and we are happy to know that it proved to be so convenient for you. Thank...

London, United Kingdom
Reviewed 2 weeks ago

I stayed here for 5 days The Hotel is well situated for New York being quite central The Rooms were comfortable, clean and very large (unusual for New York) with small kitchenette including Fridge and Microwave The hotel also offers a free buffet breakfast that was very good I was situated towards the top of the building and could not...

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Helpful?
1Thank LAG22
ManagerX1, Manager at Residence Inn New York Manhattan/Times Square, responded to this review

Thank you for sharing this wonderful review with other travelers and for recommending us. We are delighted to read that you enjoyed your stay at the Residence Inn New York Manhattan/Times Square. We appreciate your positive feedback and are happy to know our prime location in Manhattan, your room with a kitchenette and other facilities were all to your liking....

Brisbane, Australia
Reviewed 2 weeks ago via mobile

We booked here for the location and the breakfast. The location to Times Square is fantastic, just a block away. The check-in staff were very friendly and check-in was a breeze. Our room was nice and had everything we needed for the 3 of us. Unfortunately that is where all the pluses end. The say they pride themselves on the...

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Helpful?
Thank MacPhisto72
ManagerX1, Manager at Residence Inn New York Manhattan/Times Square, responded to this review

Thank you for taking time to post a review. Although we were thrilled to read that you loved your overall stay with us, I am so sorry that we failed to impress you with the quality our breakfast and cleanliness of the dining area. I will certainly follow up with my team to determine what we can do to make...

Texas
Reviewed 2 weeks ago

My Dad & I stayed here for 3 nights and thoroughly enjoyed it. Check in was easy, staff was very willing to please, and breakfast was yummy. it is only a few blocks from Bryant Park & Times Square. Rockefeller Center, Grand Central, Macy's (had to go see the Christmas windows), Public Library, multiple subway stops, etc. .. lots of...

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Helpful?
Thank oldlady21
ManagerX1, Manager at Residence Inn New York Manhattan/Times Square, responded to this review

Thank you for taking the time to post this fabulous review. We are delighted to read you enjoyed your stay at the Residence Inn New York Manhattan/Times Square and that our excellent location helped make your stay a great one! We are also glad that you liked our breakfast offerings and friendly associates. Thanks again for your recommendation, we look...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Take advantage of amenities including a free daily breakfast and newspaper delivery, and free high-speed wireless Internet throughout the hotel. ... more   less 

Additional Information about Residence Inn New York Manhattan/Times Square

Address: 1033 Avenue of the Americas, New York City, NY 10018-5408
Region: United States > New York > New York City > Midtown , Garment District , Manhattan
Price Range: $292 - $977 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Residence Inn New York Manhattan/Times Square 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Residence Inn By Marriott Times Square New York Hotel New York City
Residence Inn New York City
Marriott New York City
New York City Marriott
New York City Residence Inn
Hotel Style:
#89 Romantic Hotel in New York City
#115 Family Hotel in New York City
#145 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn New York Manhattan/Times Square staff and other travellers.
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Questions? Get answers from Residence Inn New York Manhattan/Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be specific if you want a great view from your room, there are corner rooms with not a nice view”
 of 5 bubbles Memino2007, 7 Dec 2016 | Read review
“Room 3210 has a great view of the Empire State Building & the sunset. Request a higher floor; the city has a lot of street noise.”
 of 5 bubbles 414debh, 27 Nov 2016 | Read review
“Know that parking expensive with no in-out privileges so park it and leave it but who wants to drive anyway in New York! WALK!!!”
  • See the Hudson from our room on the 54th floor
  • Get a corner room! Looking down on Times Square
 of 5 bubbles riplipboy, 23 Nov 2016 | Read review
“Try and get a Room on Level 20 upwards to avoid noise”
 of 5 bubbles LAG22, 21 Nov 2016 | Read review
“Hallways are short so no long hikes to any room. Corner rooms are very roomy (others may be too)”
 of 5 bubbles oldlady21, 20 Nov 2016 | Read review
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