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Citadines Connect Fifth Avenue New York

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Traveller (8)
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Dining (14)
Overview
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15 W 45th St, New York City, NY 10036-4904 See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Wheelchair Access
Laundry Service
3 Star accommodation
Additional information
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Rooms
2 Dec3 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (14)
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1 - 5 of 6 reviews
Reviewed 1 week ago via mobile

I arrived at the hotel, and the guy at the front desk wasn’t able to log into his IT system to find my reservation. After he couldn’t find my reservation and couldn’t help me, I went to a different hotel for the night. I called...More

Thank Jake L
Response from GeneralM302, General Manager at Citadines Connect Fifth Avenue New YorkResponded 1 week ago

Mr. Jake L, First and foremost let me express my most sincere apologies for the experience you have encountered at our property. This is not the standard of service we are accustomed in providing. I can assure you this situation was an anomaly. I would...More

Reviewed 1 week ago

Comfy bed, very quiet taking account the location. Bathroom facilities were good. Good place if want to discover especially Times Square and Bryant Park etc... Wifi was good, even tho on 19th floor. Room was good size, bathroom was clean and good. Nothing special tho....More

Thank Jenna L
Response from GeneralM302, Guest Relations Manager at Citadines Connect Fifth Avenue New YorkResponded 1 week ago

Ms Jenna, Thank you for taking the time to review your stay with us Citadines Connect Fifth Avenue. We are happy to see that the location worked great or you. We do however, apologize that you experience noise issue that was affecting your experience with...More

Reviewed 2 weeks ago

We stayed here for the October Billy Joel concert at Madison Square Garden. The rooms were very comfortable. I loved the pull down blackout shades that leave no room for cracks of light in the window. I need those in my house. The breakfast was...More

Thank Elise J
Response from GeneralM302, Guest Relations Manager at Citadines Connect Fifth Avenue New YorkResponded 2 weeks ago

Thank you so much for your review of our hotel. We are happy to see the location was great. I'm really glad to hear that you enjoyed your stay with us. We always strive to put guests first and provide a warm and engaging service...More

Reviewed 3 weeks ago

This hotel was very clean and had great facilities, rooms were a little small but they have been refurbished. The Breakfast is good (Continental only but the coffee is Great). Staff were great and treated our boys really well. I look forward to staying again.More

Thank BrettH1769
Response from GeneralM302, Guest Relations Manager at Citadines Connect Fifth Avenue New YorkResponded 2 weeks ago

Thank you so much for your review of our hotel. I'm really glad to hear that you enjoyed your stay with us. We always strive to put guests first and provide a warm and engaging service to all our guests. We would very much look...More

Reviewed 14 October 2018

Pro: Cleanliness, comfort of beds, and location. That's it. Con: Everything else. I was given a room on the ground floor. Couldn't dim it as a light was shining in from the dirty backyard. A constant load noise came from the ventilation system outside. Door...More

1  Thank stgo66
Response from GeneralM302, Public Relations Manager at Citadines Connect Fifth Avenue New YorkResponded 5 weeks ago

Thank you for taking the time to share feedback and experience at Citadines Connect Avenue. I apologize that we were unable to meet your expectations during your most recent stay with us. We know you have many choices when staying in New York City so...More

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About
Description
Citadines Connect Fifth Avenue New York Located in the heart of New York City, Citadines Connect Fifth Avenue New York is perfect for one who wants to experience the best of Manhattan and Times Square. You will be More spoilt for choices by the wide range of activities surrounding the hotel, from musicals at the Theatre District to exhibitions at the Modern Museum of Art, shops at the Fashion District to strolls in Central Park or Bryant Park. If business is what brings you to the city, you will find major commercial buildings often just a short stroll away from the hotel. The Grand Central Station and subways are also easily accessible, seamlessly connecting you to the rest of the city. Stay productive in our 24-hour business center which offers wireless internet access and a range of business support services. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms
Number of rooms
125
Price range
US$155 - US$565 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Central Fifth Avenue New York
Also Known As
Holiday Inn Express New York City Fifth Ave Hotel New York City
,
Holiday Inn New York City
,
New York City Holiday Inn
,
Holiday Inn Express Manhattan
Location
United States > New York > New York City > Midtown / Manhattan
Hotel class
Contact Information
Room types
Non-Smoking Rooms
Number of rooms
125
Price range
US$155 - US$565 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Central Fifth Avenue New York
Also Known As
Holiday Inn Express New York City Fifth Ave Hotel New York City
,
Holiday Inn New York City
,
New York City Holiday Inn
,
Holiday Inn Express Manhattan
Location
United States > New York > New York City > Midtown / Manhattan
Photos
Traveller (8)
Room & Suite (103)
Dining (14)
Amenities (5)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
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Questions & Answers
Ask a question
Prasad S
15 February 2018|
Answer
Response from GeneralM302 | Property representative |
Thank you for your response, I will absolutely share your awesome comments with our team members. Please let me know the next time you are planning a visit to NYC so that I can ensure another perfect stay!
1
Vote
James M
13 February 2018|
AnswerShow all 5 answers
Response from W-Hartford_CT | Reviewed this property |
I just called because I had my own question. The person at the front desk said they do not have USBs in the room.
2
Votes
888whitneyr
8 February 2018|
AnswerShow all 4 answers
Response from Gabrielle S | Reviewed this property |
They do! At least in our room they did, so if it's not in your room it's at the front desk.
1
Vote
Room Tips
"Ask quiet room, avoid the 1st floor room at all cost"
Tiramisuli
1 week ago
Read review
"If you get the suite, do not put a light sleeper in the living room. It is noisy at times, but the bedroom..."
37elisej
2 weeks ago
Read review
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